User`s manual

Clearing Paper Jams
Occasionally paper can become jammed
during a print job. Some of the causes
include:
•• Loading paper improperly.
•• Opening the Printer Door or adjusting
the Paper Path Lever while printing.
•• Printing on paper that doesn’t meet
HP specifications.
•• Using paper that is smaller than 3 x 5
in. (76.2 x 127mm).
Paper Jam: Input Area
1 Open the Printer Door.
2 Remove the toner cartridge, and
protect it from light while you work
on the printer.
3 If only a small portion of the paper has
gone into the printer, use both hands to
carefully pull the jammed paper
straight up from the Paper Input Bin.
4 If you can reach the paper as shown
in Figure 4, carefully pull the paper
forward.
Caution
Do not touch the transfer roller (A), it can
damage the print quality of your printer.
After removing all sheets and/or
fragments of paper, replace the toner
cartridge, and close the door. If you
removed the paper from the Paper Input
Bin, reinstall it. The printer should return
to a Ready state.
A
6
Troubleshooting and Problem Solving
EN Troubleshooting and Problem Solving 6-3