Compaq Armada M700 Series 0f Personal Computers Compaq Armada M700 Series of Personal Computers Reference Guide Reference Guide 103182-001 103182-1.
Compaq Armada M700 Series of Personal Computers Reference Guide 103182-T.
Notice The information in this guide is subject to change without notice. COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN; NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL. This guide contains information protected by copyright. No part of this guide may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation.
CONTENTS preface USING THIS GUIDE ...................................................................................... xi chapter 1 GETTING STARTED Charging the Battery Pack for the First Time .................................. 1-1 Connecting the Computer to External Power................................... 1-2 Opening the Computer...................................................................... 1-3 Turning the Computer On.................................................................
Hotkeys ............................................................................................. 3-4 Switching Displays ...................................................................... 3-4 Adjusting System Volume ........................................................... 3-4 Initiating QuickLock/QuickBlank ............................................... 3-5 Accessing Power Management.................................................... 3-5 Accessing the Battery Gauge..............................
Power Management Levels .............................................................. 5-2 Suspend ............................................................................................. 5-2 Benefits of Using Suspend ........................................................... 5-2 Initiating Suspend......................................................................... 5-3 Exiting Suspend............................................................................ 5-4 Hibernation .....................
chapter 7 SECURITY Types of Security.............................................................................. 7-1 DriveLock Feature............................................................................ 7-2 Overview ...................................................................................... 7-2 Establishing DriveLock Protection.............................................. 7-3 Changing the User or Master Password ...................................... 7-4 Removing DriveLock Protection.
chapter 10 ADDITIONAL FEATURES Identifying Audio Connections ...................................................... 10-2 Using Internal and External Microphones ..................................... 10-3 Using Internal and External Speakers ............................................ 10-4 Controlling Audio Volume............................................................. 10-5 Infrared Connections ...................................................................... 10-5 Types of PC Cards ..............
chapter 13 TROUBLESHOOTING Obtaining Update Information with Info Messenger..................... 13-1 Checklist for Solving Problems ..................................................... 13-2 Solving Audio Problems ................................................................ 13-3 Solving Battery/Battery Gauge Problems...................................... 13-5 Solving CD-ROM Drive/DVD-ROM Drive Problems ................. 13-7 Solving Diskette Drive/SuperDisk LS-120 Drive Problems .........
preface U SING T HIS G UIDE Some or all of the following format conventions are used in this guide to distinguish elements of text: ■ Names of keys are shown in bold type as they appear on the keyboard, for example, Ctrl, Backspace, Tab. ■ Keys that you should press at the same time are represented by the key names and the plus (+) symbol, for example, Ctrl+Alt+Delete. ■ Commands are presented in lowercase, bold type as shown here: install or a:\install.
chapter 1 G ETTING S TARTED Before you use your computer for the first time, you will have to complete some preliminary setup procedures. This chapter explains how to charge your battery pack for the first time and how to set up your computer and software. Charging the Battery Pack for the First Time The battery pack begins to charge as soon as the computer is connected to external power. Fully charge the battery pack before using it for the first time.
Connecting the Computer to External Power 1 Plug the power cord into the AC Adapter. 2 Plug the AC Adapter cable into the power connector on the 3 back of the computer. Plug the other end of the power cord into an electrical outlet. ! WARNING: To reduce the risk of personal injury, electric shock, fire, or damage to the equipment ■ Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
Opening the Computer To open the computer, 1. Slide the display latch located on the front of the display 2. Lift the display to the desired angle . 2 1. Getting Started 1-3 COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: Jennifer Hale Saved by: jabercrombie Saved date: 06/04/99 10:25 AM Part Number: 103182-001 File name: ch01.
Turning the Computer On To turn the computer on, slide the power switch and release it. If the computer is only connected to external AC power, the computer will start up automatically when you plug it in. Setting Up the Software When you begin software setup, online instructions guide you through the setup process. IMPORTANT: After you begin software setup, you must complete the entire process.
Operating the Computer During Setup ■ To move around the screen while making selections and entering information ■ press the Tab key, ■ press the cursor (arrow) keys, or ■ use the navigation device built into the computer keyboard. ■ To save your selections, press the Enter key or press the left navigation device button on the computer keyboard. ■ To restore the screen if it is cleared by the screen saver during a period of keyboard and navigation device inactivity, press the Shift key.
Accessing the Internet Internet Explorer 4 has been preinstalled on your computer. To access the Internet from your desktop, double-click on the Internet Explorer icon. Internet Explorer will walk you through the steps to set up your personal Internet connection. You must be connected to a modem or a network to access the Internet. Preinstalled Operating System and Software Either Microsoft Windows 95, Microsoft Windows 98, or Microsoft Windows NT 4.0 Workstation is preinstalled on the computer.
chapter 2 C OMPUTER AT A G LANCE This chapter introduces you to the physical components of your computer. The components are identified individually along with brief descriptions. Front Components Front Components Component 1 hard drive bay 2 stereo speaker/headphone jack 3 microphone jack 4 system-on light 5 battery charge light Description Holds the hard drive in the computer. Connects external speakers or headphones to the computer. Connects an external microphone to the computer.
Rear Components Rear Components Component 1 infrared port 2 serial connector 3 external monitor connector 4 docking connector 5 parallel connector 6 power connector 7 USB port 8 keyboard/mouse connector Description Allows wireless communication between the computer and another infrared-equipped device, such as a computer or printer. Connects an optional external serial device, such as a mouse. Connects an optional external display, such as an external monitor.
Left Side Components Left Side Components Component 1 composite TV-out connector 2 airflow vent 3 cable lock connector Description Connects a television, VCR, camcorder, or overhead projector. Allows airflow needed to cool computer components. Do not block airflow vents. Attaches an optional security cable to the computer.
Right Side Components Right Side Components Component 1 PC Card slots Description Hold PC Cards: ■ 2 Type-1 ■ 2 Type-2 ■ 1 Type-1 and 1 Type-2, or 2 airflow vent 3 MultiBay 4 sound vent 5 RJ-11 jack 6 RJ-45 jack ■ 1 Type 3 Allows airflow needed to cool computer components. Do not block airflow vents. Supports MultiBay devices. Enhances stereo sound. Connects a standard telephone cable or modem cable to the computer. Connects a network cable to the computer.
Top Components Top Components NOTE: Navigation device components are described in Chapter 3. Component 1 lid switch 2 suspend button* 3 hard drive light 4 MultiBay drive light 5 Num Lock light 6 Caps Lock light 7 Scroll Lock light 8 power switch 9 internal speakers Function Turns off the computer display if the computer is closed while still turned on. Initiates and exits Suspend.** When pressed with the Fn key, initiates Hibernation. Indicates hard drive activity.
Bottom Components Bottom Components Component 1 battery bay 2 hard drive security screw 3 modem slot cover 4 MultiBay notch 5 MultiBay release latch 6 fan 7 label Description Holds the primary battery. Secures the hard drive in the hard drive bay. Contains the modem board. Helps remove a drive or battery pack from the MultiBay. Releases a removable drive or battery pack from the MultiBay. Provides airflow to cool internal components.
chapter 3 N AVIGATION D EVICES AND K EYBOARD Your computer has either a pointing stick or touchpad feature that performs the same functions as a mouse. This chapter explains how to navigate through applications using the pointing stick, touchpad, and keyboard. Navigation Devices and Keyboard 3-1 COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: Jennifer Hale Saved by: jabercrombie Saved date: 06/02/99 1:04 PM Pages: 8 Words: 698 Template: c:\microsoft office\templates\ref\ref.
Pointing Stick Model The EasyPoint IV pointing stick and buttons perform the same basic operations as a mouse. The pointing stick senses finger movement although the device itself does not move. To operate the pointing stick model 1. Place your index finger on top of the pointing stick 1. 2. Push in the direction you want the cursor to move on the display. 2 or right 4 pointing device buttons with your 4. Hold the scroll button 3 down and push up or down on the 3. Click the left thumb.
Optional Touchpad Model The touchpad and buttons perform the same basic operations as a mouse. To operate the touchpad model 1. Place your index finger on top of the touchpad 1. 2. Slide your finger in the direction you want the cursor to move on the display. 3. Click the left 2 or right 3 touchpad buttons with your thumb.
Hotkeys NOTE: Hotkeys work only on the computer keyboard and not on an external keyboard.
Initiating QuickLock/QuickBlank IMPORTANT: Before QuickLock/QuickBlank can be initiated, a power-on password must be established and QuickLock/ QuickBlank must be enabled through Computer Setup. Press the Fn+F6 hotkeys to initiate QuickLock/QuickBlank at any time and from within any application. These hotkeys ■ Disable the keyboard and the pointing device. ■ Clear the display. To reenable the keyboard and return your information to the screen, enter your power-on password.
Accessing the Embedded Numeric Keypad The embedded numeric keypad is a section of the computer keyboard that converts to a numeric keypad when the number lock function is enabled. 1 2 3 Fn key Num Lk key embedded numeric keypad Press Fn+Num Lk to ■ Enable the embedded numeric keypad (Num Lk light on). ■ Disable the embedded numeric keypad (Num Lk light off). With the number lock function enabled, ■ Press Fn to type lowercase letters. ■ Press Fn+Shift to type uppercase letters.
Stretching Text When running MS-DOS under Windows, the image on the computer display may not fill the screen. To stretch text so that it fills more of the screen, use the Fn+T keys. Toggle these keys to switch between stretched text mode and regular mode. The default is for the Text Stretch feature to be enabled. The Fn+T function is available whenever the desktop area resolution is set lower than the resolution of the internal display device (LCD).
chapter 4 B ATTERY P ACKS Your computer can be powered by battery packs or by an external power source. A battery pack gives you the freedom to carry your computer from place to place while you work, without plugging the computer into an external outlet each time. This chapter identifies the battery components and provides helpful information about using battery packs.
Battery Components Both the primary and MultiBay battery packs let you check their remaining charge levels before you insert them into their bays. Primary Battery To see how much power is left in the primary battery pack, press the battery gauge button . Five battery charge level lights indicate the remaining charge level. 1 2 Each battery charge light represents approximately 20 percent of remaining charge.
MultiBay Battery Pack To see how much power is left in the MultiBay battery pack, press the battery gauge button . Five battery charge level lights indicate the remaining charge level. 1 2 Each battery charge light represents approximately 20 percent of remaining charge. Charging Battery Packs ! WARNING: To reduce the risk of injury or damage to the battery pack, do not crush, puncture, or incinerate the battery pack or short the metal contacts. Do not attempt to open or service the battery pack.
When the battery reaches the normal temperature level, it begins to charge until charging is complete. A fully discharged battery pack charges in several hours. Charge time depends on the amount of power being used by the computer. Ensuring Battery Gauge Accuracy The battery gauge built into your computer displays the amount of charge remaining and is precalibrated for accuracy (To access the battery gauge, press the Fn+F8 hotkeys).
Initiating Calibration 1. Connect the computer to an external power source. CAUTION: To prevent loss of data, ensure that the computer remains connected to external power throughout calibration. 2. Turn the computer on. 3. Insert the battery pack into the computer battery bay or MultiBay. 4. Access the Battery Calibration tab. 5. Select the battery pack needing calibration. 6. Select Start Calibration. NOTE: During calibration, a battery calibration icon displays in the taskbar.
Identifying a Low Battery Condition When a low battery condition occurs, the computer beeps every 15 seconds and the battery power light blinks. CAUTION: When you are alerted to a low battery condition, very little battery charge remains. Take immediate action to resolve the low battery condition. When a low battery condition is reached, save your files and initiate Hibernation before replacing the battery pack. When a critical low battery condition occurs, the system initiates Hibernation.
Resolve a low battery condition without a power source by ■ Initiating Hibernation until a power source is available, or ■ Saving your information and shutting down the computer until a power source is available. Replacing a Battery Pack You can resolve a low battery condition by replacing a discharged battery pack with a charged one. Always save your work before changing a battery pack.
1 3. Tilt the computer up and push the battery release latch below the battery bay toward the fan to release the battery pack. 2 4. Remove the battery pack from the battery bay 3. Inserting a Primary Battery Pack into the Battery Bay 1. Close the display. 2. Tilt the computer up 1. 3. With the smooth side of the battery pack facing up and the battery cells facing in, lead the rounded edge of the battery pack into the battery bay. Angle the battery pack into the bay until it is fully seated . 2 4.
Removing a MultiBay Battery Pack 1. If a battery pack is your only power source, initiate Hibernation. 2. With the MultiBay facing you, tilt the computer up and slide the MultiBay release latch toward the opening of the bay . 3. Grasp the edge of the battery pack at the notch under the battery pack and pull it out of the MultiBay .
Inserting a MultiBay Battery Pack With the battery pack charge level lights facing up and the battery contacts facing in, insert the battery pack into the MultiBay. If the computer is in Hibernation, slide the power switch to resume normal operation. Storing Battery Packs To prolong the battery charge of a stored battery pack, store it in a cool, dry place. High temperatures cause a battery pack to lose its charge more quickly, thus reducing battery life.
Maximizing Battery Life Battery pack operating time varies depending on the system components, options, and applications being used. You can maximize battery operating time by controlling the energy required by the computer and the energy stored in the battery pack. The display, processor, CD-ROM drive, DVD-ROM drive, and hard drive components use the majority of battery power. To maximize battery pack life ■ Select the High level of power management through Computer Setup.
chapter 5 P OWER M ANAGEMENT This chapter provides helpful information on maintaining and managing battery pack power. You also will find useful information about the Suspend and Hibernation features. Leaving the Computer On When you need to leave your computer unattended but you do not want to turn it off, conserve power by initiating Suspend or Hibernation. NOTE: Frequent discharge/recharge cycles shorten battery pack life. Turning the Computer Off To turn the computer off, 1. Save open files. 2.
Accessing Power Management In Windows 95, select StartÅSettingsÅControl PanelÅPower to view or adjust settings in Power Properties. NOTE: If you are using Windows NT 4.0, select Compaq Power instead of Power. If you are using Windows 98, select Power Management. Power Management Levels To extend the life of your batteries, use the Battery Conservation tab in Power Properties. If you are using Windows 95, select Start ÅSettingsÅControl PanelÅPower to access Power Properties.
Initiating Suspend Suspend can be initiated by the user or by the system (computer). ■ User-initiated Suspend: ■ Initiate Suspend anytime by pressing the suspend button. Initiate Suspend by selecting Suspend from the Windows Start menu. System-initiated Suspend: ■ ■ ■ Initiates after the default time limit has expired or when a user selects timeout during normal battery operations. ■ Initiates when the system reaches a critical low battery condition and Hibernation has been disabled.
When Suspend is initiated, the ■ Screen clears. ■ System-on light blinks. NOTE: During Suspend the screen is blank. However, unlike a powered-off state, the computer turns back on when the suspend button is pressed. Exiting Suspend ■ ■ If Suspend was initiated because the timeout expired, exit by pressing the suspend button once or sliding the power switch.
Benefits of Using Hibernation ■ ■ ■ When Hibernation is initiated, no information is lost. There is no limit to the amount of time the computer can remain in Hibernation, since the computer is turned off and there is no drain on the battery pack. Hibernation can be used as a placemarker. For example, it is useful when you are making a presentation away from the office.
Enabling/Disabling Hibernation Hibernation is automatically enabled when you first set up your computer. It is recommended that you enable Hibernation at all times to safeguard against possible data-loss in a critical low battery condition. In order for Hibernation to work, it must allocate space on your hard drive equal to the amount of random access memory (RAM) installed. To free up disk space, you can disable Hibernation.
Timeouts work with power management to conserve battery power. Battery power can be conserved by ■ Using timeouts that correspond with the preset medium (default) or high level of power conservation. ■ Using the custom level of power conservation to set your own timeouts so that they work more efficiently with your applications. Setting Component Timeouts You can set your own timeout values for individual components of the computer. To set component timeouts, use the following procedure: 1.
chapter 6 D RIVES As you use your computer, you will store or access data using the following types of drives: ■ Hard drive ■ CD-ROM drive ■ DVD-ROM drive ■ Diskette drive ■ SuperDisk LS-120 drive Your computer is equipped with a convenient MultiBay, which allows you to use the same drive bay for each of the above drives (at separate times). This chapter describes the features of each drive and drive adapter.
Caring for Drives Drives are fragile computer components that must be handled with care. CAUTION: To prevent damage to the computer or drive, and loss of information, observe the following precautions. ■ Back up a primary hard drive before removing it. Failure to back up a hard drive can result in loss of information stored on the drive. ■ If there is a diskette, CD, or DVD-ROM in a drive, remove it prior to removing the drive from the computer.
MultiBay Weight Saver When no device is needed in the computer MultiBay, you can insert the MultiBay weight saver to reduce computer weight and to cover the MultiBay opening. Drives 6-3 COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: Jennifer Hale Saved by: jabercrombie Saved date: 06/03/99 3:22 PM Part Number: 103182-001 File name: ch06.
Hard Drives ! WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching them. Removing a Hard Drive from the Hard Drive Bay 1. Turn the computer off and close the display. 2. Tilt the computer upside down . 3. Use a screwdriver to remove the security screw 1 2. 4. Turn the computer right side up.
5. Push down the hard drive tab on the front of the hard drive until it snaps away from the front of the computer . 6. Lift up the front cover of the drive 90 degrees to create a handle and pull the hard drive out of the hard drive bay. 3 4 Inserting a Hard Drive into the Hard Drive Bay 1. Turn the computer off. 2. Slide the hard drive into the hard drive bay until it is seated and the cover is flush with the front of the computer. 3. Reinsert the security screw.
Removing a Hard Drive from the MultiBay 1. If the computer is on, save your work, shut down the computer, and close the display. 2. With the MultiBay facing you, tilt the computer up . 3. Slide the MultiBay release latch toward the opening of the MultiBay . 4. Pull the assembly (Hard Drive MultiBay Adapter and hard drive) out of the MultiBay by grasping the notch on the bottom of the drive .
Inserting a Hard Drive into the MultiBay 1. Insert the hard drive into the Hard Drive MultiBay Adapter (See the following procedure). 2. With the adapter connector facing in, slide the hard drive assembly (Hard Drive MultiBay Adapter and hard drive) into the MultiBay until the connector is seated. Inserting a Hard Drive into the MultiBay Adapter 1. Push and hold the slide tab side of the adapter.
2, and slide the 3 until the drive 2. Place the hard drive, label up, into the adapter drive connector toward the adapter connector is seated. 3. Release the adapter slide tab. CD-ROM and DVD-ROM Drives CD-ROM drives and DVD-ROM drives can be inserted and removed from the computer MultiBay. Removing the CD-ROM Drive or DVD-ROM Drive 1. Remove the compact disc from the media tray. 2. Close the tray. 3. With the MultiBay facing you, tilt the computer up 4. Slide the MultiBay release latch MultiBay. 1.
Inserting the CD-ROM Drive or DVD-ROM Drive With the drive connector facing in, slide the drive into the MultiBay until the connector is seated. Drives 6-9 COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: Jennifer Hale Saved by: jabercrombie Saved date: 06/03/99 3:22 PM Part Number: 103182-001 File name: ch06.
Inserting a Disc into the CD-ROM Drive or DVD-ROM Drive 1. Turn the computer on. 2. Press the media eject button on the front panel media tray. 1 to release the 3. Slowly pull out the tray until it is fully extended. 4. Remove the disc from its protective case and press it onto the tray spindle . Handle the disc by the edges, not by the flat surfaces. 2 5. Push lightly on the front panel of the media tray to close it.
Removing a Disc from the CD-ROM Drive or DVD-ROM Drive 1. Turn the computer on. 2. Press the eject button on the front panel tray. 1 to open the media 3. Slowly pull out the tray until it is fully extended. 4. Remove the disc from the tray by the flat surfaces. 2. Handle it by the edges, not 5. Place the disc in its protective case. 6. Push the front panel of the media tray to close it.
Diskette Drive and SuperDisk LS-120 Drive Diskette drives and SuperDisk LS-120 drives can be inserted and removed from the computer MultiBay. Removing the Diskette Drive or SuperDisk LS-120 Drive 1. Remove the diskette from the drive. 2. With the MultiBay facing you, tilt the computer up 3. Slide the MultiBay release latch MultiBay. 1. 2 toward the opening of the 4. Pull the drive out of the MultiBay by grasping the notch on the bottom of the drive .
Inserting the Diskette Drive or SuperDisk LS-120 Drive With the drive connector facing in, slide the drive into the MultiBay until the connector is seated. Drives 6-13 COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: Jennifer Hale Saved by: jabercrombie Saved date: 06/03/99 3:22 PM Part Number: 103182-001 File name: ch06.
Inserting a Diskette into the Diskette Drive or SuperDisk LS-120 Drive 1. Hold the diskette by the edge covered by the label, label facing up. 2. Gently push the diskette into the drive until it clicks into place. The media eject button ejects to show the diskette is inserted correctly. 6-14 Drives COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: Jennifer Hale Saved by: jabercrombie Saved date: 06/03/99 3:22 PM Part Number: 103182-001 File name: ch06.
Removing a Diskette from the Diskette Drive or SuperDisk LS-120 Drive 1 Press the media eject button to eject the diskette. 2. Remove the diskette from the drive. Drives 6-15 COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: Jennifer Hale Saved by: jabercrombie Saved date: 06/03/99 3:22 PM Part Number: 103182-001 File name: ch06.
Connecting the Diskette Drive to the Parallel Connector You can use your diskette drive externally to enable other drives to occupy the MultiBay. This allows you to access multiple drives simultaneously. NOTE: This cable only supports the diskette drive. Do not attempt to connect any other device to the computer using this cable. Plug one end of the drive cable into the parallel connector at the rear of your computer and the other end of the cable into the drive .
chapter 7 S ECURITY Your computer has security features which prevent unauthorized users from accessing your drives. This chapter describes each of these security features. Types of Security Security features protect your computer and the information stored on it from unauthorized access. ■ DriveLock Prevents unauthorized use of the hard drive when the computer is turned on, restarted, or resumed from Hibernation. It stops an unauthorized user from using your hard drive.
■ Login Password (Windows NT 4.0 only) Used to log in to Windows NT 4.0. When combined with the previously mentioned security features, prevents unauthorized users from accessing your hard drive. ■ Disabling devices through Computer Setup Prevents unauthorized use of specified computer components. ■ Security screw Helps prevent unauthorized removal of hard drive.
Establishing DriveLock Protection CAUTION: If you forget both the user password and master password, the protected hard drive will permanently be unusable. Record your master password and keep it in a secure location physically separate from the computer. NOTE: If you open Computer Setup from a Windows restart, DriveLock settings are not accessible. If you forget the user password, the master password can be used to unlock a protected hard drive and reset the user password. 1. Run Computer Setup. 2.
10. Press F10. 11. Read the warning, type "DriveLock" if you want to continue, and press F10. 12. Exit Computer Setup. Select FileÅ Save changes and exit and press Enter. When prompted to confirm your choice, press F10. When the DriveLock password prompt displays, enter your user or master password. Changing the User or Master Password If you forget your user password, you can access your hard drive with the master password.
Removing DriveLock Protection NOTE: You must know the master password to delete the user password. If you open Computer Setup from a Windows restart, DriveLock settings are not accessible. 1. Run Computer Setup. 2. Select the Security Menu with the right or left arrow key. 3. Select DriveLock Protection and press Enter. 4. Select the drive you want to remove protection from and press F10. 5. Select Protection Disable. 6. Type your current master password. 7. Exit Computer Setup.
Setting the Power-On Password The power-on password prevents unauthorized use of the computer when it is turned on, restarted, or resumed from Suspend or Hibernation. To set the power-on password 1. Select StartÅSettingsÅControl PanelÅPasswords ÅComputer Security tab. 2. Select the Set button. 3. Enter your password twice. NOTE: Type carefully because the password does not display as you type it. 4. Select OKÅOK to exit. The password is not case sensitive.
Deleting the Power-On Password To delete your password, type in the old password and the keyboard password symbol, then press Enter. Refer to “Keyboard Password Symbols” later in this chapter. Setup Password Setting the Setup Password The setup password prevents unauthorized users from changing your computer configuration through Computer Setup. Setup passwords may also be used by network administrators to protect and access the configuration of computers in a network. 1. Run Computer Setup. 2.
Changing the Setup Password 1. Run Computer Setup. 2. Find the keyboard password symbol for your keyboard language. 3. Type in sequence at the password prompt: your current setup password, keyboard password symbol, your new password, keyboard password symbol, your new password. 4. Press Enter. The new password takes effect the next time you turn on your computer. Deleting the Setup Password 1. Run Computer Setup. 2. Find the keyboard password symbol for your keyboard language. 3.
Enabling/Disabling Quick Controls The QuickLock/QuickBlank feature must be enabled before you can initiate it with the Fn+F6 hotkeys. This feature will remain enabled until you disable it. To enable or disable QuickLock/QuickBlank 1. Access Password Properties by selecting StartÅSettingsÅControl PanelÅPasswordsÅComputer Security tab. 2. Under the Quick Controls section, click in the box to enable/disable QuickLock, QuickBlank, or QuickLock on Suspend.
Using the Cable Lock The security slot accommodates a cable lock so that the computer can be physically secured to a work area. 1. Loop the cable around a heavy, fixed object to which you want to secure the computer. 2. Insert the cable lock end of the cable through the loop end of the cable. 3. Insert the lock into the security slot. 4. Lock with the key. NOTE: The cable lock can be purchased from Kensington Microware Limited or Compaq authorized dealers, resellers, and service providers worldwide.
chapter 8 O PTIONAL I NTERNAL M ODEM Modem Overview An optional internal modem may be built into your computer model. It provides data communications and fax functionality for applications running under Windows 95, Windows 98, and Windows NT 4.0. Preloaded software drivers are required for modem operation and allow the modem to easily communicate with software applications. The internal modem supports standard analog modem communication protocols (for speeds up to 33.
Connecting the Modem ! WARNING: To reduce the risk of electrical shock, fire, or damage to the equipment, do not plug a telephone cable into the Ethernet RJ-45 jack. Always ensure that the modem line is disconnected from the telephone network when opening the equipment’s enclosure. To connect the modem to a standard telephone wall jack 1. Connect one end of the modem cable into the RJ-11 jack The RJ-11 jack is the one on the left. 1.
Understanding How the Modem Works The modem serves two major functions: ■ Data communications—allows your computer to send information to and receive information from an online service, a host mainframe computer that provides electronic mail, and even other personal computers. ■ Facsimile (fax)—allows your computer to both send and receive text and images from facsimile (fax) machines or other computers. After setting up your software, you are ready to start using your modem.
■ If the label "3Com" is at the end of the modem name, select StartÅProgramsÅCompaq internal modemÅWorldPort ÅGeneral tab, then select the country where you will be using the modem. Software Overview You can operate your modem with software that is preinstalled in your computer. ■ In Windows 95 refer to your operating system documentation for information about using Microsoft Fax Client. ■ In Windows 98 or Windows NT 4.
chapter 9 M EMORY U PGRADE You can upgrade the memory (RAM) capacity of your computer with optional memory expansion boards. For ordering information, go to the Compaq Web site at www.compaq.com or refer to Appendix A to contact a Compaq authorized dealer, reseller, or service provider. To view the amount of existing random access memory (RAM) in the system, select StartÅ SettingsÅControl PanelÅCompaq Diagnostics.
Removing the Keyboard ! WARNING: Failure to unplug the power cord and remove the battery pack before installing a memory expansion board can damage the equipment and expose you to the risk of electrical shock. You must remove the computer keyboard in order to access the memory expansion board slots. 1. Shut down the computer. NOTE: If you are unsure whether the computer is off or in Hibernation, turn the computer on by sliding the power switch, then shut it down. 2.
Removing a Memory Expansion Board 1. Refer to Appendix C to prevent electrostatic damage to any computer components. 2. Pull away the retention clips on each side of the memory expansion board . The memory expansion board tilts upward . 2 1 3. Lift the edge of the memory expansion board to a 45-degree angle and gently slide it out of the memory expansion slot. 4. Place the removed memory expansion board in an electrostatic-safe container.
Inserting a Memory Expansion Board All memory expansion boards supported by the computer ■ Can be used in either of the two memory expansion slots. ■ Are keyed (notched) to ensure correct positioning. 1. Slide the memory expansion board into an empty memory expansion slot at a 45-degree angle until it is seated. 1 2. Push the memory expansion board down until the retention clips snap into place.
Replacing the Keyboard Line up the bottom edge of the keyboard and fold it back into place . Snap the four tabs at the top of the keyboard . 1 2 Memory Upgrade 9-5 COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: Jennifer Hale Saved by: jabercrombie Saved date: 06/02/99 1:06 PM Part Number: 103182-001 File name: Ch09.
chapter 10 A DDITIONAL F EATURES Your computer comes equipped with the following additional features: ■ Audio connections, including microphone and speakers ■ Infrared connection capability ■ CardBus PC Card slots ■ Intelligent Manageability software This chapter discusses each of these features in detail. Additional Features 10-1 COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: jhale Saved by: jabercrombie Saved date: 06/07/99 11:08 AM Pages: 14 Words: 1989 Template: c:\msoffice\templates\ref.
Identifying Audio Connections The computer has two audio connections: 1 stereo speaker/headphone jack 2 microphone jack CAUTION: Use only a 3.5-mm stereo plug in the stereo speaker/headphone jack. A mono plug can result in damage to the computer. IMPORTANT: A mono electret condenser microphone is recommended for the microphone jack. Using a dynamic microphone is not recommended.
Using Internal and External Microphones The computer has both an integrated mono microphone located on the display and an external microphone jack located on the front of the computer. Use either of these to record sound, enhance an interactive demonstration, or to take advantage of business programs and presentation software having audio capability. 1 2 The internal microphone is disabled when the external microphone jack is used.
Using Internal and External Speakers 1 The integrated stereo speakers support sound output for all audio sources. Headphones or external speakers can be connected to the computer through the stereo speaker/headphone jack . 2 When external speakers or headphones are connected to the stereo speaker/headphone jack, the internal speakers are disabled. External speakers: ■ Provide more separation for the left and right audio channels. ■ Produce more volume with amplified speakers.
Controlling Audio Volume ! WARNING: To reduce the risk of personal injury to hearing, check the volume level of software applications before you put on headphones. Control the audio volume using either of the following methods: ■ Press the Fn+F5 hotkeys to adjust the overall system volume. ■ Double-click the speaker icon on the Windows taskbar to access the master volume slide controls. These controls allow you to adjust the volume of individual devices.
NOTE: For more information on infrared connections, see the Microsoft online help. The infrared port uses an invisible beam of infrared light to communicate with another infrared-equipped device. If you are running Windows 95 or Windows 98 to establish an infrared link, ■ Be sure the infrared ports on both computers are turned on and facing each other at a distance no greater than 1.5 feet (about 0.5 meter). ■ Avoid moving the infrared ports away from each other during data transmission.
Types of PC Cards There are three PC Card types set by the PCMCIA standards association: Type 1 (3.3 mm), Type 2 (5.0 mm), and Type 3 (10.5 mm). Type II and Type III PC Cards also come in extended PC Cards. The computer can support up to two PC Cards simultaneously: ■ one Type I card with one Type II card ■ two Type I cards ■ two Type II cards, or ■ one Type III card The computer supports several kinds of PC Cards, such as network cards, hard drive cards, memory cards, and fax/modem cards.
Inserting a PC Card CAUTION: To prevent damage to the connectors, use minimal pressure when inserting a PC Card into a PC Card slot. To insert a PC Card into the computer 1. Hold the PC Card with the label side up. 2. Insert the 68-pin side of the PC Card into the slot, pushing gently. If you are running Windows 95 or Windows 98, you do not need to turn off the computer or initiate Suspend before inserting a PC Card.
If you are running Windows NT 4.0 without CardWare provided by Compaq, turn off the computer. IMPORTANT: Before a new PC Card can be used, it may be necessary to perform an initial setup procedure. Be sure to follow the PC Card manufacturer’s instructions for installing the needed card-specific device drivers. Removing a PC Card If you are running Windows 95 or Windows 98, double-click the PC Card icon in the taskbar. Select the PC Card you want to stop and click Stop Card.
To remove a PC Card from the computer 1. Depress the fully extended button to eject the PC Card from the slot . 1 2. Remove the PC Card 2. NOTE: If you are running Windows 95, Windows 98, or Windows NT 4.0 with CardWare, the computer beeps twice if it is turned on when the PC Card is removed. Enabling/Disabling PC Card Slots When PC Cards are installed in your computer, they draw power from the system even when they are not in use.
Some types of PC Cards, such as network cards, Global Positioning System (GPS) cards, SCSI cards, audio cards, and multifunction cards, require an additional software device driver specific to the PC Card to function properly. This device driver is provided by the PC Card manufacturer and should be installed according to the manufacturer’s instructions. Do not install any other PC Card software on the computer such as Card and Socket Services, even if prompted to do so.
Accessing the Web Agent Your computer may have a preinstalled Web Agent that enables you and your Information Services department to view computer configuration information using Web technology. To access this feature, select StartÅCompaq Information CenterÅInsight Web Management. If your computer does not have a preinstalled Web Agent, you can download it from the Compaq Web site at www.compaq.com.
Fault Management Fault Management features minimize downtime and data loss by monitoring system performance and generating the following alerts: ■ Hard drive alert—warns you up to 72 hours in advance of impending hard drive problems and can automatically start optional backup software. ■ System temperature alert—reports overheating. As the system temperature rises, this feature first adjusts fan speed and other cooling components, then displays an alert, then shuts down the system.
Security Management Security Management features customize system security. ■ Power-On and Setup Passwords—prevent unauthorized access to your information and computer configuration. ■ DriveLock—prevents unauthorized access to hard drives. ■ Device disabling—prevents unauthorized data transfer through modems, serial ports, parallel ports, and infrared ports on the computer and an optional docking station. ■ QuickLock/QuickBlank—locks the keyboard and clears the screen.
chapter 11 C OMPUTER S ETUP AND D IAGNOSTICS Selecting Computer Setup or Compaq Diagnostics for Windows The computer features two system management utilities: ■ Computer Setup is a system information and configuration utility that can be used even when your operating system is not working or will not load. It includes custom settings that are not available in Windows. To configure a device in Windows NT 4.0, you must use Computer Setup.
Using Computer Setup All information and settings in Computer Setup are accessed from the File, Security, or Advanced menus. The items on each of these menus are described on the following pages. NOTE: Your settings in Computer Setup are not affected by updating the system ROM. To view information or change a setting in Computer Setup 1. Turn on or restart the computer. When the blinking cursor appears in the upper-right corner of the screen, press F10. ■ To change the language, press F2.
File Menu Begin here System information To do this ■ View identification information about the computer, docking base, and battery packs. ■ View specification information about the processor, memory and cache size, and ROM date and family. Save to floppy Save system configuration to a diskette. Restore from floppy Restore system configuration from a diskette. (The diskette contains your personal configuration, so you should restore from the diskette before using the System Recovery CD-ROM.
Security Menu Begin here To do this Setup password* Enter, change, or delete a setup password. Power-On password* Enter, change, or delete a power-on password. Password options Enable/disable: ■ QuickLock/QuickBlank. ■ Lock keyboard and pointing stick or touchpad at startup. (These features can be enabled only when a power-on password is set.) DriveLock passwords* Enter, change, or delete a DriveLock password. Device security* Enable/disable ■ Ports or diskette drives. ■ Diskette write.
Advanced Menu Begin here To do this Language (or press F2) Change the Computer Setup language. Boot Options Enable/disable ■ QuickBoot, which starts the computer more quickly by eliminating some startup tests. (If you suspect a memory failure and want to test memory automatically during startup, you may want to disable QuickBoot.) ■ MultiBoot, which enables you to set a startup sequence that can include any drives in the system.
Using Compaq Diagnostics for Windows 1. Access Compaq Diagnostics for Windows by selecting StartÅSettingsÅControl PanelÅCompaq Diagnostics. 2. To select a category, choose one of two methods: ■ Select the Categories menu, then select a category from the drop-down list. ■ Select a category icon on the toolbar. 3. To run diagnostic tests a) Select the Test tab. b) In the scroll box, select the category or device you want to test. c) Select the Quick, Complete, or Custom test type.
chapter 12 C ARE , T RAVEL , AND S HIPPING G UIDELINES You may often want to travel with your computer, even if just from room to room. When traveling, you may have to ship the computer to your destination. This chapter provides helpful information regarding care, travel, and shipping. Caring for the Computer Keep the computer in good condition and working properly by following these guidelines: ■ Keep the computer away from excessive moisture and temperature extremes.
Operating Temperatures The computer is designed to run demanding applications that require PC Cards, CD-ROM drives, DVD-ROM drives, and large amounts of RAM while maintaining full processor performance. As a result of increased power consumption, it is normal for the computer to feel warm to hot when being used for extended periods. The computer complies with international safety standards for temperatures of user-accessible surfaces.
Before traveling internationally with the computer, ■ Check local customs regulations for restrictions and requirements on traveling with your computer. ■ Purchase (from a Compaq authorized dealer, reseller, or service provider) a power cord for the country where you will be using the computer. These power cords are designed to meet the voltage and frequency requirements of each country. CAUTION: Do not use the converter kits sold for appliances to power the computer.
chapter 13 T ROUBLESHOOTING Obtaining Update Information with Info Messenger Compaq Info Messenger allows you to set a customized search of the Compaq Web site. By registering for this utility, you can stay up to date with software and hardware information specific to your system. ■ To access Compaq Info Messenger, go to www.compaq.com and select Info Messenger. ■ To register, follow the instructions on the Info Messenger page.
Checklist for Solving Problems If you encounter some minor problem with the computer or software applications, go through the following checklist for possible solutions: ■ Is the computer connected to an external power source or does it have a fully charged battery installed? ■ Are all cables connected properly and securely? ■ Did the diskette drive contain a non-bootable diskette when you turned on the computer? ■ Have you installed all the needed device drivers? For example, if you are using a mouse, you
Solving Audio Problems Problem Possible Cause Internal speaker Volume may be turned does not off or set too low. produce sound when an external audio source is connected to the stereo linejack. Line input may not be connected properly. Headphones or speakers are connected to the stereo speaker/ headphone jack, which disables the internal speakers. Volume may be muted. External You are using the wrong microphone does type of microphone or not work. microphone plug for the computer.
Solving Audio Problems Continued Problem Possible Cause No sound from headphones Volume or mixing controls set incorrectly. Solution ■ Adjust the overall volume with the Fn+F5 hotkeys. ■ Use the mixing features available by double-clicking the speaker icon on the Windows taskbar. ■ Make sure the mute box is not checked Volume too low or too loud Sound source not selected. Verify that the sound source is selected in Control Panel Å Multimedia. The headphones are connected to the wrong jack.
Solving Battery/Battery Gauge Problems Problem Possible Cause Computer is beeping and battery charge light is blinking. Battery pack charge is low. Solution ■ Charge the battery pack by connecting to an external power source. ■ Replace the battery pack with another fully charged battery. ■ Initiate Hibernation or turn the computer off until external power or a fully charged battery is available. Computer Volume turned down battery charge too low.
Solving Battery/Battery Gauge Problems Continued Problem Possible Cause Solution Battery charge does not last very long. Battery is exposed to higher temperatures. Put the computer in a cooler place and recharge the battery pack. Battery is exposed to extremely cold temperatures. Put the computer in a warmer place and recharge the battery pack. NOTE: The recommended operating temperature range for the battery is from 10°C to 40°C (50°F to 104°F).
Solving CD-ROM Drive/DVD-ROM Drive Problems Problem Possible Cause Solution Drive cannot read a disc. Disc is not properly seated Open the loading tray, in the drive. insert the disc, then close the tray. Disc is loaded in the loading tray upside down. Open the loading tray, turn over the disc (label facing up), then close the tray. Disc has a scratch on its surface. Insert a different disc. CD-ROM drive or Drive is not connected DVD-ROM drive properly. is not detected by the computer.
Solving Diskette Drive/SuperDisk LS-120 Drive Problems Problem Possible Cause Solution Drive cannot write to a diskette. Diskette is not formatted. Format the diskette: If you are using Windows 95 or Windows 98: 1. From the Windows desktop, select My Computer. 2. Select 3.5-in. Floppy (A). 3. Select File, then Format. 4. Fill in the appropriate information, then select Start. If you are using Windows NT 4.0, format the diskette by entering format a: at the system prompt.
Solving Hard Drive Problems Problem Possible Cause Solution Accessing information on the hard drive is much slower than usual. Hard drive entered low power state due to timeout and is now exiting from it. Wait for the system to restore the previously saved data to its state prior to initiating a low power state. Hard drive is fragmented/not optimized or has errors Run ScanDisk and Disk Defragmenter Hard drive does not work. Hard drive is not seated properly.
Solving Infrared Problems Problem Possible Cause Solution Cannot communicate with another computer The appropriate software is not running on both computers. Install the appropriate software on the second device, start the second device, and start the program on both computers. The other computer does not have an IrDAcompliant infrared port. Your Compaq computer uses the IrDA communications protocol. Communication between infrared devices must use the same communications protocol.
Solving Infrared Problems Continued Problem Possible Cause Solution Cannot transmit data Direct sunlight, fluorescent light, or flashing incandescent light is close to the infrared connections. Remove the interfering light source(s). There is interference from other wireless devices. Keep remote control units such as wireless headphones and other audio devices away from the infrared connections. There is a physical obstruction in the way.
Solving Keyboard/Numeric Keypad Problems Problem Possible Cause Screen is blank A screen timeout has and keyboard is been initiated. working. QuickLock/QuickBlank has been initiated Embedded numeric keypad on computer keyboard is disabled. Solution Press any key to refresh the screen. To renewable the keyboard and return your information to the screen, enter your power-on password. LCD has been disabled Press Fn+F4 to cycle from external monitor to internal LCD.
Solving Modem Problems Continued Problem Possible Cause Modem not responding Modem is not set up correctly in system BIOS. Solution Check the computer BIOS setup. If it requires specific settings for modems, be sure that they have been enabled. Modem does not Telephone number is not ■ Make sure the dial correctly. entered correctly in the telephone number you modem’s dialing software. dialed is correct if you are using the dialing directory or the terminal mode.
Solving Modem Problems Continued Problem Possible Cause Solution No dial tone Phone service is not connected to the telephone wall jack. Verify that service from the local phone company by following these steps: 1. Unplug the telephone cable from the telephone wall jack. 2. Connect a telephone to the jack, pick up the handset, and listen for a dial tone. If there is a dial tone, reconnect the modem to the telephone wall jack with the telephone cable and make sure all connections are secure. 3.
Solving Modem Problems Problem Modem does not connect at highest speed. Continued Possible Cause Line conditions in your area or in the area you are calling may not support the highest connect speeds. Solution Have your telephone line checked by your local telephone service provider. Try dialing an alternate telephone number for the service you are using. Another device on your Hang up an extension telephone line may be telephone and disconnect causing interference.
Solving PC Card Problems Problem Computer does not beep when a PC Card is inserted. Possible Causes Solution PC Card is not inserted properly. Try reinserting the card. Ensure that the PC Card is inserted in the correct orientation. Insert the card gently to prevent damage to the pins. Speakers are turned off or volume is turned down. Adjust the overall system volume control using the Fn+F5 hotkeys. Make sure the mute box is not checked PC Card or card driver is not PCMCIA compliant.
Solving PC Card Problems Continued Problem Possible Cause Solution Storage PC Card does not work. SRAM and flash memory PC Cards require the memory card driver to be loaded. Memory cards can only be accessed using DOS real mode drivers. You are trying to access the storage PC Card using the wrong drive letter. If you are running Windows 95, change the drive letter assignment in Device Manager. If you are running Windows NT 4.0, change the drive letter assignment through the Control Panel.
Solving Power Problems Problem Computer will not turn on. Possible Cause Battery is discharged and computer is not connected to a power source. Solution ■ Charge the battery pack. ■ Replace the battery pack. ■ Connect the computer to an external power source. Battery is discharged and cables to the external power source are unplugged. Computer turned off while it was left unattended. Computer initiated Hibernation because of a critical low battery condition.
Solving Screen Problems Problem Possible Cause Solution Characters on computer display are dim. Computer is in direct light. Move the computer or adjust the screen. The brightness control is not set properly. Adjust the brightness control by pressing the Fn+F10 hotkeys. Press any key to refresh the screen. You may have a screen saver or screen blanking utility installed. Screen timeout was initiated. System initiated Suspend after a user-defined timeout expired.
Solving USB Problems Problem Possible Cause Solution External device connected to a USB connector does not work. The operating system limits external devices connected by USB to two tiers which can include no more than two hubs on the first tier and no more than one keyboard and one pointing device on the first or second tier. Reduce the number of connected external USB devices to no more than two hubs on the first tier, and no more than one keyboard and one pointing device on the first or second tier.
appendix A C OMPAQ C USTOMER S UPPORT Preparing for a Technical Support Call If you cannot solve a problem using the troubleshooting tips in Chapter 13 and the online Troubleshooting help, you may need to call technical support.
Worldwide Telephone Numbers Locate your country and type of assistance you need from the following table. Use the phone numbers for “Eastern Europe, The Middle East, and Africa” for countries in those regions that are not listed individually. When calling to request technical assistance for your computer, please have your computer serial number available. Information and technical assistance are also available from the Compaq Web site at www.compaq.com.
Worldwide Telephone Numbers Continued Location Country Code Telephone Number +32 2/713 13 00 Belgium General Information Technical Support* 0900 102 01 (6.
Worldwide Telephone Numbers Continued Country Code Telephone Number General Information +57 1 312 0201 Technical Support +57 1 523 1800 General Information +420 2 61 108 111 Technical Support +420 2 61 108 158 General Information +45 45 90 45 90 Technical Support +45 45 90 45 45 QuickLine BBS +45 45 90 45 50 Location Colombia Czech Republic Denmark Eastern Europe, The Middle East, and Africa Technical Support and General Information +353 1 402 6833 Fax +353 1 406 855 +59 3 2
Worldwide Telephone Numbers Continued Country Code Telephone Number General Information +30 1 6141371 Fax +30 1 6141370 General Information +852 28681600 Technical Support +852 90116633 FaxPaq/PaqFax +852 28671648 General Information +36 80 COMPAQ(266-727 or 206720) Technical Support +36 80 COMPAQ (266-727 or 206720) General Information +91 80 559 6023 FaxPaq/PaqFax +91 80 559 8989 BBS +91 80 559 8900 +972 01800 409 454 General Information +972 9 9593888 Fax +972 9 954
Worldwide Telephone Numbers Continued Country Code Telephone Number Product Information +82 2 3470 0700 Technical Support +82 2 523 3575 Location Korea Customer Support* 080 902 7777 Luxembourg General Information +352 49 13 02 (12,5FLUX/min) Technical Support* +352 089 89 232 Fax +352 49 14 40 QuickLine BBS +32 2 716 95 92 General Information +60 3 754 1122 Customer Response Center +60 3 754 1155 General Information +52 5 229 7900 Technical Support +52 5 262 7180 FaxPaq/P
Worldwide Telephone Numbers Continued Country Code Telephone Number General Information +48 22 630 3535 Technical Support +48 22 630 3535 General Information +351 1 412 8400 Technical Support +351 1 412 8460 Technical Support +351 1 412 8417 Fax +351 1 412 0654 General Information +7 95 967 1700 Technical Support +7 95 967 3138 General Information +65 750 3030 Customer Service +65 750 3030 FaxPaq/PaqFax +65 750 4514 General Information +421 50 22 2111 Technical Support
Worldwide Telephone Numbers Continued Country Code Location Telephone Number Switzerland InfoLine* 0844 844 111 Technical Support (German) +41 01/01 801 42 22 Technical Support (French) +41 01/01 801 42 23 General Information +886 2 735 1000 Technical Support +886 2 376 1170 +66 2 679 6222 General Information +90 216 310 2020 Fax +90 216 391 8428 +97 14 818 100 Taiwan Thailand General Information Turkey United Arab Emirates (Dubai) General Information United Kingdom General Info
appendix B R EGULATORY N OTICES Throughout these regulatory notices, Compaq products are referred to by their regulatory agency series numbers. Regulatory Agency Series Numbers Regulatory agencies worldwide use agency series numbers for product identification. Each approved product displays the assigned agency series number.
Telecom Network Approvals The telecommunications device in your computer is approved for connection to the telephone network in the countries whose approval markings are indicated on the product label. Additional country approvals may be found on the Compaq Web site. To view these approvals, visit www.compaq.com and perform a site search for the words “modem telecom approvals.” If a selection is available for your product, you may view and print the approval marks or numbers.
Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods to maintain compliance with FCC Rules and Regulations. Declaration of Conformity for Products Marked with the FCC Logo (United States only) This device complies with Part 15 of the FCC Rules.
European Union Notice Telecommunications Terminal Equipment with the CE marking comply with Telecommunication Terminal Equipment and Satellite Earth Station Equipment (TTE & SES) Directive (98/13/EC), the EMC Directive (89/336/EEC) and the Low Voltage Directive (73/23/EEC) issued by the European Community.
Use the Country Select Software supplied with the product to configure your modem for the country in which you are currently located. Selecting a country other than the one in which you are currently located may cause your modem to be configured in a way that violates the telecommunication regulations/laws of that country. In addition, your modem may not function properly if the correct country selection is not made.
Battery Notice ! WARNING: This computer contains a lithium ion battery pack. There is a risk of fire and chemical burn if the battery pack is handled improperly. Do not disassemble, crush, puncture, short external contacts, dispose in water or fire, or expose it to temperatures higher than 60ºC (140ºF). Replace only with the Compaq battery pack for this computer. This computer contains an internal lithium batterypowered real-time clock circuit.
The power cord must be rated for the product and for the voltage and current marked on the product’s electrical ratings label. The voltage and current rating of the cord should be greater than the voltage and current rating marked on the product. In addition, the diameter of the wire must be a minimum of 0.75 mm²/18AWG, and the length of the cord must be between 5 feet (1.5 m) and 6½ feet (2 m). If you have questions about the type of power cord to use, contact your Compaq authorized service provider.
Wave Length: Divergence Angle: Output Power: Polarization: 780 ± 35 nm 53.5° ± 1.5° Less than 0.2mW or 10,869 W·m-2sr-1 Circular Numerical Aperture: 0.45 ± 0.04 Only authorized technicians trained by Compaq should attempt to repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module level repair.
U.S. Regulations Governing the Use of Modems This equipment complies with Part 68 of the FCC rules. Located on the bottom of the computer is a label that contains, among other information, the FCC Registration Number and Ringer Equivalence Number (REN) for this equipment. Upon request, you must provide this information to your telephone company.
Telephone Consumer Protection Act of 1991 The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone facsimile machine unless such message clearly contains, in a margin at the top or bottom of each transmitted page, or on the first page of the transmission, the date and time it is sent and an identification of the business, or entity, or individual sending the message and the telephone number of the sending
Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority or an electrician.
This device is equipped with pulse dialing while the Telecom standard is DTMF tone dialing. There is no guarantee that Telecom lines will always continue to support pulse dialing. Use of pulse dialing, when this equipment is connected to the same line as other equipment, may give rise to bell tinkle or noise and may also cause a false answer condition. Should such problems occur, the user should not contact the Telecom Faults Service.
Macrovision Corporation Notice This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.
appendix C E LECTROSTATIC D ISCHARGE A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components. Before handling electrostatic-sensitive components, discharge static electricity by one of the methods described in this appendix.
■ Use nonmagnetic tools. ■ Before touching an electronic component, discharge static electricity by one of the grounding methods described in the next section. If you must leave the area during installation, remember to reground yourself before resuming installation. ■ Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible. ■ If you remove a component, place it in an electrostatic-safe container. Grounding Methods There are several methods for grounding.
appendix D S PECIFICATIONS The following guidelines provide a safe operating environment for your computer. Computer Dimensions U.S. Metric Height 1.1 in. 2.8 cm Width 12.4 in. 31.5 cm Depth 9.8 in. 24.9 cm Operating Environment Temperature Operating 50 to 95°F 10 to 35°C Nonoperating 14 to 140°F -10 to 60°C Relative Humidity (noncondensing) Operating 10 to 90% Nonoperating 5 to 90%—38.7°C Maximum Wet Bulb Maximum Altitude (unpressurized) Operating 0-10,000 ft 3.
INDEX A AC Adapter, 2-2 AC power connector, 2-2 accessing Internet, 1-6 accessing preinstalled Quick Reference Guide, 1-5 accuracy battery gauge, 4-4 adapter AC Adapter, 1-2 hard drive, 6-1 airflow vent, 2-3, 2-4 airport security, 12-2 Asset Management, 10-12 AT commands, 8-3 audio, 10-2 connections, 10-2 controlling volume, 10-5 problems, 13-3 automatically initiated Hibernation, 5-5 B battery bay, 2-6 battery calibration, 4-4 battery charge light, 2-1, 13-5 battery gauge, 3-5, 4-4 access, 3-5 accuracy, 4
Compaq Diagnostics for Windows when to use, 11-1 Compaq support, A-1 components, 2-1 audio, 10-3 composite TV-out connector, 2-3 computer opening, 1-3 serial number, A-1 computer care, 5-1, 12-1 Computer Setup accessing navigation instructions, 11-2 changing language, 11-2 tasks on Advanced menu, 11-5 tasks on File menu, 11-3 tasks on Security menu, 11-4 when to use, 11-1 Configuration Management, 10-14 configuration utilities, 11-1 connectors, 2-2 docking, 2-2 external monitor, 2-2 keyboard/mouse, 2-2 para
EPP (Enhanced Parallel Port) parallel port mode, 11-5 ESD, 6-2, C-1 establishing DriveLock protection, 7-3 exiting Hibernation, 5-6 Suspend, 5-4 external microphone, 10-3 external monitor connector, 2-2 external power, 4-6 external speakers, 10-4 hotkeys battery gauge, 3-5 embedded numeric keypad, 3-6 functions, 3-4 power management, 3-5 quick reference, 3-4 QuickLock/QuickBlank, 3-5 screen brightness, 3-5 switching displays volume, 3-4 system volume, 3-4 I F fan, 2-6 Fault Management, 10-13 floppy disk.
internal speakers, 10-4 international travel, 12-3 Internet Explorer 4, 1-6 inventory information, 10-12 J jacks RJ-11, 2-4 RJ-45, 2-4 K Kensington cable lock, 7-10 keyboard removing, 9-2 replacing, 9-5 keyboard symbols, 7-8 keyboard/mouse connector, 2-2 keyboard/numeric keypad problems, 13-12 keypad embedded numeric, 3-6 L label, 2-6 language, changing in Computer Setup, 11-2 language, choosing getting started, 1-5 leaving on computer, 5-1 left side components, 2-3 levels (power management), 5-2 lid swi
O Q online resources, 1-5 operating temperatures, 12-2, D-1 overhead projector, 2-3 Quick Controls, 7-9 Quick Reference Guide, 1-5 QuickBoot, 11-5 QuickLock/QuickBlank enabling, 7-9 hotkeys, 3-4 initiating, 3-5 P parallel connector, 2-2 parallel port mode, 11-5 passwords, 3-5, 7-1, 7-6 changing, 7-4, 7-6, 7-8 deleting, 7-7, 7-8 keyboard symbols, 7-8 using, 7-5, 7-7 PC Card device drivers, 10-10 enabling/disabling slots, 10-10 inserting, 10-8 location, 2-4 problems, 13-16 removing, 10-9 software caution,
security, 3-5, 7-1 at airports, 12-2 device, 7-9 DriveLock, 7-2 keyboard symbols, 7-8 power-on password, 7-5 Quick Controls, 7-9 setup password, 7-7 Security Management, 10-14 selecting language, 1-5 serial connector, 2-2 serial number, 2-6, A-1 setup password, 7-7 changing, 7-8 deleting, 7-8 setting, 7-7 shipping computer, 12-3 shutting down the computer to access memory board, 9-2 sleep button (Windows 98), 2-5 software Compaq QuickRestore, 1-6 configuration, diagnostic, and system information, 11-1 Info
U updating system ROM, 13-1 upgrading memory, 9-1 USB legacy support, 11-5 port, 2-2 problems, 13-20 user password, 7-2, 7-5 deleting, 7-5 V VCR, 2-3 video card in docking base, 11-5 volume adjusting, 3-4 warning, 10-5 W Web Agent, 10-12 Web site, 1-6 weight saver, MultiBay, 6-3 Windows 95, 1-6, 10-5, 10-8 Windows 98, 1-6, 5-2, 5-6, 10-6, 10-8 Windows NT 4.