Specifications

Contents iii
CONTENTS
preface
USING THIS GUIDE...........................................................................................................................................vii
chapter 1
PRODUCT DESCRIPTION
1.1 Computer Features and Models......................................................................................................1-1
Models...........................................................................................................................................1-2
Intelligent Manageability..............................................................................................................1-4
Accessing the Web Agent.............................................................................................................1-4
Asset Management........................................................................................................................1-4
Fault Management.........................................................................................................................1-5
Security Management ...................................................................................................................1-6
Configuration Management ..........................................................................................................1-7
Managing Power ...........................................................................................................................1-7
1.2 Computer Components ...................................................................................................................1-8
Power Equipment..........................................................................................................................1-9
Mass Storage Devices.................................................................................................................1-10
1.3 Computer External Components ..................................................................................................1-11
1.4 Design Overview ..........................................................................................................................1-18
System Board ..............................................................................................................................1-18
chapter 2
TROUBLESHOOTING
2.1 Preliminary Steps............................................................................................................................2-2
2.2 Clearing Passwords.........................................................................................................................2-3
2.3 Power-On Self-Test (POST)...........................................................................................................2-3
2.4 POST Error Messages.....................................................................................................................2-4
2.5 Compaq Utilities.............................................................................................................................2-6
Selecting Computer Setup or Compaq Diagnostics for Windows...............................................2-7
Using Compaq Diagnostics for Windows ..................................................................................2-10
Factory Default Settings..............................................................................................................2-10
2.6 Troubleshooting Without Diagnostics..........................................................................................2-12
Before Replacing Parts................................................................................................................2-12
Obtaining Update Information with Info Messenger.................................................................2-12
Checklist for Solving Problems..................................................................................................2-13
chapter 3
ILLUSTRATED PARTS CATALOG
3.1 Serial Number Location..................................................................................................................3-1
3.2 Computer System Major Components ...........................................................................................3-2
3.3 Miscellaneous Plastics/Hardware Kit Components.......................................................................3-4