Compaq Armada E500 Series of Personal Computers Reference Guide Getting Started Taking a Look at the Computer Using the Keyboard Using Battery Packs Managing Power Working with Removable Drives and Device Bays Using an Internal Modem (Available on Select Models) Connecting External Devices Using PC Cards Using Audio Features Upgrading the Computer Maintenance and Travel Guidelines Security Features Intelligent Manageability Computer Setup and Diagnostics Utilities Troubleshooting Customer Support Regulator
Getting Started Finding Assistance Identifying Packing Box Contents Part Number - - Writer: Lorise Fazio - Saved by Lorise Fazio - Saved date: 06/14/99 3:15 PM File Name T:\docs\codename\partnumber\Navigation2
Taking A Look At the Computer Front Components Left Side Components Right Side Components Rear Components Bottom Components Status Indicator Lights Part Number - - Writer: Lorise Fazio - Saved by Lorise Fazio - Saved date: 06/14/99 3:15 PM File Name T:\docs\codename\partnumber\Navigation2
Using the Keyboard Using the Pointing Device Using Hotkeys Using the Embedded Numeric Keypad Part Number - - Writer: Lorise Fazio - Saved by Lorise Fazio - Saved date: 06/14/99 3:15 PM File Name T:\docs\codename\partnumber\Navigation2
Using Battery Packs Learning About Battery Packs Using a New Battery Pack Charging Battery Packs Inserting and Removing the Primary Battery Pack Storing a Battery Pack Maximizing Battery Pack Life Recycling Used Battery Packs System Beeps Part Number - - Writer: Lorise Fazio - Saved by Lorise Fazio - Saved date: 06/14/99 3:15 PM File Name T:\docs\codename\partnumber\Navigation2
Managing Power Selecting a Power Source Using Suspend (Standby) and Hibernation Managing Low-Battery Conditions Charging a Battery Pack Monitoring the Charge in a Battery Pack Calibrating a Battery Pack Using Power Preferences Conserving Battery Power Part Number - - Writer: Lorise Fazio - Saved by Lorise Fazio - Saved date: 06/14/99 3:15 PM File Name T:\docs\codename\partnumber\Navigation2
Working with Removable Drives and Device Bays Bay Configuration Caring for Removable Drives Selecting Diskettes DualBay Devices MultiBay Devices Part Number - - Writer: Lorise Fazio - Saved by Lorise Fazio - Saved date: 06/14/99 3:15 PM File Name T:\docs\codename\partnumber\Navigation2
Using an Internal Modem (Available on Select Models) Connecting the Modem Cable Selecting Communication Software Using Modem Commands and Dial Modifiers Uninstalling the Modem Using the Modem While Traveling Internationally Part Number - - Writer: Lorise Fazio - Saved by Lorise Fazio - Saved date: 06/14/99 3:15 PM File Name T:\docs\codename\partnumber\Navigation2
Connecting External Devices Connecting an External Enhanced Keyboard Connecting an External Monitor Connecting a Television Monitor Connecting a Mouse or Other External Pointing Device Connecting a Serial Printer Connecting a Parallel Printer Connecting Infrared Equipment Connecting USB Peripherals Connecting to a Docking Device Part Number - - Writer: Lorise Fazio - Saved by Lorise Fazio - Saved date: 06/14/99 3:15 PM File Name T:\docs\codename\partnumber\Navigation2
Using PC Cards PC Card Types Inserting a PC Card Removing a PC Card PC Card Device Drivers Changing PC Card Settings Managing PC Card Power Zoomed Video Stopping a PC Card Part Number - - Writer: Lorise Fazio - Saved by Lorise Fazio - Saved date: 06/14/99 3:15 PM File Name T:\docs\codename\partnumber\Navigation2
Using Audio Features Identifying the Audio Components Using Internal and External Microphones Using Internal and External Speakers/Headphones Controlling Audio Volume Speaker Ports Part Number - - Writer: Lorise Fazio - Saved by Lorise Fazio - Saved date: 06/14/99 3:15 PM File Name T:\docs\codename\partnumber\Navigation2
Upgrading the Computer Upgrading System Memory Upgrading the Hard Drive Attaching a Hard Drive Adapter Adding an Internal Modem Part Number - - Writer: Lorise Fazio - Saved by Lorise Fazio - Saved date: 06/14/99 3:15 PM File Name T:\docs\codename\partnumber\Navigation2
Maintenance & Travel Guidelines Updating the System Reinstalling Software Caring for the Computer Preparing the Computer for Shipping or Travel Traveling with the Computer Part Number - - Writer: Lorise Fazio - Saved by Lorise Fazio - Saved date: 06/14/99 3:15 PM File Name T:\docs\codename\partnumber\Navigation2
Security Features Types of Security Using the Cable Lock Using the Power-On Password Using Quick Controls Using the Setup Password Enabling and Disabling Devices DriveLock Overview Part Number - - Writer: Lorise Fazio - Saved by Lorise Fazio - Saved date: 06/14/99 3:15 PM File Name T:\docs\codename\partnumber\Navigation2
Intelligent Manageability Intelligent Manageability Overview Asset Management Fault Management Security Management Configuration Management Part Number - - Writer: Lorise Fazio - Saved by Lorise Fazio - Saved date: 06/14/99 3:15 PM File Name T:\docs\codename\partnumber\Navigation2
Computer Setup and Diagnostics Utilities Selecting Computer Setup or Diagnostics for Windows Using Computer Setup Using Compaq Diagnostics for Windows Part Number - - Writer: Lorise Fazio - Saved by Lorise Fazio - Saved date: 06/14/99 3:15 PM File Name T:\docs\codename\partnumber\Navigation2
Troubleshooting Troubleshooting Checklist Audio Battery CD-ROM Drive and DVD-ROM Drive Diskette Drive and SuperDisk LS-120 Drive Hard Drive Hardware Installation Keyboard Memory Modem PC Card Power Printer Screen Software Application Pointing Device Infrared USB Part Number - - Writer: Lorise Fazio - Saved by Lorise Fazio - Saved date: 06/14/99 3:15 PM File Name T:\docs\codename\partnumber\Navigation2
Notice The information in this guide is subject to change without notice. COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN; NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL. This guide contains information protected by copyright. No part of this guide may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation.
CONTENTS preface USING THIS GUIDE chapter 1 GETTING STARTED Finding Assistance ..........................................................................1-1 Identifying Packing Box Contents ..................................................1-2 chapter 2 TAKING A LOOK AT THE COMPUTER Front Components ...........................................................................2-1 Left Side Components .....................................................................2-3 Right Side Components..............
Using Hotkeys................................................................................. 3-7 Switching the Image ................................................................... 3-8 Adjusting System Volume.......................................................... 3-8 Initiating Quick Controls ............................................................ 3-9 Setting a Power Conservation Level .......................................... 3-9 Viewing Battery Status........................................
Charging a Battery Pack..................................................................5-7 Monitoring the Charge in a Battery Pack........................................5-8 Using the Battery Status Tab ......................................................5-8 Using the Battery Meter or Power Meter Icon ...........................5-8 Using the Power or Power Meter Tab.........................................5-9 Calibrating a Battery Pack.............................................................
chapter 7 USING AN INTERNAL MODEM (AVAILABLE ON SELECT MODELS) Connecting the Modem Cable ........................................................ 7-1 Selecting Communication Software ............................................... 7-2 Using Modem Commands and Dial Modifiers............................... 7-3 Uninstalling the Modem ................................................................. 7-3 Using the Modem While Traveling Internationally .......................
chapter 10 USING AUDIO FEATURES Identifying the Audio Components ...............................................10-1 Using Internal and External Microphones ....................................10-2 Using Internal and External Speakers/Headphones ......................10-3 Controlling Audio Volume............................................................10-3 Speaker Ports.................................................................................
chapter 13 SECURITY FEATURES Types of Security .......................................................................... 13-1 Using the Cable Lock ................................................................... 13-2 Using the Power-On Password ..................................................... 13-3 Establishing the Power-On Password....................................... 13-3 Entering a Power-On Password................................................ 13-3 Changing the Power-On Password ...........
chapter 15 COMPUTER SETUP AND DIAGNOSTICS UTILITIES Selecting Computer Setup or Compaq Diagnostics for Windows ..................................................................................15-1 Using Computer Setup ..................................................................15-2 Selecting from the File Menu ...................................................15-3 Selecting from the Security Menu ............................................15-4 Selecting from the Advanced Menu .....................
preface U SING T HIS G UIDE Some or all of the following format conventions are used in this guide to distinguish elements of text: ■ Names of keys are shown in bold type as they appear on the keyboard, for example, Ctrl, Backspace, Tab. ■ Keys that you should press at the same time are represented by the key names and the plus (+) symbol, for example, Ctrl+Alt+Delete. ■ Commands are presented in lowercase, bold type as shown here: install or a:\install.
chapter 1 G ETTING S TARTED Finding Assistance ■ For setup instructions, refer to the setup poster included with the computer.
Identifying Packing Box Contents The contents of the packing box vary according to your geographic region and according to the computer hardware configuration that you ordered. The following picture and component list identify the standard components that are included with most computer models. As you unpack the box, make sure you have received all of the standard and optional components that you ordered.
Identifying Hardware Components Component 1 Computer 2 Hard drive (inserted in computer hard drive bay) 3 Battery pack (inserted in computer battery bay) 4 Weight savers (2) Function Compaq Armada Personal Computer. Primary hard drive when used in hard drive bay. Can also be used with an adapter in the MultiBay. Primary battery pack. NOTE: The battery pack can be charged and used as shipped, but battery charge displays will not be accurate until the battery pack is calibrated.
! WARNING: To reduce the risk of personal injury, electric shock, fire, or damage to the equipment: ■ Do not disable the power cord grounding plug. The grounding plug is an important safety feature. ■ Plug the equipment into a grounded (earthed) electrical outlet that is easily accessible at all times. ■ Disconnect power from the equipment by unplugging the power cord from the electrical outlet. ■ Do not place anything on power cords or cables.
chapter 2 Taking A Look AT THE C OMPUTER Front Components Front Components Component 1 Power switch 2 Standby/Suspend switch Function Slides to turn the computer on or off. While working in Windows, click StartÅShut Down to exit the operating system and turn off the computer. Initiates and exits Suspend. Turns on the computer if it is off. When used with the Fn key on the computer, the Suspend button initiates Hibernation.
Front Components Continued Component Function 3 Stereo speakers 4 Built-in speakers for high-quality stereo sound and a multimedia sound system. Battery light 5 Indicates the battery is charging when light is on. If the light is off, the battery is not charging. A blinking light indicates a low battery condition. Power/Suspend light Blinks every four seconds. This indicates the computer is in suspend mode. Volume Control buttons Controls the speaker volume.
Left Side Components Left Side Components Component Function 1 Tilt foot 2 Retractable feet on the rear base of the computer that open and lock into place in order to angle the keyboard to a more comfortable position. Battery bay Holds the primary battery pack. Taking a Look at the Computer 2-3 COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: Beth Zanca Saved by: JAbercrombie Saved date: 07/13/99 12:55 PM Part Number: 131511-001 File name: Ch02.
Right Side Components Right Side Components Component 1 Function PC Card slots Slots that support Type II or Type III PC Cards, such as modem, hard drive, or network cards. These slots accept 16-bit PC Cards and 32-bit Cardbus Cards. Microphone jack Connects to an external microphone. Stereo speaker/ headphone jack Connects to a headphone or external speakers. Lock provision 5 Accepts an anti-theft cable that secures the computer to a fixed object.
Right Side Components Continued Component 7 8 9 Function Infrared port Infrared signals for communicating with another computer. Links to another IrDA-compliant device for wireless communication. Composite TV-Out jack Connects a television to the computer. Tilt foot Retractable feet on the rear base of the computer that open and lock into place in order to angle the keyboard to a more comfortable position.
Rear Components Rear Components Component 1 Power connector 2 USB connector 3 4 5 6 7 2-6 Serial connector External monitor connector Docking connector Parallel connector Keyboard/Mouse connector Function Connects to an AC adapter when the battery or charge battery are not operating. Allows connection to Universal Serial Bus (USB) devices, such as a keyboard or mouse, or to a camera for video conferencing. Connects an optional external serial device such as a mouse or printer.
Bottom Components Bottom Components Component 1 2 3 4 5 6 7 Function Modem compartment Provides access to the internal modem. The modem is available on select models and as an option for other models. Keyboard security screw Keeps the keyboard secured to the computer. Hard drive release latch Releases the hard drive. Hard drive compartment Provides access to the primary hard drive. A security screw prevents unauthorized access to the hard drive. Use a standard screwdriver to remove the screw.
Status Indicator Lights The five lights located above the keyboard indicate system operations and status. Status Indicator Lights Light 1 2 3 4 5 2-8 Function Hard drive/CD-ROM drive Turns on when the hard drive, light indicator optional CD-ROM drive, or optional DVD-ROM drive is accessed. Diskette drive light indicator Turns on when the diskette drive is accessed. Num Lock On: embedded numeric keypad is active. Caps Lock On: Caps Lock function is on.
chapter 3 U SING THE K EYBOARD Using the Pointing Device The built-in Touch Pad (TouchPad models) and the EasyPoint IV pointing stick (pointing stick models) function with any software that supports a Microsoft-compatible mouse. NOTE: If you are using software that does not support a Microsoftcompatible mouse, select Advanced➔Device Options in Computer Setup, then select the Disable Multiple Pointing Devices check box.
Identifying TouchPad Components 1 TouchPad 2 Left TouchPad button 3 Right TouchPad button 3-2 Using the Keyboard COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: Beth Zanca Saved by: JAbercrombie Saved date: 07/13/99 1:04 PM Part Number: 131511-001 File name: Ch03.
Navigating with the TouchPad TouchPad Procedures Task Procedure Move the cursor Move your finger directionally across the TouchPad surface. Increase or decrease cursor speed Increase or decrease finger speed across the TouchPad surface. Right-, left-, or center-click or double-click Press the right or left TouchPad button as you would the corresponding button on an external mouse. Highlight an item* Press down on the TouchPad as you move the cursor over the item.
Identifying Pointing-Stick Components 1 EasyPoint IV pointing stick 3 Right pointing-stick button 2 Left pointing-stick button 4 Scroll pointing-stick button 3-4 Using the Keyboard COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: Beth Zanca Saved by: JAbercrombie Saved date: 07/13/99 1:04 PM Part Number: 131511-001 File name: Ch03.
Navigating with the Pointing-Stick Pointing-Stick Procedures Task Procedure Move the cursor Directionally press the pointing stick. Increase or decrease cursor speed Increase or decrease pressure on the pointing stick. Right-, left-, or center-click or double-click Press the right, left, or scroll pointing stick buttons as you would the right, left, or center buttons on an external mouse. Highlight an item* Press and hold down the pointing stick as you move the mouse cursor over the item.
Setting Pointing-Stick Preferences EasyPoint IV pointing stick model ■ To access settings common to any Microsoft-compatible mouse, such as mouse trails, cursor speed, double-click pace, and Windows 98 single-click mode, select StartÅSettingsÅControl PanelÅMouse. ■ To access settings and instructions for using additional EasyPoint IV pointing stick features, such as scrolling, magnifying, and selecting an icon without tapping the pointing stick, select StartÅSettingsÅControl PanelÅTrackpoint.
Using Hotkeys 1 Hotkeys are preset combinations of the Fn key plus a second key that activate frequently used system functions. The icons on the function keys F4-F10 2, Fn+T 3, and Fn+Esc 4 represent these functions. ■ To use hotkeys on an external keyboard, which does not have an Fn key, press the Scroll Lock key twice, then the second key only of the hotkeys combination. For example, to use the Fn+F10 hotkeys, press Scroll LockÅScroll Lock+F10.
Hotkeys Quick Reference Continued Task Hotkeys Initiate Quick Controls Fn+F6 Set a power conservation level Fn+F7 View battery status Fn+F8 Adjust panel contrast FN+F9 Adjust screen brightness Fn+F10 Display system information Fn+Esc Stretch text Fn+T Switching the Image In Windows 95 or Windows NT 4.0 toggle Fn+F4 to switch the image among the computer display, an external display, and simultaneous display.
Initiating Quick Controls Quick Controls are security features that can disable the keyboard and pointing device and clear the screen. Before you can use Quick Controls, set a power-on password and enable Quick Control preferences. For instructions, refer to Chapter 13. ■ To initiate Quick Controls, press Fn+F6. ■ To exit Quick Controls, enter your power-on password. The Fn+F6 hotkeys cannot be used on an external keyboard connected through a USB connector on the computer or an optional docking base.
Brightness Press Fn+F10 to adjust the brightness of the computer screen with an on-screen slide button or with the arrow keys. Displaying System Information Press Fn+Esc to display information about system hardware components and software version numbers. NOTE: The number beside System BIOS is the version number of your system ROM.
Using the Embedded Numeric Keypad Toggling the Keypad On and Off n 1 To convert the embedded numeric keypad section of the computer keyboard to a numeric keypad, press Fn+Num Lk 2. ❏ When the embedded numeric keypad is enabled, the characters upper-right on the keypad keys are active and the num lock light is on. ❏ To disable the embedded numeric keypad, toggle Fn+Num Lk.
Operating the Keypad Keys as Standard Keys To use the embedded numeric keypad keys as standard keyboard keys while the keypad is enabled: ■ Press and hold Fn to use the keys as you would when typing in lowercase. ■ Press and hold Fn+Shift to use the keys as you would when typing in uppercase. Enabling the Keypad at Startup ■ To set the computer to start up with the embedded numeric keypad enabled— 1.
chapter 4 U SING B ATTERY P ACKS Learning About Battery Packs The computer accommodates up to three rechargeable battery packs at one time. Battery packs are supported in the: ■ Battery bay in the computer (primary battery pack) ■ DualBay in the computer (secondary battery pack) ■ MultiBay in the computer (third battery pack) With the computer turned off, each battery pack will recharge in less than three hours. With the computer turned on, each battery pack will recharge in less than five hours.
! WARNING: Batteries/battery packs and accumulators should not be disposed of with general household waste. In order to forward them to recycling or proper disposal, please use the public collection system or return them to Compaq, your authorized Compaq Partners, or other agents. Using a New Battery Pack Charge the battery pack in the computer’s battery bay, a DualBay, or a MultiBay while connected to an external power source or while docked in the optional convenience base.
NOTE: The battery charge light is the right light on the front edge of the computer. It turns on (solid) when a battery pack (in the battery bay, DualBay, or MultiBay) is charging. It turns off when fully charged. It blinks in a low-battery condition. When the battery charge light turns off, the battery packs are fully charged.
Inserting the Primary Battery Pack CAUTION: If the battery pack you are about to remove is the only source of power to the computer, initiate Hibernation or connect the computer to external power before removing the battery. Insert a battery pack into the battery bay with the large label on the battery pack facing up and the battery contacts facing in. Push the battery pack into the battery bay until it is firmly seated.
Storing a Battery Pack CAUTION: To prevent damage to a battery pack, do not expose it to high temperatures for extended periods of time. If the computer will be unused and unplugged from an external power source for more than two weeks, remove and store the battery packs. Proper storage procedures reduce the self-discharge rate of a battery pack. Store a battery pack in a cool, dry place within the following temperature ranges.
■ ■ ■ ■ ■ ■ Disconnect external equipment that does not have its own power source. (External equipment connected to the computer drains the battery pack.) Exit modem programs when you are not using them. Remove a PC Card when you are not using it. When storing the computer for more than two weeks, remove battery packs and store them separately to reduce the discharge rate and increase battery life. Store the battery pack in a cool, dry place when it is not in use.
Beeps with a Blinking Power/Suspend Light When the computer beeps while the Power/Suspend light is blinking, the computer has initiated Suspend. See Chapter 5 for more information on using Suspend. NOTE: When the computer is in Suspend and a low battery condition occurs, you cannot press the power button or suspend button to exit Suspend. Connect the computer to AC power until a fully charged battery is available.
chapter 5 M ANAGING P OWER Selecting a Power Source Task Work within installed software applications Recommended Power Source ■ Charged battery pack inserted into the computer or ■ External power supplied through ❏ AC adapter ❏ Optional docking base ❏ Optional Automobile Power Adapter/Charger ❏ Optional Charge a battery pack inserted in the computer Aircraft Power Adapter External power supplied through ■ AC adapter ■ Optional docking base ■ Optional Automobile Power Adapter/Charger Calibrate
Using Suspend (Standby) and Hibernation 1 2 3 You will use the power switch , Suspend button , Fn key , and the power/suspend light as you turn the computer on or off or place it in Suspend (Standby) or Hibernation. 4 ■ Suspend, called Standby in Windows 98, is an energy-saving feature that reduces power to system components that are not being used. When the computer is in Suspend (Standby), your work is saved in random access memory (RAM) and the screen is cleared.
If the computer will be disconnected from external power for more than two weeks—To extend the useful life of the battery pack, shut down the computer, then remove the battery pack and store it in a cool, dry place. If you plan to resume within two weeks—Initiating Hibernation clears the screen, saves your work to the hard drive, and uses less power than Suspend (Standby).
Using Standby (Suspend) and Hibernation Continued Task Exit Suspend* Procedure Result ■ Press suspend Power/suspend* light turns on. button.** System beeps once. or Your work returns to the screen. ■ Slide power switch. Initiate Press Fn + suspend Hibernation button. Power/suspend* light turns off. System beeps twice. Screen clears. Restore Slide power switch. from Hibernation Power/suspend* light turns on. System beeps once. Your work returns to the screen.
■ If the low-battery condition is not resolved, the computer will enter a critical low-battery condition. In a critical low-battery condition, ❏ If Hibernation is enabled and the computer is on or in Suspend (Standby)—The computer beeps twice, then initiates Hibernation. Hibernation is enabled by default. ❏ If Hibernation is disabled and the computer is on or in Suspend (Standby)—The computer beeps twice, and the power/suspend light blinks.
Resolving Low-Battery Conditions ■ If external power is available, do one of the following— ❏ Connect the computer to an electrical outlet with the AC adapter. ❏ Dock the computer in a docking base that is connected to external power. ❏ Plug an optional Automobile Power Adapter/Charger into the power connector on the computer and into a vehicle cigarette lighter receptacle.
Charging a Battery Pack A battery pack can be recharged wherever external power is available. These locations include the computer battery bay, DualBay, MultiBay, an optional Battery Charger, and the docking base. NOTE: Charging may be delayed if a battery pack is new, has not been used for 2 weeks or more, or is much warmer or cooler than a comfortable room temperature.
■ To increase the accuracy of all battery charge displays— ❏ Allow a battery pack to discharge to the low-battery level through normal use before charging it. ❏ When you charge a battery pack, charge it fully. ❏ Before charging a new battery pack or a battery pack that has not been used for two weeks or more, calibrate the new battery pack or check the calibration on the unused battery pack.
When the battery meter or power meter icon is displayed in the taskbar, the icon can also be used as follows. In Windows 95 and Windows 98— Task Procedure View the total battery power remaining in the system. Rest the cursor over the icon. Enable/disable an on-screen critical low-battery warning. Left-click the icon, select or clear the Enable Low Battery Warning check box, then select OK. Access the Power tab in the Power Properties window.
■ To view the percent of total power remaining in each battery pack in the system, select the Show the Status of All Batteries check box. The three numbered icons correspond as follows to battery pack locations. 1 2 3 Computer battery bay Computer DualBay Computer MultiBay Calibrating a Battery Pack Calibration increases the accuracy of all battery charge displays. The calibration utility supports all battery packs that can be used in the computer.
■ The calibration utility calibrates one battery pack at a time and can run in the background as you use the computer or overnight. CAUTION: To prevent loss of work, ensure that the computer remains connected to AC power throughout a calibration. Running a Calibration 1. If you are checking the calibration of a battery pack—Insert the battery pack into the computer battery bay, a DualBay, or a MultiBay.
Stopping a Calibration Shut down the computer or select the Stop Calibration button on the Battery Calibration tab. The Stop Calibration button is visible only during a calibration. Using Power Preferences You can increase, decrease, and allocate the power used by the computer by setting power preferences. ■ Increasing power increases performance, while decreasing power conserves energy and extends the running time from a battery pack.
Setting Power Preferences in Windows 95 and Windows NT 4.0 Refer to the following table for procedures on setting power preferences. Preference Procedure from Control Panel Select a preset level of power use that applies whenever the computer is running on a battery pack. Select Power (or Compaq Power)Å Battery Conservation Settings tab, then select a conservation level: NOTE: A battery conservation level can also be displayed and selected with the Fn+F7 hotkeys.
Preference Procedure from Control Panel Set computer to initiate Hibernation rather than Suspend. Select Power (or Compaq Power)Å Hibernation tab, then select Standby in the Timeout drop-down list. In Windows 95, turn off power to an optional PC Card modem Select Power (or Compaq Power)Å PC-Card Modems tab, then select Turn Off Power to PC Card Modem when not in use check box. Change location of Hibernation file.
Setting Power Preferences in Windows 98 To access most power preference settings—Select StartÅSettingsÅControl PanelÅPower Management. For information about setting all Power Management preferences except the following, refer to your Windows 98 documentation. To enable or disable Hibernation—Select the Hibernation tab, then select the On or Off button.
Turning Auto Insert Notification On or Off Auto Insert Notification runs a CD-ROM or DVD-ROM on insertion, but drains power and prevents system-initiated Suspend (Standby) and prevents system-initiated hibernation. NOTE: The Auto Insert Notification prevents system-initiated (timeout) suspend/hibernation in Windows 95 and Windows NT 4.0. To turn off Auto Insert Notification: ■ In Windows 95 or Windows 98 select StartÅSettingsÅ Control PanelÅSystemÅDevice ManagerÅCD-ROMÅ Properties.
Conserving Battery Power in Windows 95 ■ ■ Select StartÅSettingsÅControl PanelÅPower. Then: ❏ On the Battery Conservation Settings tab, select the High battery conservation level or select the Custom battery conservation level, then enter even lower settings. ❏ On the Disk Drives tab, set a low When Powered By Batteries timeout for the disk drive. ❏ If you are using a PC Card modem, click the PC-Card Modems tab, then select the Turn Off PC-Card Modems When Not in Use check box.
Conserving Battery Power in Windows NT 4.0 ■ Select the Start buttonÅSettingsÅControl PanelÅCompaq PowerÅBattery Conservation Settings tab. Then: ❏ Select the High battery conservation level or ❏ Select the Custom battery conservation level, then enter even lower settings. 5-18 Managing Power COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: Beth Zanca Saved by: JAbercrombie Saved date: 07/13/99 1:34 PM Part Number: 131511-001 File name: Ch05.
chapter 6 W ORKING WITH R EMOVABLE D RIVES AND D EVICE B AYS Bay Configuration The three computer bays support standard as well as optional devices. Some devices can be hot plugged, while others must be inserted after the computer has been turned off.
Caring for Removable Drives Removable drives such as the hard drive, CD-ROM or DVDROM drive, diskette drive, and LS-120 drive are fragile computer components that must be handled with care. ! WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching them. CAUTION: To prevent damage to the computer or removable drive or to prevent loss of information, observe the following precautions.
Changing the Startup Sequence with MultiBoot If more than one drive is in the system, the computer selects the drive to start from by searching for (1) a bootable CD-ROM or DVD-ROM; (2) a bootable diskette; and (3) a bootable hard drive. The computer can start from: ■ A bootable hard drive in the computer or diskette drive. ■ Any bootable diskette or hard drive in an optional docking base. ■ Any bootable CD-ROM or DVD-ROM.
Selecting Diskettes The diskette drive, which is housed in the computer DualBay, reads and writes information onto a 3.5-inch/8.89-cm diskette. The MultiBay also accommodates an optional LS-120 drive. Each drive accepts the following diskettes: Type of Drive Diskettes Accepted Diskette Drive 1.44-MB high-density (HD) 720-Kbyte double-density (DD) 1.2-MB Japanese format LS-120 Drive 120-MB SuperDisk 1.
DualBay Devices Inserting a DualBay Device 1. Turn off the computer, if desired. 2. Insert the device into the DualBay until it locks into place. Working with Removable Drives and Device Bays 6-5 COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: Beth Zanca Saved by: JAbercrombie Saved date: 07/13/99 1:34 PM Part Number: 131511-001 File name: Ch06.
Removing a DualBay Device 1. Turn off the computer, if desired. 2. Press the DualBay release lever to release the device. 3. Remove the device. Second Battery Pack The computer is designed to use up to three battery packs: the primary battery pack is in the computer, the secondary battery pack in the DualBay, and the third battery pack is in the MultiBay. A second battery pack can be used in the DualBay Drive or the primary battery bay. (See Chapter 4 for more information on batteries.
MultiBay Devices The MultiBay supports a CD-ROM drive, DVD-ROM drive, LS120 drive, second hard drive, or a third battery pack. CAUTION: Some but not all MultiBay devices can be hot plugged. Refer to "Bay Configuration" in this chapter to determine if the computer must be on or off before inserting or removing MultiBay devices. This helps protect the computer or the device from damage or data loss. Electrostatic discharge can damage electronic components.
Removing a MultiBay Device 1. If your device is not hot-pluggable, turn off the computer. 2. Press the MultiBay release lever to release the device. IMPORTANT: When removing a second hard drive, first remove the adapter from the MultiBay, then remove the hard drive from the adapter. 3. Remove the device. Using a Second Hard Drive The computer is designed to use up to two hard drives: one in the computer and one in the computer MultiBay.
Using the CD-ROM Drive or DVD-ROM Drive Inserting a Compact Disc 1. Turn on the computer. 2. Press the eject button on the bezel of the CD-ROM drive to release the CD loading tray. 3. Slowly pull out the CD loading tray until it is fully extended. 4. Remove the CD from its protective case and place it in the CD loading tray, label side up. Handle the CD by the edges, not by the flat surfaces. 5. Push lightly on the bezel of the CD loading tray to close it.
Manually Ejecting a Compact Disc If a compact disc becomes lodged in the CD-ROM drive, remove it by using the following steps: 1. Insert a paper clip or similar thin metal rod into the manual release hole on the front bezel of the CD-ROM drive. Press firmly. 2. Slowly pull the tray out from the drive until it is fully extended. 3. Remove the compact disc. Using the LS-120 Drive The LS-120 Drive is a high-capacity diskette drive that resembles a 3.5-inch/8.89-cm diskette drive.
chapter 7 U SING AN I NTERNAL M ODEM (A VAILABLE ON S ELECT M ODELS ) Connecting the Modem Cable To connect the modem to a standard telephone wall jack: ! WARNING: To reduce the risk of electrical shock, always ensure that the modem line is disconnected from the telephone network when opening the equipment’s enclosure. ! WARNING: To reduce the risk of electrical shock, fire, or damage to the equipment, do not plug a telephone cable into the Ethernet RJ45 jack. 1.
2. Plug the opposite end of the cable wall jack. 2 into a standard telephone IMPORTANT: Wall jacks for digital PBX systems may resemble standard telephone jacks but are not compatible with analog devices such as modems. Be sure the modem cable is connected to a regular analog phone line. Plugging the modem into a digital line will result in no dial tone and is not recommended. The modem includes protective circuitry against the digital lines producing excess current.
Using Modem Commands and Dial Modifiers You can configure most communications software without the use of AT commands or dial modifiers. ■ If you prefer to configure the modem using AT commands, select StartÅProgramsÅAccessoriesÅHyperTerminal. ■ To access an AT command set including dial modifiers and instructions, go to the Compaq Internet site at http://www.compaq.com/support/portables. Uninstalling the Modem To uninstall the modem software and hardware under Windows NT 4.
To connect the modem using a country-specific modem adapter: 1. Plug the end of the modem cable with the EMI suppression circuitry included with the computer into the RJ-11 jack on the computer . 2. Plug the country-specific modem adapter into the telephone jack . 3. Plug the modem cable into the country-specific modem adapter . 1 2 3 Selecting a Country-Specific Modem Configuration The internal modem is configured to meet operating approval in the country where you purchased your computer.
NOTE: The internal modem supports a subset of the countries that are listed under the Dialing Properties. If you select an unsupported country, a warning will appear and USA will be selected if you don’t choose a different supported country. You can confirm your country selection if running Windows 95, Windows 98, or Windows NT 4.0: Click StartÅSettingsÅControl PanelÅModemsÅDialing PropertiesÅand then view your country in the “I am in:” dropdown box.
■ Set the modem to ignore dial tones—If the modem receives a dial tone it does not recognize, it will not dial and will display a No Dial Tone error message. To set the modem to ignore all dial tones before dialing: 1. Select StartÅSettingsÅControl PanelÅModems. 2. Select your modem, then select PropertiesÅConnections tab, then clear the Wait for Dial Tone Before Dialing check box.
chapter 8 C ONNECTING E XTERNAL D EVICES Connecting an External Enhanced Keyboard To connect an external enhanced keyboard to the computer, connect the keyboard cable to the keyboard/mouse connector on the computer. Connecting an External Monitor CAUTION: To prevent damage to the computer, turn off the monitor before connecting it to the computer or disconnecting it from the computer.
Connecting a Television Monitor CAUTION: To prevent damage to the computer display, do not place a television monitor or any other object on top of the computer when the computer is closed. A Composite TV-Out is provided that allows you to switch your screen output from the computer display (panel and/or monitor) to a television monitor. To switch your computer output to the television monitor, use the Microsoft Windows Control Panel. 1.
Connecting a Mouse or Other External Pointing Device A PS/2-compatible mouse or external TouchPad can be connected to the computer. To connect an external pointing device, insert the pointing device cable into the keyboard/mouse connector. External pointing devices need software device drivers to operate. The necessary drivers should be provided by the manufacturer or may be preinstalled with Microsoft Windows. Connecting a Serial Printer 1. Turn off the printer. 2.
Connecting Infrared Equipment NOTE: Infrared-equipped computers are IrDA-compliant. Infrared performance may vary depending on peripherals, distance between infrared devices, and applications used. The infrared port is available only on specific models. The infrared port allows wireless communication between your computer and other infrared-equipped devices. Operating system support for infrared communication is currently available with Microsoft Windows 95 and Windows 98, but not for Windows NT 4.0.
Configuring the Infrared Port As you set up your infrared software, the following information may be helpful. ■ The infrared port default settings are: Port, COM3; address, 3; Interrupt Request (IRQ), 3. ■ If you use Direct Cable Connection and the utility asks you to choose a port for the infrared connection, you can select Serial Cable on COM5 or, if the computer is running a preinstalled Windows 95 or Windows 98 operating system, select Parallel Cable on LPT3.
Connecting USB Peripherals Your computer comes equipped with a port that connects Universal Serial Bus (USB) devices to the computer. Your computer can support certain USB devices without any special drivers. These include hubs and keyboards. To connect USB devices for which the device manufacturer provided no special drivers, you will need an operating system that has USB support, such as Windows 95 or Windows 98 preinstalled by Compaq.
chapter 9 U SING PC C ARDS PC Card Types This computer can support two Type II PC Cards or one Type III PC Card. It supports both 16-bit and 32-bit CardBus PC Cards. Several kinds of PC Cards are supported, such as network cards, hard drive cards, memory cards, and fax/modem cards. For a current list of third-party PC Cards qualified on this computer, call your Compaq authorized dealer, reseller, or service provider. Inserting a PC Card 1. If you are running Windows NT 4.0 but not CardWare 5.
2. With the label side up, insert the 68-pin connector side of the PC Card into the PC Card slot, pushing gently until firmly seated. CAUTION: To prevent damage to the connectors, use minimal pressure when inserting a PC Card into a PC Card slot. If you are running Windows 95 or Windows 98 and your computer is on, the computer automatically configures a plug and play card and most other PC Cards.
Removing a PC Card 1. If you are running Windows 95 or Windows 98, you must stop the PC Card before removing it (see “Stopping a PC Card” later in this chapter). You do not need to turn the computer off or initiate Suspend. If you are running Windows NT 4.0, you must close Windows NT 4.0 and turn off the computer. CAUTION: Failure to stop a PC Card before removing it may cause loss of data. 1 2. To release the PC Card eject button, depress the button once.
PC Card Device Drivers Device drivers are programs or data files containing information needed to run a specific PC Card. Most of the device drivers you need are preinstalled on the computer. NOTE: In order to save available memory, some device drivers are not enabled after being installed. Some types of PC Cards, such as network cards, Global Positioning System (GPS) cards, SCSI cards, audio cards, and multifunction cards, require an additional PC Card–specific software device driver to function properly.
If you are running Windows 95, remove PC Cards when they are not in use to conserve power, or turn off power to the PC Card slots through Power Properties (click StartÅSettingsÅControl PanelÅdouble-click PowerÅPower Properties). If you are running Windows 98 or Windows NT 4.0, remove PC Cards when they are not in use to conserve power. If you are operating the computer on a battery pack, disable power to the PC Card slots to extend the battery life.
chapter 10 U SING A UDIO F EATURES Identifying the Audio Components The computer provides the following internal and external audio capabilities: Audio Components Component 1 Stereo speakers 2 Speaker ports Function Built-in speakers that provide highquality stereo and multimedia sound. They also support external audio input devices such as a CD player, tape deck, or stereo tuner connected to the computer. Integrated tuned loudspeaker ports provide extended low frequency output.
Audio Components Continued Component 3 Volume button (down) 4 Volume button (up) 5 Microphone jack 6 7 Stereo speaker/ headphone jack Internal microphone Function Decreases volume to the built-in speakers, to external speakers, or to headphones plugged into the stereo speaker/headphone jack on the computer. Increases volume to the built-in speakers, to external speakers, or to headphones plugged into the stereo speaker/headphone jack on the computer. Connects an external mono microphone.
Using Internal and External Speakers/Headphones External speakers: ■ Provide more separation for the left and right audio channels. ■ Produce more volume with amplified speakers. ■ Produce higher quality sound. CAUTION: Use only a 3.5-mm stereo plug in the stereo speaker/headphone jack. A mono plug can result in damage to the computer. The internal stereo speakers are disabled when external speakers or headphones are connected to the speaker/headphone line-out jack.
The volume control on the computer overrides all other volume controls in the software. That is, the volume from the integrated stereo speakers, external speakers, or headphones will never be louder than the sound level selected using the computer volume control. Speaker Ports The integrated bass reflex speaker enclosures provide extended low frequency output and improve the audio quality by reducing speaker distortion. The bass reflex port openings are located on the front of the computer.
chapter 11 U PGRADING THE C OMPUTER Upgrading System Memory You can expand memory by installing memory expansion boards. Installation is performed easily by lifting the computer keyboard and inserting the memory expansion board. To order a memory expansion board, contact your Compaq authorized reseller. Refer to the instruction card that comes with the option kit for installation procedures.
Obtaining an Optional Memory Expansion Board For a list of the memory expansion boards available for the computer, refer to Compaq Worldwide Telephone Numbers for the nearest Compaq authorized dealer, reseller, or service provider. IMPORTANT: The computer only supports SDRAM (synchronous DRAM) memory expansion boards. If you install a different type of memory expansion board, you will receive the following message when you restart the computer: This unit only supports SDRAM.
5. Insert the memory expansion board into the empty memory expansion slot at a 45-degree angle. Then slide it gently into place until it is seated while tilted. NOTE: A memory expansion board is asymmetrically keyed (notched) to ensure correct positioning. 6. Push the memory expansion board down until the retention clips snap back into place.
Removing a Memory Expansion Board 1. Shut down and turn off the computer. Disconnect any external cables. 2. Remove the security screw from the bottom of the computer. 3. Release the keyboard by successively inserting a paper clip or similar instrument into the four keyboard releases . 1 ! WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching them. 4. Lift the keyboard ! 2.
1 5. Pull away the retention clips on each side of the memory expansion board to release it. The memory expansion board tilts toward you. 6. Lift the edge of the memory expansion board and slide it gently out of the memory expansion slot at a 45-degree angle. 7. Place the memory expansion board in an electrostatic-safe container. 8. Replace the keyboard. 2 9. Reconnect external cables and turn on the computer.
Upgrading the Hard Drive Depending on your computer model, the primary hard drive can be upgraded to a larger capacity. Contact your Compaq authorized dealer, reseller, or service provider for the optional hard drives available for your computer. Removing and Inserting the Primary Hard Drive 1. Remove the security screw. 2. Slide the hard drive latch forward to open the hard drive compartment. 3. Remove the hard drive cover. 4.
chapter 12 M AINTENANCE AND T RAVEL G UIDELINES Updating the System Obtaining Customized Update Information with Info Messenger You can set up a customized search of the Compaq Internet site for new information about the software, firmware, and hardware in your system by registering with Compaq Info Messenger. ■ To access Compaq Info Messenger, go to the Compaq Internet site at http://www.compaq.com, then select Info Messenger. ■ To register, follow the instructions on the Info Messenger page.
Obtaining Software Updates from the Compaq Internet Site You can obtain all Compaq system software and firmware, with download and installation instructions, from the Compaq Internet site at http://www.compaq.com. NOTE: Most software is packaged in a compressed file called a SoftPaq. A compressed file containing a system read only memory (ROM) is called a ROMPaq. Ordering Preinstalled Software It is recommended that you use a backup program to create a backup of the preinstalled software.
3. To view the version number of the installed system ROM, select FileÅSystem Information. 4. To close Computer Setup and restart the computer, select FileÅSave Changes and Exit or FileÅIgnore Changes and Exit. Obtaining a System ROM You can obtain the latest system ROM for the computer at no charge by mail or from the Internet. ■ To order a system ROM, refer to “Worldwide Telephone Numbers” in Appendix A to contact a Compaq authorized dealer, reseller, or service provider.
Reinstalling Software The Quick Restore package included with the computer contains the software preinstalled in the computer and instructions for restoring it. CAUTION: To prevent file corruption and ensure that the correct drivers install: ■ Before you begin to reinstall system software, ensure that ❏ The computer is plugged into an electrical outlet with the AC adapter. ❏ The computer is not docked in a docking base. ■ During the restoration ❏ Do not shut down or unplug the computer.
Preparing the Computer for Shipping or Travel 1. Back up your information. 2. Remove all CD-ROMs, DVD-ROMs, diskettes, or PC Cards. 3. Shut down the computer. 4. If the computer will be disconnected from external power source for more than two weeks, remove all battery packs and store them in a cool, dry place. 5. Turn off, then disconnect all external devices. 6.
■ If you are traveling internationally: ! ❏ ❏ WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not attempt to power the computer with a voltage converter kit sold for appliances. Consult with a Compaq authorized dealer, reseller, or service provider about power cord and adapter requirements for each location in which you plan to use the computer. (Voltage, frequency, and plug configurations vary.
chapter 13 S ECURITY F EATURES Types of Security Security features protect your computer and the information stored on it from unauthorized access. ■ The power-on password prevents unauthorized use of the computer when it is turned on, restarted, or resumed from Suspend or Hibernation. ■ The setup password prevents unauthorized users from changing your computer’s configuration through Computer Setup.
Using the Cable Lock To help protect your computer from theft, use the cable lock provision to secure the computer to a work area. To attach the cable lock: 1. Loop the cable around a heavy, fixed object to which you want to secure the computer. 2. Insert the lock end of the cable through the loop end of the cable. 3. Insert the lock into the security slot on the computer. 4. Lock with the key.
Using the Power-On Password The power-on password is a security feature that prevents use of the computer when it is turned on until a secret word or code is entered. This prevents unauthorized access to your information. If you establish a power-on password, you must enter it each time you turn on the computer. IMPORTANT: You cannot use the computer if you forget your power-on password. Therefore, Compaq recommends that you record your password and put it in a safe place.
If you enter the password incorrectly, an incorrect password prompt displays. Try again to enter the password. After three unsuccessful attempts, you must turn the computer off and back on again before you can continue. NOTE: The password is not case sensitive. However, you must use the same keys each time you enter the password. For example, the numbers at the top of the keyboard are not recognized as being the same as the numbers in the embedded numeric keypad.
To change your power-on password: 1. Turn on the computer. 2. When the password prompt is displayed, enter your current password, then enter the new password twice, typing the appropriate syntax for your computer keyboard between the passwords. For example, if you have a Belgian keyboard, type the following: current password=new password=new password IMPORTANT: Type carefully. For security reasons, the characters you type do not appear on the screen.
Using Quick Controls Quick Controls establish security measures on your computer when it is on but not in use. ■ QuickLock disables your keyboard and pointing device while the computer is running. It leaves your information on the screen but prevents it from being accessed until a power-on password is entered to enable the keyboard. ■ QuickBlank, used in conjunction with QuickLock, clears the screen when the keyboard and pointing device are disabled.
■ ■ Using the Fn+F6 hotkeys, which work only on the computer keyboard. Using the key combination Ctrl+Alt+L, which works on both the computer and external keyboards. To exit QuickLock and QuickBlank once they have been initiated, enter your power-on password. NOTE: QuickLock on Suspend cannot be initiated from the keyboard. Using the Setup Password Establishing the Setup Password The setup password prevents unauthorized users from changing your computer configuration through Computer Setup.
You will be prompted to enter your setup password the next time you try to change the computer configuration using Computer Setup. Entering the Setup Password After you establish the setup password, you must enter it each time you want to change the computer configuration. 1. Turn on or restart the computer. 2. When the cursor moves to the upper-right corner of the screen, press F10. 3. Enter your setup password at the password prompt. 4. Press Enter.
The new password takes effect the next time you turn on the computer. Deleting the Setup Password Once your setup password has been established, you can delete it using your computer keyboard. Each computer keyboard is designed to meet specific country requirements. The syntax for changing the password varies according to the keyboard purchased with your computer. To use the character that is appropriate for your keyboard, refer to the table under “Changing the Power-On Password.
3. Select FileÅSave changes and Exit, then press Enter. 4. When prompted to confirm your action, press F10. Your Computer will restart with the new preferences. IMPORTANT: Devices disabled in Computer Setup cannot be enabled in the operating system. If you are disabling a device as a security measure, use Computer Setup Security Menu. DriveLock Overview DriveLock security prevents unauthorized access to hard drive applications and user data.
CAUTION: Forgetting or losing both the user and master passwords will render the protected hard drive permanently unusable. Record your master password and keep it in a secure location physically separate from your computer. In the event you lose the user password, the master password can be used to unlock a protected hard drive and reset the user password. NOTE: If you forget your user or master password, contact Compaq customer support for further instructions before proceeding.
10.Type your new master password. (You may use up to 32 alphanumeric characters, and you may use the same password you are using for the power-on password.) NOTE: Type carefully because the password does not display as you type it. 11. Enter the master password again to verify it. 12. Press F10. 13. Read the warning message. If you wish to establish DriveLock, type DriveLock at the prompt, and press F10. 14. Exit Computer Setup. Select FileÅSave changes and exit and press Enter.
6. Press F10. 7. Exit Computer Setup. Select FileÅSave changes and exit. Press Enter. When prompted to confirm your choice, press F10. The changes will take effect when you exit Computer Setup. Removing DriveLock Protection CAUTION: Forgetting or losing both the user and master passwords will render the protected hard drive permanently unusable. Record your master password and keep it in a secure location physically separate from your computer.
chapter 14 I NTELLIGENT M ANAGEABILITY Intelligent Manageability Overview Intelligent Manageability consists of software tools for the computer and Compaq servers that assist in tracking, troubleshooting, protecting, and maintaining the computer. It provides the following functions: ■ Asset Management—provides detailed configuration and diagnostic information. ■ Fault Management—prevents, predicts, and alerts of impending hardware problems.
Asset Management Asset Control enables the network administrator to remotely retrieve information from any Compaq computer connected to the network. This information can be used to assist in tracking and maintaining the computer and its components. It provides the following information: ■ Inventory information—A network administrator can retrieve information about the computer via the network by using Compaq Insight Manager or any PC management tool provided by Compaq Solution Partners.
Fault Management The Fault Management utilities minimize downtime and data loss by monitoring system performance and generating the following alerts: ■ Hard drive alert—warns you up to 72 hours in advance of impending hard drive problems and can automatically start optional backup software. ■ System temperature alert—reports overheating. As the system temperatures rise, this utility first adjusts fan speed and other cooling components, then displays an alert, then shuts down the system.
Security Management The Security Management utilities customize system security. ■ Power-On and Setup Passwords—prevent unauthorized access to your information and computer configuration. ■ DriveLock—denies access to drives, or limits read-only access. ■ Device disabling—prevents unauthorized data transfer through modems, serial ports, parallel ports, and infrared ports on the computer. ■ QuickLock/QuickBlank—locks the keyboard and clears the screen.
chapter 15 C OMPUTER S ETUP AND D IAGNOSTICS U TILITIES Selecting Computer Setup or Compaq Diagnostics for Windows ■ ■ ■ ■ The computer features two system management utilities. ■ Computer Setup is a system information and configuration utility that can be used even when your operating system is not working or will not load. It includes custom settings that are not available in Windows.
Using Computer Setup All information and settings in Computer Setup are accessed from the File, Security, or Advanced menus. The items on each of these menus are described in this section. 1. Turn on or restart the computer. When the blinking cursor appears upper-right on the screen, press F10. ■ To change the language, press F2. ■ To view navigation information, press F1. ■ To return to the Computer Setup menu from anywhere in Computer Setup, press Esc. 2. Select the File, Security, or Advanced menu. 3.
Selecting from the File Menu Begin here System information To do this ■ View identification information about the computer, a docking base, and battery packs. ■ View specification information about the processor, memory and cache size, and system ROM. Save to floppy Save system configuration to a formatted 720K or larger diskette. Restore from floppy Restore system configuration from a diskette. Restore defaults Replace configuration settings in Computer Setup with factory default settings.
Selecting from the Security Menu Begin here To do this Setup password* Enter, change, or delete a setup password. Power-On password* Enter, change, or delete a power-on password. DriveLock passwords* Enable/disable DriveLock; change a DriveLock User or Master password. Password options* Enable/disable NOTE: Password options is selectable only when a power-on password is set.
Selecting from the Advanced Menu Begin here To do this Language (or press F2) Change the Computer Setup language. Boot Options Enable/disable ■ QuickBoot, which starts the computer more quickly by eliminating some startup tests. (If you suspect a memory failure and want to test memory automatically during startup, you may want to disable QuickBoot.) ■ MultiBoot, which enables you to set a startup sequence that can include any drives and PCI network adapters in the system.
Using Compaq Diagnostics for Windows ■ n ■ When you access Compaq Diagnostics for Windows, a scan of all system components appears on the screen before the Compaq Diagnostics window opens. You can display more or less information from anywhere within Compaq Diagnostics for Windows by selecting Level on the menu bar. Compaq Diagnostics for Windows are designed to test Compaq components. If non-Compaq components are tested, the results may be inconclusive. Displaying System Information 1.
■ Custom Test—Performs maximum testing on a selected device. ■ To run all tests listed beneath your selection, select the Check All button. To run only the tests you select, select the Uncheck All button, then select the check box beside each test you want to run. Select a test mode. ■ Interactive Mode—Provides maximum control over the testing process. You determine whether the test was passed or failed and may be prompted to insert or remove devices. ■ Unattended Mode—Does not display prompts.
chapter 16 T ROUBLESHOOTING Troubleshooting Checklist If you encounter a minor problem with the computer or software applications, go through the following checklist for possible solutions: ■ Is the computer connected to an external power source or does it have a fully charged battery pack installed? ■ Is the computer turned on and is the power light on? ■ Are all cables connected properly and securely? ■ Did the diskette drive contain a nonbootable diskette when you turned on the computer? ■ Have you ins
Solving Audio Problems Problem Possible Cause Solution Computer does not beep after the Power-On Self-Test (POST) System beeps have been turned down. Use the Fn+F5 hotkeys to turn up the system volume. Internal speaker produces no sound The volume controls on the left side of the computer may be set too low. Adjust the volume of the stereo speakers using the volume control buttons on the left side of the computer. The left button adjusts the volume up; the right button adjusts the volume down.
Solving Audio Problems Continued Problem Possible Cause External microphone You are using the does not work wrong type of microphone or microphone plug for the computer. No sound is coming from the game program No sound is coming from the headphones Solution Check to see if you are using a monophonic electret condenser microphone with a 3.5-mm plug. The microphone may not be connected properly. Ensure that the microphone plug is properly connected to the microphone line-in jack.
Solving Audio Problems Continued Problem Possible Cause Solution Volume is too low or Volume and/or mixing Check the volume and too loud controls are set mixer controls in Control incorrectly. PanelÅMultimedia. Adjust volume of stereo speakers using the volume controls on the left side of the computer. 16-4 Troubleshooting COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: Beth Zanca Saved by: J Abercrombie Saved date: 07/01/99 11:12 AM Part Number: 131511-001 File name: Ch16.
Solving Battery Problems Problem Possible Cause Computer is beeping The computer has entered a low battery and battery charge condition. light is blinking Solution Save your information, exit all applications, and turn off the computer. If available, immediately connect the computer to an external power source. If an external power source is not available in Windows 95 or Windows 98, initiate Hibernation by pressing Fn + the suspend button, or let the computer go into Hibernation automatically.
Solving Battery Problems Continued Problem Possible Cause Solution Battery pack will not fast charge Battery pack was exposed to temperature extremes. Allow time for the battery pack to return to room temperature. Battery pack has exceeded its useful life. Replace the battery pack. Battery pack is already Use the battery pack fully charged. without attempting to fast charge it.
Solving CD-ROM Drive and DVD-ROM Drive Problems Problem Possible Cause Solution CD-ROM drive cannot read a compact disc The CD is not properly seated in the drive. Eject the CD, reseat it, and close the tray. The CD has been loaded upside down. Eject the CD, turn it over, then reload. The CD may be dirty or scratched. Clean the CD and reload it. Load another CD. Cannot eject compact disc CD is not properly loaded in the drive.
Solving Diskette and SuperDisk LS-120 Drive Problems Problem Possible Cause Diskette drive cannot Diskette is not write to a diskette formatted. Diskette is writeprotected. Solution Format the diskette. 1. Double-click on My Computer. 2. Click on 3.5-inch diskette. 3. Click FileÅFormat. 4. Fill in the appropriate information, then click Start. If you are running Windows NT 4.0, format the diskette by entering format a: at the system prompt. Use a diskette that is not write-protected.
Solving Diskette and SuperDisk LS-120 Drive Problems Continued Problem Possible Cause Diskette drive cannot Diskette is not read a diskette formatted or is formatted incorrectly. Solution 1. Double-click on My Computer. 2. Click on 3.5-inch diskette. 3. Click FileÅFormat. 4. Fill in the appropriate information, then click Start. If you are running Windows NT 4.0, format the diskette by entering format a: at the system prompt. You are using the wrong type of diskette for the drive.
Solving Hard Drive Problems Problem Possible Cause Solution Reading the hard drive takes more time than usual after restarting the computer Computer entered Hibernation due to a low battery condition and is now exiting from it. Give the computer time to restore the previously saved data to the state it was in before Hibernation occurred. Hard drive error occurs Hard drive has bad sectors or has failed. Run ScanDisk after placing a check in the Automatically Fix Errors box.
Solving Hardware Installation Problems Problem Possible Cause Solution Hardware devices are not working properly The system did not automatically configure the new device. Check the documentation that came with the new device to determine whether any device drivers need to be installed and, if necessary, install the correct device drivers. Cable(s) of the new external device may be loose or the power cable may be unplugged. Ensure that all cables are properly and securely connected.
Solving Keyboard Problems Problem Possible Cause Solution Embedded numeric keypad on the computer keyboard is disabled Num Lock function is off. Press Fn+Num Lk to enable the embedded numeric keypad. Screen is on and keyboard is locked You initiated QuickLock. Enter your power-on password to exit QuickLock. External keyboard does not work You connected the external keyboard while the computer was still turned on. Turn off the computer, reconnect the external keyboard, then turn on the computer.
Solving Modem Problems Problem Possible Cause Solution ERROR message Typing error. If you are typing from the command line in terminal mode, verify, then retype the command. Excessive line current sensed message Modem is connected to a digital line. No dial tone, with or without NO DIAL TONE message Connect the modem to a standard analog telephone line, then reestablish the connection. Refer to Chapter 7, You are not in your “Using An Internal home country and the Modem.
Solving ModemProblems Continued Problem Possible Cause Solution No dial tone, with or without NO DIAL TONE message. The modem or modem COM port is disabled. Refer to Chapter 7. Using an Internal Modem. The modem is not responding to commands from the computer keyboard. 1. At the command line in terminal mode, type AT, then press Enter. ■ If the modem displays OK, the modem and computer are working together.
Solving ModemProblems Continued Problem Possible Cause Modem does not dial Call Waiting may be correctly interfering. Solution Disable Call Waiting before dialing. ■ For information about disabling Call Waiting, consult your operating system documentation. ■ To obtain the disable call waiting code for your dialing area, consult your local telephone service provider. Clicking sound and modem does not connect The modem is connected to a digital line.
Solving Modem Problems Continued Problem Possible Cause Solution Modem does not connect. Another device on your telephone line may be causing interference. Hang up an extension telephone and disconnect any other devices that may be using the same telephone line, then redial. The telephone line does not support 56K implementation. The 56K protocol requires that the telephone line contain no more than one analog-todigital conversion. Try connecting from an alternate site.
Solving Modem Problems Continued Problem Possible Cause Solution Fax transmissions do not work. The wrong printer driver is selected. Verify that you have selected the correct printer driver. Characters are garbled/transfer rates are slow There is noise in the telephone line. Request a telephone line filter from your local telephone service provider. Settings on the Use the same parity, sending and receiving modem speed, word modem do not match. length, and stop bits settings on both modems.
Solving Modem Problems Continued Problem Possible Cause Solution Modem loses connection Call Waiting may be interfering with the connection. Disable Call Waiting before dialing. For information about disabling Call Waiting, consult your operating system documentation. To obtain the disable call waiting code for your dialing area, consult your local telephone service provider. Another device on your telephone line may be causing interference.
Solving PC Card Problems CAUTION: Installing the wrong software can disable the system. Be sure you are installing PC Card device driver software and NOT Card and Socket Services software. If you are uncertain about this, call the PC Card vendor for specific instructions on software installation. Problem Possible Cause Solution Computer does not beep when a PC Card is inserted Card is not fully inserted into the slot or is upside down. Try reinserting the card.
Solving PC Card Problems Continued Problem Possible Cause Solution Computer beeps only once when a PC Card is inserted Card is not fully inserted into the slot or is upside down. Try reinserting the card. Be sure the card is inserted in the correct orientation. Insert the card gently to prevent damage to the pins. Card is not recognized by the system. Load the device drivers that came with the PC Card.
Solving PC Card Problems Continued Problem Possible Cause Solution Computer beeps only once when a PC Card is inserted continued PC Card drivers fail with error messages during system restart Modem/fax PC Card does not work Card design or card driver may not be compatible with the PCMCIA software. Call Compaq Customer Support for a current list of Compaq-qualified PC Cards. The PC Card is not configured correctly. Call the PC Card vendor or Compaq Customer Support for assistance.
Solving PC Card Problems Continued Problem Possible Cause Solution Storage PC Card does not work Flash memory cards require the Microsoft Flash File System to be loaded. Load the Microsoft Flash File System. The card is not formatted. Format the PC Card as you would a diskette. The card is not supported by the computer. Call Compaq Customer Support for a current list of Compaq-qualified PC Cards.
Solving Printer Problems Problem Possible Cause Solution Printer will not turn on The cables may not be connected properly or the printer is unplugged. Ensure that the cables are properly connected and that the power plug is connected to an electrical outlet. Printer will not print Printer is not turned on. Turn on the printer. Printer is not online. Set the printer to online. The printer drivers for Install the necessary the application are not printer drivers using the installed.
Solving Screen Problems Problem Possible Cause Solution Characters on The brightness and/or Press Fn+F10 to adjust computer display are contrast controls are brightness. dim not properly set. Screen is blank and the power/suspend light is on A screen blanking utility has initiated. Press any key and/or enter your power-on password to return your information to the screen. Brightness and contrast need adjusting. Press Fn+F10 to adjust brightness. Screen save has initiated.
Solving Screen Problems Continued Problem Possible Cause Solution Screen is blank and no lights are on The computer has either entered Hibernation or, if Hibernation is disabled, the battery pack has discharged without saving your information. Connect the computer to an external power source. Charge the battery pack. Replace the battery pack with a fully charged battery pack. Screen is blank and keyboard is locked QuickLock and QuickBlank were initiated.
Solving Software Application Problems Most software application or installation problems occur as a result of one or more of the following: ■ The application was not installed correctly. ■ Memory was not allocated correctly. ■ A conflict exists between applications. Solving Software Application Problems Problem Possible Cause Solution Insufficient memory to run application There is not enough memory for the application.
Solving Pointing Device Problems Problem Possible Cause Solution External pointing The external pointing device is not working device was connected to the computer while the computer was on. Press the suspend button to initiate Suspend. Press the suspend button again to exit Suspend. This allows the computer to recognize the pointing device. TouchPad is not working Incorrect or no device driver is installed. Install the correct device driver using the Add New Hardware wizard.
Solving Infrared Problems Problem Possible Cause Solution Cannot communicate with another computer The required software Install the required is not running on both software on the second computers. computer, start the second device, and start the program on both computers. One computer does not have an IrDAcompliant infrared port. Communication between infrared devices must use the same protocol.
Solving Infrared Problems Continued Problem Possible Cause Cannot transmit data Direct sunlight, fluorescent light, or flashing incandescent light is close to the infrared connections. There is interference from other wireless devices. Solution Remove the interfering light source(s). Keep remote control devices such as wireless headphones and other audio devices away from the infrared connections. A physical obstruction Do not place objects that is in the way.
Solving USB Problems Problem Possible Cause Solution External device connected to a USB connector does not work The operating system limits external devices connected by USB to two tiers which can include no more than two hubs on the first tier and no more than one keyboard and one pointing device on the first or second tier. Reduce the number of connected external USB devices to no more than two hubs on the first tier, and no more than one keyboard and one pointing device on the first or second tier.
appendix A C OMPAQ C USTOMER S UPPORT Preparing to Call Technical Support If you cannot solve a problem using the troubleshooting chapter, you may need to call technical support. To receive the fastest possible solution when you call, follow the instructions in Chapter 15 to run the Compaq diagnostics utilities.
■ Print or Save configuration and diagnostic information. To obtain, print, or save configuration and diagnostic information, refer to Chapter 15. NOTE: If you take your computer to a Compaq authorized reseller, dealer, or service provider for service, remember to provide the power-on and setup passwords, if they are set. Worldwide Telephone Numbers Locate your country and the type assistance that you need in the following table.
Worldwide Telephone Numbers Continued Location Country Code Telephone Number +32 2/713 13 00 Belgium General Information Technical Support* 0900 102 01 (6.
Worldwide Telephone Numbers Continued Country Code Telephone Number General Information +57 1 312 0201 Technical Support +57 1 523 1800 General Information +420 2 61 108 111 Technical Support +420 2 61 108 158 General Information +45 45 90 45 90 Technical Support +45 45 90 45 45 QuickLine BBS +45 45 90 45 50 Location Colombia Czech Republic Denmark Eastern Europe, The Middle East, and Africa Technical Support and General Information +353 1 402 6833 Fax +353 1 406 855 +59 3 2
Worldwide Telephone Numbers Continued Country Code Telephone Number General Information +30 1 6141371 Fax +30 1 6141370 General Information +852 28681600 Technical Support +852 90116633 FaxPaq/PaqFax +852 28671648 General Information +36 1 457 3650 Technical Support +36 1 457 3680 Location Greece Hong Kong Hungary Email Info.hu@compaq.
Worldwide Telephone Numbers Continued Country Code Telephone Number Product Information +82 2 3470 0700 Technical Support +82 2 523 3575 Location Korea Customer Support* 080 902 7777 Luxembourg General Information +352 49 13 02 (12,5FLUX/min) Technical Support* +352 089 89 232 Fax +32 49 14 40 QuickLine BBS 2 716 95 92 Malaysia General Information +60 3 754 1122 Customer Response Center +60 3 754 1155 General Information +52 5 229 7900 Technical Support +52 5 262 7180 FaxPa
Worldwide Telephone Numbers Continued Country Code Telephone Number General Information +47 23 20 60 00 Technical Support +47 22 07 20 20 Fax +47 22 07 20 21 +51 1 222 5012 General Information +48 22 630 3535 Technical Support +48 22 630 3535 General Information +351 1 412 8400 Technical Support +351 1 412 8460 Technical Support +351 1 412 8417 Fax +351 1 412 0654 General Information +7 95 967 1700 Technical Support +7 95 967 1700 General Information +65 750 3030 Cust
Worldwide Telephone Numbers Continued Country Code Telephone Number General Information +46 200 27 00 00 Technical Support* +46 8 730 01 50 (75 SK per call) Fax +46 9 730 01 62 Location Sweden Switzerland InfoLine* 0844 844 111 Technical Support (German) +41 01/838 22 22 Technical Support (French) +41 01/838 22 23 General Information +886 2 735 1000 Technical Support +886 2 376 1170 +66 2 679 6222 General Information +90 216 310 2020 Fax +90 216 391 8428 +97 14 818 100 Ta
Worldwide Telephone Numbers Continued Location Country Code Telephone Number United States Product Information* 1-800-345-1518 Technical Support* 1-800-OKCOMPAQ (1-800-652-6672) FaxPaq/PaqFax* 1-800-345-1518, Option 1 Download Facility* (modem access only) 1-281-518-1418 Order Software Backup* 1-800-952-7689 Battery Pack Recycling* 1-800-524-9859 Venezuela General Information +58 2 953 0854 Technical Support +58 2 953 9705 NOTE: * Indicates domestic numbers not available internationall
appendix B R EGULATORY N OTICES Throughout these regulatory notices, Compaq products are referred to by their regulatory agency series numbers. Regulatory Agency Series Numbers Regulatory agencies worldwide use agency series numbers for product identification. Each approved product displays the assigned agency series number.
Federal Communications Commission Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communi cations.
For questions regarding this declaration, write Compaq Computer Corporation P. O. Box 692000, Mail Stop 510101 Houston TX 77269-2000 or call 281-514-3333 To identify your product, refer to the part, series, or model number found on the product. If you have questions about your product that are not related to this declaration, please write Compaq Computer Corporation P. O.
Japanese Notice German Ergonomics Notice Compaq Series PP2060 laptop computers bearing the “GS” approval mark meet the requirements of ZH 1/618 (German Safety Regulations for Display Work Places in the Office Sector) when used in conjunction with docking bases, keyboards, and monitors that bear the “GS” approval mark. The Compaq Series PP2000 of laptop computers in a standalone mode are not intended for continuous use in an office environment.
! WARNING: This computer contains an internal lithium battery– powered real-time clock circuit. There is a risk of explosion and injury if the battery is incorrectly replaced or improperly handled. Do not attempt to recharge, disassemble, immerse in water, or dispose of it in fire. Replacement should be done by a Compaq authorized service provider using the Compaq spare part for this computer.
Laser Safety All Compaq systems equipped with laser products comply with appropriate safety standards, including IEC 825. With specific regard to the laser, the equipment complies with laser product performance standards set by government agencies for Class 1 laser products. It does not emit hazardous light; the beam is totally enclosed during all modes of customer operation and maintenance. CDRH Regulations The Center for Devices and Radiological Health (CDRH) of the U.S.
Only authorized technicians trained by Compaq should attempt to repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board. Improper repairs can create a safety hazard.
The REN is useful to determine the quantity of devices you may connect to your telephone line and still have all of those devices ring when your telephone number is called. In most areas (but not all), the sum of the RENs of all devices connected to one line should not exceed five (5.0). To be certain of the number of devices you may connect to your telephone line, as determined by the REN, you should contact your local telephone company to determine the maximum REN for your calling area.
Telephone Consumer Protection Act of 1991 The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone facsimile machine unless such message clearly contains, in a margin at the top or bottom of each transmitted page, or on the first page of the transmission, the date and time it is sent and an identification of the business, or entity, or individual sending the message and the telephone number of the sending
Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority or an electrician.
This device is equipped with pulse dialing, while the Telecom standard is DTMF tone dialing. There is no guarantee that Telecom lines will always continue to support pulse dialing. Use of pulse dialing, when this equipment is connected to the same line as other equipment, may give rise to bell tinkle or noise and may also cause a false answer condition. Should such problems occur, the user should not contact the Telecom Faults Service.
Macrovision Corporation Notice This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.
appendix C E LECTROSTATIC D ISCHARGE A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components. Before handling electrostatic-sensitive components, discharge static electricity by one of the methods described in this appendix.
■ Before touching an electronic component, discharge static electricity by one of the grounding methods described later in this appendix. If you must leave the area during installation, remember to reground yourself before resuming installation. ■ Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible. ■ If you remove a component, place it in an electrostatic-safe container. Grounding Methods There are several methods for grounding.
appendix D S PECIFICATIONS Temperature Operating Nonoperating 50 to 95°F -4 to 140°F Relative Humidity (noncondensing) Operating Nonoperating (tw = 38.7°C max) Altitude Operating Nonoperating 10 to 90% 5 to 90% 0 to 10,000 ft 0 to 30,000 ft 10 to 35°C -20 to 60°C 10 to 90% 5 to 90% 0 to 3.05 km 0 to 9.14 km NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. This computer operates well within this range of temperatures.
INDEX A AC Adapter, 1-3 Aircraft Power Adapter (optional) as power source, 5-1, 5-6 connecting, 5-6 airport security devices, 12-5 alerts system. See Intelligent Manageability, Fault Management APM battery pack (Windows 98), 5-8 applications. See software Armada Reference Guide, 1-1 Armada Reference Guide, online, 1-1 AT Commands, 7-3 audio controlling volume, 10-3 identifying components, 10-1 problems.
C cable modem, 1-3 on AC Adapter, 1-3 cable lock, 13-2 calibration of battery packs preserving accuracy of, 5-8 running a calibration, 5-11 selecting a power source, 5-1 stopping a calibration, 5-10, 5-12 when to calibrate, 5-10 Caps Lock Light Indicator, 2-8 caution battery pack calibration, 5-11 battery pack storage, 4-5 cleaning computer, 12-4 display, 12-4 software, installing system, 12-3 CD-ROM drive auto insert notification, 5-16 inserting compact disc into, 6-9 manually ejecting compact disc, 6-10 p
display switch, 2-1 docking base (optional) setting device connected to video card in, as primary, 15-5 Docking connector, 2-6 docking device, 8-6 downloadables, 12-3 DriveLock changing user password, 13-12 enabling, 13-11 overview, 13-10 removing, 13-13 user and master passwords overview, 13-10 drives replacing with weight saver, 1-3 DualBay, 4-1 inserting devices, 6-5 location, 2-2 release latch, 2-7 removing devices, 6-6 second battery pack, 6-6 Dual-MultiBay battery pack location number of, 5-10, 5-11 D
headphone jack, 2-4, 10-2 Hibernate on Suspend setting, in Windows 95, 5-13 Hibernation aborting restoration from, 5-6 defined, 5-2 enabling/disabling, in Windows 95, 5-14 identifying, 5-4, 5-5 initiated during critical low-battery condition, 5-5 initiating, 5-3, 5-4 restoring from, 5-3, 5-4, 5-6 hibernation file changing location of, in Windows 95, 5-14 saving information to, 5-2 Hibernation file size, 11-1 Hibernation timeout setting, in Windows 95, 5-12, 5-13 setting, in Windows 98, 5-12 setting, in Wind
Keyboard/Mouse connector, 2-6 keypad, embedded numeric, 3-11 keypad, external numeric, 3-11 L language, choosing in Computer Setup, 15-2 left pointing-stick button, 3-4, 3-5 left TouchPad button, 3-2, 3-3, 3-5 light battery, 5-4, 5-7 num lock, 3-11 power/suspend, 5-5 light, affecting computer sunlight, 12-4 ultraviolet, 12-4 local area network (LAN) turning connection on and off, 5-16 Lock provision, 2-4 low-battery condition, 5-4 LS-120 Drive, 6-10 M maintenance updating system ROM, 12-1, 12-2 master pas
O online resources, accessing, 1-1 operating system reinstalling, 12-4 overhead projector, 3-7, 3-8 P panel contrast adjusting, with hotkeys, 3-9 Parallel connector, 2-6 parallel port, 15-5 passwords changing power-on password, 13-4 changing setup password, 13-8 deleting power-on password, 13-5 deleting setup password, 13-9 entering power-on password, 13-3 entering setup password, 13-8 establishing power-on password, 13-3 establishing setup password, 13-7 if you forget your power-on password, 13-5 using po
Q Quick Controls initiating from keyboard, 3-8, 3-9 QuickBoot, 15-5 QuickLock/QuickBlank, 13-3, 13-5, 13-6 QuickRestore CD-ROM, 1-1 QuickRestore CD-ROMs, 12-4 R RAM.
sunlight, affecting computer, 12-4 support, Compaq, A-1 Suspend (Standby) defined, 5-2 enabling system-initiated, by turning off auto insert notification, 5-16 exiting with suspend button, 5-4 initiated during critical low-battery condition, 5-5 initiating with suspend button, 5-3 initiating, when leaving your work, 5-3 Suspend button exiting Suspend (Standby), 5-4 illustrated, 5-2 initiating Hibernation, 5-4 initiating Suspend (Standby), 5-3, 5-6 switch power, 5-3 symbols used in guide, xiii system beeps (
turning on the computer with power switch, 5-3 typographical conventions, xiii U ultraviolet light, affecting computer, 12-4 Upgrade memory Hibernation file size, 11-1 upgrading computer hard drive, 11-6 internal modem, 11-6 system memory, 11-1 USB (Universal Serial Bus), 3-7 USB Connector, 2-6 USB peripherals, 8-6 USB problems, 16-30 user password.
