System information

Server Management Console
4-19
4.5 RMC Troubleshooting Tips
Table 4-2 lists a number of possible causes and suggested solutions for symptoms
you might see.
Table 4-2 RMC Troubleshooting
Symptom Possible Cause Suggested Solution
The local terminal will
not communicate with the
system or RMC console.
System, terminal, or RMC
baud rate set incorrectly.
Set the baud rates for the
system, RMC, and
terminal to 9600 baud.
For first-time setup,
suspect the console
terminal, since the RMC
and system default is
9600.
RMC will not answer
when the modem is
called.
Modem cables may be
incorrectly installed.
Check modem phone lines
and connections.
RMC remote access is
disabled.
Enable remote access.
RMC does not have a
valid password set.
Set password and enable
remote access.
On power-up, the RMC
defers initializing the
modem for 30 seconds to
allow the modem to
complete its internal
diagnostics and
initializations.
Wait 30 seconds after
powering up the system
and RMC before
attempting to dial in.
Modem may have had
power cycled since last
being initialized or
modem is not set up
correctly.
Enter enable remote
command from RMC
console.
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