System information

1-6
AlphaServer 800 Service Guide
Table 1-3 Problems Reported by the Console
Symptom Action
Power-up tests do not complete. Interpret the error beep codes at power-up
(Section 2.1) and check the power-up screen
(Section 2.2) for a failure detected during self-
tests.
The system attempts to boot from
the floppy drive after a checksum
error is reported (error beep code
1-1-2 or 1-1-4).
Reinstall firmware by inserting a fail-safe loader
diskette. Refer to the procedure provided with
the firmware update documentation.
Console program reports error: Use the error beep codes (Section 2.1) and/or
console terminal (Section 2.2) to determine the
error.
• Error beep codes report an
error at power-up.
• Power-up screen includes
error messages.
Examine the console event log (enter the more
el command) or the power-up screen (Section
2.2) to check for errors detected during power-
up.
• Power-up screen or console
event log indicates problems
with mass storage devices.
• Storage devices are missing
from the show config
display.
Use the troubleshooting tables in Section 2.3 to
determine the problem.
Use the troubleshooting tables in Section 2.3 to
determine the problem.
• Power-up screen or console
event log indicates problems
with EISA devices.
• PCI devices are missing from
the show config display.
Use the troubleshooting tables in Section 2.6 to
determine the problem.
Use the troubleshooting tables in Section 2.6 to
determine the problem.