Service manual

Troubleshooting 3-89
Figure 3–3 is an example of what you might see when running Compaq Analyze
manually using a Web browser. There are two methods available for users to
run Compaq Analyze. The method shown here is through a Web browser
interface. Either Netscape version 3.x or higher or Internet Explorer version
4.0 or later is required. The second method is through the use of a command-
line interface. Both methods are described in the Compaq Analyze User Guide
on the WEBES V3.0 GS80/160/320 CD-ROM. For details on using either
method to run Compaq Analyze, read the User Guide.
When an error is detected, a problem report is generated that describes the
problem and corrective actions necessary to fix it. The problem report is
distributed in accordance with the customer’s notification preferences
established at the time Compaq Analyze is installed. Example 3–50 shows such
a report.
To get information on Compaq Analyze on the Web, go to
http://www.compaq.com/support/
and follow the link “Software and Drivers” and
“Service Tools.” Note that WEBES V3.0 or later are versions of Compaq
Analyze that support GS80/160/320 systems.