Specifications

5–8 AIT Drive Reference Guide
Troubleshooting the AIT Drive
3. If the tape backup procedure starts correctly but then stops with an error:
a. Use TEST to check the tape drive firmware revision level.
b. If the error occurs on the same file or directory each time, correct any errors
that you find with the file system by running a file system utility such as
scandisk.exe. If the problem continues with a particular file or directory,
remove that file or directory from the backup list.
4. If the tape backup procedure starts correctly but stops intermittently:
a. Check the DMA, IRQ, and port address settings for conflicts. If there is a
conflict, change the setting or remove the conflicting board.
b. Try using a new cassette.
5. Check the Compaq website to be sure the drive has the latest firmware upgrade. If
not, upgrade by using one of the methods listed in, “Upgrading Firmware.”
Upgrading Firmware
To upgrade firmware on Compaq Intel-based computers, use the Tape Storage
Management Console (TSMC), a firmware upgrade cassette, or Options ROMPaq.
Upgrading Firmware Using TSMC
TSMC keeps track of all available firmware versions for specific Compaq products.
TSMC has three options to retrieve firmware or application updates from the Web.
You can use the Download command available in the TSMC program, the File
Retrieval program located in the TSMC directory, or the Update tab from the
Summary screen.
File Retrieval
File Retrieval is a separate program that can be run from outside of TSMC. This
program can be run from any Microsoft Windows NT or Microsoft Windows 2000
system to retrieve firmware or application updates. File Retrieval can be found in the
parent directory of TSMC Server.
You can select which firmware to download from the Firmware Retrieval screen. You
can also choose to update the TSMC application from this utility. This file is
automatically downloaded into the Download directory under the TSMC directory.