QuickSpecs
NOTE:
Provides installation on a Customer supplied server designated as a
Deployment Server. Includes the deployment of a single server. This new server
will be deployed using either one of the pre-configured scripts or an image. In
addition, the service will provide for the capture and storage of the configuration
of the newly deployed server and orientation on product usage. To be delivered
during standard office ours, standard office days.
HP Startup HP Systems Insight Manager Service
UA041E
HP Installation and Startup for Insight Control for Linux
UF372E
Software Operating Environment Care Packs
HP 1 year 24x7 10 incidents Microsoft/Novell Software Technical Support
U9269E
HP 1 year 24x7 10 incidents SuSE IA32 Software Technical Support
U9936E
NOTE:
For more information, customer/resellers can contact:
www.hp.com/services/servers
BCS Flexible Care Packs Integrity blade server enclosure
NOTE:
HP Care Pack services for the c7000 Enclosure cover the enclosure,
power supplies and fans. HP qualified rack options are covered by these
services when installed within the same rack. HP supported c-Class enclosure
devices including pass thru, Ethernet interconnect and virtual connect modules
are also covered by the c7000 enclosure Care Pack services.
NOTE:
SAN/Fabric switches for the HP c-Class BladeSystem are not covered
under the c7000 enclosure Care Packs, SAN/Fabric switches carry separate
Care Packs. SAN/Fabric Switch Care Pack service level support should always
be uplifted to match existing storage or server service level.
Hardware Services On-site Service
Next Business Day On-site Service, 5-Day x 9-Hour Coverage, 3 Years,
Electronic
NOTE:
Uplifts the Ethernet devices to the same level of service as the c-class
enclosure.
HA101A3#6Q6
4-Hour On-site Service, 5-Day x 13-Hour Coverage, 3 Years, Electronic
HA103A3#6Q6
4-Hour On-site Service, 7-Day x 24-Hour Coverage, 3 Years, Electronic
HA104A3#6Q6
6-Hour Call to Repair, On-site Service, 7-Day x 24-Hour Coverage, 3 Years,
Electronic
HA105A3#6Q6
Support Plus
Support Plus Service, 5-Day x 13-Hour Coverage
HA109A3#6Q6
Support Plus 24
Support Plus 24 Service
HA110A3#6Q6
Proactive 24 Service - Mission Critical proactive environment 24x7 4hr onsite
HW support
HA111A3#6Q6
Critical Service - Mission Critical proactive environment 6-Hour Call-to-Repair
onsite HW support
HA112A3#6Q6
Installation & Start-up Services
HP BladeSystem c7000 Infrastructure Installation and Startup Service for Blade
Hardware and Insight Control Software, Electronic
HA114A1#57A
NOTE:
The HP Care Pack service part numbers below covers the HP Brocade
4Gb, 12 Port SAN Switch and Brocade 4/24 SAN Switch.
Hardware Services On-site Service
Next Business Day On-site Service, 5-Day x 9-Hour Coverage, 3 Years,
Electronic
HA101A3#85J
4-Hour On-site Service, 5-Day x 13-Hour Coverage, 3 Years, Electronic
HA103A3#85J
4-Hour On-site Service, 7-Day x 24-Hour Coverage, 3 Years, Electronic
HA104A3#85J
6-Hour Call to Repair, On-site Service, 7-Day x 24-Hour Coverage, 3 Years,
Electronic
HA105A3#85J
Hardware Installation, Electronic
HA113A1#5D2
NOTE:
The HP Care Pack service part numbers below covers the Brocade 4/24
SAN Switch Power Pack.
Hardware Services On-site Service
Support Plus
Onsite HW support, 8am-9pm, M-F, 4hr response and SW Tech support offsite,
onsite at HP's discretion, 8am-9pm, M-F 2hr response time excluding HP
holidays, Electronic
HA109A3#85K
Support Plus 24
Onsite HW support 24x7, 4hr response and SW Tech support offsite, onsite at
HP's discretion, 24x7 2hr response time including HP holidays, Electronic
HA110A3#85K
NOTE:
The HP Care Pack service part numbers below covers the HP Cisco
MDS 9124e 12 port and 24 port Fabric Switch.
Hardware Services On-site Service
Next Business Day On-site Service, 5-Day x 9-Hour Coverage, 3 Years,
Electronic
NOTE:
Uplifts the Ethernet devices to the same level of service as the c-class
enclosure.
HA101A3#87L
4-Hour On-site Service, 5-Day x 13-Hour Coverage, 3 Years, Electronic
HA103A3#87L
4-Hour On-site Service, 7-Day x 24-Hour Coverage, 3 Years, Electronic
HA104A3#87L
6-Hour Call to Repair, On-site Service, 7-Day x 24-Hour Coverage, 3 Years,
Electronic
HA105A3#87L
Hardware Installation, Electronic
HA113A1#5D2
NOTE:
For more information, customer/resellers can contact:
www.hp.com/services/servers
QuickSpecs
HP BladeSystem c7000 Enclosure
Related Options
DA - 12810 Worldwide QuickSpecs — Version 35 — 1.9.2012
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