b Reference Guide Compaq Color Monitors Series 5500, 7500, 7550, 9500 Document Part Number: 266189-001 January 2002
© 2002 Compaq Computer Corporation. Compaq and the Compaq logo are trademarks of Compaq Information Technologies Group, L.P. Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided “as is” without warranty of any kind and is subject to change without notice. The warranties for Compaq products are set forth in the express limited warranty statements accompanying such products.
Contents Introduction Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1 Safety and Maintenance Guidelines Safety Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1 Power Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1 Important Safety Information. . . . . . . . . . . . . . . . . . . . . . .
Contents Agency Regulatory Notices Federal Communications Commission Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Modifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Declaration of Conformity for Products Marked with FCC Logo, United States Only . . . . . . . . . . . . . . . . . . . . . . . .
1 Introduction Your microprocessor-based, digitally controlled color monitor is a high-performance and easy-to-use product. It employs the latest on-screen menu technology.
2 Safety and Maintenance Guidelines Safety Guidelines Power Requirements Refer to the “Power Cord Set Requirements” section in “Agency Regulatory Notice,” for information on the correct power cord set for this device. Important Safety Information Å WARNING: To reduce the risk of electric shock or damage to your equipment, do not disable the power cord grounding feature. This equipment is designed to be connected to a grounded (earthed) power outlet that is easily accessible to the operator.
Safety and Maintenance Guidelines Ä 2–2 ■ Be sure the total ampere rating of the products connected to the outlet does not exceed the current rating of the electrical outlet, and the total ampere rating of the products connected to the cord does not exceed the rating of the cord. Look on the power label to determine the ampere rating (AMPS or A) for each device. ■ Install your monitor near an outlet that you can easily reach.
Safety and Maintenance Guidelines Removing the Monitor Base In the event that you need to disassemble the base from the monitor, follow these instructions: 1. If you must remove the base attachment, release the catch and slide the base toward the back of your monitor. 2. Lift the base up and away from your monitor.
3 Installation Monitor Base Installation On some monitors, the base must be attached prior to monitor installation. If you need to attach the base, follow these steps: 1. Align the hooks on the base with the sockets on the bottom of the monitor and attach the base. 2. Push the base toward the front of the monitor until it stops.
Installation Monitor Installation Before installing your monitor, place it in a convenient, well-ventilated location near your computer. 1. Turn off the power to your computer and other peripheral devices. 2. Connect the video cable (blue connector) 1 from the back of the monitor to the blue 15-pin connector on the back of the computer. Tighten the cable screws to secure the cable to the connector. Ä CAUTION: To avoid damaging the video cable, ensure that the cable aligns with the 15-pin connector.
Installation Speaker Installation Selected monitors come with speakers which must be installed. If you need to install your speakers, follow these steps: 1. Place the control speaker 1 and the other speaker 2 on either side of your monitor. 2. Attach the speaker power cable 3 to the black connector on the back of the control speaker 1, then connect the AC adapter 4 into an electrical wall outlet. 3.
Installation Attaching the Speakers to the Monitor To attach the speakers to the sides of your monitor, follow these steps: 1. Rotate the thumbwheel, located on the side of the speaker, up to extend the speaker hook mechanism 2. Align the hooks with the slots in the monitor. 3. Gently insert the hooks into the slots and slide down into place. 4. Turn the power/volume button 1 on the front of the speaker clockwise to power on the speakers and adjust the speaker volume. 5.
Installation Speaker Security Lock If your monitor has speakers, the speakers can be locked to the sides of the monitor. To use the Speaker Security Lock, follow these steps: 1. Grasp the front cloth-covered grill firmly at the sides and remove from the speaker, then locate the security lock screw, which can be found in the top inner corner of the speaker. 2. Attach the speaker to the side of the monitor as described in the “Speaker Installation section.” 3.
4 Operation Information Files The CD-ROM included with this monitor contains two data files that must be installed onto your computer: an .INF file and an .ICM file. The .INF file designates software and defines monitor resources used by Microsoft Windows to ensure monitor compatibility with the graphics adapter in your computer. The .ICM file provides color matching consistency between your monitor screen and your printer.
Operation Front Panel Controls Item Icon Name Function Select Launches on-screen displays, selects functions and adjustments, and exits menus and On-Screen Display. Left Adjustment Moves backward through menu options or decreases adjustment levels. Right Adjustment Moves forward through menu options or increases adjustment levels. Power/LED Controls power to the monitor. The LED on the power button indicates the state of the monitor.
Operation 3. To move to a function, press the Right-Adjustment or Left-Adjustment button on the front panel of your monitor until the function is highlighted. 4. Press the Select button on the monitor choose the function. 5. The adjustment window displays. Press the Right-Adjustment or Left-Adjustment buttons to increase (Right) or decrease (Left) the level of adjustment. 6. Press Select to save the new adjustment. 7. To exit the On-Screen Display, select the Exit icon and press the Select button once.
Operation On-Screen Display Icons and Functions (Continued) Icon Function Description Pin Balance Right-Adjustment moves the top and bottom of the image to the right and Left-Adjustment moves the top and bottom of the image to the left. Parallelogram Right-Adjustment tilts the sides of the image to the right and Left-Adjustment tilts the sides of the image to the left.
Operation Monitor Messages No Signal Message If a No Signal message displays on your monitor, check to be sure your video cable is properly connected and ensure that your computer is powered on. Out of Frequency Range Message If an Out of Frequency Range message displays on your monitor, your video resolution and/or refresh rate are set higher than the levels your monitor supports. To change the video resolution or refresh rate on your monitor, follow these steps: 1. Restart your computer. 2.
Operation 3. Change your display settings to a supported setting (see “Technical Specifications”). 4. Restart your computer so that the new settings take effect. Using the Energy Saver Mode Your monitor is designed to meet strict Environmental Protection Agency (EPA) Energy Star requirements for reduced power consumption.
Operation ✎ Your monitor’s energy saver feature works only when your monitor is connected to a computer that also has energy saver features. The Energy Saver utility, with its energy saving features, is available with all Microsoft Windows operating systems. Some features are also available in DOS. Refer to your computer’s user guide for instructions on setting energy saver features (also referred to as power management features).
A Troubleshooting Solving Common Problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions. Problem Possible Cause Solution Screen is blank. Power cord is disconnected. Connect the power cord. Power switch is off. Turn on power. Video cable is improperly connected. Connect video cable properly. Screen blanking utility is active. Depress any key on the keyboard or move the mouse. Image appears blurred, indistinct, or too dark.
Problem Possible Cause Solution Vertical position may need adjustment. Press the SELECT button to access the On-Screen Display. Select V. Position to adjust as needed. “No Signal” is displayed on screen. Monitor video cable is disconnected. Connect the 15-pin monitor video cable to the computer. Be sure that the computer power is on. “Out of Frequency” is displayed on screen. Video resolution and/or refresh rate are set higher than what your monitor supports.
Problem Possible Cause Solution No sound from left speaker. Speaker audio cable is disconnected. Make sure the speaker connection from the left-side speaker is connected to the rear of the right-side speaker. Left speaker balance may need to be adjusted. Select the Speaker icon located on your Windows desktop and adjust the left-right balance accordingly. There is not enough air space to allow proper ventilation.
B Technical Specifications Compaq 5500/15” Series Monitor 5500 CV, MV, S Reference Guide Screen Size 15” (38 cm) visual diagonal Viewable screen size 13.8” (35 cm) Dot Pitch 0.
Technical Specifications 5500 CV, MV, S (Continued) B–2 Storage Temperature -22o F to 140o F -30o C to 60o C Humidity 20% to 80% (non-condensing) Altitude Up to 10,000 ft.
Technical Specifications Compaq 7500/17” Series Monitor 7500 CV, MV, S Reference Guide Screen Size 17” (43 cm) visual diagonal Viewable screen size 16” (40.6 cm) Dot Pitch 0.
Technical Specifications Compaq 7550/17” Flat CRT Monitor 7550 FS, V B–4 Screen Size 17” (43 cm) visual diagonal Viewable screen size 16” (40.6 cm) Anti-Glare Coating Dot Pitch 0.25 to 0.
Technical Specifications 7550 FS, V (Continued) Reference Guide TCO’99 Some models meet TCO’99 MPRII Some models meet MPRII Plug and Play Yes B–5
Technical Specifications Compaq 9500/19” Series Monitor 9500 MV, S B–6 Screen Size 19” (48 cm) visual diagonal Viewable screen size 18” (46 cm) Anti-Glare Coating Dot Pitch 0.26 mm (Diagonal) 0.
Technical Specifications 9500 MV, S (Continued) Reference Guide Humidity 20% to 80% (non-condensing) Altitude Up to 10,000 ft.
C Agency Regulatory Notices Federal Communications Commission Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Agency Regulatory Notices Compaq Computer Corporation P. O. Box 692000, Mail Stop 510101 Houston, Texas 77269-2000 Or, call - (281) 514-3333 To identify this product, refer to the Part, Series, or Model number found on the product. Canadian Notice This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Avis Canadien Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
Agency Regulatory Notices A power cord should be routed so that it is not likely to be walked on or pinched by items placed upon it or against it. Particular attention should be paid to the plug, electrical outlet, and the point where the cord exits from the product. The monitor power supply is provided with Automatic Line Switching (ALS). This feature allows the monitor to operate on input voltages between 100-120V or 220-240V.
D TCO‘99 Requirements You have just purchased a TCO'99 approved and labelled product. Your choice has provided you with a product developed for professional use. Your purchase has also contributed to reducing the burden on the environment and also to the further development of environmentally adapted electronics products.
TCO‘99 Requirements The energy requirements include a demand that the computer and/or display, after a certain period of inactivity, shall reduce its power consumption to a lower level in one or more stages. The length of time to reactivate the computer shall be reasonable for the user. Labelled products must meet strict environmental demands, for example, in respect of the reduction of electric and magnetic fields, physical and visual ergonomics and good usability.
TCO‘99 Requirements Mercury Mercury is sometimes found in batteries, relays and switches. It damages the nervous system and is toxic in high doses. The relevant TCO'99 requirement states that batteries may not contain any mercury. It also demands that mercury is not present in any of the electrical or electronics components associated with the labelled unit. There is however one exception.