Personal Computer User Manual

9
-20
Troubleshooting Guide
Printer
Symptom Problem Solution
Poor print quality.
Cartridge may be running out
of ink.
Replace cartridge by following the
preceding directions.
Cartridge nozzles may need
cleaning.
1. Click Start.
2. Click Programs.
3. Select the printer model you have
installed on your PC.
4. Select Printer Control.
5. Click the Cartridges tab.
6. Select Clean Print Nozzles. The
cleaning pattern prints.
7. Follow the test instructions on the
screen to obtain satisfactory print
quality. You may need to run the test
as many as three times.
8. If the print quality is not satisfactory,
reinstall the print cartridge and rerun
the test.
9. If the quality is still unsatisfactory,
wipe the print cartridge nozzles.
Cartridge needs to be aligned.
1. Click Start.
2. Click Programs.
3. Select the printer model you have
installed on your PC.
4. Select Printer Control.
5. Select the Cartridges tab.
6. Click the Align Cartridges button. The
cartridge alignment page prints.
Follow the instructions on the screen
to test and correct the alignment of
your print cartridge.
7. Click OK.