Personal Computer User Manual

Table of Contents
iii
Installing an Additional Hard Drive....................................................................................... 7-15
Adding a Secondary Hard Drive in an Internet PC Equipped with a Hard Drive in the
Top Drive Compartment............................................................................................... 7-15
Installing a Secondary Hard Drive in an Internet PC with an Open Top Drive
Compartment .............................................................................................................. 7-17
Replacing a Diskette or Zip
®
Drive (Zip Drive available on select models only)..................... 7-19
Adding or Replacing Memory Modules ................................................................................ 7-21
Installing Additional Memory........................................................................................ 7-21
Replacing the Real-Time Clock Battery ............................................................................... 7-24
Removing and Inserting a Battery................................................................................ 7-25
CHAPTER 8
Understanding Your Service and Support Options
Compaq Support ................................................................................................................... 8-1
Compaq Remote Support (available in select regions) ........................................................... 8-2
Using Compaq Diagnostics.................................................................................................... 8-3
Testing Equipment......................................................................................................... 8-4
System Record...................................................................................................................... 8-5
Compaq Service Connection.................................................................................................. 8-5
Overview ....................................................................................................................... 8-5
Turning Compaq Service Connection On and Off............................................................ 8-6
How it Works ................................................................................................................. 8-6
Compaq Service Connection Privacy and Data Security Statement ................................ 8-7
Internet Support .................................................................................................................... 8-7