Specifications
Table Of Contents
- Compaq ProLiant 5500 and 5500R Maintenance and Service Guide
- Notice
- Contents
- About This Guide
- Chapter 1: Illustrated Parts Catalog
- Chapter 2: Removal and Replacement Procedures
- Electrostatic Discharge Information
- Symbols in Equipment
- Preparation Procedures
- Caster Mounting Plate (Tower)
- Front Bezel Door (Tower)
- Fixed Front Bezel
- Side Access Panel
- Top Access Panel
- U-Channel Access Panel
- Fans
- Media Storage
- SCSI and CD-ROM Cable Connection Diagram
- Integrated Management Display (IMD)
- Power Switch with LED
- Processor, Processor Power Module, and Terminator Board Locations
- Processor Removal
- Processor Power Module
- Processor Terminator Modules
- Peripheral Board
- Memory
- 64-bit Dual Channel Wide Ultra2 SCSI Adapter
- Network Interface Controller (NIC)
- Hot-Plug Power Supply LED Indicators
- Hot-Plug Power Supply Cover Plate
- Power Backplane Board
- System I/O Board with Tray
- External Replacement Battery
- Chapter 3: Diagnostic Tools
- Diagnostic Tools Utility Overview
- Default Configuration
- Utilities Access
- Power-On Self-Test (POST)
- Diagnostics Software
- Steps for Diagnostics
- 100 – 199, Primary Processor Test Error Codes
- 200 – 299, Memory Test Error Codes
- 300 – 399, Keyboard Test Error Codes
- 400 – 499, Parallel Printer Test Error Codes
- 500 – 599, Video Display Unit Test Error Codes
- 600 – 699, Diskette Drive Test Error Codes
- 800 – 899, Monochrome Video Board Test Error Codes
- 1100 – 1199, Serial Test Error Codes
- 1200 – 1299, Modem Communications Test Error Codes
- 1700 – 1799, Hard Drive Test Error Codes
- 1900 – 1999, Tape Drive Test Error Codes
- 2400 – 2499, Advanced VGA Board Test Error Codes
- 6000 – 6099, Compaq Network Interface Controller Boards Test€Error Codes
- 6500 – 6599, SCSI Hard drive Test Error Codes
- 6600 – 6699, SCSI/IDE CD-ROM Drive Test Error Codes
- 6700 – 6799, SCSI Tape Drive Test Error Codes
- 7000 – 7099, Server Manager/R Board Test Error Codes
- 8600 – 8699, Pointing Device Interface Test Error Codes
- Array Diagnostic Utility (ADU)
- Integrated Management Log
- Rapid Error Recovery
- Remote Service Features
- ROMPaq Error Recovery Options
- Compaq Insight Manager
- Chapter 4: Connectors, Switches, LEDs, and Jumpers
- Chapter 5: Physical and Operating Specifications
- System Unit
- Dual Inline Memory Modules (DIMMs)
- 1.44-MB Diskette Drive
- 24X or Greater IDE CD-ROM Drive
- Integrated Dual-Channel Wide Ultra SCSI Controller
- 64-bit Dual Channel Wide Ultra2 SCSI Adapter
- Smart Array 3200 Controller
- Compaq 10/100 TX PCI Intel UTP Controller (NIC)
- Compaq 10/100 TX PCI UTP Controller (NIC)
- Non-Hot-Plug Ultra2 Hard Drives
- Non-Hot-Plug Wide-Ultra Hard Drives
- Hot Plug Ultra2 Hard Drives
- Hot-Plug Wide-Ultra Hard Drives
- Index

Diagnostic Tools 3-41
For use with Pentium II and Pentium III Xeon processor-based servers only
Table 3-21
ADU Diagnostic Messages
continued
Message Description Recommended Action
Drive (bay) X is a
replacement
drive marked OK
This drive has been replaced and
marked OK by the firmware. This
may occur if a drive has an
intermittent failure (for example, if a
drive has previously failed, then
when ADU is run, the drive starts
working again).
Replace the drive.
Drive (bay) X is
failed
The indicated physical drive has
failed.
Replace the drive.
Drive (bay) X is
undergoing drive
recovery
This drive is being rebuilt from the
corresponding mirror or parity data.
Normal operations should occur.
Drive (bay) X
needs replacing
The 210-megabyte hard drive has
firmware version 2.30 or 2.31.
Replace the drive.
Drive (bay) X
upload code not
readable
An error occurred while ADU was
trying to read the upload code
information from this drive.
If there were multiple errors, this drive may
need to be replaced.
Drive (bay) X
was
inadvertently
replaced
The physical drive was incorrectly
replaced after another drive failed.
Replace the drive that was incorrectly replaced
and replace the original drive that failed. Do not
run the System Configuration Utility and try to
reconfigure; data will be lost.
Drive Monitoring
features are
unobtainable
ADU unable to get monitor and
performance data due to fatal
command problem such as drive
time-out, or unable to get data due to
these features not supported on the
controller.
Check for other errors (time-outs, and so on). If
no other errors occur, upgrade the firmware to a
version that supports monitor and performance,
if desired.
Drive Monitoring
is NOT enabled
for SCSI Port x
Drive ID x
The monitor and performance
features have not been enabled on
this drive.
Run the System Configuration Utility to initialize
the monitor and performance features.
Drive time-out
occurred on
physical drive
bay X
ADU issued a command to a physical
drive and the command was never
acknowledged.
The drive or cable may be bad. Check the other
error messages on the Diagnostics screen to
determine resolution.
Drive X indicates
position Y
Message indicates physical drive,
which appears to be scrambled or in
a drive bay other than the one for
which it was originally configured.
Examine the graphical drive representation on
ADU to determine proper drive locations.
Remove drive X and place it in drive position Y.
Rearrange the drives according to the ADU
instructions.
Duplicate write
memory error
Data could not be written to the array
accelerator board in duplicate due to
the detection of parity errors. This is
not a data loss situation.
Replace the array accelerator board.
continued










