Specifications
Table Of Contents
- Compaq ProLiant 5500 and 5500R Maintenance and Service Guide
- Notice
- Contents
- About This Guide
- Chapter 1: Illustrated Parts Catalog
- Chapter 2: Removal and Replacement Procedures
- Electrostatic Discharge Information
- Symbols in Equipment
- Preparation Procedures
- Caster Mounting Plate (Tower)
- Front Bezel Door (Tower)
- Fixed Front Bezel
- Side Access Panel
- Top Access Panel
- U-Channel Access Panel
- Fans
- Media Storage
- SCSI and CD-ROM Cable Connection Diagram
- Integrated Management Display (IMD)
- Power Switch with LED
- Processor, Processor Power Module, and Terminator Board Locations
- Processor Removal
- Processor Power Module
- Processor Terminator Modules
- Peripheral Board
- Memory
- 64-bit Dual Channel Wide Ultra2 SCSI Adapter
- Network Interface Controller (NIC)
- Hot-Plug Power Supply LED Indicators
- Hot-Plug Power Supply Cover Plate
- Power Backplane Board
- System I/O Board with Tray
- External Replacement Battery
- Chapter 3: Diagnostic Tools
- Diagnostic Tools Utility Overview
- Default Configuration
- Utilities Access
- Power-On Self-Test (POST)
- Diagnostics Software
- Steps for Diagnostics
- 100 – 199, Primary Processor Test Error Codes
- 200 – 299, Memory Test Error Codes
- 300 – 399, Keyboard Test Error Codes
- 400 – 499, Parallel Printer Test Error Codes
- 500 – 599, Video Display Unit Test Error Codes
- 600 – 699, Diskette Drive Test Error Codes
- 800 – 899, Monochrome Video Board Test Error Codes
- 1100 – 1199, Serial Test Error Codes
- 1200 – 1299, Modem Communications Test Error Codes
- 1700 – 1799, Hard Drive Test Error Codes
- 1900 – 1999, Tape Drive Test Error Codes
- 2400 – 2499, Advanced VGA Board Test Error Codes
- 6000 – 6099, Compaq Network Interface Controller Boards Test€Error Codes
- 6500 – 6599, SCSI Hard drive Test Error Codes
- 6600 – 6699, SCSI/IDE CD-ROM Drive Test Error Codes
- 6700 – 6799, SCSI Tape Drive Test Error Codes
- 7000 – 7099, Server Manager/R Board Test Error Codes
- 8600 – 8699, Pointing Device Interface Test Error Codes
- Array Diagnostic Utility (ADU)
- Integrated Management Log
- Rapid Error Recovery
- Remote Service Features
- ROMPaq Error Recovery Options
- Compaq Insight Manager
- Chapter 4: Connectors, Switches, LEDs, and Jumpers
- Chapter 5: Physical and Operating Specifications
- System Unit
- Dual Inline Memory Modules (DIMMs)
- 1.44-MB Diskette Drive
- 24X or Greater IDE CD-ROM Drive
- Integrated Dual-Channel Wide Ultra SCSI Controller
- 64-bit Dual Channel Wide Ultra2 SCSI Adapter
- Smart Array 3200 Controller
- Compaq 10/100 TX PCI Intel UTP Controller (NIC)
- Compaq 10/100 TX PCI UTP Controller (NIC)
- Non-Hot-Plug Ultra2 Hard Drives
- Non-Hot-Plug Wide-Ultra Hard Drives
- Hot Plug Ultra2 Hard Drives
- Hot-Plug Wide-Ultra Hard Drives
- Index

Diagnostic Tools 3-39
For use with Pentium II and Pentium III Xeon processor-based servers only
Table 3-21
ADU Diagnostic Messages
continued
Message Description Recommended Action
Adapter/NVRAM
ID mismatch
EISA nonvolatile RAM has an ID for a
different controller from the one
physically present in the slot.
Run the System Configuration Utility.
Array accelerator
battery pack X
not fully charged
Battery is not fully charged. If 75% of batteries present are fully charged,
array accelerator is fully operational. If less than
75% of batteries are fully charged, allow 36
hours to recharge them.
Array accelerator
battery pack X
below reference
voltage
(recharging)
Battery pack on array accelerator is
below required voltage levels.
Allow enough time for batteries to recharge (36
hours). If batteries have not recharged after 36
hours, replace the array accelerator board.
Board in use by
expand operation
Array accelerator memory is in use
by Expand operation.
Operate system without array accelerator board
until expand operation completes.
Board not
attached
Array controller configured for use
with array accelerator board, but one
is not attached.
Attach array accelerator board to array
controller.
Configuration
signature is zero
ADU detected that nonvolatile RAM
contains a configuration signature
that is zero. Old versions of the
System Configuration Utility could
cause this.
Run the latest version of System Configuration
Utility to configure the controller and nonvolatile
RAM.
Configuration
signature
mismatch
Array accelerator board configured
for a different array controller board.
Configuration signature on array
accelerator board does not match the
one stored on the array controller
board.
To recognize the array accelerator board, run
the Array Configuration Utility.
Controller
communication
failure occurred
Controller communication failure
occurred.
ADU was unable to successfully issue
commands to the controller in this slot.
Controller
detected.
NVRAM
configuration not
present
EISA nonvolatile RAM does not
contain a configuration for this
controller.
Run the System Configuration Utility to
configure the nonvolatile RAM.
Controller
firmware needs
upgrading
Controller firmware is below the
latest recommended version.
Run Options ROMPaq to upgrade the controller
to the latest firmware revision.
Controller is
located in
special “video”
slot
Controller is installed in slot for
special video control signals. If
controller is used in this slot, LED
indicators on front panel may not
function properly.
Install the controller in a different slot and run
the System Configuration Utility to configure the
controller and nonvolatile RAM. Then run the
Array Configuration Utility to configure
controller.
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