Specifications
Table Of Contents
- Compaq ProLiant 5500 and 5500R Maintenance and Service Guide
- Notice
- Contents
- About This Guide
- Chapter 1: Illustrated Parts Catalog
- Chapter 2: Removal and Replacement Procedures
- Electrostatic Discharge Information
- Symbols in Equipment
- Preparation Procedures
- Caster Mounting Plate (Tower)
- Front Bezel Door (Tower)
- Fixed Front Bezel
- Side Access Panel
- Top Access Panel
- U-Channel Access Panel
- Fans
- Media Storage
- SCSI and CD-ROM Cable Connection Diagram
- Integrated Management Display (IMD)
- Power Switch with LED
- Processor, Processor Power Module, and Terminator Board Locations
- Processor Removal
- Processor Power Module
- Processor Terminator Modules
- Peripheral Board
- Memory
- 64-bit Dual Channel Wide Ultra2 SCSI Adapter
- Network Interface Controller (NIC)
- Hot-Plug Power Supply LED Indicators
- Hot-Plug Power Supply Cover Plate
- Power Backplane Board
- System I/O Board with Tray
- External Replacement Battery
- Chapter 3: Diagnostic Tools
- Diagnostic Tools Utility Overview
- Default Configuration
- Utilities Access
- Power-On Self-Test (POST)
- Diagnostics Software
- Steps for Diagnostics
- 100 – 199, Primary Processor Test Error Codes
- 200 – 299, Memory Test Error Codes
- 300 – 399, Keyboard Test Error Codes
- 400 – 499, Parallel Printer Test Error Codes
- 500 – 599, Video Display Unit Test Error Codes
- 600 – 699, Diskette Drive Test Error Codes
- 800 – 899, Monochrome Video Board Test Error Codes
- 1100 – 1199, Serial Test Error Codes
- 1200 – 1299, Modem Communications Test Error Codes
- 1700 – 1799, Hard Drive Test Error Codes
- 1900 – 1999, Tape Drive Test Error Codes
- 2400 – 2499, Advanced VGA Board Test Error Codes
- 6000 – 6099, Compaq Network Interface Controller Boards Test€Error Codes
- 6500 – 6599, SCSI Hard drive Test Error Codes
- 6600 – 6699, SCSI/IDE CD-ROM Drive Test Error Codes
- 6700 – 6799, SCSI Tape Drive Test Error Codes
- 7000 – 7099, Server Manager/R Board Test Error Codes
- 8600 – 8699, Pointing Device Interface Test Error Codes
- Array Diagnostic Utility (ADU)
- Integrated Management Log
- Rapid Error Recovery
- Remote Service Features
- ROMPaq Error Recovery Options
- Compaq Insight Manager
- Chapter 4: Connectors, Switches, LEDs, and Jumpers
- Chapter 5: Physical and Operating Specifications
- System Unit
- Dual Inline Memory Modules (DIMMs)
- 1.44-MB Diskette Drive
- 24X or Greater IDE CD-ROM Drive
- Integrated Dual-Channel Wide Ultra SCSI Controller
- 64-bit Dual Channel Wide Ultra2 SCSI Adapter
- Smart Array 3200 Controller
- Compaq 10/100 TX PCI Intel UTP Controller (NIC)
- Compaq 10/100 TX PCI UTP Controller (NIC)
- Non-Hot-Plug Ultra2 Hard Drives
- Non-Hot-Plug Wide-Ultra Hard Drives
- Hot Plug Ultra2 Hard Drives
- Hot-Plug Wide-Ultra Hard Drives
- Index

Diagnostic Tools 3-33
For use with Pentium II and Pentium III Xeon processor-based servers only
6500 – 6599, SCSI Hard drive Test Error Codes
The 6500 series of diagnostic error codes identifies failures with SCSI hard drives, SCSI hard
drive controller boards, SCSI hard drive cabling, and system board functions. If the system uses
a drive array controller, see the section for Array Diagnostic Utility (ADU).
Table 3-16
SCSI Hard Drive Test Error Codes
Error Code Description Recommended Action
6500-xx SCSI Disk ID drive types test failed.
6502-xx SCSI Disk Unconditional Format test
failed.
6505-xx SCSI Disk Read Test Failed.
6506-xx SCSI Disk SA/Media test failed.
6509-xx SCSI Disk Erase tape test failed.
6523-xx SCSI Disk Random Read test failed.
6528-xx Media load/unload test failed.
1. Run the System Configuration Utility and
verify the drive type.
2. Run the System Configuration Utility and
verify the drive type.
3. Replace the SCSI disk drive signal and
power cables and retest.
4. Replace the SCSI controller and retest.
5. Replace the SCSI disk drive and retest.
6. Replace the system board and retest.
6600 – 6699, SCSI/IDE CD-ROM Drive Test Error Codes
The 6600 series of diagnostic error codes identifies failures with the CD-ROM cabling,
CD-ROM drives, adapter boards, or the system board assembly.
Table 3-17
SCSI/IDE CD-ROM Drive Test Error Codes
Error Code Description Recommended Action
6600-xx CD-ROM ID failed.
6605-xx CD-ROM Read failed.
1. Replace the CD-ROM media and retest.
2. Check and/or replace the signal cable and
retest.
3. Check the switch settings on the adapter
board (if applicable).
4. Replace the SCSI controller (if applicable)
and retest.
5. Replace the CD-ROM drive and retest.
6. Replace the system board and retest.










