Specifications
Table Of Contents
- Compaq ProLiant 5500 and 5500R Maintenance and Service Guide
- Notice
- Contents
- About This Guide
- Chapter 1: Illustrated Parts Catalog
- Chapter 2: Removal and Replacement Procedures
- Electrostatic Discharge Information
- Symbols in Equipment
- Preparation Procedures
- Caster Mounting Plate (Tower)
- Front Bezel Door (Tower)
- Fixed Front Bezel
- Side Access Panel
- Top Access Panel
- U-Channel Access Panel
- Fans
- Media Storage
- SCSI and CD-ROM Cable Connection Diagram
- Integrated Management Display (IMD)
- Power Switch with LED
- Processor, Processor Power Module, and Terminator Board Locations
- Processor Removal
- Processor Power Module
- Processor Terminator Modules
- Peripheral Board
- Memory
- 64-bit Dual Channel Wide Ultra2 SCSI Adapter
- Network Interface Controller (NIC)
- Hot-Plug Power Supply LED Indicators
- Hot-Plug Power Supply Cover Plate
- Power Backplane Board
- System I/O Board with Tray
- External Replacement Battery
- Chapter 3: Diagnostic Tools
- Diagnostic Tools Utility Overview
- Default Configuration
- Utilities Access
- Power-On Self-Test (POST)
- Diagnostics Software
- Steps for Diagnostics
- 100 – 199, Primary Processor Test Error Codes
- 200 – 299, Memory Test Error Codes
- 300 – 399, Keyboard Test Error Codes
- 400 – 499, Parallel Printer Test Error Codes
- 500 – 599, Video Display Unit Test Error Codes
- 600 – 699, Diskette Drive Test Error Codes
- 800 – 899, Monochrome Video Board Test Error Codes
- 1100 – 1199, Serial Test Error Codes
- 1200 – 1299, Modem Communications Test Error Codes
- 1700 – 1799, Hard Drive Test Error Codes
- 1900 – 1999, Tape Drive Test Error Codes
- 2400 – 2499, Advanced VGA Board Test Error Codes
- 6000 – 6099, Compaq Network Interface Controller Boards Test€Error Codes
- 6500 – 6599, SCSI Hard drive Test Error Codes
- 6600 – 6699, SCSI/IDE CD-ROM Drive Test Error Codes
- 6700 – 6799, SCSI Tape Drive Test Error Codes
- 7000 – 7099, Server Manager/R Board Test Error Codes
- 8600 – 8699, Pointing Device Interface Test Error Codes
- Array Diagnostic Utility (ADU)
- Integrated Management Log
- Rapid Error Recovery
- Remote Service Features
- ROMPaq Error Recovery Options
- Compaq Insight Manager
- Chapter 4: Connectors, Switches, LEDs, and Jumpers
- Chapter 5: Physical and Operating Specifications
- System Unit
- Dual Inline Memory Modules (DIMMs)
- 1.44-MB Diskette Drive
- 24X or Greater IDE CD-ROM Drive
- Integrated Dual-Channel Wide Ultra SCSI Controller
- 64-bit Dual Channel Wide Ultra2 SCSI Adapter
- Smart Array 3200 Controller
- Compaq 10/100 TX PCI Intel UTP Controller (NIC)
- Compaq 10/100 TX PCI UTP Controller (NIC)
- Non-Hot-Plug Ultra2 Hard Drives
- Non-Hot-Plug Wide-Ultra Hard Drives
- Hot Plug Ultra2 Hard Drives
- Hot-Plug Wide-Ultra Hard Drives
- Index

3-14 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide
For use with Pentium II and Pentium III Xeon processor-based servers only
Table 3-2
POST Error Messages
continued
Error Code
Audible Beeps
L=Long S=Short
Probable Source of Problem Recommended Action
1764-Slot x Drive Array - Capacity Expansion Process is temporarily disabled
(followed by one of the following):
■ Expansion will resume when Array Accelerator has been reattached.
■ Expansion will resume when Array Accelerator has been replaced.
■ Expansion will resume when Array Accelerator RAM allocation is successful.
■ Expansion will resume when Array Accelerator battery reaches full charge.
■ Expansion will resume when automatic data recovery has been completed.
Reattach or replace Array
Accelerator, wait until the Array
Accelerator batteries have
charged, or for Automatic Data
Recovery to complete, as
indicated.
1765-Slot x Drive Array Option ROM Appears to Conflict With an ISA Card. ISA
cards with 16-bit memory cannot be configured in memory range C0000 to DFFFF
along with the SMART-2/E 8-bit Option ROM due to EISA bus limitations. Please
remove or reconfigure your ISA card.
Remove or reconfigure
conflicting ISA cards. Disable
“shared memory” on any ISA
network cards that may be
installed.
1766-Slot x Drive Array requires System ROM Upgrade. Run Systems ROMPaq
Utility.
Run the latest Systems ROMPaq
Utility to upgrade your System
ROMs.
1767-Slot x Drive Array Option ROM is Not Programmed Correctly or may Conflict
with the Memory Address Range of an ISA Card. Check the Memory Address
Configuration of installed ISA Card(s) or run Options ROMPaq Utility to attempt
SMART-2/E Option ROM Reprogramming.
Remove or reconfigure
conflicting ISA cards, especially
any cards that are not
recognized by the System
Configuration Utility. Try
reprogramming the ROM on the
SMART-2/E Controller using the
latest Options ROMPaq
(version 2.29 or higher).
1768-Slot x Drive
Array -Resuming
logical drive
expansion process.
None SMART-2 Controller error. No action required. Appears
whenever a controller reset or
power cycle occurs while array
expansion is in progress.
1769-Slot x Drive
Array - Drive(s)
disabled due to
failure during
expand. Select F1 to
continue with logical
drives disabled.
Select F2 to accept
data loss and to re-
enable logical drives.
None SMART-2 Controller error. Data has been lost while
expanding the array, therefore
the drives have been
temporarily disabled. Press F2
to accept the data loss and
re-enable the logical drives.
Restore data from backup.
1771-Primary Disk
Port Address
Assignment Conflict
None Internal and external hard drive
controllers are both assigned to
the primary address.
Run the System Configuration
Utility and correct.
1772-Secondary
Disk Port Address
Assignment Conflict
None Address Assignment Conflict.
Internal and external hard drive
controllers are both assigned to
the secondary address.
Run the System Configuration
Utility and correct.
continued










