Specifications
Table Of Contents
- Compaq ProLiant 5500 and 5500R Maintenance and Service Guide
- Notice
- Contents
- About This Guide
- Chapter 1: Illustrated Parts Catalog
- Chapter 2: Removal and Replacement Procedures
- Electrostatic Discharge Information
- Symbols in Equipment
- Preparation Procedures
- Caster Mounting Plate (Tower)
- Front Bezel Door (Tower)
- Fixed Front Bezel
- Side Access Panel
- Top Access Panel
- U-Channel Access Panel
- Fans
- Media Storage
- SCSI and CD-ROM Cable Connection Diagram
- Integrated Management Display (IMD)
- Power Switch with LED
- Processor, Processor Power Module, and Terminator Board Locations
- Processor Removal
- Processor Power Module
- Processor Terminator Modules
- Peripheral Board
- Memory
- 64-bit Dual Channel Wide Ultra2 SCSI Adapter
- Network Interface Controller (NIC)
- Hot-Plug Power Supply LED Indicators
- Hot-Plug Power Supply Cover Plate
- Power Backplane Board
- System I/O Board with Tray
- External Replacement Battery
- Chapter 3: Diagnostic Tools
- Diagnostic Tools Utility Overview
- Default Configuration
- Utilities Access
- Power-On Self-Test (POST)
- Diagnostics Software
- Steps for Diagnostics
- 100 – 199, Primary Processor Test Error Codes
- 200 – 299, Memory Test Error Codes
- 300 – 399, Keyboard Test Error Codes
- 400 – 499, Parallel Printer Test Error Codes
- 500 – 599, Video Display Unit Test Error Codes
- 600 – 699, Diskette Drive Test Error Codes
- 800 – 899, Monochrome Video Board Test Error Codes
- 1100 – 1199, Serial Test Error Codes
- 1200 – 1299, Modem Communications Test Error Codes
- 1700 – 1799, Hard Drive Test Error Codes
- 1900 – 1999, Tape Drive Test Error Codes
- 2400 – 2499, Advanced VGA Board Test Error Codes
- 6000 – 6099, Compaq Network Interface Controller Boards Test€Error Codes
- 6500 – 6599, SCSI Hard drive Test Error Codes
- 6600 – 6699, SCSI/IDE CD-ROM Drive Test Error Codes
- 6700 – 6799, SCSI Tape Drive Test Error Codes
- 7000 – 7099, Server Manager/R Board Test Error Codes
- 8600 – 8699, Pointing Device Interface Test Error Codes
- Array Diagnostic Utility (ADU)
- Integrated Management Log
- Rapid Error Recovery
- Remote Service Features
- ROMPaq Error Recovery Options
- Compaq Insight Manager
- Chapter 4: Connectors, Switches, LEDs, and Jumpers
- Chapter 5: Physical and Operating Specifications
- System Unit
- Dual Inline Memory Modules (DIMMs)
- 1.44-MB Diskette Drive
- 24X or Greater IDE CD-ROM Drive
- Integrated Dual-Channel Wide Ultra SCSI Controller
- 64-bit Dual Channel Wide Ultra2 SCSI Adapter
- Smart Array 3200 Controller
- Compaq 10/100 TX PCI Intel UTP Controller (NIC)
- Compaq 10/100 TX PCI UTP Controller (NIC)
- Non-Hot-Plug Ultra2 Hard Drives
- Non-Hot-Plug Wide-Ultra Hard Drives
- Hot Plug Ultra2 Hard Drives
- Hot-Plug Wide-Ultra Hard Drives
- Index

3-10 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide
For use with Pentium II and Pentium III Xeon processor-based servers only
Table 3-2
POST Error Messages
continued
Error Code
Audible Beeps
L=Long S=Short
Probable Source of Problem Recommended Action
216-Voltage
Regulator Module for
Processor X no
longer redundant
None Redundancy failed in PPM. To restore redundancy, replace
the PPM.
216-Processor PPM
has lost Redundancy,
Module X
None Indicated PPM (DC-DC Converter)
has lost redundancy.
Replace failed assembly as
indicated.
219-Tag Update
Rules SRAM Failure.
System Halted
None Catastrophic chipset failure. Call Compaq Service provider.
219-Snoop Rules
SRAM Failure.
System Halted.
None Catastrophic chipset failure. Call Compaq Service provider.
221-Power Fault On
Processor Bus X
None A PPM on indicated bus is in a
failed state.
Run Diagnostics. Replace failed
assembly as indicated.
301-Keyboard Error None Keyboard failure. Turn off the computer, then
reconnect the keyboard.
301-Keyboard Error
or Test Fixture
Installed
None Keyboard failure. Replace the keyboard.
ZZ-301-Keyboard
Error
None Keyboard failure. (ZZ represents
the Keyboard Scan Code.)
1. A key is stuck. Try to free
it.
2. Replace the keyboard.
303-Keyboard
Controller Error
None System board, keyboard, or
mouse controller failure.
1. Run Diagnostics.
2. Replace failed assembly
as indicated.
304-Keyboard or
System Unit Error
None Keyboard, keyboard cable, or
system board failure.
1. Make sure the keyboard is
attached.
2. Run Diagnostics to
determine which
component is in error.
3. Replace the part indicated.
40X-Parallel Port X
Address Assignment
Conflict
2S Both external and internal ports
are assigned to parallel port X.
Run the System Configuration
Utility and correct.
continued










