Specifications
Table Of Contents
- Compaq ProLiant 5500 and 5500R Maintenance and Service Guide
- Notice
- Contents
- About This Guide
- Chapter 1: Illustrated Parts Catalog
- Chapter 2: Removal and Replacement Procedures
- Electrostatic Discharge Information
- Symbols in Equipment
- Preparation Procedures
- Caster Mounting Plate (Tower)
- Front Bezel Door (Tower)
- Fixed Front Bezel
- Side Access Panel
- Top Access Panel
- U-Channel Access Panel
- Fans
- Media Storage
- SCSI and CD-ROM Cable Connection Diagram
- Integrated Management Display (IMD)
- Power Switch with LED
- Processor, Processor Power Module, and Terminator Board Locations
- Processor Removal
- Processor Power Module
- Processor Terminator Modules
- Peripheral Board
- Memory
- 64-bit Dual Channel Wide Ultra2 SCSI Adapter
- Network Interface Controller (NIC)
- Hot-Plug Power Supply LED Indicators
- Hot-Plug Power Supply Cover Plate
- Power Backplane Board
- System I/O Board with Tray
- External Replacement Battery
- Chapter 3: Diagnostic Tools
- Diagnostic Tools Utility Overview
- Default Configuration
- Utilities Access
- Power-On Self-Test (POST)
- Diagnostics Software
- Steps for Diagnostics
- 100 – 199, Primary Processor Test Error Codes
- 200 – 299, Memory Test Error Codes
- 300 – 399, Keyboard Test Error Codes
- 400 – 499, Parallel Printer Test Error Codes
- 500 – 599, Video Display Unit Test Error Codes
- 600 – 699, Diskette Drive Test Error Codes
- 800 – 899, Monochrome Video Board Test Error Codes
- 1100 – 1199, Serial Test Error Codes
- 1200 – 1299, Modem Communications Test Error Codes
- 1700 – 1799, Hard Drive Test Error Codes
- 1900 – 1999, Tape Drive Test Error Codes
- 2400 – 2499, Advanced VGA Board Test Error Codes
- 6000 – 6099, Compaq Network Interface Controller Boards Test€Error Codes
- 6500 – 6599, SCSI Hard drive Test Error Codes
- 6600 – 6699, SCSI/IDE CD-ROM Drive Test Error Codes
- 6700 – 6799, SCSI Tape Drive Test Error Codes
- 7000 – 7099, Server Manager/R Board Test Error Codes
- 8600 – 8699, Pointing Device Interface Test Error Codes
- Array Diagnostic Utility (ADU)
- Integrated Management Log
- Rapid Error Recovery
- Remote Service Features
- ROMPaq Error Recovery Options
- Compaq Insight Manager
- Chapter 4: Connectors, Switches, LEDs, and Jumpers
- Chapter 5: Physical and Operating Specifications
- System Unit
- Dual Inline Memory Modules (DIMMs)
- 1.44-MB Diskette Drive
- 24X or Greater IDE CD-ROM Drive
- Integrated Dual-Channel Wide Ultra SCSI Controller
- 64-bit Dual Channel Wide Ultra2 SCSI Adapter
- Smart Array 3200 Controller
- Compaq 10/100 TX PCI Intel UTP Controller (NIC)
- Compaq 10/100 TX PCI UTP Controller (NIC)
- Non-Hot-Plug Ultra2 Hard Drives
- Non-Hot-Plug Wide-Ultra Hard Drives
- Hot Plug Ultra2 Hard Drives
- Hot-Plug Wide-Ultra Hard Drives
- Index

3-44 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide
For use with Pentium II and Pentium III Xeon processor-based servers only
Table 3-21
ADU Diagnostic Messages
continued
Message Description Recommended Action
Loose cable
detected -
logical drives
may be marked
FAILED until
corrected
Controller unable to communicate
with one or more physical drives,
probably because of a cabling
problem. Logical drives may be in a
FAILED state until the condition is
corrected, preventing access to data
on the controller.
Check all controller and drive cable
connections.
Mirror data
miscompare
Data was found at reinitialization in
the posted write memory; however,
the mirror data compare test failed
resulting in data being marked as
invalid. Data loss is possible.
Replace the array accelerator board.
No configuration
for accelerator
board
The array accelerator board has not
been configured.
If the array accelerator board is present, run the
Array Configuration Utility (ACU) to configure the
board.
NVRAM
configuration
present,
controller not
detected
EISA nonvolatile RAM has a
configuration for an array controller
but there is no board in this slot.
Either a board has been removed
from the system or a board has been
placed in the wrong slot.
Place the array controller in the proper slot or
run the System Configuration Utility to
reconfigure nonvolatile RAM to reflect the
removal or new position.
RIS copies
between drives
do not match
Drives on controller contain copies of
RIS which do not match.
Upgrade ADU to the most recent version.
SCSI Port x Drive
ID x has
exceeded
threshold(s)
Monitor and performance threshold
for this drive has been violated.
Check for the particular threshold that has been
violated.
SCSI Port x Drive
ID x is not
stamped for
monitoring
Drive has not been stamped with
monitor and performance features.
Run the Array Configuration Utility (ACU).
Changing the configuration and saving should
cause ACU to stamp drive with monitor and
performance features. To do this without
destroying the current configuration, change
array accelerator size and save configuration.
Change array accelerator back to original size
and save again.
SCSI Port x Drive
ID x RIS copy
mismatch
Copies of RIS on drive do not match. Drive may need to be replaced. Check for other
errors.
SCSI Port x Drive
ID x failed –
REPLACE
(failure message)
ADU found drive needs to be
replaced.
Replace drive or correct condition that caused
error.
SCSI Port x Drive
ID x firmware
needs upgrading
Drive firmware is below
recommended version.
Run Options ROMPaq to upgrade drive to latest
firmware revision.
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