Specifications
Table Of Contents
- Compaq ProLiant 5500 and 5500R Maintenance and Service Guide
- Notice
- Contents
- About This Guide
- Chapter 1: Illustrated Parts Catalog
- Chapter 2: Removal and Replacement Procedures
- Electrostatic Discharge Information
- Symbols in Equipment
- Preparation Procedures
- Caster Mounting Plate (Tower)
- Front Bezel Door (Tower)
- Fixed Front Bezel
- Side Access Panel
- Top Access Panel
- U-Channel Access Panel
- Fans
- Media Storage
- SCSI and CD-ROM Cable Connection Diagram
- Integrated Management Display (IMD)
- Power Switch with LED
- Processor, Processor Power Module, and Terminator Board Locations
- Processor Removal
- Processor Power Module
- Processor Terminator Modules
- Peripheral Board
- Memory
- 64-bit Dual Channel Wide Ultra2 SCSI Adapter
- Network Interface Controller (NIC)
- Hot-Plug Power Supply LED Indicators
- Hot-Plug Power Supply Cover Plate
- Power Backplane Board
- System I/O Board with Tray
- External Replacement Battery
- Chapter 3: Diagnostic Tools
- Diagnostic Tools Utility Overview
- Default Configuration
- Utilities Access
- Power-On Self-Test (POST)
- Diagnostics Software
- Steps for Diagnostics
- 100 – 199, Primary Processor Test Error Codes
- 200 – 299, Memory Test Error Codes
- 300 – 399, Keyboard Test Error Codes
- 400 – 499, Parallel Printer Test Error Codes
- 500 – 599, Video Display Unit Test Error Codes
- 600 – 699, Diskette Drive Test Error Codes
- 800 – 899, Monochrome Video Board Test Error Codes
- 1100 – 1199, Serial Test Error Codes
- 1200 – 1299, Modem Communications Test Error Codes
- 1700 – 1799, Hard Drive Test Error Codes
- 1900 – 1999, Tape Drive Test Error Codes
- 2400 – 2499, Advanced VGA Board Test Error Codes
- 6000 – 6099, Compaq Network Interface Controller Boards Test€Error Codes
- 6500 – 6599, SCSI Hard drive Test Error Codes
- 6600 – 6699, SCSI/IDE CD-ROM Drive Test Error Codes
- 6700 – 6799, SCSI Tape Drive Test Error Codes
- 7000 – 7099, Server Manager/R Board Test Error Codes
- 8600 – 8699, Pointing Device Interface Test Error Codes
- Array Diagnostic Utility (ADU)
- Integrated Management Log
- Rapid Error Recovery
- Remote Service Features
- ROMPaq Error Recovery Options
- Compaq Insight Manager
- Chapter 4: Connectors, Switches, LEDs, and Jumpers
- Chapter 5: Physical and Operating Specifications
- System Unit
- Dual Inline Memory Modules (DIMMs)
- 1.44-MB Diskette Drive
- 24X or Greater IDE CD-ROM Drive
- Integrated Dual-Channel Wide Ultra SCSI Controller
- 64-bit Dual Channel Wide Ultra2 SCSI Adapter
- Smart Array 3200 Controller
- Compaq 10/100 TX PCI Intel UTP Controller (NIC)
- Compaq 10/100 TX PCI UTP Controller (NIC)
- Non-Hot-Plug Ultra2 Hard Drives
- Non-Hot-Plug Wide-Ultra Hard Drives
- Hot Plug Ultra2 Hard Drives
- Hot-Plug Wide-Ultra Hard Drives
- Index

Diagnostic Tools 3-43
For use with Pentium II and Pentium III Xeon processor-based servers only
Table 3-21
ADU Diagnostic Messages
continued
Message Description Recommended Action
Logical Drive X
status = FAILED
This status could be issued for
several reasons. If this logical drive is
configured for No Fault Tolerance
and one or more drives fail, this
status will occur. If mirroring is
enabled, and any two mirrored drives
fail, this status will occur. If Data
Guarding is enabled, and two or
more drives fail in this unit, this
status will occur. This status may
also occur if another configured
logical drive is in the WRONG DRIVE
REPLACED or LOOSE CABLE
DETECTED state.
Check for drive failures, wrong drive replaced,
or loose cable messages. If there was a drive
failure, replace the failed drive(s), then restore
the data for this logical drive from the tape
backup. Otherwise, follow the wrong drive
replaced or loose cable detected procedures.
Logical Drive X
status =
INTERIM
RECOVERY
A physical drive in this logical drive
has failed. The logical drive is
operating in interim recovery mode
and is vulnerable.
Replace the failed drive as soon as possible.
Logical Drive X
status = LOOSE
CABLE
DETECTED
A physical drive has a cabling
problem.
Turn the system off and attempt to reattach the
cable onto the drive. If this does not work,
replace the cable.
Logical Drive X
status = NEEDS
RECOVER
A physical drive in this logical drive
has failed and has now been
replaced. This drive needs to be
rebuilt from the mirror drive or the
parity data.
When booting up the system, select the "F1 -
rebuild drive" option to rebuild the replaced
drive.
Logical Drive X
status =
OVERHEATED
The temperature of the Intelligent
Array Expansion System drives is
beyond safe operating levels and it
has shut down to avoid damage.
Check the fans and the operating environment.
Logical Drive X
status =
OVERHEATING
The temperature of the Intelligent
Array Expansion System drives is
beyond safe operating levels.
Check the fans and the operating environment.
Logical Drive X
status =
RECOVERING
A physical drive in this logical drive
has failed and has now been
replaced. The replaced drive is
rebuilding from the mirror drive or
the parity data.
Nothing needs to be done. Normal operations
can occur.
Logical Drive X
status = WRONG
DRIVE REPLACED
A physical drive in this logical drive
has failed. The incorrect drive was
replaced.
Replace the drive that was incorrectly replaced.
Then, replace the original drive that failed with a
new drive. Do not run the System Configuration
Utility to reconfigure; data on drive will be lost.
Loose cable
detected -
logical drives
may be marked
FAILED until
corrected
ADU found loose cable. If logical
drives are marked FAILED, those
logical drives will be unusable until
problem corrected.
Power down the system. Check cable(s) for tight
connection to logical drives. Restart system. If
same message occurs again, cable(s) may be
bad.
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