Specifications
Table Of Contents
- Compaq ProLiant 5500 and 5500R Maintenance and Service Guide
- Notice
- Contents
- About This Guide
- Chapter 1: Illustrated Parts Catalog
- Chapter 2: Removal and Replacement Procedures
- Electrostatic Discharge Information
- Symbols in Equipment
- Preparation Procedures
- Caster Mounting Plate (Tower)
- Front Bezel Door (Tower)
- Fixed Front Bezel
- Side Access Panel
- Top Access Panel
- U-Channel Access Panel
- Fans
- Media Storage
- SCSI and CD-ROM Cable Connection Diagram
- Integrated Management Display (IMD)
- Power Switch with LED
- Processor, Processor Power Module, and Terminator Board Locations
- Processor Removal
- Processor Power Module
- Processor Terminator Modules
- Peripheral Board
- Memory
- 64-bit Dual Channel Wide Ultra2 SCSI Adapter
- Network Interface Controller (NIC)
- Hot-Plug Power Supply LED Indicators
- Hot-Plug Power Supply Cover Plate
- Power Backplane Board
- System I/O Board with Tray
- External Replacement Battery
- Chapter 3: Diagnostic Tools
- Diagnostic Tools Utility Overview
- Default Configuration
- Utilities Access
- Power-On Self-Test (POST)
- Diagnostics Software
- Steps for Diagnostics
- 100 – 199, Primary Processor Test Error Codes
- 200 – 299, Memory Test Error Codes
- 300 – 399, Keyboard Test Error Codes
- 400 – 499, Parallel Printer Test Error Codes
- 500 – 599, Video Display Unit Test Error Codes
- 600 – 699, Diskette Drive Test Error Codes
- 800 – 899, Monochrome Video Board Test Error Codes
- 1100 – 1199, Serial Test Error Codes
- 1200 – 1299, Modem Communications Test Error Codes
- 1700 – 1799, Hard Drive Test Error Codes
- 1900 – 1999, Tape Drive Test Error Codes
- 2400 – 2499, Advanced VGA Board Test Error Codes
- 6000 – 6099, Compaq Network Interface Controller Boards Test€Error Codes
- 6500 – 6599, SCSI Hard drive Test Error Codes
- 6600 – 6699, SCSI/IDE CD-ROM Drive Test Error Codes
- 6700 – 6799, SCSI Tape Drive Test Error Codes
- 7000 – 7099, Server Manager/R Board Test Error Codes
- 8600 – 8699, Pointing Device Interface Test Error Codes
- Array Diagnostic Utility (ADU)
- Integrated Management Log
- Rapid Error Recovery
- Remote Service Features
- ROMPaq Error Recovery Options
- Compaq Insight Manager
- Chapter 4: Connectors, Switches, LEDs, and Jumpers
- Chapter 5: Physical and Operating Specifications
- System Unit
- Dual Inline Memory Modules (DIMMs)
- 1.44-MB Diskette Drive
- 24X or Greater IDE CD-ROM Drive
- Integrated Dual-Channel Wide Ultra SCSI Controller
- 64-bit Dual Channel Wide Ultra2 SCSI Adapter
- Smart Array 3200 Controller
- Compaq 10/100 TX PCI Intel UTP Controller (NIC)
- Compaq 10/100 TX PCI UTP Controller (NIC)
- Non-Hot-Plug Ultra2 Hard Drives
- Non-Hot-Plug Wide-Ultra Hard Drives
- Hot Plug Ultra2 Hard Drives
- Hot-Plug Wide-Ultra Hard Drives
- Index

3-42 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide
For use with Pentium II and Pentium III Xeon processor-based servers only
Table 3-21
ADU Diagnostic Messages
continued
Message Description Recommended Action
Error occurred
reading RIS copy
from SCSI Port x
Drive ID x
An error occurred while ADU was
trying to read the RIS from this drive.
If there were multiple errors, this drive may
need to be replaced.
FYI: Drive (bay) X
is non-Compaq
supplied
The installed drive was not supplied
by Compaq.
If problems exist with this drive, replace it with
a Compaq drive.
Identify
controller data
did not match
with NVRAM
The identify controller data from the
array controller did not match the
information stored in nonvolatile
RAM. This could occur if new,
previously configured drives have
been placed in a system that has
also been previously configured. It
could also occur if the firmware on
the controller has been upgraded and
the System Configuration Utility was
not run.
Check the identify controller data under the
Inspect Utility. If the firmware version field is the
only thing different between the controller and
nonvolatile RAM data, this is not a problem.
Otherwise, run the System Configuration Utility.
Identify logical
drive data did
not match with
NVRAM
The identify unit data from the array
controller did not match with the
information stored in nonvolatile
RAM. This could occur if new,
previously configured drives have
been placed in a system that has
also been previously configured.
Run the System Configuration Utility to
configure the controller and nonvolatile RAM.
Insufficient
adapter
resources
The adapter does not have sufficient
resources to perform operations to
the array accelerator board. Drive
rebuild may be occurring.
Operate the system without the array
accelerator board until the drive rebuild
completes.
Less than 75%
batteries at
sufficient voltage
Operation of array accelerator board
has been disabled due to less than
75% of battery packs being at
sufficient voltage level.
Allow sufficient time for batteries to recharge
(36 hours). If batteries have not recharged after
36 hours, replace the array accelerator board.
Less than 75%
batteries at
sufficient
voltage. Battery
pack X below
reference
voltage.
Battery pack on array accelerator is
below required voltage levels.
Allow sufficient time for batteries to recharge
(36 hours). If batteries have not recharged after
36 hours, replace the array accelerator board.
Logical drive X
failed due to
cache error
This logical drive failed due to a
catastrophic cache error.
Replace the array accelerator board and
reconfigure using the Array Configuration Utility.
continued










