Specifications

Appendix C POST Error Messages .............................................................................................................. 102
POST Numeric Codes and Text Messages ..................................................................................... 103
Interpreting POST Diagnostic Front Panel LEDs and Audible Codes .............................................. 108
Appendix D Troubleshooting Without Diagnostics .................................................................................... 112
Safety and Comfort .......................................................................................................................... 112
Before You Call for Technical Support ............................................................................................. 112
Helpful Hints ..................................................................................................................................... 113
Solving General Problems ................................................................................................................ 115
Solving Power Problems .................................................................................................................. 119
Solving Diskette Problems ............................................................................................................... 121
Solving Hard Drive Problems ........................................................................................................... 124
Solving Media Card Reader Problems ............................................................................................. 127
Solving Display Problems ................................................................................................................. 129
Solving Audio Problems ................................................................................................................... 134
Solving Printer Problems .................................................................................................................. 136
Solving Keyboard and Mouse Problems .......................................................................................... 138
Solving Hardware Installation Problems ........................................................................................... 140
Solving Network Problems ............................................................................................................... 142
Solving Memory Problems ............................................................................................................... 145
Solving Processor Problems ............................................................................................................ 147
Solving CD-ROM and DVD Problems .............................................................................................. 148
Solving USB Flash Drive Problems .................................................................................................. 150
Solving Front Panel Component Problems ...................................................................................... 151
Solving Internet Access Problems .................................................................................................... 152
Solving Software Problems .............................................................................................................. 155
Contacting Customer Support .......................................................................................................... 156
Appendix E Password Security and Resetting CMOS ............................................................................... 157
Resetting the Password Jumper ...................................................................................................... 158
Clearing and Resetting the CMOS ................................................................................................... 159
Appendix F Drive Protection System (DPS) ................................................................................................ 161
Accessing DPS Through Computer Setup ....................................................................................... 162
Appendix G Computer Diagnostic Features ............................................................................................... 163
Hewlett-Packard Vision Diagnostics ................................................................................................. 163
Accessing HP Vision Diagnostics .................................................................................... 163
Survey Tab ...................................................................................................................... 164
Test Tab ........................................................................................................................... 165
Status Tab ....................................................................................................................... 166
History Tab ...................................................................................................................... 166
Errors Tab ........................................................................................................................ 166
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