b Startup Guide Compaq Notebook Series Document Part Number: 319921-001 April 2003 This guide explains how to set up your notebook and begin using it. It also provides battery pack, power management, and troubleshooting information.
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Contents Software Product License Agreement 1 Getting Started with Your Notebook Important Safety Information ........................................................ 1–1 Identifying Parts of the Notebook ................................................. 1–2 Front Panel and Right Panel Components ............................. 1–3 Left Panel and Back Panel Components ................................ 1–5 Bottom Panel Components .................................................... 1–7 Status Lights ..........
Contents Using CDs or DVDs...................................................................... To Play DVD Movies ............................................................. To Connect a TV to Your Notebook....................................... To Connect an Infrared Device (Select Models Only) .......................................................................... 2–6 2–6 2–7 2–7 3 Battery Packs and Power Management Using Battery Power.............................................................
1 Getting Started with Your Notebook Important Safety Information This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. For more information, refer to the Regulatory and Safety Notices on the Documentation Library CD provided with your product. WARNING: To reduce the risk of electric shock or damage to your equipment: Plug the power cord into an electrical outlet that is easily accessible at all times.
Getting Started with Your Notebook CAUTION: To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord to connect a modem to the telephone wall jack. In Australia, the notebook must be connected to the Telecommunication Network through a line cord that meets the requirements of ACA Technical Standard TS008. When using your notebook with a telephone connection, always follow basic safety precautions to reduce the risk of fire, electrical shock, and injury to persons.
Getting Started with Your Notebook Front Panel and Right Panel Components The following table describes the standard external components identified in the previous illustration.
Getting Started with Your Notebook The following table describes the standard external components identified in the previous illustration.
Getting Started with Your Notebook Left Panel and Back Panel Components The following table is describing the standard external components identified in the previous illustration.
Getting Started with Your Notebook The following table describes the standard external components identified on the previous illustration.
Getting Started with Your Notebook Bottom Panel Components The following table describes the standard external components identified in the previous illustration.
Getting Started with Your Notebook The following table describes the standard external components identified in the previous illustration.
Getting Started with Your Notebook Status Lights The notebook includes a number of status lights that report power and battery status, drive activity, and keyboard functions such as Caps Lock and Num Lock. The following table describes the main status lights as identified in the previous illustration.
Getting Started with Your Notebook The keyboard status lights, located above the keyboard, indicate the states of the keyboard locks. The following table describes the keyboard status lights as identified in the previous illustration. 1 Caps Lock On: Caps Lock is active. 2 Num Lock On: Num Lock is active. (The Keypad Lock must also be on to use the embedded keypad.) 3 Keypad Lock On: The embedded keypad is active (Fn+F8). Num Lock must also be on for the numeric keys.
Getting Started with Your Notebook Setting Up Your Notebook WARNING: To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup, posture, and health and work habits for computer users, and provides important electrical and mechanical safety information. This guide is located on the Web site at http://www.compaq.com/ergo and on the hard drive or on the Documentation Library CD that is included with the product.
Getting Started with Your Notebook Step 2: Connect AC Power CAUTION: Use only the AC adapter included with your notebook (or other approved adapter that meets the power requirements of the notebook). Using the wrong AC adapter could damage the notebook or adapter, cause data loss, and may void your warranty. 1. Plug the AC adapter into the notebook. 2. Connect the power cord to the AC adapter. 3. Plug the power cord into a wall outlet. The notebook battery starts charging.
Getting Started with Your Notebook Step 3: Connect a Phone Line 1. Make sure the telephone line is an analog line, sometimes called a data line. (Do not use a digital line.) 2. Connect the telephone cord (RJ-11) into a telephone jack. 3. Plug the other end of the telephone cord into the RJ-11 modem jack on the notebook. For details about using the modem, including AT commands, see the Reference Guide on the Documentation Library CD included with your notebook.
Getting Started with Your Notebook Step 4: Turn On the Notebook Press the power button above the left side of the keyboard. The notebook boots up, and Windows starts automatically. NOTE: If your notebook does not turn on when operating on battery power, the battery pack may be out of power. Plug in the AC adapter, then press the power button again. Leave the AC adapter plugged in for several hours to fully charge the battery pack. Charge times will vary.
Getting Started with Your Notebook Step 5: Set Up Windows Your notebook has the Microsoft Windows operating system preinstalled on its hard drive. The first time you turn on your notebook, the Windows Setup program runs automatically and includes opportunities to customize your setup. 1. Follow the Setup program instructions on the screen. If the program prompts you to enter the Product ID code, locate the code on the bottom of the notebook. 2. Check the modem country or region settings.
2 Basic Operation Operating Your Notebook You can start and stop your notebook by using the power button. At other times, power considerations, types of active connections, and startup time may cause you to use alternative methods to start or stop your notebook. This chapter describes several methods.
Basic Operation Default Power Settings The following table is describing the default power setting. Power mode To enter this mode Function ON—Power status light will turn on. Briefly press the power button. Powers on the notebook. OFF—Power status light will turn off. Select Start > Turn Off Computer > Turn Off. If the system has stopped responding and Windows shutdown procedures cannot be used, press and hold the power button for 4 seconds to turn off the notebook. Powers off the notebook.
Basic Operation To Reset the Notebook Occasionally, you may find that Windows or the notebook has stopped responding and will not let you turn off the notebook. If this happens, try the following procedures in this order: If possible, shut down Windows. Press ctrl+alt+del, then select Shut Down > Restart. -orPress the power button for at least 4 seconds until the display shuts down. Unsaved data will be lost. Press the power button again to restart.
Basic Operation To Use the TouchPad The TouchPad includes an on-off button so you can turn off the TouchPad to avoid moving the pointer accidentally when you are typing. The indicator light turns off when you turn off the TouchPad. The following table describes the external components of the TouchPad identified in the previous illustration. 1 Click buttons. The Click buttons work like the left and right buttons on a standard mouse 2 TouchPad (touch-sensitive pointing device).
Basic Operation To Use the Function Hot Keys The combination of the Fn key plus another key creates a hot key—a shortcut key sequence—for various system controls. To use a hot key, press and hold Fn, press the appropriate second key, then release both keys. The following table describes the different combination of the function keys. This hot key Does this Fn+F1 Decreases the display brightness. Fn+F2 Increases the display brightness. Fn+F8 Toggles the built-in keypad on and off.
Basic Operation Using CDs or DVDs To Play DVD Movies If your notebook is equipped with a DVD or other DVD readable drive, it also includes DVD player software that lets you play DVD movies. NOTE: DVDs can have regional codes embedded in the disc data. These codes prevent DVD movies from being played outside the region of the world in which they are sold. If you get a region code error, you are trying to play a DVD intended for a different region.
Basic Operation To Connect a TV to Your Notebook You can use a TV as an external monitor for your notebook. To connect a TV to your notebook: 1. Plug a standard 4-pin S-Video cable to the S-Video out jack on your notebook (yellow connector on the back panel). Plug the other end of the cable to the S-Video in jack on your television. Restart your notebook. NOTE: Although your notebook has a 7-pin S-Video out jack, the notebook accepts either a 7-pin or 4-pin cable connection. 2.
Basic Operation Using the Infrared Port Make sure the infrared port of your notebook and the infrared port of the device with which you want to communicate lie in a straight line facing each other. The 2 ports should be no more than 3 feet (1 meter) apart with no obstructions in between. Noise from nearby equipment can cause transmission errors. 1. Select Start > Control Panel > Performance and Maintenance > System. 2.
3 Battery Packs and Power Management Using Battery Power For information about how your notebook regulates power consumption and how you can manually reduce power consumption and extend the life of the notebook battery, see the “Battery Packs and Power Management” chapter in the Reference Guide on the Documentation Library CD included with your notebook. To Check Battery Status From the battery status light Check the battery status light on the notebook.
Battery Packs and Power Management From the Windows Control Panel Select Start > Control Panel > Performance and Maintenance > Power Options, then select the Power Meter tab to see the battery status. The Alarms and Advanced tabs provide additional options. On the battery pack 1. Remove the battery pack from the notebook. See the “Getting Started with Your Notebook” chapter in this guide. 2. Press the contact pad on the side of the battery pack.
Battery Packs and Power Management To Recharge the Battery Pack CAUTION: The AC adapter is normally warm when plugged into an AC outlet. The notebook is normally warm while recharging. Do not recharge the notebook in a briefcase or other confined space, or the battery pack could overheat. Plug the AC adapter into the notebook. To get the longest operating time, wait until the battery charge is below 50 percent before recharging, then charge it fully (100 percent). Charging can take several hours.
4 Troubleshooting Troubleshooting Your Notebook This chapter contains solutions to many types of problems you might have with your notebook. Try the solutions one at a time, in the order in which they are presented. Here are some other sources of information for troubleshooting: For a more complete list of troubleshooting suggestions, see the “Troubleshooting” chapter in the Reference Guide on the Documentation Library CD included with your notebook. Use the Windows troubleshooters.
Troubleshooting If the Screen Is Difficult to Read Try setting the display resolution to its default setting of 1024 × 768 or higher, depending on your model. Select Start > Control Panel > Appearance and Themes > Display. Try adjusting the size of the desktop icons and labels. If an External Display Does Not Work Check the connections. The external monitor may not be detected. In the BIOS Setup utility, try setting Video Display Device to Both in the System Devices menu.
Troubleshooting Keyboard and Pointing Device Problems NOTE: Use these suggestions for built-in or external devices. If the Pointer Is Difficult to Control Adjust the pointer controls. Select Start > Control Panel > Printers and Other Hardware > Mouse. If the TouchPad Does Not Work Press the TouchPad on-off button to turn on the light. Do not touch the TouchPad while the notebook is rebooting or resuming from Standby mode.
Troubleshooting If nothing happens, insert the tip of a paper clip into the reset button on the bottom of the notebook. Then press the power button to turn the notebook back on. To avoid lockup problems, avoid turning the notebook off or putting it into Standby while graphic-intensive applications are running. Power and Battery Pack Problems If the Notebook Turns Off Immediately After It Turns On Battery power is probably extremely low. Plug in the AC adapter or insert a charged battery pack.
Troubleshooting Move the notebook away from any nearby heat source. Unplug the AC adapter and allow the battery pack to cool down. If the battery pack gets too hot, it will not charge properly. If available, try another battery pack and AC adapter. Startup Problems If the Notebook Does Not Respond When You Turn It On Connect the AC adapter. Reset the notebook by inserting the tip of a paper clip into the reset button on the bottom of the notebook. Then press the power button to turn it on.
Troubleshooting Configuring Your Notebook The BIOS Setup utility helps you configure your notebook operation. To Run the BIOS Setup Utility The BIOS (basic input and output system) Setup utility enables you to make changes to the notebook system configuration, and to tailor the operation of your notebook to your individual work needs. The settings made in BIOS Setup generally control the notebook hardware, and so greatly affect how the notebook operates. 1. Select Start > Turn Off Computer > Restart. 2.
Troubleshooting Updating Software and Drivers from the Web Software and driver updates for your notebook are available for download. For more information, visit the Compaq Help and Support Web site at http://www.compaq.com/support. Using System Recovery Features The notebook system recovery process provides several options for recovering optimal system functionality. System Restore and OS CDs (operating system CDs) enable you to recover or repair your notebook without losing personal data.
Index 1394 port location 1–5 A AC adapter connecting 1–12 jack location 1–5, 1–6 Acrobat Reader 1–15 adjusting brightness 2–5 volume 2–5 audio adjusting volume 2–5 jack location 1–4, 1–5 mute button 1–4, 1–5 volume control location 1–5 B back panel components 1–5, 1–7 battery packs checking battery status 1–9, 3–1 installing 1–11 location 1–3, 1–4 low-battery warning 3–2 recharging 3–3 release latch 1–7, 1–8 Startup Guide status lights 1–9 troubleshooting 4–4 battery power check status 3–1 low-battery w
Index keyboard status lights 1–3, 1–4 left panel 1–5 main status lights 1–3 right panel 1–3, 1–5 status lights 1–2 configuring the notebook 4–6 connecting AC power 1–12 infrared device 2–7 phone line 1–13 TV (as an external monitor) 2–7 connectors audio 1–5 RJ-11 (modem) 1–5, 1–6 RJ-45 (network) 1–5, 1–6 security 1–5, 1–6 S-Video out 1–5, 1–6 D decreasing display brightness 2–5 diskette drive location 1–5, 1–6 display adjusting brightness 2–5 troubleshooting 4–1 docking port location 1–7, 1–8 Documentatio
Index mini PCI cover 1–7, 1–8 power button 1–3, 1–4, 1–14 mode status light 1–9 settings 2–2 troubleshooting 4–4 PS/2 port location 1–3, 1–6 N R network jack, location 1–5, 1–6 RAM cover 1–7, 1–8 recharging the battery pack 3–3 reinstalling software 4–7 reset button location 1–7, 1–8 using 2–3 right panel components 1–3 RJ-11 (modem) jack connecting 1–13 location 1–5, 1–6 RJ-45 (network) jack 1–5, 1–6 L left panel components 1–5 low-battery warning 3–2 M O One-Touch buttons 1–3, 1–4 on-off button 1
Index software, updating 4–7 Standby mode 2–2 status lights battery charge 1–9 hard drive 1–9 keyboard 1–10 location 1–3, 1–4 main 1–3, 1–4, 1–9 meanings 1–9 wireless indicator 1–3, 1–4 S-Video out jack location 1–5, 1–6 using 2–7 system recovery 4–7 performance 4–3 power 4–4 startup 4–5 turning off the notebook 2–2 turning on the notebook 1–14, 2–2 U updating software 4–7 USB port location 1–4, 1–5, 1–6 using BIOS Setup Utility 4–6 V volume control 1–5 T W telephone line connection 1–13 1394 port lo