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307503-003.book Page i Friday, April 4, 2003 3:37 PM b Maintenance and Service Guide Compaq Notebook 800 Series Compaq Presario 3000 Series Mobile PC Document Part Number: 307503-003 April 2003 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying notebook features, components, and spare parts, troubleshooting notebook problems, and performing notebook disassembly procedures.
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07503-003.book Page ii Friday, April 4, 2003 3:37 PM © 2003 Hewlett-Packard Development Company. Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and/or other countries. Intel, Pentium, and SpeedStep are trademarks of Intel Corporation in the U.S. and/or other countries. HP shall not be liable for technical or editorial errors or omissions contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
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307503-003.book Page iii Friday, April 4, 2003 3:37 PM Contents 1 Product Description 1.1 1.2 1.3 1.4 1.5 1.6 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–11 Clearing a Password. . . . . . . . . . . . . . . . . . . . . . . . 1–12 Power Management . . . . . . . . . . . . . . . . . . . . . . . . 1–13 Notebook External Components . . . . . . . . . . . . . . 1–14 Design Overview . . . . . . . . . .
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307503-003.book Page iv Friday, April 4, 2003 3:37 PM Contents 4 Removal and Replacement Preliminaries 4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.2 Service Considerations. . . . . . . . . . . . . . . . . . . . . . . Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4.3 Preventing Damage to Removable Drives . . . . . . . . 4.4 Preventing Electrostatic Damage . . . . . . . . . .
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307503-003.book Page v Friday, April 4, 2003 3:37 PM Contents 6 Specifications A Connector Pin Assignments B Power Cord Set Requirements 3-Conductor Power Cord Set . . . . . . . . . . . . . . . . . . . . . . B–1 General Requirements . . . . . . . . . . . . . . . . . . . . . . . B–1 Country-Specific Requirements . . . . . . . . . . . . . . . . . . . .
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307503-003.book Page 1 Friday, April 4, 2003 3:37 PM 1 Product Description The Compaq 800 and Presario 3000 Series Mobile PCs feature Intel Pentium 4 processors, an industry-leading SiS Accelerated Graphics Port (AGP) graphics processor, a 16-inch SXGA display, and a wide range of multimedia capabilities. Figure 1-1.
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307503-003.book Page 2 Friday, April 4, 2003 3:37 PM Product Description 1.1 Models Notebook models are shown in Tables 1-1 through 1-3. Table 1-1 Compaq 800 and Presario 3000 Model Naming Conventions Key C800 P 306 S6 80 W C 10 E XXXXXX-XXX 1 2 3 4 5 6 7 8 9 10 Key Description Options 1 Brand/Series designator C800 = 800 Series P3000 = Presario 3000 Series 2 Processor type P = Intel Pentium 4 C = Intel Celeron 3 Processor speed 306 = 3.06 GHz 280 = 2.8 GHz 240 = 2.
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307503-003.book Page 3 Friday, April 4, 2003 3:37 PM Product Description Table 1-2 Compaq 800 Models The following Compaq 800 models feature: ■ ■ ■ ■ ■ ■ TouchPad pointing device 56KB/s modem and 10/100 NIC 1-year warranty on parts and labor Microsoft Windows XP Home 90W AC adapter 4.0 AH lithium ion (Li ion) battery pack The following Compaq 800 model uses configuration code LN64. C800 P 240 Asia Pacific S6 40 W C 25 E 322539-371 The following Compaq 800 models use configuration code LLNB.
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307503-003.book Page 4 Friday, April 4, 2003 3:37 PM Product Description Table 1-2 Compaq 800 Models (Continued) The following Compaq 800 model uses configuration code LLNF. C800 P 180 Korea X5 20 D C 25 E 317474-AD1 The following Compaq 800 model uses configuration code LLNC. C800 P 180 People’s Republic of China X4 20 V C 12 E 317472-AA1 The following Compaq 800 model uses configuration code LLND.
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307503-003.book Page 5 Friday, April 4, 2003 3:37 PM Product Description Table 1-2 Compaq 800 Models (Continued) The following Compaq 800 models feature: ■ ■ ■ ■ ■ ■ TouchPad pointing device 56KB/s modem and 10/100 NIC 1-year warranty on parts and labor Microsoft Windows XP Home 90W AC adapter No battery pack The following Compaq 800 models use configuration code LF56.
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307503-003.book Page 6 Friday, April 4, 2003 3:37 PM Product Description Table 1-2 Compaq 800 Models (Continued) The following Compaq 800 models use configuration code LF55. C800 P 200 Asia Pacific X3 20 D 317495-371 C 12 E Australia/New Zealand 317495-011 The following Compaq 800 model uses configuration code LLNG. C800 P 180 Hong Kong X4 30 W C 25 E 317475-AC1 The following Compaq 800 model uses configuration code LLNH.
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307503-003.book Page 7 Friday, April 4, 2003 3:37 PM Product Description Table 1-2 Compaq 800 Models (Continued) The following Compaq 800 models use configuration code LF57. C800 P 180 Asia Pacific X3 20 D 310535-371 C 12 E Australia/New Zealand 310535-011 The following Compaq 800 models use configuration code LF53. C800 P 180 Asia Pacific X3 20 D 307602-371 C 12 E Australia/New Zealand 307602-011 The following Compaq 800 models use configuration code LMS3.
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307503-003.book Page 8 Friday, April 4, 2003 3:37 PM Product Description Table 1-3 Compaq Presario 3000 Models The following Compaq Presario 3000 model features: ■ TouchPad pointing device ■ 56KB/s modem and 10/100 NIC ■ 1-year warranty on parts and labor ■ Microsoft Windows XP Home ■ 4.
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307503-003.book Page 9 Friday, April 4, 2003 3:37 PM Product Description Table 1-3 Compaq Presario 3000 Models (Continued) The following Compaq Presario 3000 model uses configuration code LLN5 and features: ■ ■ ■ ■ ■ ■ ■ TouchPad pointing device 56KB/s modem and 10/100 NIC Bluetooth wireless Local Area Network 1-year warranty on parts and labor Microsoft Windows XP Home 4.
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307503-003.book Page 10 Friday, April 4, 2003 3:37 PM Product Description Table 1-3 Compaq Presario 3000 Models (Continued) The following Compaq Presario 3000 model uses configuration code LMR3 and features: ■ ■ ■ ■ ■ ■ TouchPad pointing device 56KB/s modem and 10/100 NIC 1-year warranty on parts and labor Microsoft Windows XP Home 4.
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307503-003.book Page 11 Friday, April 4, 2003 3:37 PM Product Description 1.2 Features ■ The following processors are available, varying by notebook model: ❏ The Compaq 800 features a 2.4-, 2.0-, or 1.8-GHz Intel Pentium 4 processor with 512-KB integrated L2 cache, or a 1.8- or 1.7-GHz Intel Celeron processor with 256-KB integrated L2 cache ❏ The Compaq Presario 3000 features a 3.06-, 2.8-, 2.4-, or 2.
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307503-003.book Page 13 Friday, April 4, 2003 3:37 PM Product Description 2. Remove the real time clock (RTC) battery (refer to Section 5.16, “RTC Battery”). 3. Wait approximately five minutes. 4. Replace the RTC battery and reassemble the notebook. 5. Connect AC power to the notebook. Do not reinsert any battery packs at this time. 6. Turn on the notebook. All passwords and all CMOS settings have been cleared. 1.
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307503-003.book Page 14 Friday, April 4, 2003 3:37 PM Product Description 1.5 Notebook External Components The external components on the front and right side of the notebook are shown in Figure 1-2 and described in Table 1-4. . Figure 1-2. Front and Right Side Components Table 1-4 Front and Right Side Components Item Component Function 1 Display release latch Opens the notebook. 2 Power/Standby light On: Power is turned on. Off: Power is turned off.
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307503-003.book Page 15 Friday, April 4, 2003 3:37 PM Product Description Table 1-4 Front and Right Side Components (Continued) Item Component Function 3 Battery light On: A battery pack is charging. Blinking: A battery pack that is the only available power source has reached a low-battery condition. 4 Volume control buttons Adjust the volume of the stereo speakers. 5 Mono microphone jack Connects a mono microphone.
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307503-003.book Page 16 Friday, April 4, 2003 3:37 PM Product Description The notebook rear panel and left side components are shown in Figure 1-3 and described in Table 1-5. Figure 1-3. Rear Panel and Left Side Components Table 1-5 Rear Panel and Left Side Components Item Component Function 1 Infrared port Provides wireless communication between the notebook and other infrared-equipped devices using an infrared beam. 2 Parallel connector Connects a parallel device.
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307503-003.book Page 17 Friday, April 4, 2003 3:37 PM Product Description Table 1-5 Rear Panel and Left Side Components (Continued) Item Component Function 4 Network connection lights (2) Both lights off: The notebook is not connected to a LAN. Both lights on: The notebook is connected to a LAN with a 100 MB/s link. Green light on and yellow light off: The notebook is connected to a LAN with a 10 MB/s link. Green light flashing: Information is transmitting through the LAN.
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307503-003.book Page 18 Friday, April 4, 2003 3:37 PM Product Description The notebook keyboard components are shown in Figure 1-4 and described in Table 1-6. Figure 1-4. Keyboard Components Table 1-6 Keyboard Components Item Component Function 1 F1 through F12 Perform preset functions. function keys 2 1–18 Num lock key On: Num lock is on and the internal keypad is enabled.
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307503-003.book Page 19 Friday, April 4, 2003 3:37 PM Product Description Table 1-6 Keyboard Components (Continued) Item Component Function 3 Fn key Used with hotkeys to perform preset hotkey functions. 4 Application key Displays a menu when using a Microsoft application. The menu is the same one that is displayed by pressing the right mouse button. 5 Windows logo keys Display the Windows Start menu. 6 Internal keypad Converts keys to numeric keypad.
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307503-003.book Page 20 Friday, April 4, 2003 3:37 PM Product Description The notebook top components are shown in Figure 1-5 and described in Table 1-7. Figure 1-5. Top Components Table 1-7 Top Components Item Component Function 1 Power button Turns on the notebook. Use the operating system Shut Down command to turn off the notebook. 2 Wireless LAN activity light Off: The internal wireless LAN is off or not installed. On: The internal wireless LAN is on and connected to a network.
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307503-003.book Page 21 Friday, April 4, 2003 3:37 PM Product Description Table 1-7 Top Components (Continued) Item Component Function 3 Power light On: Power is turned on. Blinking: Notebook is in Standby. The power light also blinks if a battery pack that is the only available power source reaches a low-battery condition. 4 Drive indicator light Turns on when the hard drive, CD-, or DVD-ROM drive is accessed. 5 Num lock light On: Num lock is on and the embedded numeric keypad is enabled.
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307503-003.book Page 22 Friday, April 4, 2003 3:37 PM Product Description The external components on the bottom of the notebook are shown in Figure 1-6 and described in Table 1-8. Figure 1-6. Bottom Components Table 1-8 Bottom Components Item Component Function 1 Vent Allows airflow to cool internal components. Ä 2 1–22 CAUTION: To prevent damage, the notebook shuts down if an overheating condition occurs. Do not block the cooling vent.
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307503-003.book Page 23 Friday, April 4, 2003 3:37 PM Product Description Table 1-8 Bottom Components (Continued) Item Component Function 3 Battery pack lock latches Secure the battery pack and battery compartment space saver in the battery compartment. 4 Battery bay Accepts an 8-cell Li ion battery pack or battery compartment space saver. 5 Battery pack release switch Releases the battery pack from the battery compartment.
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7503-003.book Page 24 Friday, April 4, 2003 3:37 PM Product Description 1.6 Design Overview This section presents a design overview of key parts and features of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog,” to identify replacement parts, and Chapter 5, “Removal and Replacement Procedures,” for disassembly steps.
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307503-003.book Page 1 Friday, April 4, 2003 3:37 PM 2 Troubleshooting Å WARNING: Only authorized technicians trained by Compaq should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board. Improper repairs can create a safety hazard.
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307503-003.book Page 2 Friday, April 4, 2003 3:37 PM Troubleshooting ■ Compaq Diagnostics—A system information and diagnostic utility that is used within your Windows operating system. Use this utility whenever possible to: ❏ Display system information. ❏ Test system components. ❏ Troubleshoot a device configuration problem in Windows 2000, Windows XP Professional, or Windows XP Home.
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307503-003.book Page 3 Friday, April 4, 2003 3:37 PM Troubleshooting Selecting from the File Menu Table 2-1 File Menu Select To Do This System Information ■ View identification information about the notebook, a docking base, and any battery packs in the system. ■ View specification information about the processor, memory and cache size, and system ROM. Save to Floppy Save system configuration settings to a diskette. Restore from Floppy Restore system configuration settings from a diskette.
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307503-003.book Page 4 Friday, April 4, 2003 3:37 PM Troubleshooting Selecting from the Security Menu Table 2-2 Security Menu Select To Do This Setup Password Enter, change, or delete a setup password. (The setup password is called an administrator password in Compaq Computer Security, a program accessed from the Windows Control Panel.) Power-on Password Enter, change, or delete a power-on password. DriveLock Passwords Enable/disable DriveLock; change a DriveLock User or Master password.
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307503-003.book Page 5 Friday, April 4, 2003 3:37 PM Troubleshooting Selecting from the Advanced Menu Table 2-3 Advanced Menu Select To Do This Language (or press F2) Change the Computer Setup language. Boot Options Device Options Enable/disable: ■ QuickBoot, which starts the notebook more quickly by eliminating some startup tests. (If you suspect a memory failure and want to test memory automatically during startup, disable QuickBoot.
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307503-003.book Page 6 Friday, April 4, 2003 3:37 PM Troubleshooting Table 2-3 Advanced Menu (Continued) Select To Do This Device Options (continued) ■ Change the parallel port mode from EPP (Enhanced Parallel Port [default]) to standard, bidirectional, EPP or ECP (Enhanced Capabilities Port). ■ Set video-out mode to NTSC (default), PAL, NTSC-J, or PAL-M.* ■ Enable/disable all settings in the SpeedStep window. (When Disable is selected, the notebook runs in Battery Optimized mode.
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307503-003.book Page 7 Friday, April 4, 2003 3:37 PM Troubleshooting 2.2 Using Compaq Diagnostics When you access Compaq Diagnostics, a scan of all system components is displayed on the screen before the Compaq Diagnostics window opens. You can display more or less information from anywhere within Compaq Diagnostics by selecting Level on the menu bar. Compaq Diagnostics is designed to test Compaq components. If non-Compaq components are tested, the results may be inconclusive.
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307503-003.book Page 8 Friday, April 4, 2003 3:37 PM Troubleshooting Obtaining, Saving, or Printing Diagnostic Test Information 1. Access Compaq Diagnostics by selecting Start > Settings > Control Panel > Compaq Diagnostics. 2. Select the Test tab. 3. In the scroll box, select the category or device you want to test. 4. Select a test type: ❏ Quick Test—Runs a quick, general test on each device in a selected category. ❏ Complete Test—Performs maximum testing on each device in a selected category.
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307503-003.book Page 9 Friday, April 4, 2003 3:37 PM Troubleshooting 6. Select the Begin Testing button. 7. Select a tab to view a test report: ❏ Status tab—Summarizes the tests run, passed, and failed during the current testing session. ❏ Log tab—Lists tests run on the system, the number of times each test has run, the number of errors found on each test, and the total run time of each test. ❏ Error tab—Lists all errors found in the notebook with their error codes. 8.
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307503-003.book Page 10 Friday, April 4, 2003 3:37 PM Troubleshooting 2.3 Troubleshooting Flowcharts Table 2-4 Troubleshooting Flowcharts Overview Flowchart Description 2.1 Initial troubleshooting 2.2 No power, part 1 2.3 No power, part 2 2.4 No power, part 3 2.5 No power, part 4 2.6 No video, part 1 2.7 No video, part 2 2.8 Nonfunctioning docking station 2.9 No operating system (OS) loading 2.10 No OS loading from hard drive, part 1 2.11 No OS loading from hard drive, part 2 2.
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307503-003.book Page 11 Friday, April 4, 2003 3:37 PM Troubleshooting Flowchart 2.1—Initial Troubleshooting Begin troubleshooting. N Go to Section 2.2, No Power. Is there power? Y N Check LED board, speaker connections. Beeps, LEDs, or error messages? N Y Go to Section 2.16, Nonfunctioning Device. All drives working? N Y Go to Section 2.6, No Video. Is there video? (no boot) N Y N Y Go to Section 2.9, No OS Loading.
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307503-003.book Page 12 Friday, April 4, 2003 3:37 PM Troubleshooting Flowchart 2.2—No Power, Part 1 No Power (power LED is off). Remove from docking station (if applicable). N N Power up on battery power? Go to Section 2.3, No Power, Part 2. Power up on battery power? *Reset power. Y Y N N Power up on AC power? Power up on AC power? *Reset power. Y Go to Section 2.4, No Power, Part 3. Y Y Power up in docking station? Done N 1.
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307503-003.book Page 13 Friday, April 4, 2003 3:37 PM Troubleshooting Flowchart 2.3—No Power, Part 2 Continued from Section 2.2, No Power, Part 1. Visually check for debris in battery socket and clean if necessary. Y Power on? Done N Check battery by recharging, moving it to another notebook, or replacing it. N Replace power supply (if applicable). Power on? Y N Done Power on? Go to Section 2.4, No Power, Part 3.
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307503-003.book Page 14 Friday, April 4, 2003 3:37 PM Troubleshooting Flowchart 2.4—No Power, Part 3 Continued from Section 2.3, No Power, Part 2. Plug directly into AC outlet. Y Power LED on? Done N Reseat AC adapter in notebook and at power source. Y Done Power on? N N Power outlet active? External Try different outlet. Y Internal or external AC adapter? N Internal Go to Section 2.5, No Power, Part 4. Replace power cord. Power on? Y Y Power on? Replace external AC adapter.
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307503-003.book Page 15 Friday, April 4, 2003 3:37 PM Troubleshooting Flowchart 2.5—No Power, Part 4 Continued from Section 2.4, No Power, Part 3. Open notebook. Y Loose or damaged parts? N Reseat loose components and boards and replace damaged items. Close notebook and retest. N Power on? Y Replace the following items (if applicable). Check notebook operation after each replacement: 1. Internal DC-DC converter* 2. Internal AC adapter 3. Processor board* 4.
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307503-003.book Page 16 Friday, April 4, 2003 3:37 PM Troubleshooting Flowchart 2.6—No Video, Part 1 No Video. Docking Station Go to Section 2.7, No Video, Part 2. Standalone or Docking Station? *NOTE: To change from internal to external display, use the hotkey combination. Stand-alone Internal or external display*? Y Adjust brightness. Press lid switch to ensure operation. A Adjust brightness.
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307503-003.book Page 17 Friday, April 4, 2003 3:37 PM Troubleshooting Flowchart 2.7—No Video, Part 2 Continued from Section 2.6, No Video, Part 1. Remove notebook from docking station, if connected. Adjust display brightness. Check brightness of external monitor. N Y Go to “A” in Section 2.6, No Video, Part 1. Video OK? Y Video OK? Done N Check that notebook is properly seated in docking station, for bent pins on cable, and for monitor connection. Try another external monitor.
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307503-003.book Page 18 Friday, April 4, 2003 3:37 PM Troubleshooting Flowchart 2.8—Nonfunctioning Docking Station (if applicable) Nonfunctioning Docking Station. Reseat power cord in docking station and power outlet. Check voltage setting on docking station. Reinstall notebook into docking station. Y Reset monitor cable connector at docking station.
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307503-003.book Page 19 Friday, April 4, 2003 3:37 PM Troubleshooting Flowchart 2.9—No Operating System (OS) Loading No OS Loading.* Reseat power cord in docking station and power outlet. No OS loading from hard drive, go to Section 2.10. No OS loading from CD- or DVD-ROM drive, go to Section 2.13. No OS loading from network, go to Section 2.19. *NOTE: Before beginning troubleshooting, always check cable connections, cable ends, and drives for bent or damaged pins.
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307503-003.book Page 20 Friday, April 4, 2003 3:37 PM Troubleshooting Flowchart 2.10—No OS Loading from Hard Drive, Part 1 OS not loading from hard drive. Y Go to Section 2.11, No OS Loading from Hard Drive, Part 2. Nonsystem disk message? N Reseat external hard drive. Y OS loading? Done N N Boot from CD? Y Change boot priority through the setup utility and reboot. Check the setup utility for correct booting order.
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307503-003.book Page 21 Friday, April 4, 2003 3:37 PM Troubleshooting Flowchart 2.11—No OS Loading from Hard Drive, Part 2 Continued from Section 2.10, No OS Loading from Hard Drive, Part 1. Reseat hard drive. N Y 1. Replace hard drive. 2. Replace system board. CD or diskette in drive? Y Hard drive accessible? Done N Remove diskette and reboot. Run FDISK. N Y Boot from hard drive? Create partition, then format hard drive to bootable C:\ prompt.
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307503-003.book Page 22 Friday, April 4, 2003 3:37 PM Troubleshooting Flowchart 2.12—No OS Loading from Hard Drive, Part 3 Continued from Section 2.11, No OS Loading from Hard Drive, Part 2. N System files on hard drive? Install OS and reboot. Y Y Y Virus on hard drive? OS loading from hard drive? Clean virus. N Done N Y Run SCANDISK and check for bad sectors. Diagnostics on diskette? Replace hard drive. N N Can bad sectors be fixed? Run diagnostics and follow recommendations.
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307503-003.book Page 23 Friday, April 4, 2003 3:37 PM Troubleshooting Flowchart 2.13—No OS Loading from CD- or DVD-ROM Drive Y No OS Loading from CD- or DVD-ROM Drive. N Disc in drive? N Y Bootable disc in drive? Install bootable disc and reboot notebook. Try another bootable disc. Install bootable disc. Y Boots from CD or DVD? Done N Y Boots from CD or DVD? Reseat drive. Done N N Booting from another device? Go to Section 2.16, Nonfunctioning Device.
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307503-003.book Page 24 Friday, April 4, 2003 3:37 PM Troubleshooting Flowchart 2.14—No Audio, Part 1 Y Turn up audio internally or externally. No Audio. Done Audio? N N Y Notebook in docking station (if applicable)? N Go to Section 2.15, No Audio, Part 2. Internal audio? Undock Y Go to Section 2.15, No Audio, Part 2. Replace the following docking station components one at a time as applicable. Check after each change. 1. Reseat docking station audio cable. 2. Replace audio cable. 3.
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307503-003.book Page 25 Friday, April 4, 2003 3:37 PM Troubleshooting Flowchart 2.15—No Audio, Part 2 Continued from Section 2.14, No Audio, Part 1. N Audio driver in OS configured? Reload audio drivers. Y N Load drivers and set configuration in OS. Correct drivers for application? Y Connect to external speaker. N Audio? Y Replace audio board and speaker connections in notebook (if applicable). Y Audio? Done N 1. Replace internal speakers. 2. Replace audio board (if applicable). 3.
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307503-003.book Page 26 Friday, April 4, 2003 3:37 PM Troubleshooting Flowchart 2.16—Nonfunctioning Device Nonfunctioning device. Reseat device. Unplug the nonfunctioning device from the notebook, inspect cables and plugs for bent or broken pins or other damage. Y Clear CMOS. Any physical device detected? Fix or replace broken item. Possible bad hard drive. Replace drive. Go to Section 2.9, No OS Loading. N Reattach device. Close notebook, plug in power and reboot.
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307503-003.book Page 27 Friday, April 4, 2003 3:37 PM Troubleshooting Flowchart 2.17—Nonfunctioning Keyboard Keyboard not operating properly. Connect notebook to good external keyboard. N External device works? Replace system board. Y Reseat internal keyboard connector (if applicable). N Replace internal keyboard or cable. OK? Y Y Done OK? Done N Replace system board.
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307503-003.book Page 28 Friday, April 4, 2003 3:37 PM Troubleshooting Flowchart 2.18—Nonfunctioning Pointing Device Pointing device not operating properly. Connect notebook to good external pointing device. N Replace system board. External device works? Y Reseat internal pointing device connector (if applicable). N Replace internal pointing device or cable. OK? Y Y Done OK? Done N Replace system board.
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307503-003.book Page 29 Friday, April 4, 2003 3:37 PM Troubleshooting Flowchart 2.19—No Network or Modem Connection No network or modem connection. N Network or modem jack active? Replace jack or have jack activated. Y Y Connect to nondigital line. Digital line? N Y N NIC/modem configured in OS? Done OK? Reload drivers and reconfigure. N Y Replace NIC/modem (if applicable). Disconnect all power from the notebook and open. Reseat NIC/modem (if applicable). Y OK? Done N Replace system board.
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307503-003.book Page 1 Friday, April 4, 2003 3:37 PM 3 Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook (Figure 3-1). Figure 3-1.
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307503-003.book Page 2 Friday, April 4, 2003 3:37 PM Illustrated Parts Catalog 3.2 Notebook System Major Components Figure 3-2.
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307503-003.book Page 3 Friday, April 4, 2003 3:37 PM Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook System Major Components Item Description 1 Displays 16.0-inch, SXGA, TFT with wireless antenna (must be used with wireless-capable system board, spare part number 320040-001) 16.0-inch, SXGA, TFT without wireless antenna 15.0-inch, XGA, TFT 14.1-inch, XGA, TFT 13.
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307503-003.book Page 4 Friday, April 4, 2003 3:37 PM Illustrated Parts Catalog Figure 3-2.
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307503-003.book Page 6 Friday, April 4, 2003 3:37 PM Illustrated Parts Catalog Figure 3-2.
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307503-003.book Page 7 Friday, April 4, 2003 3:37 PM Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook System Major Components (Continued) Item Description 9 Processors Spare Part Number Intel Pentium 4 3.06 GHz (must be used with system board with spare part number 325489-001 and 120W AC adaptor, spare part number 320043-001) Intel Pentium 4 2.8 GHz Intel Pentium 4 2.4 GHz Intel Pentium 4 2.0 GHz Intel Pentium 4 1.8 GHz 316743-001 Intel Pentium 4-D 2.66 GHz Intel Pentium 4-D 2.
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307503-003.book Page 8 Friday, April 4, 2003 3:37 PM Illustrated Parts Catalog Figure 3-2.
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307503-003.book Page 9 Friday, April 4, 2003 3:37 PM Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook System Major Components (Continued) Item Description 12 System boards Spare Part Number 120 watt (for use only with models with 3.
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307503-003.book Page 10 Friday, April 4, 2003 3:37 PM Illustrated Parts Catalog 3.3 Miscellaneous Plastics/ Hardware Kit Components Figure 3-3.
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307503-003.book Page 12 Friday, April 4, 2003 3:37 PM Illustrated Parts Catalog 3.4 Miscellaneous Table 3-3 Spare Parts: Miscellaneous (not illustrated) Spare Part Number Description AC adapters 120 watt (for use only with models with 3.
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307503-003.book Page 1 Friday, April 4, 2003 3:37 PM 4 Removal and Replacement Preliminaries This chapter provides essential information for proper and safe removal and replacement service. 4.
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307503-003.book Page 2 Friday, April 4, 2003 3:37 PM Removal and Replacement Preliminaries 4.2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. you remove each subassembly from the notebook, place the ✎ As subassembly (and all accompanying screws) away from the work area to prevent damage. Plastic Parts Using excessive force during disassembly and reassembly can damage plastic parts.
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307503-003.book Page 3 Friday, April 4, 2003 3:37 PM Removal and Replacement Preliminaries 4.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the notebook, damage to a removable drive, or loss of information, observe the following precautions: ■ Before removing or inserting a hard drive, shut down the notebook. If you are unsure whether the notebook is off or in Hibernation, turn the notebook on, then shut it down.
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307503-003.book Page 4 Friday, April 4, 2003 3:37 PM Removal and Replacement Preliminaries 4.4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases the discharge contains enough power to alter device parameters or melt silicon junctions.
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307503-003.book Page 5 Friday, April 4, 2003 3:37 PM Removal and Replacement Preliminaries ■ Store reusable electrostatic-sensitive parts from assemblies in protective packaging or nonconductive foam. ■ Use transporters and conveyors made of antistatic belts and roller bushings. Ensure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges. 4.
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307503-003.book Page 6 Friday, April 4, 2003 3:37 PM Removal and Replacement Preliminaries 4.7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the grounding cords. To provide proper grounding, wear a strap snugly against the skin at all times.
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307503-003.book Page 7 Friday, April 4, 2003 3:37 PM Removal and Replacement Preliminaries Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities.
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307503-003.book Page 1 Friday, April 4, 2003 3:37 PM 5 Removal and Replacement Procedures This chapter provides removal and replacement procedures. Torx T8 and Phillips P0 screws are removed during disassembly. There are 54 screws, in 8 different sizes, that must be removed, replaced, and loosened when servicing the notebook. Make special note of each screw size and location during removal and replacement. Refer to Appendix C, “Screw Listing,” for detailed information on screw sizes, locations, and usage.
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307503-003.book Page 2 Friday, April 4, 2003 3:37 PM Removal and Replacement Procedures 5.1 Serial Number Report the notebook serial number to Compaq when requesting information or ordering spare parts. The serial number is located on the bottom of the notebook (Figure 5-1). Figure 5-1. Serial Number Location 5.2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing notebook components. Table 5-1 Disassembly Sequence Chart Section Description 5.
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307503-003.book Page 3 Friday, April 4, 2003 3:37 PM Removal and Replacement Procedures Table 5-1 Disassembly Sequence Chart (Continued) Section 5.3 (Continued) Description # of Screws Removed Hard drive 4 to remove hard drive 4 to separate hard drive from hard drive bracket 5.4 Notebook feet 0 5.5 Memory expansion board 2 loosened 5.6 Optical drive 1 5.7 LED switch cover 2 5.8 Keyboard 1 5.9 Heat sink 5 loosened 5.10 Fan 3 5.11 Processor 0 5.12 Display assembly 4 5.
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307503-003.book Page 4 Friday, April 4, 2003 3:37 PM Removal and Replacement Procedures 5.3 Preparing the Notebook for Disassembly Perform the following steps before disassembling the notebook: 1. Turn off the notebook. 2. Disconnect the AC adapter and all external devices. 3. Remove the battery pack by following these steps: Battery Pack Spare Part Number Information Battery pack, 12 cell, Li ion 310642-001 a. Turn the notebook bottom side up with the rear panel facing you.
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307503-003.book Page 5 Friday, April 4, 2003 3:37 PM Removal and Replacement Procedures b. Slide the battery pack lock latches 1 to the right (Figure 5-2). c. Slide and hold the battery pack release latch 2 to the right. d. Use the notch 3 in the battery pack to swing the front edge of the battery pack up and back 4. e. Remove the battery pack. Figure 5-2. Removing the Battery Pack Reverse the preceding procedure to install the battery pack. 4.
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307503-003.book Page 6 Friday, April 4, 2003 3:37 PM Removal and Replacement Procedures b. Remove the two TM2.5 × 7.0 screws 1 that secure the battery bay space saver to the notebook (Figure 5-3). c. Slide the battery pack lock latches 2 to the right. d. Slide and hold the battery pack release latch 3 to the right. e. Use the notch 4 in the battery bay space saver to swing the front edge of the space saver up and back 5. f. Remove the battery bay space saver. Figure 5-3.
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307503-003.book Page 7 Friday, April 4, 2003 3:37 PM Removal and Replacement Procedures 5. Remove the hard drive by following these steps: Hard Drives Spare Part Number Information 80 GB 60 GB 40 GB 30 GB 20 GB 320038-001 316744-001 310645-001 310644-001 310643-001 Hard drive carrier with connector 310733-001 a. Turn the notebook bottom side up with the hard drive facing you. b. Remove the four TM2.5 × 7.0 screws 1 that secure the hard drive assembly to the notebook (Figure 5-4). c.
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307503-003.book Page 8 Friday, April 4, 2003 3:37 PM Removal and Replacement Procedures d. Remove the four PM3.0 × 4.0 screws 1 that secure the hard drive to the hard drive bracket (Figure 5-5). e. Remove the hard drive 2 from the hard drive carrier. Figure 5-5. Removing the Hard Drive from the Hard Drive Carrier Reverse the preceding procedure to install the hard drive into the hard drive carrier.
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307503-003.book Page 9 Friday, April 4, 2003 3:37 PM Removal and Replacement Procedures 5.4 Notebook Feet The notebook feet are adhesive-backed rubber pads. The notebook feet are included in the Miscellaneous Plastics/Hardware Kit, spare part number 310659-001. The notebook feet attach to the base enclosure as illustrated in Figure 5-6. Figure 5-6. Replacing the Notebook Feet 5.
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307503-003.book Page 10 Friday, April 4, 2003 3:37 PM Removal and Replacement Procedures 3. Loosen the two PM2.5 × 4.0 screws 1 that secure the memory expansion compartment cover to the notebook (Figure 5-7). 4. Use the notch on the left side of the cover to lift the cover up and swing it to the right 2. 5. Remove the memory expansion compartment cover. memory expansion compartment cover is included in the ✎ The Miscellaneous Plastics/Hardware Kit, spare part number 310359-001. Figure 5-7.
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307503-003.book Page 11 Friday, April 4, 2003 3:37 PM Removal and Replacement Procedures 6. Spread the retaining tabs 1 securing the memory expansion board to the system board (Figure 5-8). The memory expansion board rises at a 45-degree angle. 7. Pull the memory expansion board away from the connector at a 45-degree angle 2. Figure 5-8. Removing a Memory Expansion Board Reverse the preceding procedure to install a memory expansion board and the memory expansion compartment cover.
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307503-003.book Page 12 Friday, April 4, 2003 3:37 PM Removal and Replacement Procedures 5.6 Optical Drive Optical Drive Spare Part Number Information 24X Max CD-ROM drive 8X Max DVD-ROM drive 24X Max DVD-ROM/CD-RW combination drive 310660-001 310661-001 310662-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Turn the notebook bottom side up with the optical drive facing you. 3. Remove the memory expansion compartment cover (Section 5.5). 4. Remove the TM2.5 × 7.
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307503-003.book Page 13 Friday, April 4, 2003 3:37 PM Removal and Replacement Procedures 5.7 LED Switch Cover LED Switch Cover Spare Part Number Information LED switch cover 311628-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Turn the notebook bottom side up with the front facing you. 3. Remove the two TM2.5 × 7.0 screws that secure the LED switch cover to the base enclosure (Figure 5-10). Figure 5-10.
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307503-003.book Page 14 Friday, April 4, 2003 3:37 PM Removal and Replacement Procedures 4. Turn the notebook top side up with the front facing you and open the notebook as far as it will open. 5. Lift the right side of the LED switch cover 1 to separate it from the base enclosure (Figure 5-11). 6. Swing the top edge of the LED switch cover forward 2 to separate the cover from the display assembly. Figure 5-11.
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307503-003.book Page 15 Friday, April 4, 2003 3:37 PM Removal and Replacement Procedures 5.8 Keyboard Keyboard Spare Part Number Information Asia Pacific Australia Hong Kong India Japan Korea 310640-371 310640-011 310640-AC1 310640-D61 310640-291 310640-AD1 People’s Republic of China Taiwan Thailand United States 310640-AA1 310640-AB1 310640-281 310640-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the LED switch cover (Section 5.7). 3.
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307503-003.book Page 16 Friday, April 4, 2003 3:37 PM Removal and Replacement Procedures 5. Turn the notebook top side up with the front facing you and open the notebook. 6. Lift the back edge of the keyboard 1 until it rests at a 45-degree angle (Figure 5-13). 7. Slide the keyboard toward the back of the notebook 2 until the tabs on the front edge of the keyboard are removed from the slots in the base enclosure. 8.
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307503-003.book Page 17 Friday, April 4, 2003 3:37 PM Removal and Replacement Procedures 9. Release the ZIF connector 1 to which the keyboard cable is attached and disconnect the keyboard cable 2 from the system board (Figure 5-14). 10. Remove the keyboard 3. Figure 5-14. Removing the Keyboard Reverse the preceding procedure to install the keyboard and keyboard retainer.
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307503-003.book Page 18 Friday, April 4, 2003 3:37 PM Removal and Replacement Procedures 5.9 Heat Sink Heat Sink Spare Part Number Information Heat sink 310647-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the LED switch cover (Section 5.7). 3. Remove the keyboard (Section 5.8). 4. Disconnect the fan cable 1 from the system board (Figure 5-15). 5. Loosen the four PM2.0 × 20.0 shoulder screws 2 that secure the heat sink to the processor mounting bracket. 6. Loosen the PM2.0 × 16.
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307503-003.book Page 19 Friday, April 4, 2003 3:37 PM Removal and Replacement Procedures 7. Lift the front edge of the heat sink 1 until it clears the top cover (Figure 5-16). 8. Slide the heat sink forward 2 until the back of the heat sink clears the top cover. 9. Remove the heat sink. Figure 5-16.
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307503-003.book Page 20 Friday, April 4, 2003 3:37 PM Removal and Replacement Procedures heat sink screws should be loosened and tightened in the ✎ The 1, 2, 3, 4 sequence stamped into the heat sink metal. The screw 5 next to the fan should be loosened and tightened last (Figure 5-17). Figure 5-17. Heat Sink Screw Tightening Sequence Reverse the preceding procedure to install the heat sink.
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307503-003.book Page 21 Friday, April 4, 2003 3:37 PM Removal and Replacement Procedures 5.10 Fan Fan Spare Part Number Information Fan 310657-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the LED switch cover (Section 5.7). 3. Remove the keyboard (Section 5.8). 4. Remove the heat sink (Section 5.9). 5. Turn the heat sink bottom side up with the grille facing you. 6. Remove the three PM2.0 × 4.5 screws 1 that secure the fan to the heat sink (Figure 5-18). 7.
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307503-003.book Page 22 Friday, April 4, 2003 3:37 PM Removal and Replacement Procedures 5.11 Processor Processor Spare Part Number Information Intel Pentium 4 3.06 GHz (must be used with system board with spare part number 325489-001 and 120W AC adaptor, spare part number 320043-001) Intel Pentium 4 2.8 GHz Intel Pentium 4 2.4 GHz Intel Pentium 4 2.0 GHz Intel Pentium 4 1.8 GHz 316743-001 Intel Pentium 4-D 2.66 GHz Intel Pentium 4-D 2.53 GHz Intel Pentium 4-D 2.4 GHz Intel Pentium 4-D 2.
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307503-003.book Page 23 Friday, April 4, 2003 3:37 PM Removal and Replacement Procedures 5. Slide the front end of the processor release bar slightly to the right 1 (Figure 5-19). 6. Swing the bar up and to the back 2. 7. Lift the processor straight up 3 to remove it. installing the processor, make sure the gold triangle 4 is ✎ When located in the upper right corner. Figure 5-19. Removing the Processor Reverse the preceding procedure to install the processor.
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307503-003.book Page 24 Friday, April 4, 2003 3:37 PM Removal and Replacement Procedures 5.12 Display Assembly Display Assembly Spare Part Number Information 16.0-inch, SXGA, TFT with wireless antenna (must be used with wireless-capable system board, spare part number 320040-001) 16.0-inch, SXGA, TFT without wireless antenna 15.0-inch, XGA, TFT 14.1-inch, XGA, TFT 13.3-inch, XGA, TFT 321941-001 310652-001 316746-001 316745-001 310651-001 1. Prepare the notebook for disassembly (Section 5.3). 2.
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307503-003.book Page 25 Friday, April 4, 2003 3:37 PM Removal and Replacement Procedures 3. Disconnect the display cable 1 from the system board (Figure 5-20). 4. Route the display cable out of the retention clip 2 in the top cover. Figure 5-20.
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307503-003.book Page 26 Friday, April 4, 2003 3:37 PM Removal and Replacement Procedures 5. Position the notebook so the rear panel is facing you. 6. Remove the four TM2.5 × 7.0 screws 1 that secure the left and right hinge covers to the base enclosure (Figure 5-21). 7. Remove the left 2 and right 3 hinge covers by sliding them toward the outside of the notebook. hinge covers are included in the Miscellaneous ✎ The Plastics/Hardware Kit, spare part number 310359-001. 8.
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307503-003.book Page 27 Friday, April 4, 2003 3:37 PM Removal and Replacement Procedures 5.13 Top Cover Top Cover Spare Part Number Information Top cover 310654-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: ❏ Optical drive (Section 5.6) ❏ LED switch cover (Section 5.7) ❏ Keyboard (Section 5.8) ❏ Display assembly (Section 5.12) 2. Turn the notebook bottom side up with the front facing you.
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307503-003.book Page 28 Friday, April 4, 2003 3:37 PM Removal and Replacement Procedures 3. Remove the following TM2.5 × 7.0 screws (Figure 5-22): ❏ Four screws along the notebook front edge 1 ❏ Two screws on each side of the hard drive bay 2 ❏ Three screws on the rear edge of the notebook 3 ❏ One screw in the memory expansion compartment 4 ❏ One screw near the fan vent 5 Figure 5-22.
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307503-003.book Page 29 Friday, April 4, 2003 3:37 PM Removal and Replacement Procedures 4. Remove the following PM2.5 × 4.0 screws (Figure 5-23): ❏ Four screws in the battery bay 1 ❏ Two screws in the optical drive bay 2 Figure 5-23.
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307503-003.book Page 30 Friday, April 4, 2003 3:37 PM Removal and Replacement Procedures 5. Turn the notebook top side up with the front facing you. 6. Release the ZIF connector 1 to which the TouchPad cable is connected and disconnect the TouchPad cable 2 from the system board (Figure 5-24). 7. Disconnect the following cables: ❏ TouchPad button 3 ❏ Left speaker 4 ❏ Right speaker 5 Figure 5-24.
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307503-003.book Page 31 Friday, April 4, 2003 3:37 PM Removal and Replacement Procedures 8. Lift the top cover straight up to remove it from the base enclosure (Figure 5-25). Figure 5-25. Removing the Top Cover Reverse the preceding procedure to install the top cover.
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307503-003.book Page 32 Friday, April 4, 2003 3:37 PM Removal and Replacement Procedures 5.14 1394 Board 1394 Board Spare Part Number Information 1394 board (includes cable) 310656-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: 5–32 ❏ Optical drive (Section 5.6) ❏ LED switch cover (Section 5.7) ❏ Keyboard (Section 5.8) ❏ Display assembly (Section 5.12) ❏ Top cover (Section 5.
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307503-003.book Page 33 Friday, April 4, 2003 3:37 PM Removal and Replacement Procedures 2. Remove the tape 1 that secures the 1394 board cable to the base enclosure (Figure 5-26). 3. Disconnect the 1394 board cable from the system board 2. 4. Remove the PM2.5 × 4.0 screw 3 that secures the 1394 board to the base enclosure. 5. Remove the 1394 board 4. Figure 5-26. Removing the 1394 Board Reverse the preceding procedure to install the 1394 board.
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307503-003.book Page 34 Friday, April 4, 2003 3:37 PM Removal and Replacement Procedures 5.15 Modem Board Modem Board Spare Part Number Information Modem board 310653-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: 5–34 ❏ Optical drive (Section 5.6) ❏ LED switch cover (Section 5.7) ❏ Keyboard (Section 5.8) ❏ Display assembly (Section 5.12) ❏ Top cover (Section 5.
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307503-003.book Page 35 Friday, April 4, 2003 3:37 PM Removal and Replacement Procedures 2. Remove the tape 1 that secures the modem board cable to the system board (Figure 5-27). 3. Disconnect the modem board cable from the system board 2. 4. Remove the two PM2.0 × 4.5 screws 3 that secure the modem board to the system board. 5. Remove the modem board 4 from the system board. Figure 5-27.
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307503-003.book Page 36 Friday, April 4, 2003 3:37 PM Removal and Replacement Procedures 5.16 System Board System Board Spare Part Number Information 120 watt (for use only with models with 3.
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307503-003.book Page 37 Friday, April 4, 2003 3:37 PM Removal and Replacement Procedures 3. Remove the four PM2.5 × 4.0 screws 1 that secure the system board to the base enclosure (Figure 5-28). 4. Remove the two PM2.0 × 13.0 screws 2 on each side of the PC Card assembly that secure the system board to the base enclosure. 5. Use the hard drive connector 3 to lift the left side of the system board until it rests at an angle. 6.
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307503-003.book Page 38 Friday, April 4, 2003 3:37 PM Removal and Replacement Procedures 5.17 Real Time Clock (RTC) Battery RTC battery is included in the Miscellaneous ✎ The Plastics/Hardware Kit, spare part number 310359-001. 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: 5–38 ❏ Optical drive (Section 5.6) ❏ LED switch cover (Section 5.7) ❏ Keyboard (Section 5.8) ❏ Display assembly (Section 5.12) ❏ Top cover (Section 5.
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307503-003.book Page 39 Friday, April 4, 2003 3:37 PM Removal and Replacement Procedures 2. Remove the RTC battery from the socket on the system board (Figure 5-29). notebook uses a BR1225 disk cell battery. The RTC battery ✎ The should be installed with the “+” facing up. Figure 5-29. Removing the RTC Battery Reverse the preceding procedure to install the RTC battery.
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307503-003.book Page 1 Friday, April 4, 2003 3:37 PM 6 Specifications This chapter provides physical and performance specifications. Table 6-1 Notebook Dimensions Height Width Depth 4.45 cm 35.05 cm 29.97 cm 1.75 in 13.80 in 11.80 in Weight (varies by configuration) 16.0-inch display, DVD-ROM device, hard disk drive 3.45 kg 7.6 lb Stand-alone power requirements Nominal operating voltage Average operating power Peak operating power Power in Standby mode Power in Hibernation mode 14.8 VDC 15.
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307503-003.book Page 2 Friday, April 4, 2003 3:37 PM Specifications Table 6-1 Notebook (Continued) Temperature Operating Nonoperating 10° to 35° C –10° to 60° C 50° to 95° F 14° to 140° F Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 95%, 38.7° C (101.
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307503-003.book Page 3 Friday, April 4, 2003 3:37 PM Specifications Table 6-2 16.0-inch SXGA, TFT Display Dimensions Height Width Diagonal 24.00 cm 32.20 cm 40.60 cm Number of colors Up to 16.8 million Contrast ratio 150:1 Brightness 120+ nit typical 9.45 in 12.68 in 16.00 in Pixel resolution Pitch Format Configuration 0.264 × 0.264 mm 1024 × 768 RGB vertical stripe Backlight Edge lit Character display 80 × 25 Total power consumption 4.
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307503-003.book Page 4 Friday, April 4, 2003 3:37 PM Specifications Table 6-3 13.3-inch SXGA, TFT Display Dimensions Height Width Diagonal 20.28 cm 27.03 cm 33.79 cm Number of colors Up to 16.8 million Contrast ratio 150:1 Brightness 120+ nit typical 7.98 in 10.64 in 13.30 in Pixel resolution Pitch Format Configuration 0.264 × 0.264 mm 1280 × 1024 RGB vertical stripe Backlight Edge lit Character display 80 × 25 Total power consumption 4.
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307503-003.book Page 5 Friday, April 4, 2003 3:37 PM Specifications Table 6-4 Hard Drives 40 GB 20 GB User capacity per drive1 40.0 GB 20.0 GB Drive height 9.5 mm 9.5 mm Drive width 70 mm 70 mm Interface type ATA-5 ATA-5 Seek times (typical read, including setting) Single track Average Full stroke Logical blocks3 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms 78,140,160 39,070,080 16,383 16 63 16,383 16 63 Logical configuration Cylinders Heads Sectors per track 11 GB = 1,073,741,824 bytes.
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307503-003.book Page 6 Friday, April 4, 2003 3:37 PM Specifications Table 6-4 Hard Drives (Continued) 40 GB 20 GB 22,784 4 293 to 560 512 22,784 4 293 to 560 512 Buffer size3 2 MB 512 KB Disk rotational speed 4200 rpm 4200 rpm 66.6 109 to 203 66.6 109 to 203 Physical configuration Cylinders3 Heads Sectors per track3 Bytes per sector Transfer rate Interface max (MB/s)2 Media (MB/s)3 11 GB=1,073,741,824 bytes. capability may differ. 3Actual drive specifications may differ slightly.
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307503-003.book Page 7 Friday, April 4, 2003 3:37 PM Specifications Table 6-5 DVD-ROM Drive Applicable disk DVD-5, DVD-9, DVD-10 CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter 1.5 cm 0.59 in Disk diameter 12 cm, 8 cm 4.72 in, 3.15 in Disk thickness 0.12 cm 0.047 in Track pitch 0.
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307503-003.book Page 8 Friday, April 4, 2003 3:37 PM Specifications Table 6-6 CD-RW Drive Center hole diameter 1.5 cm 0.59 in Disk diameter 12 cm, 8 cm 4.72 in, 3.15 in Disk thickness 0.12 cm 0.047 in Track pitch 0.74 µm Access time Random Full stroke < 150 ms < 225 ms Audio output level Line-out, 0.7 Vrms Cache buffer 128 KB Data transfer rate Sustained, 16X Sustained, 4X CD-RW Normal PIO Mode 4 (single burst) 150 KB/s 5,520 KB/s 16.
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307503-003.book Page 9 Friday, April 4, 2003 3:37 PM Specifications Table 6-7 System DMA Hardware DMA System Function DMA0 Available for audio DMA1* Entertainment audio (default; alternate = DMA0, DMA3, none) DMA2* Diskette drive DMA3 ECP parallel port LPT1 (default; alternate = DMA0, none) DMA4 DMA controller cascading (not available) DMA5* Available for PC Card DMA6 Not assigned DMA7 Not assigned * PC Card controller can use DMA 1, 2, or 5.
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307503-003.book Page 11 Friday, April 4, 2003 3:37 PM Specifications Table 6-9 System I/O Addresses I/O Address (hex) System Function (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no.
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307503-003.book Page 12 Friday, April 4, 2003 3:37 PM Specifications Table 6-9 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no.
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307503-003.book Page 3 Friday, April 4, 2003 3:37 PM Connector Pin Assignments Table A-4 Parallel Pin Signal Pin Signal 1 Strobe* 10 Acknowledge* 2 Data bit 0 11 Busy 3 Data bit 1 12 Paper out 4 Data bit 2 13 Select 5 Data bit 3 14 Auto line feed* 6 Data bit 4 15 Error* 7 Data bit 5 16 Initialize printer* 8 Data bit 6 17 Select in* 9 Data bit 7 18-25 Signal ground *Signal is active low.
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307503-003.book Page 1 Friday, April 4, 2003 3:37 PM B Power Cord Set Requirements 3-Conductor Power Cord Set The wide range input feature of the notebook permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord set received with the notebook meets the requirements for use in the country where the equipment is purchased. Power cord sets for use in other countries must meet the requirements of the country where the notebook is used.
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307503-003.book Page 3 Friday, April 4, 2003 3:37 PM Power Cord Set Requirements 3-Conductor Power Cord Set Requirements Country Accredited Agency Applicable Note Number United Kingdom BSI 1 United States UL 2 Notes 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0 mm2 conductor size. The power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where they will be used. 2.
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307503-003.book Page 1 Friday, April 4, 2003 3:37 PM C Screw Listing This appendix provides specification and reference information for the screws used in the notebook. All screws listed in this appendix are available in the Miscellaneous Screw Kit, spare part number 310658-001.
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307503-003.book Page 2 Friday, April 4, 2003 3:37 PM Screw Listing Table C-1 Torx T8 M2.5 × 7.0 Screw mm Color Qty. Length Thread Head Width Black 24 7.0 mm 2.5 mm 5.0 mm Where used: 1 Two screws that secure the battery bay space saver to the notebook (documented in Section 5.3) 2 Four screws that secure the hard drive to the notebook (documented in Section 5.3) 3 One screw that secures the optical drive to the notebook (documented in Section 5.
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307503-003.book Page 3 Friday, April 4, 2003 3:37 PM Screw Listing Table C-1 Torx T8 M2.5 × 7.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 24 7.0 mm 2.5 mm 5.0 mm Where used: Four screws that secure the display assembly to the notebook (documented in Section 5.12) Figure C-2. Torx T8 M2.5 × 7.
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307503-003.book Page 4 Friday, April 4, 2003 3:37 PM Screw Listing Table C-1 Torx T8 M2.5 × 7.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 24 7.0 mm 2.5 mm 5.0 mm Where used: Eleven screws that secure the top cover to the notebook (documented in Section 5.13) Figure C-3. Torx T8 M2.5 × 7.
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307503-003.book Page 5 Friday, April 4, 2003 3:37 PM Screw Listing Table C-2 Phillips M3.0 × 4.0 Screw mm Color Qty. Length Thread Head Width Silver 4 4.0 mm 3.0 mm 4.0 mm Where used: Four screws that secure the hard drive to the hard drive bracket (documented in Section 5.3) Figure C-4. Phillips M3.0 × 4.
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307503-003.book Page 6 Friday, April 4, 2003 3:37 PM Screw Listing Table C-3 Phillips M2.0 × 4.0 Screw mm Color Qty. Length Thread Head Width Black 2 4.0 mm 2.0 mm 4.0 mm Where used: Two screws that secure the memory expansion compartment cover to the notebook (documented in Section 5.5) Figure C-5. Phillips M2.5 × 4.
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307503-003.book Page 7 Friday, April 4, 2003 3:37 PM Screw Listing Table C-4 Phillips M2.5 × 4.0 Screw mm Color Qty. Length Thread Head Width Silver 11 4.0 mm 2.5 mm 4.0 mm Where used: 1 Four screws that secure the top cover to the base enclosure in the battery bay (documented in Section 5.13) 2 Two screws that secure the top cover to the base enclosure in the optical drive bay (documented in Section 5.13) Figure C-6. Phillips M2.5 × 4.
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307503-003.book Page 8 Friday, April 4, 2003 3:37 PM Screw Listing Table C-4 Phillips M2.5 × 4.0 Screw (Continued) mm Color Qty. Length Thread Head Width Silver 11 4.0 mm 2.5 mm 4.0 mm Where used: 1 One screw that secures the 1394 board to the base enclosure (documented in Section 5.14) 2 Four screws that secure the system board to the base enclosure (documented in Section 5.16) Figure C-7. Phillips M2.5 × 4.
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307503-003.book Page 9 Friday, April 4, 2003 3:37 PM Screw Listing Table C-5 Torx T8 M2.5 × 16.0 Screw mm Color Qty. Length Thread Head Width Black 1 16.0 mm 2.5 mm 4.0 mm Where used: One screw that secures the keyboard to the notebook (documented in Section 5.8) Figure C-8. Torx T8 M2.5 × 16.
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307503-003.book Page 10 Friday, April 4, 2003 3:37 PM Screw Listing Table C-6 Phillips M2.0 × 4.5 Screw mm Color Qty. Length Thread Head Width Black 5 4.5 mm 2.0 mm 4.0 mm Where used: Three screws that secure the fan to the heat sink (documented in Section 5.10) Figure C-9. Phillips M2.0 × 4.
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307503-003.book Page 11 Friday, April 4, 2003 3:37 PM Screw Listing Table C-6 Phillips M2.0 × 4.5 Screw (Continued) mm Color Qty. Length Thread Head Width Black 5 4.5 mm 2.0 mm 4.0 mm Where used: Two screws that secure the modem board to the system board (documented in Section 5.11) Figure C-10. Phillips M2.0 × 4.
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307503-003.book Page 12 Friday, April 4, 2003 3:37 PM Screw Listing Table C-7 Phillips M2.0 × 13.0 Screw mm Color Qty. Length Thread Head Width Silver 2 13.0 mm 2.0 mm 4.0 mm Where used: Two screws that secure the system board to the base enclosure on each side of the PC Card assembly (documented in Section 5.16) Figure C-11. Phillips M2.0 × 13.
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