233789-371 www.compaq.
Notice © 2001 Compaq Computer Corporation COMPAQ and the Compaq logo Registered in U.S. Patent and Trademark Office. Microsoft and Windows are trademarks of Microsoft Corporation. All other product names mentioned herein may be trademarks or registered trademarks of their respective companies. Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is subject to change without notice.
CONTENTS C Chapter 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1 Who Should Read This Guide? . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Using My Presario—Getting Started . . . . . . . . . . . . . . . . 1-2 Symbols and Graphics Used . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Computer Illustrations and Features . . . . . . . . . . . . . . . 1-3 Where Can I Find Information? . . . . . . . . . . . . . . . . . . . . . . . . .
Plug In and Go! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 Setting Up Your Computer (5000 Series) . . . . . . . . . . . . 2-4 Setting Up Your Computer (3200 Series) . . . . . . . . . . . . 2-5 Setup, Login, and Passwords. . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6 Setting up Microsoft Windows 2000 . . . . . . . . . . . . . . .2-6 Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Assigning the My programme Button . . . . . . . . . . . . . .4-6 Adjusting the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-6 Putting Your Computer to Sleep . . . . . . . . . . . . . . . . . . . . 4-7 Waking Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7 Understanding the System Status Lights (available on select models) . . . . . . . . . . . . . . . . . . . . . . . .4-8 Scroll Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Creating Your Own CDs . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20 Inserting a Disk Into the Zip Drive (available on select models) . . . . . . . . . . . . . . . . . . . . . . . 4-21 Removing a Disk from the Zip Drive . . . . . . . . . . . . . . . 4-21 Internet Video Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-22 Using Logitech QuickCam Internet Video Camera (available on select models) . . . . . . . . . . . . . . . . . . . . . . .4-22 Chapter 5 Welcome to the Web .
Chapter 6 Common Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1 Print Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2 Using the Menu to Print . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2 Games. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3 Playing Games on Your Computer . . . . . . . . . . . . . . . . . . 6-3 Software . . . . . . . . . . . . . . . . . . . .
Diskette Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7 Display (Monitor) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-9 Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-10 Internet Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11 Keyboard and Scroll Mouse . . . . . . . . . . . . . . . . . . . . . . . . 8-12 Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Introduction In This Chapter Who Should Read This Guide?, 1-2 Symbols and Graphics Used, 1-3 Where Can I Find Information?, 1-4 Safety, 1-5 1 Congratulations! As the owner of a new Compaq Internet PC, you have joined the world-wide community of Presario computer users. Once your computer is set-up and connected to the Internet, you can explore vast regions of information, entertainment, and online services.
Who Should Read This Guide? Who Should Read This Guide? Using My Presario—Getting Started This easy-to-scan guide helps you find the information you want as quickly as possible. The page layout allows you to see, at a glance, how the information is organised. This guide is designed for both beginners and experienced computer users.You can read from cover to cover to learn basic information about your computer or scan the guide for information on a specific topic.
Symbols and Graphics Used Warnings and cautions are displayed to protect you from injury, your equipment from damage, and your files from data loss. Symbols and Graphics Used The following words and symbols have special meaning in this guide and the CD documentation: Warning Did you know ... Tip See also ... Failure to follow directions may result in bodily harm or loss of life. Understanding the background or concept may help you solve a problem.
Where Can I Find Information? Information is available in several forms: printed documents, electronic documents on the CD that came with your computer, and the Compaq Web site. Use this guide as your first point of reference, and then refer to the following documents: ➜ Quick Set-Up poster ➜ Warranty Certificate ➜ My Presario—Learning More CD ➜ Getting Started: Microsoft Windows manual l Did you know ... The Compaq Web site is available worldwide.
Safety Your computer is an electrical device. Treat it with care to avoid personal injury and damage to the equipment. Warning To reduce the risk of electric shock and damage to the equipment, read the Safety and Comfort guide on the My Presario—Learning More CD before performing any procedures involving the internal components of your computer. Safety Safety and Comfort My Presario—Learning More CD contains Safety and Comfort information on how to: ➜ Set up your work area for maximum comfort.
How Do I Find Information on the CD-ROM? The My Presario—Learning More CD has information on the following topics: ➜ Advanced features of your computer ➜ Solving computer problems ➜ Safety and comfort ➜ Compaq service and support ➜ Upgrading your computer ➜ Government regulatory information Did you know ... Electronic documents often have hyperlinks to help you find information quickly. When you pass the cursor over a hyperlink, a small hand S is displayed.
Setting Up Your Computer In This Chapter Your Computer at a Glance, 2-2 Plug In and Go!, 2-4 Setup, Login, and Passwords, 2-6 2 Your Internet PC is designed for complete ease of use—from setting up to upgrading new components. This chapter introduces you to the internal and external features of your computer. It also walks you through the process of registering your computer and setting up an Internet Service Provider (ISP) account.
Your Computer What’s in Front? (5000 Series) 1 CD-ROM, CD-RW, or at a Glance Your Computer at a Glance Before you begin, you’ll want to become familiar with the components of your Compaq Presario. Tip Some components have colour-coded connectors that match the ports on the back of your computer.
What’s in Front? (3200 Series) 1 Power On button 2 CD-ROM, CD-RW, or DVD-ROM drive 3 Disk drive 4 Two universal serial bus (USB) ports for connecting peripheral devices, such as gamepads, joysticks, and video cameras What’s in Back? (3200 Series) 1 Modem port for connecting to a phone line 2 Microphone port 3 Audio In / Audio Out 4 Monitor port 5 Serial port for connecting a serial device such as a printer 6 PS2 ports for connecting a keyboard or mouse 7 A/C Power port 8 USB ports for connecting an Interne
Plug In and Go! Setting Up Your Computer (5000 Series) Plug In and Go! If a cable is disconnected or you move your computer to another location, this topic helps you to quickly set up again. Tip It’s a good idea to purchase a surge protector to protect your computer from electrical spikes and power surges. See also ... The Quick Set-Up poster that came with your computer is a visual guide to setting up your computer. Note: Do not set up the printer until your computer has been set up. 1.
Setting Up Your Computer (3200 Series) Note: Do not set up the printer until your computer has been set up. 1. Connect the monitor according to the colour coding, icons, and the instructions from the monitor manufacturer. 2. Connect the speaker cable and microphone cable (if applicable). 3. Connect the power cable. 4. Connect the mouse to a PS2 port. 5. Connect the keyboard to the USB port at the back of the unit. 6. Connect the telephone cable between the Modem Line In port and the wall outlet. ~ 7.
Setup, Login, and Passwords Setup, Login, and Passwords Setting up Microsoft Windows 2000 Note: When you first start your computer, you may see a startup routine before the Setup Wizard appears. This may take several minutes, so do not restart the computer during this process. IMPORTANT! It is recommended that you set up your computer as an Administrator, in order to take advantage of all of the features of your Presario PC.
Setup, Login,and Passwords (continued) MY PRESARIO—GETTING STARTED Note: You can change your computer name later using the System icon on the Control Panel. ➜ Type and Administrator password in order to keep your computer secure. Click Next. IMPORTANT! You can leave this password blank if you do not want to set your PC up for multiple users with controlled access. ➜ Use the drop-down menus in the next dialog box to set up the date and time zone. After you have made the changes, click Next to continue.
Registration Registration It is very important that you register ➜ Your computer with Compaq ➜ Windows with Microsoft Registering with Compaq enables you to receive technical support for the hardware, receive software updates for Compaq programs, and receive other special offers. Registration Registering with Compaq To register your new Presario Internet PC with Compaq, complete the enclosed pre-addressed postcard with your name, address, and other personal information and return it to Compaq.
Registration (continued) ➜ Follow the on-screen instructions until registration is complete. ➜ You will be returned to the Getting Started screen. Make a selection from the menu to learn more about Windows or connecting to the Internet. You can also click Exit to return to the desktop. ➜ If your computer detects new hardware, follow the on-screen instructions, which may require that you insert a disk for a printer or another component. Creating Your User Account 1.
Printer Setup After setting up and registering your computer, you are ready to set up your printer. A printer allows you to print any document from your My Presario— Learning More CD, your e-mail, and Web sites. Printer Setup Setting Up Your Printer (5000 Series) 1. Complete Plug In and Go! and Registration first (described on previous pages). 2. Set up the printer according to the printer manufacturer’s instructions. 3. Connect the printer to the back of your computer according to the icons. 4.
Setting Up Your Printer (3200 Series) 1. Complete Plug In and Go! and Registration first (described on previous pages). 2. Set up the printer according to the printer manufacturer’s instructions. 3. Connect the printer to the back of your computer according to the icons. 4. Turn on your computer (if it’s not already on). 5. Turn on the printer. 6. Follow the on-screen instructions. Note: Location and style of connectors may vary by model.
2-12 SETTING UP YOUR COMPUTER MY PRESARIO—GETTING STARTED
Windows Basics In This Chapter Features of the Windows Desktop, 3-2 Help, 3-4 See also ... 3 Microsoft Windows is the operating system that runs on your computer. This means that Windows controls and manages your computer by translating your mouse and keyboard instructions into a language your computer can understand. The Windows desktop is your personal workspace.
Features of the Windows Desktop Although computers vary based on specific hardware and software, the Windows desktop has many standard features. Viewing the Windows Desktop Features of the Windows Desktop When you turn on your computer, Microsoft Windows automatically starts. The first screen you see after Windows goes through the startup process is the Windows desktop, the area in which you work. Note: The programmes and icons displayed vary by model.
When you click the Start button, a menu is displayed that allows you to select tasks, such as: ➜ Starting a programme ➜ Finding or opening a document ➜ Changing your computer settings ➜ Shutting down the computer The systray 4 contains icons for some of the system programmes that load automatically at startup. The system clock is also displayed on the systray. Using the Start Menu The following table lists some typical Start menu options and the function of each option.
Help Microsoft Windows includes online documentation to help answer your questions about how the computer operating system works. Accessing Online Help Help 1. Click the Start button. 2. Select Help. The Help screen is displayed. 3. Select the Contents, Index, Search, or Favorites tab for help. Did you know ... If you are not familiar with the features of Microsoft Windows, several tutorials are available through Microsoft’s online Help file. The Microsoft Web site, at www.microsoft.
Using Your Computer In This Chapter Keyboard Basics, 4-2 Keyboard Buttons, 4-3 Scroll Mouse, 4-9 In this chapter, you learn about the following exciting, easy-to-use features of your computer: ➜ Keyboard—Become familiar with the keyboard and all its capabilities, including one-button access to the Internet! ➜ Scroll Mouse—See how easy it is to use the scroll mouse and learn shortcuts to save time. ➜ Speakers—Enjoy the experience of high-quality sound with your computer.
Keyboard Basics The standard keys perform the following functions: ➜ Main keys are the typewriter-style keys. ➜ Function keys are the F1 through F12 keys. Two of these keys are active even without a programme running. F1 allows you to get help on Windows-related topics. F3 allows you to search for files or folders. ➜ Arrow keys can be used for games and to navigate in a document or Web site. These keys allow you to move left, right, up, and down, using the keyboard instead of the mouse.
Keyboard Buttons Keyboard Buttons The keyboard buttons are shown in the following illustration. They are discussed in detail on the following pages. The keyboard buttons make it easier and faster to get on the Internet, use your favourite software, or listen to your favourite CD. You might even want to watch a movie or send an e-mail.
Using Internet Zone Buttons With the press of a keyboard button, you can get on the Internet fast, read your e-mail, or check out the latest in entertainment. Depending on which Internet Service Provider (ISP) you have, the default options provided by the Internet Zone buttons may vary. Note: Button functions may vary by model and by region. No. Description 1 Search accesses a Web site that helps you locate news and information on the Internet.
Using Quick Launch Web Buttons You can access your favourite programme, Web site, or document by pressing the Quick Launch Web buttons. These are the Help G and My programme D buttons. See also ... Refer to “Preventive Maintenance” on the My Presario—Learning More CD for additional information on service and support. No. Description 1 Help takes you to service and support information on the Windows desktop. 2 My programme can be programmed to launch your favourite software, Web site, or document. .
Assigning the My programme Button . After you assign the My programme D button settings, pressing the button automatically opens your selected software, Web site, or document. 1. Press the My programme D button 1. A window opens. 2. Select a programme or Web site. 3. Click Next. 4. Select programme or Document. See also ... Instructions for reassigning this button are found on the My Presario—Learning More CD. 5. Select the programme or document you want to assign to the My programme D button. 6.
Putting Your Computer to Sleep If you’re going to be away from your computer but want to leave the power on, you can let your computer go to sleep. This process allows you to run programmes while your computer goes into a lowpower state, which saves energy. However, some software—such as DVD software actively playing a DVD— may prevent the system from going to sleep. Press the Sleep E button 1 on the keyboard and your computer goes to sleep.
The system lights on the keyboard provide a quick status of your computer and keyboard settings. Understanding the System Status Lights (available on select models) The system status lights are shown in the following illustration, and the function of each light is explained. Tip Post Office Protocol (POP) is a commonly used messaging protocol. The most widely used implementation of this protocol is POP3. POP3 is a retrieval protocol, used to retrieve mail messages from a POP server.
Scroll Mouse Your computer comes with a scroll mouse. The scroll mouse directs a cursor on the Windows desktop. You use the mouse to move quickly and easily through a document or Web site. Instead of using the scroll bar to display pages, move the scroll wheel on your mouse forward or backward through a document or Web site to save time. Making Screen Selections Scroll Mouse Click by pressing and releasing the left mouse button quickly one time. You will hear a single clicking sound.
Autoscrolling AutoScroll allows you to move forward and backward through a document without having to move the mouse or mouse wheel continuously. Did you know ... The scroll mouse can be customised for a left-handed user from the Mouse Properties dialog box. (Open the Control Panel and right-click the mouse icon.) 4-10 USING YOUR COMPUTER 1. Open a programme and press the scroll wheel to begin autoscrolling. 2.
Speakers (available on select models) Speaker options depend on which model you purchase. However, the JBL Platinum Series are the standard speakers that come with most new Compaq Presario monitors. You can use the speakers freestanding or mount them to the side of the monitor. For more information, see the documentation that came with the speakers. To set up the speakers, follow the directions on the monitor Quick Set-Up poster. If you purchased speakers separately, follow the included instructions.
Diskette, Hard Using the Diskette Drive (5000 Series) Drive, CD-ROM, 1. Hold a diskette with the label facing up and the CD-RW, arrow on the diskette DVD-ROM, and pointing toward the drive; then gently push the diskette Zip Drives into the drive.
2. To remove a diskette, press the Eject button 2 on the diskette drive. ▲ Caution: Wait until the diskette-drive activity is complete (the activity light 1 stops glowing) before removing a diskette. Removing a diskette when the drive is reading from or writing to the diskette can damage the diskette or the information stored on it. Note: Remove the diskette from the drive before shutting down Microsoft Windows.
The CD-ROM drive allows you to read data from a CD or listen to a music CD. The CD-RW drive allows you to read and write data to a disc(s) for storage, and allows you to listen to music or read data CDs. The DVD-ROM drive allows you to view your favourite movies, listen to music, or read information from CDs. If a CD doesn’t play, make sure the drive is closed. CD-ROM, CD-RW, or DVD-ROM Drive (5000 Series) Note: Your computer must be turned on before you can insert or remove a disc. 1.
CD-ROM, CD-RW, or DVD-ROM Drive (3200 Series) Note: Your computer must be turned on before you can insert or remove a disc. To insert a CD into an optical drive, follow these steps: 1. Press the Load/Eject 1 button to open the drive door. 2. Carefully lift the disc from the CD case by holding the disc only by the edges to avoid touching the surface. 3. Place the disc into the round area of the slot, label side facing upward for the desktop configuration.
Removing a Disc from a Drive (5000 Series) A CD-ROM drive reads CDs, CD-R, and CD-RW media. A DVD-ROM drive reads all CD media, plus DVD discs. When you have finished listening to the CD, store the disc in the storage compartment on the front of your computer or in its protective case. See also ... To adjust the volume, refer to Adjusting the Volume in this chapter. Did you know ...
2. If, after a few seconds, the disc does not automatically start playing, press the Play/Pause ® button on the keyboard. 3. Perform the following tasks using your Internet keyboard as needed: ➜ Click the Pause à button to pause play. ➜ Click the Forward ¨ and Back ´ buttons to skip tracks. ➜ Click the Stop ± button to stop playing the CD. ➜ Press the Eject button on the drive to remove the disc. Playing an Audio CD (3200 Series) 1. Press the Load/ Eject button to open the drive door.
Playing a DVD-ROM Movie You can only play a DVD movie from a DVD-ROM drive. When you are finished watching a movie, store the DVD in its protective case. Tip You can control the actions of the DVD player (pause, rewind, etc.) from the CD/ DVD control buttons on the keyboard. 1. For best performance, close all running programmes before inserting a DVD movie. Insert the DVD disc into the DVD-ROM drive. Playback begins automatically. 2.
Using “Regionalized” DVDs Did you know ... When attempting to play a DVD that does not match the drive’s region setting, you will see the message, “The disk region is different from the region of the drive … Do you wish to change the drive region?” To close the player without changing the drive’s region setting, click No. To change the region setting and play the DVD disc, click Yes and follow the on-screen instructions. You can only change the region code for the DVD drive five times.
Creating Your Own CDs The CD-RW drive allows you to create your own CDs. You can buy two types of media: CD-R and CD-RW. CD-R media can be played on most of the newer CD players, CD-ROM, and DVD-ROM drives. CD-R media can be written to only once. However, you can write to CD-RW media using multiple recording sessions until you Close out the disc. CD-RW media can be used to make backups of your personal CDs or hard disk. These discs are reusable and can be erased and rewritten to numerous times.
Inserting a Disk Into the Zip Drive (available on select models) The Zip drive makes organising, copying, storing, and transporting large files easy. The Zip drive uses a Zip disk, which gives you more storage space than a diskette. A Zip disk offers extra space for the following types of tasks: Note: Your computer must be turned on before you can insert a Zip disk. 1. Hold the Zip disk, labelside facing up, and gently push the disk into the Zip drive until you hear it snap into place. 2.
Internet Video Camera Using Logitech QuickCam Internet Video Camera Internet Video Camera (available on select models) The Logitech QuickCam Express Internet video camera provides many useful features: ➜ Captures images at the touch of a button ➜ Sends photo and video e-mail as easily as text ➜ Allows video chatting for a face-to-face get-together with far away friends and family ➜ Allows you to save, print, or send a video image over the Internet with easy-to-use software ➜ Quickly creates a pe
Welcome to the Web In This Chapter Basic Concepts, 5-2 Internet Connection, 5-3 Web Searches, 5-4 E-mail, 5-5 5 In just a few moments, you will be on the World Wide Web. It is estimated that thousands of new users will be joining you to connect to the Internet for the very first time! In this chapter, you begin to explore the endless possibilities of the Internet—e-mail, shopping, news, entertainment, research, education, and much more. Welcome to the World Wide Web.
Basic Concepts Internet, Web, URL, hyperlinks, cyberspace— sound confusing? The Internet definitely has its own terminology. Take a few moments to understand some basic concepts that will help you start surfing the Web. To begin surfing, you need to establish an Internet Service Provider (ISP) account. See also ... Refer to the “Setting Up Your Computer” chapter in this guide for information on how to register for an ISP account.
Internet Connection Web pages are viewed with a Web browser, such as Microsoft Internet Explorer . A Web browser is a program that lets you view and explore information on the Web. Connecting with AOL Internet Connection If you have chosen AOL as your ISP and completed “Setting the Internet Buttons to AOL,” press the Instant Internet ∆ button to access the AOL home page. Screen varies with version of AOL.
Web Searches One way to find what you’re looking for on the Web is to use a search engine—your personal guide to the Web. Searching the Web Using AOL Web Searches 1. Complete the “Setting the Internet Buttons to AOL” procedure. F 2. Press the Search button on the Internet keyboard. The AOL search page is displayed. A search engine takes information that is scattered on Web sites all around the world and lists it for easy viewing and printing. Note: AOL is available in selected countries only. 3.
E-mail E-mail (electronic mail) is very similar to the mail the postal carrier delivers to your home or office— except much faster. You can send letters, pictures, postcards—even music and video clips—to friends, family, and co-workers in an instant. Outlook Express is an e-mail program that comes with your computer. Other e-mail programmes include AOL and Hotmail.
Understanding E-mail Addresses To send and receive e-mail, you need an e-mail address so that your Internet Service Provider (ISP) will know where to “pick up” and “deliver” mail. See also ... The My Presario—Learning More CD has information on finding e-mail addresses.
Sending an E-mail Using Outlook Express Now that you’ve connected to an ISP, set up Outlook Express, and have an Internet address, it’s time to write your first e-mail message. Tip E-mail addresses are written in a very specific way. Be sure the e-mail address you enter contains no spaces and has a period after the server name. Dashes and underscores may be used. Capital letters may be required. Ask the e-mail recipients exactly how to write their e-mail address. 1.
Content Advisor You receive e-mail messages automatically, even when your computer is shut down! Your ISP stores these messages until you decide to open your e-mail program and read them. Note: Button functions may vary by model and by region. 5-8 WELCOME TO THE WEB Reading Your Outlook Express E-mail Messages Content Advisor 1. Press the Instant E-mail ƒ button on the Internet keyboard. 2. Click Inbox. New messages appear in bold type. 3. Double-click the message to display the message text. 4.
Restricting Internet Content The Internet provides you with access to a wide variety ofinformation, but some information may not be suitable for every viewer. 1. On the Windows taskbar, click Start, point to Settings, then Control Panel, and then Internet Options. 2. Click the Content tab 1. 3. In the Content Advisor area, click Enable 2. 4. Click Settings, and then type your password in the Password box. 5. Click a category in the list, and then drag the slider to set the limits you want to use. 6.
My Presario Web Site One of the first places you'll want to visit on the Internet is the My Presario Web site: www.compaq.com/ mypresario Checking Your Registration My Presario Web Site 1. Press the D on the Internet keyboard. The Compaq My Presario Web site is displayed. 2. Click customise My Presario. 3. Verify that your personal information is correct. 4. Click Sign in.
Common Tasks In This Chapter Print Basics, 6-2 6 In this chapter, you learn how to perform some of the more common activities with your new Internet PC. More details about these and other everyday activities can be found on the My Presario—Learning More CD.
Print Basics To print one or more pages from a document file or Web page, you have to connect your printer and install the necessary software. These procedures are detailed in the “Setting Up Your Computer” chapter in this guide. To see what the document will look like when printed, select the Print Preview option from the File menu. This option is available in most software packages. Using the Menu to Print Print Basics 1. Click File on the menu bar. 2. Click Print. The Print dialog box is displayed. 3.
Games Your new Internet PC is not only a powerful tool for surfing the Internet and running software, it also allows you to play some games. Before purchasing a game, check the computer requirements (listed on the outside of the game box) to make sure that your computer is configured correctly for the game you want to buy. Did you know ... You should always use the same disc drive (CD-ROM or DVD-ROM) that you used to install a game when you play the game.
Software You may want to purchase and install additional software. Software can be installed from a CD, DVD, or diskette, and it can be downloaded from a Web site. The installation process automatically begins when you insert the CD in the disc drive. If the installation process doesn’t automatically begin, refer to the documentation that came with the software. If no documentation exists, follow the procedure listed here to install software from a CD or diskette.
If you download software from a Web site, follow the installation instructions that are usually displayed on the Web page. If installation instructions are not available, complete the steps listed here. Did you know ... Before downloading files of any kind from the Internet, make sure that call-waiting is disabled, and that your anti-virus utility is running. Installing Software Downloaded from the Internet 1.
6-6 COMMON TASKS MY PRESARIO—GETTING STARTED
Computer Upgrades 7 In This Chapter In this chapter, you learn how to access the internal parts of the computer and how to perform basic upgrades. Internal Components, 7-2 Many components of the computer are replaceable and upgradable. This chapter should be used as a supplement to the instructions provided with your new component. Upgrading Components, 7-3 Note: All descriptions in this chapter refer to the 5000 Series.
Internal Components Your Computer is constructed with an Easy Access panel. This design makes accessing the internal parts easy. Accessing Internal Computer Components Internal Components 1. Press the Power button to turn off the computer. 2. Disconnect the power cable from the wall and computer. Warning Failure to disconnect the power from the computer may result in personal injury.
Upgrading Components The CD-ROM, CD-RW, and DVD-ROM drives are often called optical drives because they use light to read and write information. Your CD-ROM drive reads data from a CD. They are a popular choice for software and data distribution due to the combination of large storage capacity and high quality performance. The CD-RW drive uses advanced technology to write and rewrite to compact disc(s). CD-RW drives are capable of writing multiple formats, such as saving data or video and audio files.
Tip The upper front panel door was designed with finger holes to make opening the door easy. 5. Grasp under the bottom of the upper front panel door, lift up, and gently remove from the hooks. Tip The drive data cable has a colour pull tab to help you identify the cable. Tip The drive rails snap on and off the drive(s). Save the drive rails that came with your computer. They will be used on your new drive(s). 6.
Upgrading Computer Memory Memory is the workspace for your computer. Data and instructions are stored temporarily in memory. The most powerful processor and the fastest hard drive will not perform well without the workroom to keep the programme and data close at hand. 1. Complete the Accessing Internal Computer Components procedure. 2. Pull outward on the release latches found on both ends of the memory slot. 3. Align the Memory Module 1 with the memory slot. 4.
Adding Components The hard drive is used to store information permanently inside your computer. Adding the Optional Hard Drive Adding Components 1. Complete the “Accessing Internal Computer Components” procedure before adding an optional hard drive. The optional hard drive shown may differ slightly from your particular optional hard drive. ▲ Caution: Dropping the hard drive may cause the read/write heads to dig into the media, resulting in damage to the heads and the media, and loss of data.
4. Line up the hard drive data cable with the pins on the hard drive. Make sure you do not bend the pins. Connect the hard drive data cable 1 and power cable 2 to the new hard drive. 5. Insert the optional hard drive bracket tabs 1 into the primary hard drive bracket slots 2. Ensuring that all cables are clear, push the base of the optional hard drive bracket into position. 6. Replace the screw securing the optional hard drive bracket to the chassis.
Adding Components (continued) An expansion card is a circuit board that fits into a computer expansion slot to add a certain function such as a modem, sound or audio card, Network Interface Card (NIC), or Small Computer System Interface (SCSI) adapter. Adding an Expansion or Option Card Note: Some Presarios come with AGP slots for graphics card options only. 1. Complete the “Accessing Internal Computer Components” procedure. 2.
Need Some Help? In This Chapter Helpful Hints, 8-2 8 This chapter provides information on how to identify and fix common problems that may occur with your computer. Without contacting a technician, you can easily diagnose and fix many computer problems on your own.
Helpful Hints See also ... For additional troubleshooting information relating to your printer or monitor, see the documentation that came with your equipment. Helpful Hints If you encounter problems with your computer, monitor, or software, review the following check list before taking further action: ➜ Check that the computer and monitor are plugged into a working electrical outlet. ➜ Check to see that the computer is turned on and the power light ∏ located on the front of the computer is on.
QuickRestore CD Using the QuickRestore CD QuickRestore CD Restarting your computer with the QuickRestore CD in the drive displays the following menu: The QuickRestore CD can reinstall the software to the state it was in when you purchased the computer. You also have the option of restoring your computer to the way it was when you performed the last User Backup. Tip User Backup creates USER.PQI files. These files are read-only—you cannot edit their contents. Did you know ...
Compaq Support Compaq Support If you have a computer problem or question, check the following resources for answers: ➜ ➜ ➜ Review the “Need Some Help?” chapter in this guide for suggestions on how to fix the problem. Press the Help G button on the keyboard to access service and support information related to your Presario, to find information about your computer and computer-related peripherals, and to access links to online technical help. Visit the Compaq Web Site at: www.compaq.
Troubleshooting If a solution does not fix your problem, try all solutions for the symptom or try the solution a second time. Tip Troubleshooting Information in this section is divided into three areas: Symptom, Problem, and Solution. The Symptom line describes the symptom or warning for the type of problem you are having. The Problem column identifies one or more reasons why the symptom may have occurred. The Solution column describes what you should do to try to fix the problem.
CD-ROM, CD-RW, or DVD-ROM Symptom CD-ROM, CD-RW, or DVD-ROM drive cannot read a disc or takes too long to start. Problem Solution CD has been inserted upside down. Reinsert the CD with the label facing up. The DVD-ROM drive will take longer to start because it has to determine the type of media being played, such as audio or video. Wait at least 30 seconds to let the DVD-ROM drive determine the type of media being played. If the disc still does not start, read the other solutions listed in this topic.
Diskette Drive Symptom Not reading drive: “Abort, Retry, Fail?” message appears. “Non-system disk or disk error” message is displayed. Problem A non-formatted diskette has been inserted. To format the diskette: 1. Double-click the My Computer g icon on the Windows desktop. 2. Select the diskette (A) drive. 3. Click File, and point to Format. 4. Select desired options, and click Start to begin formatting the diskette. Diskette is damaged. Replace the diskette with a new one.
Symptom Diskette drive light stays on. Diskette drive cannot save information to diskette. 8-8 NEED SOME HELP? Problem Solution Diskette has been improperly inserted. Remove the diskette and reinsert it as follows: Insert the edge with the sliding cover into the drive, face up, and push all the way in until the diskette stops. Diskette is damaged. Remove the diskette and insert a new diskette. If a problem persists, run the Windows Maintenance Wizard to repair the drive: 1.
Symptom Diskette drive cannot read a diskette. Problem Solution Diskette drive has failed. Call Compaq Technical Support. Refer to your Certificate of Warranty for details. Diskette is not formatted. To format the diskette: 1. On the Windows desktop, double-click the My Computer g icon. 2. Select the diskette (A) drive. 3. Click File, and point to Format. 4. Select the desired options, and click Start to begin formatting the diskette. Diskette drive has failed. Call Compaq Technical Support.
Hard Drive Symptom Problem Solution Computer seems to be locked up. Programme in use has stopped responding to commands. Attempt a normal Windows shutdown. If this fails, press the Reset button for four or more seconds to turn off the power. To restart your computer, press the Reset button again. Hard drive error message is displayed. Part of hard drive has failed. Run the Windows Maintenance Wizard to repair the drive: 1. From the Windows taskbar, click the Start button. 2.
Internet Access Symptom Problem Cannot connect to the Internet. Internet Service Provider (ISP) account is not set up properly. Verify Internet settings or contact your ISP for assistance. Modem is not set up properly. Reconnect the modem, verifying the following connections: telephone line to telephone (for external phone sets) and telephone line to wall jack (from computer to wall). Web browser is not set up properly. Verify that the Web browser is installed and set up to work with your ISP.
Keyboard and Scroll Mouse Symptom Keyboard commands and typing are not recognised by computer. Problem Keyboard connector is not properly connected. 1. 2. 3. 4. 5. Programme in use has stopped responding to commands. Solution On the Windows taskbar, click the Start button. On the Start menu, click Shut Down... The Shut Down Windows dialog box is displayed. Select the Shut down option. Click OK. After the shutdown is complete, reconnect the keyboard to the back of your computer and restart your computer.
Memory Symptom Insufficient memory message is displayed. MY PRESARIO—GETTING STARTED Problem All memory in computer is being used by open programmes, and memory is needed for desired task. Solution To avoid Windows automatically running unnecessary programmes at startup: 1. From the Windows desktop, click the Start button. 2. Select Run. 3. In the Open box, type MSCONFIG. 4. Click OK. The System Configuration Utility dialog box is displayed. 5.
Power Symptom Computer will not turn on. “Illegal Operation has Occurred” error message is displayed. Problem Solution Line voltage selection switch is not in the proper position for your region (115V/ 230V). Set the line voltage selection switch to the correct setting for your region, or call Compaq Technical Support for assistance. Refer to your Certificate of Warranty for details. Wall outlet is bad. Test the outlet by connecting a different electrical device to outlet.
Glossary G This Glossary defines commonly used terms to help new users understand computer concepts. Some of the terms are used in this guide. An extensive Glossary is provided on the My Presario—Learning More CD. 1394 port A new type of connector for plugging in peripherals with extremely fast data transfer rates, such as video cameras. cursor The blinking vertical line on the screen that indicates where the next character appears when you type.
E e-mail (electronic mail) Messages sent over the Internet. F fax modem A modem that allows your computer to transmit and receive faxes. file extension A period and three characters after a file name that indicate the programme in which the file was created. For example, filename.doc. The .doc extension indicates that the file was created in Microsoft Word. G game port A connector on the back of the computer for plugging in a gamepad, joystick, or steering wheel.
minimise To shrink a running programme window into a button on the Windows taskbar by clicking the Minimise Q button—the button with the minus sign in the upper-right corner of a window. Click the button on the taskbar to view the window again. modem A device inside the computer that converts data from digital format to analogue format so that it can be transferred through a standard telephone line to another computer. The modem in the receiving computer converts the data back to digital format.
search engine A programme, accessed on the Internet, that allows you to search large databases for information, using keywords or phrases. serial port A small connector on the back of the computer (or keyboard) for plugging in a thin cable attached to a serial device, such as a mouse. server A computer with a large hard disk that serves (provides information to) other computers connected to it by a network. The Internet is a network of servers.
I Index Symbols @ sign 5-6 A AC power port 2-2, 2-3 Adaptec Easy CD Creator creating CDs 4-20 Add/Remove Programmes 6-4 AOL connecting with 5-3 searching 5-4 Application and Web buttons Help 4-5 My Programme 4-5 arrow keys 4-2 audio playing a CD 4-16 port 2-2 speaker port 2-3 autoscrolling 4-10 MY PRESARIO—GETTING STARTED B backup files 8-3 BIOS setup 8-2 browser common features 5-3 button Back 4-16 CD/DVD Control 4-3 Close 5-8 Eject 4-16 Forward 4-16 Instant E-mail 5-5 keyboard 4-3 My Programme 4-6 Pla
C cable speaker 2-4, 2-5 CD creating 4-20 recovery 8-3 CD drive 2-2, 2-3, 7-3 CD/CD-RW drive replacing 7-3 CD/DVD drive inserting a CD or DVD 4-16 CD/DVD-ROM cleaning 8-6 Windows does not detect driver 8-6 CD/DVD-ROM Control buttons 4-3 Eject/Load 4-3 Fast Forward/Next Track 4-3 Play/Pause 4-3 Rewind/Previous Track 4-3 Stop 4-3 CD/DVD-ROM drive 2-2, 2-3 inserting a CD or DVD 4-16 CD-ROM drive 2-2, 2-3 inserting a disc 4-14 location, illustrated 2-3 removing a disc 4-14, 4-16 CD-RW drive 7-3 backup disc 4-20
E electronic documents defined 1-3 e-mail address criteria 5-6 Close button 5-8 defined 5-5 delete key 5-8 extensions 5-6 Hotmail 5-5 Inbox 5-8 message window 5-7 Message/New Message 5-7 New Mail 5-7 Outlook Express 5-5 reading 5-8 receiving 5-6, 5-8 Send and Receive 5-5 sending 5-6, 5-7 Subject box 5-7 To box 5-7 undeliverable 5-5 using 5-6 writing messages 5-5 emergency diskette 8-3 energy saver low-power state 4-7 Ethernet network 2-2 port 2-2 F files accessing 4-9 function keys F1 through F12 4-2 MY P
My Presario 4-4 Retail/Affinity Central 4-4 Search 4-4 setting 5-3 Internet Service Provider See also ISP 4-4 Internet Video Camera features 4-22 ISP 5-2, 5-6, 5-7, 5-8 problems with account 8-11 server name 5-6 user name 5-6 monitor flat-panel monitor 8-9 port 2-2 port, illustrated 2-3 problems with 8-9 mouse See also Scroll Mouse problems 8-12 My Presario registration 5-10 My Programme button assigning 4-6 J Jewel Case Creator 4-20 K keyboard arrow keys 4-2 function keys F1 through F12 4-2 main keys 4-
parallel 2-2, 2-10 power 2-2, 2-3 PS2 2-2 serial 2-2 USB 2-2, 2-10 ports 1394, illustrated 2-3 for connecting joysticks, gamepads, video controllers 2-3 monitor 2-3 parallel 2-3 serial 2-3 USB 2-3 power port 2-2, 2-3 problems with 8-14 Power On button 2-2 Power On button, illustrated 2-3 printer setting up 2-10, 2-11 printing documents 6-2 from the Internet 6-2 options 6-2 problems 8-5 audio driver 8-5 computer 8-4 diskette 8-7 hard drive 8-10 hard drive damaged 8-14 hard drive failed 8-7 identifying 8-5 in
sleep mode 4-7, 8-9 customising 4-7 software installing downloaded files 6-5 speakers Audio In port 4-11 cassette player 4-11 CD player 4-11 MP3 player 4-11 turning on 4-11 volume control 4-11 start a programme 3-3 Start button 3-2, 3-3 Start Menu shutting down your computer 3-3 Start menu options Help 3-3 Log Off 3-3 Programmes 3-3 Run 3-3 Settings 3-3 Shut Down 3-3 start-up disk 8-14 status lights caps lock 4-8 e-mail 4-8 number lock 4-8 scroll lock 4-8 sleep 4-8 storage 2-2 surge protector 1-5, 2-4, 2-5
