Specifications

P
RESARIO
N
OTEBOOK
M
AINTENANCE AND
S
ERVICE
G
UIDE
1400 S
ERIES
T
ROUBLESHOOTING
31
Presario 1400 Series
Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340,
XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356
Solving PC Card Problems
The following table lists some causes and solutions for common PC Card problems.
Solving PC Card Problems
Problem Probable Cause Solution
When the Notebook is turned
on and a PC card is inserted,
the Notebook does not beep.
Card is not inserted properly. Ensure that the card is inserted in the
correct orientation.
PC card beeps are disabled. Double-click the PC card icon in the
Control Panel, then click the Global
Settings tab, enabling the PC Card
sound effects.
Speaker is turned off or volume is
turned down.
Press volume buttons to turn the
speaker on, then increase the
volume.
PC card drivers are not installed. Double-click the Add New
Hardware icon in the Control Panel
for installation instructions. If the PC
card or drivers are not compatible
with Windows, install drivers and use
the PC Card in MS-DOS mode.
Card or card driver is not
supported.
Contact Compaq’s authorized service
provider for a list of PC cards tested
successfully in Compaq PC card
platforms.
PC card modem, fax, or
network card does not work.
Card is not fully inserted into the
slot or is not inserted properly.
Ensure that the card is inserted in the
correct orientation.
Telephone cord is not plugged in all
the way.
Check and secure telephone
connection.
Necessary drivers are not installed
(turned on).
Install drivers.
PC card modem or fax card
does not work.
You are trying to access the card
using the wrong COM port.
See Specifications to verify COM port.
The card conflicts with a serial
device.
See Specifications to verify address.
The card is not supported. Use supported cards only.