Specifications

22 T
ROUBLESHOOTING
P
RESARIO
N
OTEBOOK
M
AINTENANCE AND
S
ERVICE
G
UIDE
1400 S
ERIES
Presario 1400 Series
Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340,
XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356
Solving DVD or CD Drive Problems
Some causes and solutions for common DVD or CD drive problems are listed in the following table.
Solving Battery Pack/Gauge Problems (Continued)
Problem Probable Cause Solution
Battery pack has partially self-
discharged.
Condition the battery pack by fully
charging, fully discharging, then fully
recharging again.
To maintain the charge, leave battery
packs in the Notebook when it is
connected to external power.
If the Notebook is disconnected from
external power for more than two
weeks, remove battery packs from
the Notebook to reduce the discharge
rate.
Battery pack is being exposed
to high temperatures or
extremely cold temperatures.
Keep the battery pack within the
recommended temperature range for
operation or storage.
• Operating Range: 50
º
F to 104
º
F
(10
º
C to 40
º
C)
• Storage Range: -4
º
F to 86
º
F (-20
º
d C to 30
º
C)
Recharge the battery pack.
Solving DVD or CD Drive Problems
Problem Probable Cause Solution
DVD or CD drive cannot
read a compact disc.
Disc is upside down or
improperly inserted in the DVD
or CD drive.
Open the loading tray, place the
compact disc in tray (label side
up), then close tray.
CD is CD Plus or Pregap/Track 0
type.
Cannot read these types of CDs in
24X. Remove the CD.