Specifications

RESARIO

OTEBOOK

AINTENANCE

AND

ERVICE

UIDE

1400 S

ERIES

ROUBLESHOOTING

Presario 1400 Series

Models: XL240, XL241, XL242, XL244, XL245, XL246, XL247, XL250, XL340,

XL341, XL342, XL343, XL344, XL345, XL346, XL350, XL352, XL355, and XL356

Computer Checkup (TEST)

Computer Checkup (TEST) determines whether the various Notebook components and devices are

recognized by the system and functioning properly. Information generated by Computer Checkup

can be displayed, printed, or saved.

Follow this procedure to run Computer Checkup:

1. Plug the Notebook into an external power source. (A low-battery condition could interrupt the

program.)

2. Turn on the external devices that need testing. Connect the printer if a log of error messages

needs printing.

3. Insert the Compaq Diagnostics diskette in drive A.

4. Turn on or restart the Notebook. The Notebook starts from drive A, and the Diagnostics

Welcome screen is displayed.

5. Press Enter to continue. The Diagnostics menu is displayed on screen.

6. Select Computer Checkup from the Diagnostics menu. A Test Option menu is displayed.

7. Select View the Device List from the Test Option menu. A list of the

installed Compaq devices is displayed.

8. If the list of installed devices is correct, select OK. The Test Option menu is displayed.

Note: If the list is incorrect, check new devices for proper installation.

Select one of the following from the Test Option menu:

•

Quick Check Diagnostics. This check runs a quick, general test on each device with a

minimal number of prompts. If errors occur, they are displayed when the testing is complete.

Error messages cannot be printed or saved.

•

Automatic Diagnostics. This diagnostic runs unattended, performs maximum testing of each

device with minimal prompts, and allows the operator to choose how many times to run the tests, to

stop on errors or to print and save a log of errors.

•

Prompted Diagnostics. This test allows maximum control over testing the devices. It permits the

operator to choose attended or unattended testing, whether or not to stop on errors, or to choose to

print or save a log of errors.

9. Follow the instructions on the screen as the devices are tested. When testing is complete, the

Test Option menu is displayed.

10. Exit the Test Option menu.

11. Exit the Diagnostics menu.