Specifications

DVD-ROM and CD-RW/DVD-ROM Troubleshooting
START
Audio CD functions ok?
END
Perform software check
(Procedure 3)
Perform diagnostic test
(Procedure 4)
Perform connection and
replacement check
(Procedure 5)
Perform audio CD check
(Procedure 1)
Perform drive-
cleaning check
(Procedure 2)
No
Yes
Replace system board
Figure 6-11 CD-ROM/DVD drive troubleshooting process