User's Manual
Table Of Contents
- Read this first
- Chapter 1. Product overview
- Chapter 2. Using your computer
- Registering your computer
- Frequently asked questions
- Using the tablet buttons
- Using the Tablet Digitizer Pen
- Using the multi-touch screen
- Operating modes
- Special keys
- Using the keyboard
- Using the ThinkPad pointing device
- Power management
- Connecting to the network
- Presentations and multimedia
- Using audio features
- Using the camera
- Using a flash media card
- Chapter 3. You and your computer
- Chapter 4. Security
- Chapter 5. Recovery overview
- Chapter 6. Enhancing your computer
- Chapter 7. Advanced configuration
- Chapter 8. Preventing problems
- Chapter 9. Troubleshooting computer problems
- Diagnosing problems
- Troubleshooting
- Computer stops responding
- Spills on the keyboard
- Error messages
- Errors without messages
- Beep errors
- Memory module problems
- Networking problems
- Problems with the keyboard and other pointing devices
- Problems with the display and multimedia devices
- Battery and power problems
- Problems with drives and other storage devices
- A software problem
- Problems with ports and connectors
- Chapter 10. Getting support
- Appendix A. Regulatory information
- Wireless related information
- Export classification notice
- Electronic emission notices
- Federal Communications Commission Declaration of Conformity
- Industry Canada Class B emission compliance statement
- European Union - Compliance to the Electromagnetic Compatibility Directive
- German Class B compliance statement
- Korea Class B compliance statement
- Japan VCCI Class B compliance statement
- Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase
- Lenovo product service information for Taiwan
- Eurasian compliance mark
- Appendix B. WEEE and recycling statements
- Appendix C. Restriction of Hazardous Substances Directive (RoHS)
- Appendix D. ENERGY STAR model information
- Appendix E. Notices
Solution:TheEEPROMchecksumisnotcorrect(block#4and5).Resettheblock#0and1,forexample
theboxSerialNumber,and/orblock#4and5,forexampletheUUID.
•Message:0190:Criticallow-batteryerror.
Solution:Thecomputerturnsoff,becausethebatteryislow.Connecttheacpoweradaptertothe
computerandchargethebattery.
•Message:0191:SystemSecurity-Invalidremotechangerequested.
Solution:Badsystemcongurationchangerequesthasbeendetected,forexample,theBootBlock
updatehasfailedorunknownrequestpackethasbeendetected.Tocleartheerror,entertheThinkPad
Setupprogram.
•Message:0199:SystemSecurity-Securitypasswordretrycountexceeded.
Solution:Thismessageisdisplayedifyouenterawrongsupervisorpasswordmorethanthreetimes.
Conrmthesupervisorpasswordandtryagain.Tocleartheerror,entertheThinkPadSetupprogram.
•Message:1802:Unauthorizednetworkcardispluggedin-Poweroffandremovethenetworkcard.
Solution:Thewirelessnetworkcardisnotsupportedonthiscomputer.Removeit.
•Message:0251:SystemCMOSchecksumbad.
Solution:ThesystemCMOSmighthavebeencorruptedbyanapplicationprogram.Thecomputeruses
thedefaultsettings.RunThinkPadSetuptorecongurethesettings.Ifyoustillseethesameerrorcode,
havethecomputerserviced.
•Message:0271:RealTimeClockError-CheckDateandTimesettings.
Solution:Neitherthedatenorthetimeissetinthecomputer.EnterThinkPadSetuptosetthedateand
time.
•Message:2000:ThinkVantageActiveProtectionsensordiagnosticsfailed.
Solution:ThinkVantage
®
ActiveProtectionsensorisnotworkingcorrectly.Havethecomputerserviced.
•Message:2100:DetectionerroronHDD0(MainHDD).
Solution:Theharddiskdriveisnotworking.Havetheharddiskdriveserviced.
•Message:2102:DetectionerroronHDD2(M.2SATA)
Solution:TheM.2SATAdeviceisnotworking.HavetheM.2SATAdeviceserviced.
•Message:2110:ReaderroronHDD0(MainHDD)
Solution:Themainharddiskdriveisnotworking.Havethemainharddiskdriveserviced.
•Message:2112:ReaderroronHDD2(M.2SATA)
Solution:TheM.2SATAdeviceisnotworking.HavetheM.2SATAdeviceserviced.
•Message:2200:MachineTypeandSerialNumberareinvalid.
Solution:MachineTypeandSerialNumberareinvalid.Havethecomputerserviced.
•Message:2201:MachineUUIDisinvalid.
Solution:MachineUUIDisinvalid.Havethecomputerserviced.
•Message:Fanerror
Chapter9.Troubleshootingcomputerproblems83