User's Manual

Table Of Contents
2.OpenControlPanelandclickHardwareandSoundSoundPlayback.
3.IfyouareusingaHeadsetprole,selectBluetoothHands-freeAudioandclicktheSetDefault
button.IfyouareusinganAVprole,selectStereoAudioandclicktheSetDefaultbutton.
4.ClickOKtoclosetheSoundwindow.
Problemswiththekeyboardandotherpointingdevices
Thefollowingarethemostcommonproblemswithkeyboardsandotherpointingdevices.
TrackPointpointingdeviceproblems
Problem:Thepointerdriftswhenthecomputeristurnedonorafteritresumesnormaloperation.
Solution:ThepointermightdriftwhenyouarenotusingtheTrackPointpointingdeviceduringnormal
operation.ThisisanormalcharacteristicoftheTrackPointpointingdeviceandisnotadefect.Pointer
driftingmightoccurforseveralsecondsunderthefollowingconditions:
Whenthecomputeristurnedon
Whenthecomputerresumesnormaloperation
WhentheTrackPointpointingdeviceiskeptpressedforalongtime
Whenthetemperaturechanges
Problem:TheTrackPointpointingdeviceorThinkPadtrackpaddoesnotwork.
Solution:EnsurethattheTrackPointpointingdeviceorThinkPadtrackpadisenabledintheThinkPad
pointingdevicesettingwindow.
Keyboardproblems
Problem:Allorsomekeysonthekeyboarddonotwork.
Solution:Ifanexternalnumerickeypadisconnected:
1.Turnoffthecomputer.
2.Removetheexternalnumerickeypad.
3.Turnonthecomputerandtryusingthekeyboardagain.
Ifthekeyboardproblemisresolved,carefullyreconnecttheexternalnumerickeypadandtheexternal
keyboard.Ensurethatyouhaveseatedtheconnectorscorrectly.
Iftheproblempersists,ensurethatthecorrectdevicedriverisinstalledbydoingthefollowing:
1.OpenControlPanel.ChangetheviewofControlPanelfromCategorytoLargeiconsorSmallicons.
2.ClickKeyboard.
3.SelecttheHardwaretab.IntheDevicePropertiespane,ensurethatyouseethismessage:Device
Status:Thisdeviceisworkingproperly.
Ifkeysonthekeyboardstilldonotwork,havethecomputerserviced.
Problem:Allorsomekeysontheexternalnumerickeypaddonotwork.
Solution:Ensurethattheexternalnumerickeypadiscorrectlyconnectedtothecomputer.
Problemswiththedisplayandmultimediadevices
Thistopicincludesthemostcommonproblemswithdisplaysandmultimediadevices,includingthe
computerdisplay,theexternalmonitor,andaudiodevices.
Chapter9.Troubleshootingcomputerproblems87