User's Manual
Table Of Contents
- Read this first
- Chapter 1. Product overview
- Chapter 2. Using your computer
- Chapter 3. You and your computer
- Chapter 4. Security
- Chapter 5. Recovery overview
- Chapter 6. Replacing devices
- Chapter 7. Advanced configuration
- Chapter 8. Preventing problems
- Chapter 9. Troubleshooting computer problems
- Diagnosing problems
- Troubleshooting
- Computer stops responding
- Spills on the keyboard
- Error messages
- Errors without messages
- Beep errors
- Memory module problems
- Networking problems
- Problems with the keyboard and other pointing devices
- Problems with the display and multimedia devices
- Battery and power problems
- Problems with drives and other storage devices
- A software problem
- Problems with ports and connectors
- Chapter 10. Getting support
- Appendix A. Regulatory information
- Wireless related information
- Export classification notice
- Electronic emission notices
- Federal Communications Commission Declaration of Conformity
- Industry Canada Class B emission compliance statement
- European Union - Compliance to the Electromagnetic Compatibility
- German Class B compliance statement
- Korea Class B compliance statement
- Japan VCCI Class B compliance statement
- Japan compliance statement for products which connect to the pow
- Lenovo product service information for Taiwan
- Appendix B. WEEE and recycling statements
- Appendix C. ENERGY STAR model information
- Appendix D. Notices
- Appendix E. Restriction of Hazardous Substances Directive (RoHS)
Chapter8.Preventingproblems
AnimportantpartofowningaThinkPadnotebookcomputerismaintenance.Withpropercare,you
canavoidcommonproblems.Thischapterprovidesinformationthatcanhelpyoukeepyourcomputer
runningsmoothly.
•“Generaltipsforpreventingproblems”onpage83
•“Makingsuredevicedriversarecurrent”onpage84
•“Takingcareofyourcomputer”onpage85
Generaltipsforpreventingproblems
1.IfyourcomputerisequippedwithbothaharddiskdriveandanmSATAsolid-statedrive,youarenot
recommendedtousethemSATAsolid-statedriveasabootabledevice.ThemSATAsolid-statedriveis
designedanddevelopedfor“cache”functionpurposeonly.IfyouusethemSATAsolid-statedriveasa
bootabledevice,itsreliabilityisnotguaranteed.
2.Checkthecapacityofyourharddiskdrivefromtimetotime.Iftheharddiskdrivegetstoofull,the
Windowsoperatingsystemwillslowdownandmightproduceerrors.Tochecktheharddiskdrive
capaity,opentheWindowsExplorerandclickComputer.
3.Emptyyourrecyclebinonaregularbasis.
4.Usediskdefragmenttoolregularlyonyourharddiskdrivetoimprovedataseekandreadtimes.
5.Tofreeupdiskspace,uninstallunusedapplicationprograms.
Note:Youalsomightwanttolookforapplicationprogramduplicationoroverlappingversions.
6.CleanoutyourInbox,Sent,andTrashfoldersfromyoure-mailclientprogram.
7.Backupyourdataatleastonceaweek.Ifcriticaldataispresent,itisagoodideatoperformadaily
backupoperation.Lenovohasmanybackupoptionsavailableforyourcomputer.Rewritableoptical
drivesareavailableformostmachinesandareeasilyinstalled.
8.Schedulesystemrestoreoperationstotakeasystemsnapshotperiodically.Formoreinformationabout
systemrestore,seeChapter5“Recoveryoverview”onpage49.
9.UpdatedevicedriversandUEFIBIOSwhenneeded.
10.Proleyourmachineathttp://www.lenovo.com/supporttokeepuptodatewithcurrentdriversand
revisions.
11.Ensuredevicedriversfornon-Lenovoperipheraldevicesarekeptuptodate.Youmightwanttoreadthe
devicedriverinformationreleasenotespriortoupdatingforcompatibilityorknownissues.
12.Keepalogbook.Entriesmightincludemajorhardwareorsoftwarechanges,driverupdates,minor
issuesyouhaveexperienced,andhowyouresolvedtheminorissues.
13.Ifyoueverneedtorunarecoveryonyourcomputertoreturnthepreloadontothemachine,the
followingtipsmighthelpalongtheway:
•Removeallexternaldevicessuchastheprinter,keyboard,andsoon.
•Ensurethatyourbatteryischargedandthatyouhavetheacpowerconnected.
•BootintoThinkPadSetupandloadthedefaultsettings.
•Restartthecomputerandstarttherecoveryoperation.
•Ifyouusediscstorecoverthecomputer,donotremovethediscfromthedriveuntilpromptedto
doso.
14.Forsuspectedharddiskdriveissues,referto“Diagnosingproblems”onpage89toruna
diagnostictestofthedrivebeforeyoucalltheCustomerSupportCenter.Ifyourcomputerdoes
notstartup,downloadthelestocreateabootableself-testmediafromthefollowingWebsite:
http://www.lenovo.com/hddtest.Runthetestandrecordanymessagesorerrorcodes.Ifthetest
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