User's Manual
Table Of Contents
- Read this first
- Chapter 1. Product overview
- Chapter 2. Using your computer
- Chapter 3. You and your computer
- Chapter 4. Security
- Chapter 5. Recovery overview
- Chapter 6. Replacing devices
- Chapter 7. Advanced configuration
- Chapter 8. Preventing problems
- Chapter 9. Troubleshooting computer problems
- Diagnosing problems
- Troubleshooting
- Computer stops responding
- Spills on the keyboard
- Error messages
- Errors without messages
- Beep errors
- Memory module problems
- Networking problems
- Problems with the keyboard and other pointing devices
- Problems with the display and multimedia devices
- Battery and power problems
- Problems with drives and other storage devices
- A software problem
- Problems with ports and connectors
- Chapter 10. Getting support
- Appendix A. Regulatory information
- Wireless related information
- Export classification notice
- Electronic emission notices
- Federal Communications Commission Declaration of Conformity
- Industry Canada Class B emission compliance statement
- European Union - Compliance to the Electromagnetic Compatibility
- German Class B compliance statement
- Korea Class B compliance statement
- Japan VCCI Class B compliance statement
- Japan compliance statement for products which connect to the pow
- Lenovo product service information for Taiwan
- Appendix B. WEEE and recycling statements
- Appendix C. ENERGY STAR model information
- Appendix D. Notices
- Appendix E. Restriction of Hazardous Substances Directive (RoHS)
•Message:0189:InvalidRFIDcongurationinformationarea.
Solution:TheEEPROMchecksumisnotcorrect(block#4and5).Resettheblock#0and1,forexample
theboxSerialNumber,and/orblock#4and5,forexampletheUUID.
•Message:0190:Criticallow-batteryerror.
Solution:Thecomputerturnsoff,becausethebatteryislow.Connecttheacpoweradaptertothe
computerandchargethebattery.
•Message:0191:SystemSecurity-Invalidremotechangerequested.
Solution:Badsystemcongurationchangerequesthasbeendetected,forexample,theBootBlock
updatehasfailedorunknownrequestpackethasbeendetected.Tocleartheerror,entertheThinkPad
Setupprogram.
•Message:0199:SystemSecurity-Securitypasswordretrycountexceeded.
Solution:Thismessageisdisplayedifyouenterawrongsupervisorpasswordmorethanthreetimes.
Conrmthesupervisorpasswordandtryagain.Tocleartheerror,entertheThinkPadSetupprogram.
•Message:1802:Unauthorizednetworkcardispluggedin-Poweroffandremovethenetworkcard.
Solution:TheMiniPCIExpressnetworkcardisnotsupportedonthiscomputer.Removeit.
•Message:1820:Morethanoneexternalngerprintreadersareattached.Poweroffandremoveallbut
thereaderthatyousetupwithinyourmainoperatingsystem.
Solution:Therearemorethanoneexternalngerprintreaders.Poweroffandremoveallbutthereader
thatyousetupwithinyourmainoperatingsystem.
•Message:0251:SystemCMOSchecksumbad.
Solution:ThesystemCMOSmighthavebeencorruptedbyanapplicationprogram.Thecomputeruses
thedefaultsettings.RunThinkPadSetuptorecongurethesettings.Ifyoustillseethesameerrorcode,
havethecomputerserviced.
•Message:0253:EFIVariableBlockDatawasdestroyed.
Solution:ThesystemEFIVariableBlockDatamighthavebeencorrupted.
•Message:0271:Dateandtimeerror.
Solution:Neitherthedatenorthetimeissetinthecomputer.EnterThinkPadSetuptosetthedateand
time.
•Message:ThinkVantageActiveProtectionsensordiagnosticsfailed.
Solution:ThinkVantage
®
ActiveProtectionsensorisnotworkingcorrectly.Havethecomputerserviced.
•Message:2100:InitializationerroronHDD0(MainHDD).
Solution:Theharddiskdriveisnotworking.Havetheharddiskdriveserviced.
•Message:2101:DetectionerroronHDD1(UltrabayHDD)
Solution:TheUltrabayharddiskdriveisnotworking.HavetheUltrabayharddiskdriveserviced.
•Message:2102:DetectionerroronHDD2(MiniSATA)
Solution:TheMiniSATAdeviceisnotworking.HavetheMiniSATAdeviceserviced.
•Message:2110:ReaderroronHDD0(MainHDD)
Chapter9.Troubleshootingcomputerproblems91