User's Manual

20
7. Troubleshooting
If you encounter some problems while using our product, please refer to this troubleshooting section.
Problems Solutions
Cannot connect to the network # Make sure the Wireless LAN Switch is turned
on.
# Check if the SSID is correct (note that it is case-
sensitive)
# Check Link Quality in Configuration Page. If
the link quality is poor, rescan and find another
Access Point.
# Check if the operating mode is set properly.
See Chapter 4.4 Configuration Page.
# Check if the WEP key is correctly entered.
# Be sure you are in the range of a working
Access Point.
# Make sure the channel been set is in the range
of 1~11.
The host computer cannot wirelessly
connect with my Pocket PC?
# Make sure you have setup the partnership for
your Pocket PC and your host computer.
# Make sure you are within the range of a
working network.
# Make sure you have entered the IP address of
the host computer as the WINS server on your
Pocket PC.
# Reset your Handheld PC or Pocket PC to make
the TCP/IP settings take effect.
# Make sure the SSID, WEP keys and channel for
all devices in the network are set the same.
# Make sure the channel been set is in the range
of 1~11.
Cannot edit the "Channel" and "Country"
field in "Infrastructure" Mode?
# In Infrastructure mode, country and channel are
decided by the Access Point. You can only
join the existing network formed by the working
Access Point, not to create a new Wireless
Network.
The Pocket PC freezes # Reset the Pocket PC.