User's Manual

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Troubleshooting
The display
says
Enter Unlock
Code
. How do I
unlock my
phone?
Enter the factory-preset unlock
code, 1234, or the last 4 digits of
your phone number.
If you changed the default unlock
code in your phone, enter the
unlock code that you defined to
unlock it.
My phone asks
for an unlock
code when I try
to open a
feature.
The application you want is
locked. If you own the phone but
do not know the unlock code, see
“Changing the SIM card PIN
Code” on page 120.
My phone rings
even though I
selected the
silent or vibrate
alert profile.
The ringer may be set to play a
tone even though your phone is
set to a silent alert profile.
I tried to place
a call and
heard an
alternating
high/low tone.
Your call did not reach the
wireless system. You may have
dialed the number too soon after
turning the phone on. Wait until
the display shows the name of
your service provider before
making a call.
Question Answer