User's Manual

D
RA
F
T
190
Troubleshooting
The following referring to specific problems:
Question Answer
My phone was
stolen. To
whom should I
report this?
Report a stolen phone to the
police and to your service
provider.
I forgot my
password
See “Changing the SIM card PIN
Code” on page 120.
I pressed the
End/Power key,
but nothing
happened.
To turn your phone On or Off,
Press and hold the End/Power
key
P for 2 seconds. If your phone
will still not turn On when you do
this, then check to see if your
phone’s battery is charged.
The Display
says Insert SIM
card or Check
SIM Card even
though I have
inserted my
SIM card in the
phone.
The SIM card may be incorrectly
inserted. Check the SIM card to
make sure that it is inserted
properly.
The display
says SIM
Blocked. How
do I unblock
my SIM card?
Call your service provider to
obtain the PIN unblocking code.