User's Manual

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189
Troubleshooting
Is the earpiece
volume too
low?
While on a call, scroll up.
Is the other
party unable to
hear you?
Your phone may be muted. You
may take the call off of mute by
making the appropriate soft key
selection.
Also, you and/or the person you
are speaking with may be in a
weak network coverage area.
Make sure that your phone’s
microphone is not obstructed.
Has the phone
been damaged,
dropped or
gotten wet?
Dropping your phone, getting it
wet, or using a non-Motorola
battery charger can damage the
phone. The phone's limited
warranty does not cover liquid
damage or damage caused from
using non-Motorola accessories.
I can’t hear my
phone ring.
Ensure that your phone is not set
to
Silent or Vibrate . See page 113
for instructions on how to modify
your phone’s alerts and ringers.
Question Answer