User's Manual

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Troubleshooting
Troubleshooting
Check these questions first if you have problems with your
phone:
Question Answer
How do I know
if my battery is
charged?
The battery level indicator on the
external display should show at
least 1 bar (segment) of power. If
it does not, please recharge your
phone’s battery (see “Charging
the Battery” on page 28). If the
battery level indicator has 3 bars
showing, then your phone’s
battery is fully charged. You can
also check the battery level by
tapping >
Settings > System >
Power .
Do you have a
valid SIM card
inserted in
your phone?
A missing or invalid SIM card is
indicated by an icon of the
antenna with an exclamation
point. If necessary, turn off your
phone and make sure that you
have inserted a valid SIM card.
Does the
handset have a
signal? Do you
see a signal
showing in the
display?
The signal strength indicator
should have at least one segment
showing. If it does not, move to an
area with a stronger signal to use
your phone.