User Manual

90 Trouble Shooting
Trouble Shooting
Should any problem persist contact your dealer.
Problem Cause Remedy
Phone will not switch
on
Check that the battery is
fully charged and correctly
connected to the phone
Extremely short battery
life for a new battery
The network you are using
and the condition of the
battery can affect battery
life
Short battery life for an
old battery
The battery has worn out
Replace with a new fully
charged battery
The battery level
indicator does not
appear and the phone
cannot be switched on
when charging
The battery is not attached
to the phone or when the
battery has been deeply
discharged the phone will
take a short time until the
indicator lights
Leave the phone charging
the battery for a few
minutes before the indicator
is lit and attempting to
switch it on
Battery fails to charge
The battery is not attached
to the phone
Ensure the battery is fitted
to the phone prior to
commencing charging
Battery has been connected
to the phone after the fast
travel charger has been
switched on
The battery has been
deeply discharged. The
phone will take a short time
until indicator lights.
Leave the phone charging
the battery for a few
minutes before the indicator
is lit and attempting to
switch it on.
Calls cannot be made
The phone is locked Unlock the phone
Outgoing calls are barred
Disable the outgoing call
barring, or barred dial
The phone is not registered
to a network
Move to a coverage area
and operate your phone
after it has registered with a
network