Specifications

VERIS 2 – Operation Manual - Page 32
TROUBLESHOOTING GUIDE
Should you have a problem with your VERIS 2 loudspeaker(s), find the symptom and follow the associated
WHAT TO DO instructions below. Please note that a particular symptom may have several possible causes.
SYMPTOM PROBABLE CAUSE WHAT TO DO
High distortion, low output,
or no output from any or all
drivers.
Faulty connection to the
loudspeaker.
Possible solder joint failure
on crossover card.
Using an ohmmeter, check the continuity of the wiring to the
loudspeaker. If the wiring is OK, remove the input panel and
check all solder joints on the crossover and the wiring to the
drivers. Visually inspect solder joints as cold joints may only
malfunction under high current. Repair as needed.
Distortion from the
loudspeaker at higher
volume levels.
Too little amplifier power. If the power rating of the amplifier is too low, it will clip at higher
volume levels. Reduce the volume level or use a more powerful
amplifier.
Distortion from the
loudspeaker at moderate to
high volume levels.
Driver is malfunctioning. Using a sine wave oscillator or wide range program at moderate
levels, listen to each driver to isolate the problem. Replace as
needed.
Low or no output from the
low-frequency driver.
Low-frequency driver,
crossover, or amplifier is
malfunctioning.
Test and replace as needed.
Low or no output from the
low-frequency driver.
Mis-wired NL4 -compatible
locking connector.
Check wiring and correct as needed.
Low or no output from the
mid-frequency driver
(applies to three-way
systems only).
Mid-frequency driver,
crossover, or amplifier is
malfunctioning.
Test and replace as needed.
Low or no output from the
high-frequency driver.
High-frequency driver,
crossover, or amplifier is
malfunctioning.
Test and replace as needed.
Low volume level. System gain is too low. Check to make sure that the audio signal to the amplifier is high
enough to drive it properly. Check all volume/level controls and
gain switches in the system including the amplifier input
attenuator.
Low volume level. Signal or speaker wire
connection is shorted.
Make sure the signal and input wire connections inside all system
connectors are not shorted or open. Even one small wire strand
shorting the +/– signal terminals together anywhere in the
system can cause this problem.
No sound. Amplifier is not on
or loudspeaker is
disconnected.
Check that amplifier is turned on and that loudspeaker is properly
connected to the amplifier.
No sound or very low
volume.
No audio signal. Check that all the audio equipment in the signal chain is powered
on and that all gain controls are in the proper position.
Noises from the
loudspeaker (buzzes or
rattles).
Grille or hardware is loose. Make sure the front grille screws are securely seated and that any
external mounting hardware is tightened or secured from
vibrating.
Noises from the
loudspeaker (buzzes or
rattles).
Driver is malfunctioning. Using a sine wave oscillator or wide range program at moderate
levels, listen to each driver to isolate the problem. Replace as
needed.
Sound cuts in and out at
high levels.
The crossover protection
circuits have been
activated.
This usually means that the loudspeaker is being constantly
overdriven and the crossover protection circuits are reducing the
power to the loudspeaker as a protective measure. Reduce the
volume level to the loudspeaker.
Sound cuts in and out. Bad connection. Check all connections and cabling for shorts or loose connections.
Even one small wire strand shorting the +/– signal terminals
anywhere in the system can cause this problem.
Sudden 6 dB loss in sound
level.
The crossover protection
circuits have been
activated.
This usually means that the loudspeaker is being constantly
overdriven and the crossover protection circuits are reducing the
power to the loudspeaker as a protective measure. Reduce the
volume level to the loudspeaker, to restore full dynamic range.
SERVICING VERIS 2 LOUDSPEAKERS
Any driver service required can be accomplished from the front of the enclosure by removing the screws
around the edge of the grille. Crossovers and connections may be accessed by removing the rear connector
plate. For warranty repair, contact Community directly or ask us for the location of your nearest Authorized
Service Center.