Owner`s manual

PAGE 23 Community R1 Series Owner’s Manual
13 WARRANTY INFORMATION
Field Service
Any driver or crossover service required is done from the front of the enclosure by removing the screws
around the edge of the grille. For warranty repair, contact Community directly or ask us for the location of
your nearest Authorized Service Center.
Transferable Warranty "(Limited)” Valid in the USA Only
Community loudspeaker systems are warranted in the USA to be free from defects in materials and workmanship for a
period of five years, as determined by one of the following two methods, whichever is longer:
Starting from the date of retail purchase, as noted on the sales receipt from an authorized Community dealer,
OR
Starting from the date of manufacture, determined by the serial number, if the sales receipt is not available.
This warranty applies to the product; therefore, the remainder of the warranty period will be automatically transferred
to any subsequent owner.
This warranty applies only to failure of a Community loudspeaker caused by defects in materials and workmanship
during the stated warranty period. It does not apply to a unit that has been subjected to abuse, accident, modification,
improper handling/installation, or repairs made without factory authorization or by anyone other than authorized
Community Field Service Stations. This warranty is void if the serial number has been defaced, altered or removed.
Products covered by this warranty will be repaired or replaced at the option of Community, without charge for
materials or labor, provided all the terms of this warranty have been met.
Obtaining Warranty Service
Warranty service may be obtained from the factory, or from an authorized Field Service Station.
To obtain factory or field warranty service for products purchased in the United States, return the product for
inspection to the address below, freight prepaid, in the original packaging. If the original packaging is not available,
call or write Community Warranty Service to obtain proper packaging materials or hand carry the product to the
nearest Field Service Station.
Factory Service Center:
Community Warranty Service
333 East Fifth Street
Chester, PA 19013-4511 USA
Call [phone] for parts, service information or the nearest Authorized Field Service Station.
For factory service, please call [phone] for a Return Authorization (R/A) number before shipping. The
following information must be included in the package:
• Owner’s complete name, daytime phone number, return street address and return authorization number.
• The serial number of the product being returned and a copy of the retail sales receipt, if possible.
• A complete description of the problem(s) experienced, including a brief description of how the equipment is
being used and with what brand, model and output power of amplifier.