User Guide
Table Of Contents
- Contents
- List of figures
- List of tables
- New in this release
- About this document
- Introduction
- Getting Started
- Configuring the S1000C Router
- Using the S1000C
- Troubleshooting
- Troubleshooting installation problems
- Resetting the S1000C
- LED quick reference
- Router connection problems
- Using LEDs
- FAQs
- Why does the S1000C need a GPS antenna?
- Why does the S1000C need an external GPS antenna?
- What should I do if the GPS fails to acquire a lock?
- What happens to the S1000C if there is a power outage or if you lose Internet access?
- Can you move the S1000C to another location?
- I have a DSL modem and cannot connect to the Internet
- My calls work fine outside but drop indoors
- My Internet connection is slow when my laptop is connected to the S1000C
- Getting help
- Safety information
Chapter 5 Troubleshooting
5-10 913114 1.5.01 August 2016
DR
AFT
GPS
GPS Time Fix is
available
The current GPS Time Fix is available
GPS Time Fix has not
been achieved
-or-
hardware error
GPS Time Fix has not been achieved since boot-up
or DSP reload (30 minutes or more)
-or-
a hardware error occurred during startup
GPS Time Fix is not
available
The current GPS Time Fix is not available, including
the GPS Holdover case.
In poor GPS reception conditions, the device
can go into GPS Holdover. The Holdover is 24
hours. During this time LTE services are
available. The GPS led will blink red even
though LTE service is still available. If you see
this condition call Customer Care.
LTE
LTE service is UP LTE service is UP
LTE service is DOWN
-or-
hardware error
LTE service has not come up (30 minutes or more)
-or-
a hardware error occurred during startup
LTE service is coming
up or coming down
LTE service has not come up since boot-up, or
has gone down
LTE service is turned
Off.
The LTE service sector has been turned off from the
DMS
Table 5-2. 4G DATA LED usage and description (continued)
LED Display Pattern S1000 State Description