User Guide
Table Of Contents
- Contents
- List of figures
- List of tables
- New in this release
- About this document
- Introduction
- Getting Started
- Configuring the S1000C Router
- Using the S1000C
- Troubleshooting
- Troubleshooting installation problems
- Resetting the S1000C
- LED quick reference
- Router connection problems
- Using LEDs
- FAQs
- Why does the S1000C need a GPS antenna?
- Why does the S1000C need an external GPS antenna?
- What should I do if the GPS fails to acquire a lock?
- What happens to the S1000C if there is a power outage or if you lose Internet access?
- Can you move the S1000C to another location?
- I have a DSL modem and cannot connect to the Internet
- My calls work fine outside but drop indoors
- My Internet connection is slow when my laptop is connected to the S1000C
- Getting help
- Safety information

Chapter 5 Troubleshooting
S1000C User Guide, Release 1.5 5-9
DR
AFT
Using LEDs
Use the LEDs to troubleshoot your device.
4G DATA LEDs
Table 5-2 lists 4G DATA LEDs. Use these LEDs to trou
bleshoot LTE data issues with
your device.
Table 5-2. 4G DATA LED usage and description
LED Display Pattern S1000 State Description
WAN
WAN port connected The WAN port is connected to a peer and has
obtained an IP address over the local network
WAN port not
connected
-or-
hardware error
The WAN port not connected to a peer, or has not
obtained an IP address (more than 15 minutes)
-or-
a hardware error occurred during startup
WAN port not
connected
The WAN port is not connected to a peer, or has not
obtained an IP address (15 minutes or less)
NET
IPSec tunnel is
established
The IPSec tunnel is established to the Operator’s
core network and is functioning properly
IPSec tunnel is either
down or re-establishing
-or-
hardware error
The IPSec tunnel to the Operator’s core network is
down, or has not established a connection (more
than 15 minutes)
-or-
a hardware error occurred during startup
IPSec tunnel is DOWN
or setting up
The IPSec tunnel to the Operator’s core network has
gone down or has not come up since boot-up. (15
minutes or less)