User's Guide
Table Of Contents
- Contents
- List of tables
- Introduction
- Getting Started
- What’s in the box
- Setup at a glance
- Setting up your S1000
- 1 Disconnect the power from all devices on your network.
- 2 Place your S1000 in a central location. For best results, place the S1000 in an elevated location, such as the top of a bookshelf or tall cabinet.
- 3 Connect one end of the yellow Ethernet cable to an available LAN port on your broadband connection device.
- To S1000
- S1000
- S1000
- External GPS antenna setup
- 1 Remove the GPS antenna module from the back of the S1000. (See inset in drawing). Connect the GPS cable to the antenna module and the S1000.
- 2 Place the external GPS antenna, with Airvana facing up, horizontally on a clean, flat surface, next to a closed window. The antenna works best in an open area where it can easily pick up signals.
- S1000
- When is your S1000 ready to use?
- Setting up optional components
- PC or LAN Router Setup
- Configuring the S1000 Router
- Adding your ISP User Name and Password
- 1 Open an IE, Chrome or Firefox Web browser.
- 2 Connect to the S1000 router GUI using the following URL:
- 3 Enter User name ‘admin’ and Password ‘admin’. Click OK.
- 4 Click the Setup tab on the Router status page menu bar. Click WAN Settings.
- 5 Ensure that Yes (PPPoE) is selected.
- 6 Enter your ISP user name in the Login box and your password in the Password box. Select authentication type (PAP, CHAP) from the drop down menu. Enter the Service name information if you have it. Click OK.
- 7 Accept the defaults in other fields on the screen. Click Apply.
- Using S1000
- Troubleshooting
- Troubleshooting installation problems
- 1 Unplug all cables, including power cables from all devices. You can unplug devices in any order.
- 2 Connect all Ethernet and GPS cables as described in Setting up your S1000 on page 1-4.
- 3 Plug the S1000 into an electrical outlet, preferably a surge protected outlet.
- 4 Wait 4 minutes.
- 5 Plug your cable or DSL modem into an electrical outlet.
- Resetting the S1000
- LED quick reference
- Using LEDs
- Using LEDs to diagnose Errors and Faults
- FAQs
- Why does the S1000 need a GPS antenna?
- Why does the S1000 need an external GPS antenna?
- What happens to the S1000 if there is a power outage or if you lose Internet access?
- Can you move the S1000 to another location?
- I have a DSL modem and cannot connect to the Internet
- My Internet connection is slow when my laptop is connected to the S1000
- 1 Connect your laptop to the LAN port of your AIRAVE and disable WiFi.
- 2 In a Web browser on your laptop, go to a Web site to test the uplink speed.
- 3 Run a speed test on your uplink speed. Note the maximum speed value.
- 4 In a Web browser, enter the following IP address:
- 5 Enter User name ‘admin’ and Password ‘admin’. Click OK.
- 6 In the Advanced tab, click Qos Setup.
- 7 Verify that the Total Uplink Bandwidth value is large enough to support the value recorded from the uplink test. You will need to consider the rate and priority assigned to the LANTC traffic class.
- 8 If the problem persists, check the QoS setting in your home router. Ensure that the S1000 has the highest priority. See the home router’s user manual for instructions.
- 9 If the problem persists, contact your Internet Service Provider.
- Getting help
- Troubleshooting installation problems
- Safety information
Chapter 1 Troubleshooting
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FAQs
Why does the S1000 need a GPS antenna?
The S1000 has a GPS antenna so that it can:
• Synchronize properly with the rest of Sprint's network.
• Determine and select the correct radio frequencies available in your area so that
the S1000 uses the correct ones.
Why does the S1000 need an external GPS antenna?
Your device needs the external antenna only when the internal GPS antenna cannot
lock on to sufficient satellite signals. The external antenna lets the S1000 lock on to
the greatest number of satellites.
What happens to the S1000 if there is a power outage or if you lose
Internet access?
The S1000 needs both a broadband Internet connection and a constant power supply
to work. During a power outage your device will immediately switch to the Sprint
network.
Can you move the S1000 to another location?
Yes, you can move your device to another location within the Sprint network.
However, to move your device to a different address, you must first update your
service address by logging into your account on www.sprint.com.
I have a DSL modem and cannot connect to the Internet
If you are using a DSL modem and your S1000 cannot connect to the Internet, you
may need to enter your Internet service provider (ISP) account user name and
password so that the device can connect to the Internet. See
Adding your ISP User
Name and Password on page 1-12.
My Internet connection is slow when my laptop is connected to the
S1000
If you are experiencing slow Internet speeds when your laptop is connected to the
LAN port of your S1000, you may need to change the bandwidth speed on your
S1000.