User Manual For quick user information please refer to the CommPact Quick User Guide provided on our website: www.electronics-line.
Quick Reference Guide Function Press… ARM DISARM OR OR FULL INSTANT ARM Additional Information PART PERIMETER Hold down this key until “Instant Arming OK?” is displayed. Then Press . [USER CODE] One-Key Arming is disabled on the Control System, enter your user code when arming. The default master code is 1234. Instant arming cancels the entry delay after Part or Perimeter arming. This feature can be enabled by your installer.
Telecontrol Commands Function Press… Function 2-WAY AUDIO CANCEL SIREN FULL ARM EXTEND CALL DISARM DISCONNECT iii Press… then
Table of Contents Quick Reference Guide .................................................................................... ii Table of Contents ........................................................................................... iv 1. Introduction and Overview ...................................................................... 1 1.1. Documentation Conventions ...................................................................... 1 1.2. Security System Components .................................
Appendix A: Menu Structure.......................................................................... 32 Appendix B: Web User Application ................................................................ 33 Log In Page ...................................................................................................... 33 The Main Page .................................................................................................. 33 Options Available from Main Page.........................................
1. Introduction and Overview 1. Introduction and Overview This user manual explains all you need to know about your CommPact security system and provides step-by-step instructions for all the system’s user functions. In addition to the explanation you will receive from your installer, we urge you to read this manual so that you can take full advantage of your system’s features. Keep this manual in an accessible location for future reference.
1. Introduction and Overview 1.2. Security System Components Your security system is made up of a Control System, various detectors and a number of optional peripheral devices. This section explains the role of each component in your system. Control System The Control System is the brain of the system. It communicates with all the devices connected to the system. For example, in the event of a burglary, a detector sends a signal to the Control System indicating that it has sensed motion on the premises.
1. Introduction and Overview 1.3. System Monitoring When an event occurs within the system, the Control System sends a message to your monitoring service describing the exact nature of the event. This enables the monitoring service to take the required action. System monitoring can implement either regular telephone or cellular communication. A detector detects. The Control System is alerted. An alarm is generated and the monitoring service is notified.
1. Introduction and Overview 1.6. Vocal Message Annunciation Vocal message annunciation is an optional feature that, if enabled in programming, causes the system to play short messages that indicate system status. 1.7. Web Access The Web Application provides an interface to your security system from your Internet browser. Via the Web you can perform a wide range of tasks such as arm/disarm, zone bypass, and user code management.
2. The User Interface 2. The User Interface There are several methods you can use to operate the system. Apart from the keypad on the front panel, your system may include a number of peripheral devices such as keypads and keyfobs. This chapter provides a brief introduction to each of the devices you can use to operate the system. It is important that you familiarize yourself with these devices before reading the following chapters that describe system operation in further detail.
2. The User Interface Arming Keys Three arming keys are available: Full, Part, and Perimeter. These buttons arm the system using one of the three arming methods. One-key Arming is an option that is programmed by your installer. Service Call Button The Service Call button enables you to contact the monitoring service and talk to an operator. To initiate a service call, press the up arrow button Service Call button , then press and hold down the .
2. The User Interface OK LED Status Meaning Flashing Yellow (fast) AC loss. Flashing Yellow (intermittent) System Trouble in addition to AC loss/Low Battery. LED Status Meaning Off The system is disarmed. On Green The system is armed. Flashing Red An alarm has occurred. Alarm indication is cleared the next time you arm the system or view the relevant arming event in the event log. Alarm indication is not displayed after a silent panic alarm.
2. The User Interface 2.3. Keyfobs The CommPact supports up to nineteen keyfob transmitters. The functions of the buttons on each keyfob are shown in the examples below. Full Arm Disarm Medical/Panic B2: Perimeter Arm, PGM, 2.4. EL-2714 B1: Part Arm, PGM EL-2711M/P Wireless Keypads The system supports up to four wireless keypads. You can use the keypad (EL-2620) as an arming station, and generate a panic alarm in the event of emergency.
2. The User Interface Panic Alarm Simultaneously pressing the Full and Perimeter buttons generates a panic alarm. Cancel The Cancel key clears the keypad in the event that you pressed a key by mistake. For example, when entering your code you enter a wrong digit, the system waits for you to enter all four digits before it decides that the code is incorrect. Pressing the Cancel key causes the keypad to disregard what was previously entered enabling you to start again.
3. Arming and Disarming 3. Arming and Disarming Arming can be defined as activating the system. When the system is armed, it monitors the zones that are protected by the detector. If a detector senses an intrusion, the system generates an alarm. 3.1. Arming Modes Three arming modes are available: Full, Part and Perimeter. These modes enable you to arm your system accordingly to suit different circumstances. You can only disarm all the active arming modes.
3. Arming and Disarming Arming with the Keyfob The default functions for B1 is part arming and for B2 To arm the system using the keyfob: • -- perimeter arming. Press the relevant button/buttons on your keyfob (see below); the exit delay begins to count down. At the end of the exit delay, the system is armed. Combination arming There is an option to activate two arming modes simultaneously.
3. Arming and Disarming Supervised Arm Supervised Arm is an optional feature designed to supervise intrusion detector activity before you arm the system. If Supervised Arm is enabled in programming and the system has not received a transmission from a detector for a certain amount of time, all arming methods that include that detector shall not be available. In this case, press to check which detector is causing the “System Not Ready” condition.
3. Arming and Disarming Status Meaning PERIMETER ARMED PART ARMED INST PERIM ARMED INST FULL ARMING PART ARMING PERIMETER ARMING The system is in the process of arming using the displayed arming method (displayed during exit delay). PART ARMING INST PERI ARMING INST The system may be programmed to display arm status at all times or only for the first two minutes or 30 seconds after you arm or disarm the system.
3. Arming and Disarming 3.6. Remote Arming/Disarming Remote Arming/Disarming via SMS You can arm and disarm the system remotely by sending SMS commands from a cellular phone.
3. Arming and Disarming Remote Arming/Disarming via the Telephone Using the Telecontrol feature, you can arm and disarm the system via the telephone. For further information on the Telecontrol features, see p. 20, 6. Telecontrol. Remote Arming/Disarming via WUAPP and WAP You can arm and disarm the system remotely using the WUAPP (Web User Application) and WAP – see Appendix B: Web User Application.
4. Panic Alarms 4. Panic Alarms Panic alarms enable you to send a message to the monitoring service in the event of an emergency. There are various types of panic alarm and several methods you can use to generate them. 4.1. Keypad Alarms To activate an SOS Panic Alarm from the front panel keypad: • Press and hold down the SOS buttons simultaneously. To activate an SOS Panic Alarm from the Wireless keypad (see p. 8, 2.
4. Panic Alarms 4.2. Keyfob Panic Alarm To activate a Panic alarm using the four-button keyfob (EL-2714): • 4.3. Press the lower two buttons simultaneously. Medical/Panic Emergency The one-button keyfob (EL-2711M) is designed to send a message to your monitoring service in the event of a medical/panic emergency. The transmitter is water-resistant and can be worn around the neck as a pendant.
5. PGM Control 5. PGM Control PGM is a programmable output that is triggered according to specific system status conditions, or by remote command sent via PSTN, GSM, Ethernet, keyfob, or Remote Programmer as explained below. PGM programmable output can be controlled (using the keyfobs, remotely by telephone or SMS) or programmed to react to specific system status conditions. For example, PGM can be programmed to switch on when the system is armed or when a specific zone is triggered.
5. PGM Control The following example shows the format of an SMS command to switch PGM On. P G M O N # 1 2 3 4 1 3 0 Do not include the symbol ‘#’ in the descriptor as the system regards any text after this symbol as part of the command. The SMS Command Descriptor is optional but you must still enter the ‘#’ before the user code.
6. Telecontrol 6. Telecontrol The CommPact Control System offers a range of Telecontrol features that provide remote access via the telephone. These features include Two-Way Audio, remote arming/disarming and siren cancel. Two-Way Audio You may use the Two-Way Audio features to check your home in the event of an alarm or as an alternative means of communicating with members of your family. For example, you may wish to call an elderly person who has difficulty reaching the phone.
6. Telecontrol 3. Do not enter your user code until you hear the two tones. Any digits entered before the tones are sounded are disregarded by the system. A tone is sounded to indicate that the system is ready to receive commands. The following commands are available: • Press “2” for Two-Way Audio. If the TWA mode is defined as “Simplex” (see p. 22 6.5. Simplex Mode.), the audio channel opens in Listen mode (microphone active/speaker mute). To switch to Speak mode, press “1” on your telephone.
6. Telecontrol 6.2. Service Call The Service Call feature enables you to call the monitoring service. To make a Service Call: • Press and hold down the up arrow button and then press and hold Service Call button for a few seconds. If using Simplex mode, the call is connected in Listen mode – see p. 22 6.5. Simplex Mode. 6.3.
7. Advanced System Operation 7. Advanced System Operation Besides the basic functions described in the previous chapters, you can access additional functions via the menu. This chapter describes these functions and the menu navigation procedure. Menu Navigation Using the LCD keypad on the front panel, you can navigate through the menus using the menu navigation buttons (/) and make simple yes/no decisions using the and buttons.
7. Advanced System Operation 7.2. Zone Bypassing/Unbypassing When a zone is bypassed, its detector is ignored by the system and does not generate an alarm when triggered. To bypass or unbypass a zone: 1. From the Bypass Zones menu, select Bypass/Unbyp. [21]. 2. Using the arrow buttons, scroll to the zone you want to bypass or unbypass. 3. Press to change the bypass status. 4. Press ; Save Changes? is displayed. 5. Press to confirm the changed bypass status. To unbypass all zones: 1.
7. Advanced System Operation Codes 26-27: Limited Codes A limited code enables you to issue a code that is valid for one day only. This code automatically expires 24 hours after it has been programmed. Code 28: Duress Code The duress code is designed for situations where you are being forced to operate the system. This user code grants access to the selected operation, while sending a Duress event message to the monitoring service.
7. Advanced System Operation User Code Descriptors Using the alphanumeric keypad on the front panel, you can edit the 16-character user code descriptors and enter the name or title of the users to whom the code is allocated. To enter text, press a button repeatedly to scroll through the characters that appear on the button. For example, press 6MNO to enter M, N, O, or 6 respectively. You can also use the 1 and 0 buttons to enter symbols.
7. Advanced System Operation The event log displays the following information for each event: The event – a brief description of the event that occurred. Zone descriptor – exactly where the event occurred. Time/date stamp – the exact time the event occurred. Report details – a single character indicating whether the event was reported to the central station. The options available are R: Report Sent, F: Report Failed, N: No Report, or D: Disabled.
7. Advanced System Operation To delete a message: 1. From the Service menu, select Messages, Delete Message [7023]; OK? is displayed. 2. Press ; the message is deleted. The Record and Play options can also be accessed via a convenient shortcut without needing to enter a valid user code. To access the Record Message option from Standby mode, press then . To access the Play Message option from Standby mode, press then .
7. Advanced System Operation Transmitters The Transmitters menu offers two utilities, TX List and TX Test. The TX List comprises all registered transmitters and their last reported status. To view the TX list: 1. From the Service menu, select Transmitters, TX List [7071]; the first transmitter on the list is displayed. 2. Using the arrow buttons, scroll through the transmitter list. 3. When you have finished viewing, press to exit the list.
7. Advanced System Operation Audio Volume To adjust the sensitivity of the microphone and the volume of the speaker: 1. Establish a two-way audio connection. 2. During the two-way audio session, from the Service menu, select Audio Volume [708]. 3. Adjust the setting according to the following table.
7. Advanced System Operation Remote Firmware Update There is an option of control system software version update from a remote PC using WEB communication. If Remote Programming is programmed as "user initiated" such update cannot be made unless the Master User grants access to it with Remote Software Update command. To give access to Remote Firmware Update: • From the Service menu, select Software Update [713]; a 24-hours time window is opened during which the Remote Firmware Update may be performed.
Appendix A: Menu Structure Appendix A: Menu Structure 32 CommPact User Manual
Appendix B: Web User Application Appendix B: Web User Application The Web Application provides a full interface to all of the system’s user functions. Via the Web, the end user can perform a wide range of tasks such as arm/disarm, zone bypass, and user code management. You can also access the Web User Application from your cellular phone or PDA using the WAP portal.
Appendix B: Web User Application Menu Bar Workspace Status Bar When using WAP service of your cellular phone, the main page looks the following way: Menu Bar The Menu Bar includes the Main Menu, arm/disarm options list and the Log Off button. The Main Menu offers links to various pages in the Web Application. Use the Logoff button on the right side menu to properly close the session.
Appendix B: Web User Application Status Bar The Status bar displays information on your system’s status and the name of the user currently logged in. Above the status bar, the time when the system status display was last updated is shown. This information is displayed according to the local time at the control system. When logging into the WUApp with a GPRS Control System, the system status refreshes automatically, and can be refreshed manually as well.
Appendix B: Web User Application 1. 2. On the Status Bar below on the page you can see the current status of the system (in our example it is Disarmed and System Ready, which means that the system and all the detectors are working properly and there are no events to report). ). It is possible to check if there were alarms in the system – see p. 52, History.
Appendix B: Web User Application Web Interface Users and Codes The Users and Codes page provides a useful tool for managing your system’s users. From this page you can add, edit and delete users as required. You can even issue temporary (limited) codes to guests that will expire after 24 hours. For further information on user codes and their various uses, see p. 25, 7.3. User Codes, Code 29.
Appendix B: Web User Application Zone Bypass On The Main Page menu, click Settings then Zone Bypass to bypass certain zones in your home that you don't want to receive event messages from – see p. 247.2. Zone Bypassing/Unbypassing. Select the checkboxes for the zones you want to bypass. Change Appearance On The Main Page menu, click Settings then Change Appearance to change the color scheme of your account.
Appendix B: Web User Application Alerts The Alerts page allows you to enter the details of contacts you wish to be informed when events occur in your system. For example, you can enter your own email address and/or cellular phone number so that you will receive email or SMS notification in the event of an alarm. 1. On The Main Page menu, click the Alerts area. The following page appears: 2. Press Add new to add email addresses or cellular telephone numbers for the alert messages.
Appendix B: Web User Application 3. 4. 5. 6. 7. In the Contact Name field, enter the name of the contact to receive alerts. In the Email Address field, enter the email address for email alerts. In the Cellular Phone # field, enter the cellular phone number for SMS alerts. To start receiving the events messages, in the area below, select the checkboxes according to the event type and message type you prefer (email or SMS).
Appendix B: Web User Application You can save or print the LOG from this page. Video Using IP video cameras installed in your home, the Web Application enables you to view streaming video over the Web in order to check your home and family while you are away. Discuss this capability with your security service provider to determine if it is applicable to your system.
Appendix C: Glossary Appendix C: Glossary 24hr Zone Armed Arming Keys A The state during which the security system is activated. In most cases, when the system is armed, triggering a detector generates an alarm. The three keys on the front panel or keypad that activate one of the system’s arming options. B Bypassed Zone A detector which is ignored by the system. No alarm is generated from a bypassed zone even if triggered when the system is armed.
Appendix C: Glossary G Global Chime A feature that enables/disables the Chime feature for the entire system – see Chime. Instant Arm An arming method that cancels the entry delay after the system has been Part or Perimeter armed.
Appendix C: Glossary SMS Command SMS Confirmation System Status LEDs Telecontrol Tones Trouble Tones TWA TX TX List TX Test T A feature that provides remote access via the telephone including remote arming/disarming, siren cancel and Two-Way audio. Chimes sounded by the Control System’s internal or external siren. Tones sounded by the system to indicate a trouble condition. Two-Way Audio (abbr.) Transmitter (abbr.
Electronics Line 3000 Ltd. Limited Warranty EL and its subsidiaries and affiliates ("Seller") warrants its products to be free from defects in materials and workmanship under normal use for 24 months from the date of production. Because Seller does not install or connect the product and because the product may be used in conjunction with products not manufactured by the Seller, Seller can not guarantee the performance of the security system which uses this product.
Contacting Electronics Line 3000 Ltd. International Headquarters: Electronics Line 3000 Ltd. 14 Hachoma St., 75655 Rishon Le Zion, Israel Tel: (+972-3) 963-7777 Fax: (+972-3) 961-6584 All rights reserved. No part of this document may be reproduced in any form without prior written permission from the publisher. Electronics Line 3000 Ltd.
