Owner`s manual

49
To transfer a call to an external number
1. While on the call, press the Scroll Down Key (Ô) until ‘External
transfer’ is displayed.
2. Select ‘External transfer’.
3. Select a free line and dial the number.
4. When the call is answered, press ‘Transfer’.
Note
Transferring an external call to an external number ties up two
exchange lines. Such calls are called trunk-to-trunk calls.
To make an external consultation call
While on an external call you can contact another external number to
make an enquiry, as follows:
1. Press the Scroll Down Key (Ô) until ‘External Consultation’ is
displayed.
2. Select the ‘External Consultation’ option on the display.
3. Select a free line and dial the number.
4. When the call is answered, you can go back and forth between both
calls. Select the ‘Return and hold’ option on the display each time you
want to swap to the other call.
Deflecting calls
This allows you to deflect a call that is ringing at your keystation.
To deflect a call ringing at your station
1. When a call is ringing at your keystation, select ‘Deflecting the call’ on
the display.
2. Select a free station from the station list presented on the display.
The call is presented to the selected station and stops ringing at your
keystation. If you attempt to deflect a call to an unavailable station it
will continue ringing.
To Divert a call ringing at your station to voicemail
1. When a call is ringing at your keystation select “Divert to Voicemail“'
on the display.
2. Incoming calls are deflected to the Answering Machine and internal
calls are deflected to the station’s voice mailbox. If the voicemail is
busy the call continues to ring at your keystation.
Note
For information on setting up and using a Voice Mailbox refer to
page 67.
Diverting Calls
To Divert all calls from your station
Before you leave your station, you can divert all your calls to ring at
another station. Alternatively, you can divert all external calls presented to
your station to an external number.
1. From the Idle Menu, press the Scroll Down Key (Ô) until ‘Station
Divert’ is displayed.
2. Select ‘Divert All Calls’.
3. Enter an internal number if you want to Divert all your calls to another
station.
4. Enter 0 followed by an external number if you want to Divert external
calls to an external number.