Owner`s manual

207
F Troubleshooting
This appendix takes you through a step-by-step procedure to
help you resolve problems that you may encounter when
installing or using Commander Pulse.
Cannot browse the Internet
(1) Check the LEDs on the Commander Pulse front panel
Yes Go to (b)(a) Is the Power
LED on?
No Verify that you are using the power cable
provided and that it is securely connected
to Commander Pulse and a wall
socket/power strip.
Yes Go to (d)(b) For a wired PC
Is the Ethernet
LED on?
No Verify that your PC is connected to LAN
port 1, 2, 3 or 4 on the Commander Pulse
using a Cat 5 patch cord or cable.
Yes Go to (d)
(c) For a Wireless
PC
Is the Wireless
LED Green?
No
Go to (4) Check your WLAN settings
Yes
Go to (e)
(d) Is the DSL
LED on steady?
No The LED is flashing
Verify that the ADSL port on the
Commander Pulse is connected to the
computer port on the splitter, and that the
line port on the splitter is connected to the
telephone line.
If the above connections are correct, report
the problem to your ADSL service provider.
(e) Is the Internet
LED Green?
Yes
Go to (3) Check your PC settings