DIGITAL VIDEO SURVEILLANCE RECORDER Instruction Manual CONNECTIVIT Y English Version 1.0 RETAIL INDUSTRY www.lorextechnology.com Copyright © 2013 Lorex Technology Inc.
Thank you for purchasing the ECO HD Series Digital Video Surveillance Recorder. This manual refers to the following models: • LHD204 (4-channel) • LHD208 (8-channel) For the latest online manual, downloads and product updates, and to learn about our complete line of accessory products, please visit our website at: www.lorextechnology.com CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION: TO REDUCE THE RICK OF ELECTRIC SHOCK DO NOT REMOVE COVER. NO USER SERVICABLE PARTS INSIDE.
NEED HELP? CO NTACT US F I R S T DO NOT RETURN THIS PRODUCT TO THE STORE Please make sure to register your product at www.lorextechnology.com to receive product updates and technical support. 2 Easy Ways to Contact Us Online: Product Support is available 24/7 including product information, user manuals, quick start up guides and FAQ’s at www.lorextechnology.com/support For all other matters, visit www.lorextechnology.
VIEW YOUR WORLD™ VOIR VOTRE MONDEMD VEA SU MUNDO™ ¿NECESITA AYUDA? BESOIN D’ASSISTANCE? COMUNÍQUESE PRIMERO CON NOSOTROS COMMUNIQUEZ D’ABORD AVEC NOUS NO DEVUELVA ESTE PRODUCTO A LA TIENDA NE RETOURNEZ PAS CE PRODUIT AU MAGASIN Por favor, registre su producto en www.lorextechnology. com para recibir actualizaciones del producto y asistencia técnica. Veuillez enregistrer votre produit sur le site www.lorextechnology.com afin de recevoir des mises à jour et le soutien technique pour votre produit.
B E F O R E Y O U S TA R T Please make sure to register your product at www.lorextechnology.com to receive product updates and technical support THIS PRODUCT MAY REQUIRE PROFESSIONAL INSTALLATION LOREX IS COMMITTED TO FULFILLING YOUR SECURITY NEEDS • We have developed user friendly products and documentation. Please read the Quick Start Guide and User Manual before you install this product. • Consumer Guides and Video Tutorials are available on our web site at www.lorextechnology.
AVANT DE COMMENCER ANTES DE EMPEZAR Veuillez enregistrer votre produit sur le site www.lorextechnology.com afin de recevoir des mises à jour et le soutien technique pour votre produit. Cerciórese de por favor colocar su producto en www.lorextechnology.com para recibir actualizaciones y la información del producto y soporte técnico.
Important Safeguards In addition to the careful attention devoted to quality standards in the manufacture process of your product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to ensure your enjoyment and proper use of the product and accessory equipment. Please read them carefully before operating and using your product. General Precautions 1.
Installation (Continued) Service 10. Ventilation - Slots and openings in the case are provided for ventilation to ensure reliable operation of the product and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register.
NOTICES FCC/IC Notice: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction, may cause harmful interference to radio communications.
Features Digital Video Recorder Features • HD-SDI full HD 1080p (1920x1080)1 • Real-time recording (30 fps per channel) • Digital Zoom in live view & playback • Dual streaming to conserve bandwidth2 • Pentaplex operation - View, Record, Playback, Backup & Remotely control the system simultaneously • 24x7 100% duty cycle HDD preinstalled.
TABLE OF CONTENTS Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 4-Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Recording. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Event Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Recording Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Playback and Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuring DDNS settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Configuring Motion Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Configuring Alarm Settings . . . . . . . . . . . . . . . . . . . . . . . .
Configuring Recording Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Configuring the Recording Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Configuring System Recording Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Configuring Basic Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Configuring the System Substream . . . . . . . . . .
Lorex Player Mac Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Loading Individual Video Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Loading Multiple Video Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Appendix A: System Specifications . . . . . . . . . . . . . . .
xiv
Getting Started The system comes with the following components: DVR (DIGITAL VIDEO RECORDER) 12V DC POWER SUPPLY (may not be exactly as shown) USB MOUSE ETHERNET CABLE REMOTE CONTROL (may not be exactly as shown) HDMI CABLE QUICKSTART GUIDES DOCUMENTATION CD HARD DRIVE SIZE, NUMBER OF CHANNELS, AND CAMERA CONFIGURATION MAY VARY BY MODEL. PLEASE REFER TO YOUR PACKAGE FOR SPECIFIC DETAILS. CHECK YOUR PACKAGE TO CONFIRM THAT YOU HAVE RECEIVED THE COMPLETE SYSTEM, INCLUDING ALL COMPONENTS SHOWN ABOVE.
Front Panel 1 2 3 4 5 6 1 IR Sensor: IR receiver for the remote control. LED Indicators: • PWR: Power LED. • HDD: Hard disk activity LED. 2 Menu & Playback Controls: • : In Playback Mode, press to rewind. Press repeatedly to increase rewind speed. • : In Playback Mode, press to play / pause video. • In Viewing mode, press to open Search Menu to select playback time. • : In Playback Mode, press to fast forward. Press repeatedly to increase fast forward speed.
4 Navigation Buttons: • : Press to move cursor up. • : Press to move cursor down. • : Press to move cursor left. • : Press to move cursor right. 5 PTZ/ : • Within system menus, press to confirm a selection. • In Live Viewing Mode, press to open the System Information window. • In Live Viewing Mode, press and hold for 6 seconds to open the PTZ menu. 6 USB Port: Connect a USB mouse (included) or USB flash drive (not included) for data backup or firmware updates.
Rear Panel 4-Channel 1 2 3 5 4 8 9 6 7 10 11 12 8-Channel 1 2 3 5 4 8 9 10 6 7 11 12 1 HD SDI Video Input: Connect HD-SDI cameras. 2 eSATA: Connect a self-powered eSATA external hard drive (not included) for data backup. 3 IR-EXT: Service only; not supported. 4 Audio Input: RCA inputs for audio-enabled cameras (not included) or self-powered microphones (not included). 5 PTZ / Alarm Block: Connect compatible PTZ cameras (not included) or alarm devices (not included).
Basic Setup Step 1: Connect the HD-SDI Cameras • Connect the HD-SDI cameras to the HD SDI Video Input ports on the rear panel of the DVR. For details, see “Connecting Cameras” on page 9. 8-channel model shown Push and twist the BNC connector clockwise to secure it to the BNC port. NOTE: Make sure to include some slack in the extension cable on both ends when connecting cameras to the DVR. Strip lines may appear in the image if the cable is too tight.
Basic Setup Step 4: Connect the Monitor • Connect the included HDMI cable from the HDMI port to the TV or monitor (recommended) OR; • Connect a VGA cable (not included) from the VGA port to the monitor. 8-channel model shown HDMI OR VGA Step 5: Connect the Power Adapter and Power on the DVR • Connect the included power adapter to the DC 12V port. Connect the end of the power adapter to a wall socket or a surge protector. • Turn the power switch to I to turn on the DVR.
Basic Setup Step 6: Upgrade Firmware to Latest Version (if Available) If a firmware upgrade is available, you will be asked to install it once the DVR starts up. It is required to upgrade your system to the latest firmware version to enable remote connection to the system. If a firmware upgrade is available: 1 After startup, a notification will appear asking you to upgrade the firmware. Click Yes to upgrade.
Basic Setup Default System Password & Port Numbers By default, the system user name is admin and the password is 000000. It is recommended that you create your own password. For details, see “Managing Passwords” on page 30. • The system requires a user name and password to log in to the system remotely using a computer or mobile device. After logging on remotely the first time, you will be asked to create a custom password for the system.
Basic Setup Connecting Cameras ATTENTION: This DVR is only compatible with 1080P HD-SDI cameras; regular BNC cameras will not work. Cameras differ in terms of installation or mounting instructions. Please see the documentation that came with your camera(s) for specific installation instructions. About HD-SDI HD-SDI is a standard for transmitting un-compressed, high definition video along high-grade coaxial cables (such as RG59).
Basic Setup 2 Adjust the camera stand to ensure that the camera has a satisfactory view of the area you would like to monitor. Stand configuration depends on the mounting surface you have chosen (see below for suggested stand configurations). Table Mount Wall Mount Ceiling Mount Camera model not be exactly as shown Connecting HD-SDI Cameras to your DVR 1 Connect the BNC connector on the camera to the RG59 extension cable.
Mouse Control Mouse Control The DVR is designed for mouse navigation. To use a USB mouse (included), connect the mouse to a USB port on the DVR. 8-channel model shown USB port 1 Use the mouse buttons to perform the following: • Left-Button: Click to select a menu option. During live viewing in Split-screen View, double-click on a channel to view the selected channel in full-screen; double-click the channel again to return to Split-screen View.
Remote Control Remote Control You can also control the DVR using the included remote control. 1 2 3 4 REC: Press to resume recording after recording has been stopped. • SEARCH: Press to open the Search menu. • Number Keys (1-0): In Live Viewing Mode, press to open the desired channel in Full-screen view. • Display Mode: In Live Viewing Mode, press repeatedly to switch through split-screen viewing modes. • 2x2 / 3x3 / 4x4: In Live Viewing Mode, press to open the corresponding Split-screen View.
Using the On-Screen Display Using the On-Screen Display Use the system’s graphical on-screen display to navigate menus and configure options and settings. 1. Date & Time M C 2. Record Status 3. Channel number / Channel Title C C 1 Date & Time: Displays the date and time on the system 2 Record Status: Displays the current recording status of the system: C=continuous (normal recording); M=motion recording; A=alarm recording.
Using the On-Screen Display Using the Menu Bar The Menu Bar allows you to access the Main Menu and control basic functions of the DVR. To access the Menu Bar: 1 Right-click or move the mouse cursor to the bottom of the screen to access the Menu Bar. Split screen Main Menu PTZ PIP1X1 PIP1X2 Zoom Search Menu Lock Start / Stop PTZ Cruise Sequence Mute Start/Stop Recording Menu Bar Icons • Main Menu: Opens the Main Menu. • Lock: Click to Lock the Main Menu unless the password is entered.
Using the On-Screen Display Using the Virtual Keyboard and Mini-Keyboard You can input numeric or text values using the on-screen virtual keyboard. You will need to use the Virtual Keyboard when entering your User ID and Password. The Virtual Mini-Keyboard is used to input numeric values, such as the time and date. To use the Virtual Keyboard: 1 Using the mouse, click on an option or field, such as the User ID and Password fields (if passwords are enabled). • The Virtual Keyboard opens.
Using the On-Screen Display Using the Zoom Mode Zoom Mode allows you to zoom in on an image while viewing your cameras live. This can be useful if you want to get a closer look at a situation. To use the Zoom Mode: 1 In Live Viewing Mode, select the channel you want to zoom in on in full-screen (double-click the channel if you are in a Split-screen View). 2 Right-click to open the Menu Bar and select the Zoom button ( the screen. 3 Click and drag on the area of the screen you would like to enlarge.
Using the On-Screen Display Using Picture in Picture (PIP) Mode Picture in Picture (PIP) Mode allows you to view one channel in full-screen while viewing up to two other channels. To use Picture in Picture Mode: 1 Right-click to open the Menu Bar and select the PIP1X1 button ( ) or PIP1X2 button ( ). PIP1X1 shows 1 channel in full screen and 1 other channel; PIP1X2 shows 1 channel in full screen and 2 other channels.
Setting the Date and Time It is highly recommended to set the date and time when first setting up your system. Inaccurate time stamps may render your footage unusable for court evidence. To set the date and time: 1 Right-click or move your mouse to the bottom of the screen to open the Menu Bar and click the Main Menu button ( ). 2 Enter the system user name (default: admin) and password (default: 000000) and click Apply. 3 Click System.
Configuring Daylight Savings Time (DST) If your region observes Daylight Savings Time (DST), follow the instructions below to configure your DVR to automatically update the time when the clock updates. To enable automatic DST adjustments: 1 Click the DST Setup button. DST Setup 2 Configure the following: • DST: Select Enable. • Time Offset: Select the number of hours the system should move forward or backward when DST occurs. • Daylight Saving Time: Select Week or Date.
Setting the Date and Time Using a NTP Server to set your System Time A NTP (Network Time Protocol) server syncs your system time with an online time server. Lorex provides a free NTP service that allows your DVR to automatically update the time for Daylight Savings Time. NOTE: A constant Internet connection is required to use the NTP feature. To enable NTP: 1 Right-click to open the Menu Bar and click the Main Menu button ( 2 Click System. Beside NTP, click Setup. ).
Recording Recording By default, the system is set to immediately record video from connected cameras in Continuous Recording Mode. • C . Recording—Continuous: Normal, continuous recording You can set the system to stop recording once the hard drive is full, or to continually record by overwriting previously recorded data. For more details, see “Configuring Hard Drive settings” on page 46.
Playback and Backup Playback and Backup You can view and back up recorded video on the system through the Search Menu. Playing Back Recorded Video To playback a specific date and time: 1 Right-click to open the Menu Bar and click the Record Search button ( 2 Enter the system user name (default: admin) and password (default: 000000) and click Apply. The Record Search tab opens. 3 Configure the following: • CH: Select the channel you wish to search. Select All to search all channels.
Playback and Backup To search for recorded footage on the DVR: 1 Right-click to open the Menu Bar and click the Record Search button ( Search tab opens. 2 Configure the following: • CH: Select the channel you wish to search. Select All to search all channels. • Search Date: Enter the month, date, and year you wish to search for video. 3 Click the Search button. Your search results appear in the calendar. In the top portion of the calendar, results are shown for each day in the month.
Playback and Backup Using Playback Controls This system features advanced playback controls that allow you to see when you have recorded footage and motion events on your cameras. They also allow you to use digital zoom in playback mode or take backups from short video clips. Different playback controls appear depending on the number of cameras you have selected to playback. All available controls appear when you playback from a single camera.
Playback and Backup Controlling the Time Range of the Playback Bar The time range is the start and end times of the footage displayed in the Playback bar. By default, the Playback bar displays recordings recorded on the day selected for playback (from 00:00~24:00). You can change the time range to narrow in on a specific time. To control the time range of the Playback bar: 1 During Playback mode, click to open the time range controls.
Playback and Backup 3 Click and drag on the area of the screen you would like to enlarge. The image zooms in on the selected area. Click and drag to zoom in on an area Click and drag inside the box to move the zoom area Zoom icon Right-click to exit and select a different zoom area • The box in the lower right-hand corner shows the entire camera picture with a black box around the zoomed-in area. • Click inside the box and drag to move the zoom area.
Playback and Backup 5 A confirmation window appears, showing information about the backup file you are about to create. Click Backup to confirm. Wait for the file to be saved. Backup For details on viewing backed up video, see “Lorex Player 11: Playing Backed up Video on PC” on page 97 or see “Lorex Player for Mac: Viewing Backed up Video on Mac” on page 99. Backing Up Video You can back up video to a USB flash drive (not included) connected to the DVR.
Playback and Backup 8 Click the BAK checkbox beside the video you wish to back up. 9 Click Backup. Wait for the backup to finish before removing the USB memory drive. Viewing Backed Up Video To view the downloaded video, you must install the Lorex Player software. For details on viewing backed up video, see “Lorex Player 11: Playing Backed up Video on PC” on page 97 or see “Lorex Player for Mac: Viewing Backed up Video on Mac” on page 99.
Playback and Backup 3 Select the desired file format (.264 , h.264, All File) that you wish to search for. Click Open. Open 4 Click Start to convert and save the file in the default save folder. • Or click Save As to select a desired save folder, then click Start to convert the file. Save As Start 5 Locate the file in the folder you selected in step 4.
Managing Passwords Managing Passwords ATTENTION: By default, the system user name is admin and the password is 000000. Passwords are enabled by default and are required to access the Main Menu. The password is required to log into the system remotely using a computer or mobile device. You will be prompted to create a custom password after you connect for the first time.
Managing Passwords 4 Configure the following: • User Name: Enter the desired admin user name. • Password: Enter your desired password. • Confirm: Re-enter the password. 5 Click Apply to save your settings. Adding Users You can allow multiple users to log in to the system. When adding different users, you can assign what menus they have access to. For example, you may want your friend to monitor your system while you are away, while not giving full access to your system.
4 Select the menus and channels the user will have access to: Select the menus that the user will have access to. Select which channels will have access to: Backup, Preview, Playback and PTZ Control. 5 Click Apply to save your settings. 6 Configure the following: • User Name: Enter the desired user name. • User Enable: Select Enable to enable the user account. • Password: Enter your desired password. • Confirm: Re-enter the password. 7 Click Apply to save your settings.
Using the Main Menu Using the Main Menu To open the Main Menu: ). Enter the system • Right-click to open the Menu Bar and click the Main Menu button ( user name (default: admin) and password (default: 000000) and click Apply. 1 Display: Configure display options (e.g. camera color settings, camera title, video output). 2 Search: Search for recorded video and log files on the system. 3 Alarm: Configure motion detection and alarm settings. 4 System: Configure system time and user accounts.
Using the Main Menu Display • U-L: Upper left hand corner. • D-L: Lower left hand corner. • U-R: Upper right hand corner. • D-R: Lower right hand corner. • OFF: Do not display the channel name. The display menu allows you to configure camera image settings and video output settings. Tip: If you want to apply settings to all channels, use the "Copy To" drop-down menu, and select All. Click the Copy button to copy the setting across all channels. Configuring Custom Channel Names 1 Select the Live tab.
Using the Main Menu 3 In the Covert drop-down menu, select Enable. 4 Click Apply to save your settings. Configuring the Time and Recording Time Display To add/remove the time stamp in the system display: 1 In the Live Time and Record Time drop-down menu, select enable or disable. 2 2 Click the drop-down menu beside VGA/ HDMI Resolution and select the output resolution. 3 Click Apply to save your settings. 4 Right-click repeatedly to exit all menus. The DVR prompts you to restart. Click OK.
Using the Main Menu 3 When the DVR restarts, click Yes to confirm the default resolution. • Channel: Select the channel you wish to configure. • Privacy Zone: Select ON to enable privacy zones or OFF to disable privacy zones. • Area Setup: Select the Area1~4 checkboxes to enable up to 4 privacy zones. NOTE: If your system resolution is already in 1024 x 768, pressing and holding the Stop button will not restart the system.
Using the Main Menu 2 Under View Setup, select Enable. This lets you select and arrange the channels you want to show on the screen. 5 Click the drop-down menus to select which channels to show on the screen and the arrangement of channels. NOTE: Enabling View Setup disables your ability to change channels the normal way. You will need to disable View Setup to return to normal operation. Select Enable Select the arrangement of channels on screen 6 Select display mode Click Apply to save changes.
Using the Main Menu Record disabled for the selected hour when the box is gray. The Record menu allows you to configure recording settings, such as the recording resolution, recording schedule, and audio recording. Configuring Pre-recording Settings 1 Select the Rec Para tab. 2 In the Channel drop-down menu, select the desired channel you wish to configure. 3 In the PreRecord drop-down menu, select Enable to enable pre-recording or Disable to disable pre-recording.
Using the Main Menu Search Configuring Recording Quality and Video Frame Rate The Search menu allows you to search for saved video on your system for playback and backup. You can configure the recording quality and video frame rate for each channel. To change the recording quality and video frame rate: 1 Click the MainStream tab. 2 Under the Quality drop-down menu, select from Good, Better, or Best to adjust the quality of recordings on each channel.
Using the Main Menu 7 Select the channel or channels you want to play back. 8 Click Play to begin playback. Video Playback Controls Move the mouse slightly to display the on-screen playback controls. You can also use the playback control buttons on the remote control or front panel of the system. 4 Click the Backup button. A list of files appears in the Log menu. Backup 5 Click the checkbox under BAK next to the file you want to backup.
Using the Main Menu • CH: Select the channels you wish to search. • Search Time: Enter the time range you wish to search. • Type: Select the recording type you wish to search for. 3 4 Using the Log Search A log search allows you to search system event logs. To perform a Log search: 1 Click the Log tab. Click Search. A list populates with videos. 2 Configure the following to perform a Log search: • Log Type: Select the log type you wish to search under. Choose from System (i.e.
Using the Main Menu Network Enabling Auto Port Forwarding The Network menu allows you to configure network settings and email alerts. Auto Port Forwarding allows the DVR to open required ports on your router. This feature only works on certain router models. Configuring Network Type: DHCP & Static IP NOTE: Port forwarding is not required to use the Lorex Stratus Connectivity service. For details on setting up remote connectivity, see “Connecting to Your DVR Over the Internet on PC or Mac” on page 53.
Using the Main Menu 5 Right-click to exit all menus. You will be prompted to restart. To set up email notification: 1 Click the Email tab in the Network menu. Adjusting Remote Connectivity Streaming Rates You can adjust the data streaming rate (also called the SubStream) when you connect to the system remotely. If you want to conserve bandwidth, select a lower frame rate and bitrate. NOTE: Setting your system to stream with a lower frame and bitrate may cause the video to appear choppy or slow.
Using the Main Menu 4 5 In the Interval drop-down menu, enter the Duration the DVR must wait before sending out a new notification. For example, if you select a 3 minute interval, the DVR will send out email notifications every 3 minutes until the DVR stops detecting motion / alarm. The DVR will only send out notifications when it detects motion/alarm triggers. To configure DDNS settings: Visit http://lorexddns.net and register for a DDNS account. 2 Click the DDNS tab.
Using the Main Menu Alarm • Sensitivity: Select motion sensitivity. The greater the number, the greater the sensitivity. • Alarm Out: Select the checkbox to enable the system to trigger a device connected to the alarm block. • Latch Time: Enter the duration the alarm continues to trigger after the event ends. • Show Message: Select the checkbox if you want the system to display a system message when an alarm triggers. • Buzzer: Select the duration the system will "beep" when motion is detected.
Using the Main Menu Device To configure the Alarm tab: 1 From the Alarm menu, click the Alarm tab. The Device menu allows you to configure hard drive and PTZ settings and format a USB flash drive (not included). • For details on connecting PTZ cameras (not included), see “Appendix B: Connecting a PTZ Camera” on page 102. Configuring Hard Drive settings To format the hard drive: ATTENTION: Formatting the HDD erases all data on the hard disk. This step cannot be undone.
Using the Main Menu 3 In the Overwrite drop-down menu, select Auto (recommended), or select the desired duration the hard drive should retain its data. NOTE: If overwrite recording is enabled, the system’s hard drive automatically re-writes the hard drive’s oldest content (first in first out). 4 To format an eSATA hard drive: ATTENTION: Formatting an eSATA hard drive erases all data on the drive. This step cannot be undone. 1 Click Apply to save your settings.
Using the Main Menu System The System tab allows you to configure the system time and user accounts. • For instructions on how to set the system time, including how to setup automatic Daylight Savings Time adjustments or NTP, see “Setting the Date and Time” on page 18. Changing Video Output - NTSC & PAL To change the video output: 1 In the Video Format drop-down menu, select NTSC or PAL.
Using the Main Menu Advanced connect to the DVR over the Internet. You can enable or disable firmware upgrade prompts from appearing. The Advanced menu allows you to load system defaults, upgrade the system firmware, and configure automatic firmware updates. Configuring the "Auto Reboot" feature Auto Reboot allows the system to restart during a specified time and date. Restarting the system every so often ensures system stability.
Using the Main Menu To upgrade the system firmware: 1 In your web browser, visit www.lorextechnology.com and search for the model number of your DVR (check the label underneath your DVR for the model number). Download the free firmware upgrade if one is available. 2 Extract the firmware into a blank USB flash drive. The firmware should be in a folder named dvrupgrade. Ensure that this is the only folder in the USB drive. 3 Insert the flash drive into one of the USB ports.
Using the Main Menu Restarting or Shutting Down the DVR 2 Configure the following: • Event Type: Select the event that triggers the system to send out a notification or alarm trigger. Choose from Disk No Space (low hard drive space), Disk Error (hard drive error), or Video Loss. • Enable: Select Enable or Disable to activate or deactivate the system from sending out notifications. • Alarm Out: Select the checkbox to enable alarm out devices from triggering.
Using the Main Menu 4 Click Save Settings. Wait for the system to save your settings. Click to save all system settings to a USB flash drive Loading a System Configuration from a USB Flash Drive 1 Insert a USB flash drive (not included) that contains a saved configuration to a USB port. See above for details on how to save your DVR configuration. 2 Right-click to open the Menu Bar and click Main Menu ( ). 3 Click Advanced and select the Maintain tab. 4 Click Load Settings.
Connecting to Your DVR Over the Internet on PC or Mac Connecting to Your DVR Over the Internet on PC or Mac This DVR features connectivity using the exclusive Lorex Stratus solution. This cloud-enabled service allows for Internet connectivity without requiring any network configuration. Up to 3 devices may connect to the system at the same time. This section refers to Internet setup on PC or Mac, for smartphone/tablet setup, see “Mobile Apps: Accessing your DVR Using a Mobile Device” on page 80.
Connecting to Your DVR Over the Internet on PC or Mac Step 1 of 3: Connect your DVR to Your Router 1 Power off your DVR by turning the power switch to . 2 Connect an Ethernet cable (included) to the LAN port on the rear panel of the DVR. Connect the other end of the Ethernet cable to an empty LAN port (usually numbered 1~4) on your router. 3 Turn the power switch to I to power the DVR back on.
Connecting to Your DVR Over the Internet on PC or Mac Step 3 of 3: Connect to the DVR Over the Internet Follow the steps below to connect to the DVR over the Internet using a PC or Mac. NOTE: Make sure to upgrade your DVR to the latest firmware version. You must have the latest DVR firmware and client software to connect to the DVR over the Internet. PC 1 Insert the software CD that comes included with the system. Open the CD and click DVR Software>Lorex Client Software - PC.
Connecting to Your DVR Over the Internet on PC or Mac Mac 1 Visit www.lorextechnology.com and download the Client Software for Mac. 2 Extract the installer file and double-click it to install. 3 Open Safari, then click Safari>Quit Safari. This resets Safari to complete the installation. 4 Open the Lorex Stratus Client ( ) from the Applications list.
Using the PC/Mac Client Software Using the PC/Mac Client Software Upon login, the Live tab opens. The Client Software interface is the same on PC or Mac. 1 2 7 3 8 4 5 6 1 Navigation Tabs: Allows you to access the following tabs: • Live: Watch live video. • Playback: View saved video footage. • Remote Setting: Configure system and networking options. • Local setting: Configure where local files are stored on your hard drive. • Logout: Exits remote viewing.
Using the PC/Mac Client Software • : Click to close all connected channels. Note that the system continues to record when you close channels remotely. • : Previous page. • : Next page. • : Click to open the selected channel in full screen view. • : Click to select the desired split-screen viewing options. 5 Split screen viewing: Click the desired viewing mode. 6 Mute: Click to mute audio. 7 PTZ Controls: PTZ (Pan, Tilt, Zoom) control for connected PTZ cameras (not included).
Using the PC/Mac Client Software Taking Screen Shots The system can take screen shots of a selected channel during live view. To take a screen shot of a channel: beside the desired channel to capture an image. 1 Click 2 A pop-up window opens on the bottom left corner of the window. Click Preview to view the image or Folder to show the image in the save folder. Recording Video You can record video footage directly onto your local hard drive.
Using the PC/Mac Client Software Showing / Hiding Channels The Active Channel List is a convenient way to show / hide the cameras that display in the main viewing window. To show or hide video in the main video window: 1 Click beside the channel number to show a channel. Click Click here to show or hide video Viewing the Bit Rate • Right-click on a channel and click Show Bit rate to display the video bit rate. 60 again to hide the channel.
Using the PC/Mac Client Software Changing the Save Directory of Screenshots or Recorded Video 1 Click the Local Setting tab. 2 Click beside the desired category to browse for a save directory. Local Setting tab Browse button 3 Select the desired save directory, and then click OK. 4 Click Save to save your changes. Changing the Format of Recorded Video (PC Only) You can change the format of recorded video saved using Remote Surveillance.
Using the PC/Mac Client Software 3 (Optional) Under Interval, select the maximum length (in minutes) for video saved on the remote computer. 4 Click Save to save your changes. Configuring PTZ Settings The system supports remote PTZ controls for compatible PTZ cameras (not included). • For details on connecting PTZ cameras to your system, see “Appendix B: Connecting a PTZ Camera” on page 102.
Using the PC/Mac Client Software Video Playback Video playback allows you to watch video that has been saved in the DVR’s hard drive. To playback video: 1 Click the Playback tab. Playback tab 2 In the calendar window, click the desired month, year, and date. Select month and year Select date 3 Under the Type drop-down menu, select the desired recording type you wish to search for (Continuous, Alarm, or All). 4 Select the channels you wish to search.
Using the PC/Mac Client Software Video Playback Controls Playback window Video content (green) Drag the line left or right to select the playback time Volume Pause Play Download Step Forward content Video slider Stop Stop all video Screen Capture • Step Forward: Plays video frame by frame. Click the Step Forward button to advance the video by 1 frame. • Video Slider: Drag the slider to control the playback speed. • Download Content: Allows you to download recorded videos to your computer hard drive.
Using the PC/Mac Client Software 2 Configure the following: • Channel: Select the channel you want to modify. • Name: Enter the channel name if you want to re-name the channel • Position: Select the position of where the title appears in the channel. • Covert: Enable or Disable covert recording. Covert recording will hide the channel on the DVR’s local display. You will be able to see the channel when you log in remotely.
Using the PC/Mac Client Software Configuring Recording Parameters 1 To configure system recording parameters: Click the Remote Setting tab, and then click Record>Rec Parameters. 2 Configure the following: • Channel: Select the channel you wish to configure. • Record: Select Enable or Disable to start or stop system recording. • Pre-record: Select whether to enable or disable pre-recording. 3 Click Save to apply your settings.
Using the PC/Mac Client Software 4 (Optional) Use the top Copy and Copy To drop-down to copy the recording schedule to a specific day or all days. Click Copy to copy the schedule. 5 (Optional) Use the bottom Copy and Copy To drop-down to copy the recording schedule to a specific channel or all channels. Click Copy to copy the schedule. 6 Click Save to apply your settings. Configuring System Recording Quality 1 Click the Remote Setting tab, and click Record>MainStream.
Using the PC/Mac Client Software Configuring Basic Network Settings The basic network menu allows you to configure the network protocol type (DHCP or Static). To configure basic network settings: 1 Click the Remote Setting tab, and click Network. 2 Configure the following under Basic Configuration: • Type: Select between DHCP or Static. If you select Static, you can edit the IP address, Subnet Mask, Gateway, and DNS settings.
Using the PC/Mac Client Software 2 Configure the Substream settings: • Channel: Select the channel you wish to apply the settings to. • FPS (Framerate): Select the desired recording frame rate. Note that higher frame rates require greater bandwidth consumption during remote viewing. • Bitrate: Select the desired video bitrate. • Audio: Select Enable or Disable to enable or disable the system from streaming audio when viewing the system remotely. 3 Click Save to apply your settings.
Using the PC/Mac Client Software • SMTP Port: Enter your server’s SMTP port. • SMTP Server: Enter your SMTP Server address. • Sender Email: Enter the sender email address. This can be any address of your choice. • Sender Password: Enter your email server’s password. • Receiver Email: Enter the recipient’s email address. • Interval: Enter the interval the DVR waits before sending a new email notification. 2 Click Save to save your settings.
Using the PC/Mac Client Software Configuring Motion Detection Settings 1 2 To configure motion settings: Click the Remote Setting, and click Alarm>Motion. Configure the following motion recording parameters: • Channel: Select the channel you wish to apply the settings to. • Enable: Select this checkbox to enable motion recording. • Sensitivity: Select the desired motion detection sensitivity. The greater the value, the greater the motion sensitivity.
Using the PC/Mac Client Software 3 Select the Enable checkbox. 4 Beside the Buzzer drop-down menu, select the "beep" duration or select OFF to disable the "beep." 5 In the video window, select the area you wish to monitor for motion. 6 Click Save to apply your settings. Result: The system beeps when it detects motion, and a green "M" icon appears. The green "M" icon indicates that the system is only detecting motion, but not recording.
Using the PC/Mac Client Software • Record Channel: Select the channels that the system should record during an alarm trigger. 3 Click Save to apply your settings. Configuring Hard Drive Recording Mode To configure the hard drive recording mode: 1 Click the Remote Setting tab, and click Device>HDD. Overwrite drop-down menu 2 In the Overwrite drop-down menu, select Auto to enable overwrite mode.
Using the PC/Mac Client Software To configure PTZ settings: 1 Click the Remote Setting tab, and click Device>PTZ. 2 Configure the following: • Channel: Select the channel that the PTZ camera connects to. • Protocol: Select the protocol of the PTZ camera*. • Baud Rate: Select the baud rate of the PTZ camera*. • Data Bit: Select the data bit rate of the PTZ camera*. • Stop Bit: Select the stop bit rate of the PTZ camera*. • Parity: Select the parity settings of the PTZ camera*.
Using the PC/Mac Client Software • Time Format: Select between 12 hour or 24 hour time formats. 3 Select DST to enable daylight savings time, or NTP to sync the time with a NTP time server. NOTE: Using the NTP feature requires that your DVR have a constant Internet connection. Changing the System’s Menu Time Out To change the system’s time out menu: 1 Click the Remote Setting tab, and click System>General.
Using the PC/Mac Client Software 3 Select the menus that the user will have access to. Select the menus users will have access to 4 Click Save to apply your settings. Viewing System Information To view system information: 1 Click the Remote Setting tab, and click System>Info. Configuring Firmware Upgrades Firmware upgrades can provide improved functionality to your DVR. When firmware upgrades become available, you will automatically be prompted to upgrade your system.
Using the PC/Mac Client Software To configure firmware auto upgrades: 1 Click the Remote Setting tab, and click Advanced>Auto Upgrade. 2 Under Auto Upgrade, select Enable to enable automatic firmware updates. Messages for firmware upgrades will appear on the DVR locally and via remote software. 3 Check Check for update to enable local messages on the DVR to notify you for updates. The system will check for firmware upgrades every hour. NOTE: Click Detect to check for firmware updates manually.
Using the PC/Mac Client Software 3 Beside Upgrade File Path, click the browse button ( Open. ). Locate the firmware, and click 4 Click Start to begin the firmware upgrade. 5 Follow the on-screen instructions to complete the firmware upgrade. NOTE: Your system may have to restart after a firmware upgrade. Restoring Default Settings 1 To restore the system’s system defaults: Click the Remote Setting tab, and click Advanced>Load Default.
Using the PC/Mac Client Software • Buzzer: Select OFF to enable/disable the system buzzer or select the duration of the system buzzer after an event occurs. • Show Message: Select the checkbox to enable the system to display a warning message when an event occurs. • Send Email: Select the checkbox to enable email notifications. Email notification must be enabled. • Alarm Out: Enable or disable the alarm out panel. • Latch Time: Configure the system latch time after an event occurs.
Mobile Apps: Accessing your DVR Using a Mobile Device Mobile Apps: Accessing your DVR Using a Mobile Device You can remotely view camera streams from your DVR on compatible mobile phones and tablets. This system features connectivity using the exclusive Lorex Stratus solution, which allows for easy access using a mobile device without requiring network configuration or a computer to complete the setup. NOTE: Up to 3 devices can connect to the system at the same time.
Mobile Apps: Accessing your DVR Using a Mobile Device 3 Tap Device Manager. Tap Device Manager 4 Tap +. Tap + 5 Under Name, enter a name for your DVR of your choice. 6 ) next Press the QR code icon ( to Device ID and line up the QR code on the top of the DVR using the camera on your device. OR If your device does not have a camera (e.g. 1st generation iPad), manually enter the Device ID printed on the label. 7 Under Client Port, enter the DVR’s Client Port (default: 9000).
Mobile Apps: Accessing your DVR Using a Mobile Device 13 Tap + in one of the display areas and select the channel you would like to view. Select a channel Tap + 14 If this is the first time connecting, you will be prompted to change the DVR password. Tap OK. Tap OK 15 Enter the new password and tap Done. This password will be used to connect to your system from now on. Enter a new password 16 Tap + in one of the display areas and select the channel you would like to view.
Mobile Apps: Accessing your DVR Using a Mobile Device Lorex ECO Stratus Interface You can use Lorex ECO Stratus in both portrait and landscape mode. Tap a channel to select Double tap to view a channel in full screen Disconnect selected channel Manual PTZ Controls Recording Select Screenshot channel Taking Screenshots 1 Tap during live view or playback.
Mobile Apps: Accessing your DVR Using a Mobile Device 2 To view manual recordings, see “Viewing Screenshots” on page 85. Using PTZ Controls If you have a PTZ camera (not included) connected, you may control it using the app. NOTE: You must configure the system to communicate with the PTZ camera locally before you can control it using the app. For details, see “Appendix B: Connecting a PTZ Camera” on page 102. To use PTZ Controls: 1 Tap the channel with your PTZ camera.
Mobile Apps: Accessing your DVR Using a Mobile Device 3 The calendar shows any days that have recorded video for the selected channel with dots under the date. Tap on a date to view video from that day. Swipe up or down to change the month shown in the calendar. Swipe up or down to select month 4 Video available Playback begins at the earliest available recordings from the selected day. Use the on-screen playback controls.
Mobile Apps: Accessing your DVR Using a Mobile Device 3 Tap the screenshot you would like to view. Tap the screenshot you would like to view Swipe left or right to select screenshot Send screenshot as email attachment Delete screenshot Begin slideshow (tap inside the picture to stop the slideshow) Viewing Manual Recordings You can view manual recordings using the app. To view manual recordings: 1 From the Main Menu, tap Record Playback. 2 Tap the DVR you would like to view manual recordings from.
Mobile Apps: Accessing your DVR Using a Mobile Device Using Device Manager to Manage DVR’s You can use the Device Manager to add, delete, or modify your DVR’s. To delete a DVR: 1 From the Main Menu, tap Device Manager. 2 Swipe to the right on the DVR you would like to delete and tap Delete. Swipe right to delete a DVR 3 Tap Delete to confirm. To modify a DVR: 1 From the Main Menu, tap Device Manager. 2 Tap on the DVR you would like to modify.
Mobile Apps: Accessing your DVR Using a Mobile Device Android Use the Lorex ECO Stratus application to connect to your DVR on an Android smartphone or tablet. NOTE: The instructions below may differ depending on the model of your Android device. Prerequisites • Android v. 2.2 and above. • Connect your DVR to your router using an Ethernet cable. • Make sure to upgrade your DVR to the latest firmware version. You must have the latest DVR firmware and mobile apps to connect to the DVR over the Internet.
Mobile Apps: Accessing your DVR Using a Mobile Device 6 Tap the QR code icon ( ) next to Device ID, and use the camera on your device to line up the QR code on the top of the DVR. OR If your device does not have a camera, manually enter the Device ID printed on the label. 7 Under Client Port, enter the Client Port (default: 9000). 8 Under UserName, enter the DVR’s user name (default: admin). 9 Under Password, enter the system password. By default the password is 000000.
Mobile Apps: Accessing your DVR Using a Mobile Device 14 You will be prompted to change the DVR password. Tap Confirm. Tap Confirm 15 Enter the new password and tap Save. This password will be used to connect to your system from now on. Enter the new password 16 Tap inside one of the display areas and then tap Select. Repeat for any additional channels you would like to view.
Mobile Apps: Accessing your DVR Using a Mobile Device Lorex ECO Stratus Interface. Tap a channel to select Double tap to view a channel in full screen Disconnect selected channel Manual PTZ Controls Recording Select Screenshot channel Taking Screenshots 1 Tap during live view or playback. • If taking screenshots from live view: Select the grid area you would like to take a screenshot to take a screenshot from all connected cameras.
Mobile Apps: Accessing your DVR Using a Mobile Device Taking Manual Recordings 1 Tap during live view or playback. • If taking manual recordings from live view: Tap the grid area you would like to start recording on. Tap again when you would like to stop recording. • If taking manual recordings from playback: Tap 2 when you would like to stop recording. To view manual recordings, see “Viewing Screenshots” on page 85.
Mobile Apps: Accessing your DVR Using a Mobile Device Using Remote Playback Mode on Android Remote Playback Mode allows you to view recorded video saved on your DVR’s hard drive. To use remote playback mode: 1 From the Main Menu, tap Remote Playback. 2 Tap Select Channel. Select the channel you would like to playback from. Tap select channel NOTE: If you receive the message "No video found," close the app and restart it.
Mobile Apps: Accessing your DVR Using a Mobile Device 4 Playback begins at the earliest available recordings from the selected day. Use the on-screen playback controls. Select playback time Pause/Play Screenshot Mute/Unmute Stop Manual Record Viewing Screenshots You can view screenshots or share them using the app. NOTE: To share screenshots, you must configure the apps used for sharing. Lorex does not support 3rd party applications. To view screenshots: 1 From the Main Menu, tap Image Manager.
Mobile Apps: Accessing your DVR Using a Mobile Device To share screenshots: 1 to share. Select an app that you would like to share the file with. Follow the app’s Tap instructions to share the file. Select the sharing app Viewing Manual Recordings You can view manual recordings using the app. To view manual recordings: 1 From the Main Menu, tap Record Playback. 2 Tap the DVR you would like to view manual recordings from. 3 Tap the recording file you would like to view. 4 Use the on-screen controls.
Mobile Apps: Accessing your DVR Using a Mobile Device Using Device Manager to Manage DVR’s You can use the Device Manager to add, delete, or modify your DVR’s. To delete a DVR: 1 From the Main Menu, tap Device Manager. 2 Press and hold on the DVR you would like to delete and then tap Delete. Press and hold to delete 1 To modify a DVR: From the Main Menu, tap Device Manager. 2 Tap on the DVR you would like to modify. 3 Change the connection details as needed and then tap Save.
Lorex Player 11: Playing Backed up Video on PC Lorex Player 11: Playing Backed up Video on PC Lorex Player 11 allows you to view your backed up video files from your DVR on your PC. NOTE: To view backed up video files on Mac, see “Lorex Player for Mac: Viewing Backed up Video on Mac” on page 99. Minimum System Requirements • Intel Pentium 4 or above • Microsoft Windows XP/Vista/7/8 • 256 MB Ram • 16 MB video memory Prerequisites • Back up video files from the DVR to your local hard drive.
Lorex Player 11: Playing Backed up Video on PC Lorex Player 11 Interface Overview Click here to open the Advanced Config menu Video Window Add file Remove file Delete file Hide/reveal playlist Rewind Open File Play Stop Previous Next File File Fast Forward Snapshot button About the Advanced Config Menu The Advanced Config menu allows you to select where the screen captures are stored. To open the Advanced Config menu: button. 1 Click the 2 Click Select to change the snapshot save folder.
Lorex Player for Mac: Viewing Backed up Video on Mac Lorex Player for Mac: Viewing Backed up Video on Mac Lorex Player for Mac allows you to view your backed up video files. To install Lorex Player Mac: 1 Go to www.lorextechnology.com and search for the model number of your DVR (look at the label underneath your DVR for the model number). 2 Navigate to the product page for your DVR model and download Video Player for MAC. 3 Extract the file and double-click the Lorex Mac Player installer (.pkg) file.
Lorex Player for Mac: Viewing Backed up Video on Mac Loading Individual Video Files To load files saved onto your hard drive: 1 Click the Load new file button ( ). 2 Browse and select the desired file. Click Open to add the file to the video playlist. NOTE: The default save directory is in your Home folder/dvr. Double-click file to begin playback 3 Double-click the video file in the playlist to begin playback. Loading Multiple Video Files You can load an entire folder of video files.
Appendix A: System Specifications Appendix A: System Specifications As our products are subject to continuous improvement, Lorex Technology Inc. and its subsidiaries reserve the right to modify product design, specifications, and prices without notice and without incurring any obligation.
Appendix B: Connecting a PTZ Camera Appendix B: Connecting a PTZ Camera You can connect HD-SDI RS-485 PTZ cameras (not included) to the RS485 ports on the rear panel. HD-SDI PTZ cameras are required to use PTZ functions. Regular BNC PTZ cameras are not compatible with the DVR. To connect a PTZ camera to the system: 1 Connect the Transmit+ (TX+) Cable to the + side of the RS485 port on the rear panel. 2 Connect the Transmit- (TX-) Cable to the - side of the RS485 port on the rear panel.
Appendix B: Connecting a PTZ Camera To enter PTZ camera settings in the DVR: 1 Right-click to open the Menu Bar and click the Main Menu button ( password. 2 Click Device and select the PTZ tab. 3 Configure the following according to your PTZ camera’s specifications: • Channel: Select the channel the PTZ camera is connected to. • Protocol: Select from Pelco-D or Pelco-P. • Baud rate: Select the PTZ camera’s baud rate. • Data Bit: Select from 5~8 data bits. • Stop Bit: Select from 1 or 2 stop bits.
Appendix B: Connecting a PTZ Camera 3 Use the on-screen PTZ controls to control the camera. Channel: Select the channel the PTZ camera connects to. Direction keys: Click to pan and tilt the camera Speed Slider: Increase or decrease the pan and tilt speed Click the + and - symbols to adjust the camera Zoom, Focus and Iris settings Camera Pre-set controls PTZ Presets and PTZ Cruise You can set preset positions for your PTZ cameras.
Appendix B: Connecting a PTZ Camera Selecting PTZ Presets 1 In the No. field, select the number of the preset you would like to select. 2 Click Go to to go to the preset. Deleting PTZ Presets 1 In the No. field, select the number of the preset you would like to delete. 2 Click Clear to delete the preset and click Save to save your changes. Starting / Stopping PTZ Cruise When PTZ cruise is enabled, the camera will cycle through saved presets. You must set and save presets to use PTZ cruise.
Appendix C: Recording Audio Appendix C: Recording Audio The system can also record audio for up to 4 channels (4-channel models) or 8 channels (8-channel models). You must have audio-capable cameras (not included) or self-powered microphones (not included) in order to record audio on the system.
Appendix D: Replacing the Hard Drive Appendix D: Replacing the Hard Drive The system comes with a pre-installed SATA hard drive. You can expand the system with a maximum of two 4TB 3.5" or 2.5" SATA hard drives (for a maximum storage space of 8TB). NOTE: It is recommended to use surveillance or security-certified hard drives, which are designed to be reliable over long periods of time while recording 24/7. Security-certified hard drives are available at www.lorextechnology.
Appendix D: Replacing the Hard Drive and remove the hard drive from the bracket. Replace the hard drive bracket and hard drive bracket screws. Remove hard drive bracket Remove the hard drive screws • If your system has a 2.5" hard drive, turn the DVR over carefully. Hold the hard drive in place and remove the 4 screws securing the hard drive. Keep holding the hard drive and turn the DVR back over. Remove the hard drive from the DVR.
Appendix D: Replacing the Hard Drive the hard drive to the bracket. Place the hard drive and bracket back in the DVR with the power and data connectors facing the middle and replace the hard drive bracket screws. Remove hard drive bracket Insert the hard drive screws Replace hard drive bracket • If installing a 2.5" hard drive, place the hard drive over one of the two sets of screw holes with the power and data connectors facing the center of the DVR.
Appendix D: Replacing the Hard Drive 4 Connect the power and data cables. 5 Replace the DVR cover. Formatting the Hard Drive If you replace the pre-installed hard drive, it must be formatted in order to function properly with the system. ATTENTION: Formatting the HDD erases all data on the hard disk. This step cannot be undone. To format the hard disk: 1 Right-click to open the Menu Bar and click the Main Menu button ( ). 2 Click Device.
Appendix E: DDNS Setup (Advanced) Appendix E: DDNS Setup (Advanced) Free Lorex DDNS service is available as an optional connectivity method to connect to your system over the Internet. DDNS Service is not required to connect to your DVR, since the system supports the new Lorex Stratus cloud connectivity solution. For details on setting up your system using Lorex Stratus, see “Connecting to Your DVR Over the Internet on PC or Mac” on page 53.
Appendix E: DDNS Setup (Advanced) 3 Turn the power switch to I to power the DVR back on. 8-channel model shown Ethernet Cable (included) INTERNET (not required for local viewing) ROUTER (Not Included) COMPUTER (Not Included) Step 2 of 3: Obtain the DVR’s Local IP Address 1 Press the PTZ/ button on the front panel of the DVR to open the System Information window. If prompted, enter the system user name (default: admin) and password (default: 000000).
Appendix E: DDNS Setup (Advanced) 2 Once installation is finished, double-click the Lorex Stratus Client 1 icon ( desktop. The DVR login screen appears. ) from the Select IP Login Enter IP address Enter User Name (default: admin) Enter Password (default: 000000) Enter Client Port (default: 9000) Click Login 3 Under Login Type, select IP Login. 4 Under IP Address, enter the DVR’s IP Address (e.g. 192.168.0.100). 5 Under User Name, enter the DVR’s user name (default: admin).
Appendix E: DDNS Setup (Advanced) 4 Open the Lorex Stratus Client ( ) from the Applications list. Select IP Login Enter IP address Enter User Name (default: admin) Enter Password (default: 000000) Enter Client Port (default: 9000) Click Login 5 Under Login Type, select IP Login. 6 Under IP Address, enter the DVR’s IP Address (e.g. 192.168.0.100). 7 Under User Name, enter the DVR’s user name (default: admin). 8 Under Password, enter the DVR’s password (default: 000000).
Appendix E: DDNS Setup (Advanced) Step 1 of 4: Port Forwarding You must port forward the HTTP and Client ports (default: 80 and 9000) on your router to your DVR’s IP address before you can remotely connect to your system. There are several methods to port forward your router: • Use the Lorex Easy Connect Auto Port Forwarding Wizard (PC only) to port forward the required ports (see www.lorextechnology.com for details).
Appendix E: DDNS Setup (Advanced) 2 The My Lorex account login screen opens (if you are already logged in, skip to step 4). Create a new account or log into an existing account. To create a new account, fill in the required fields on the right and click Create Account. Enter your account Information and click Create Account Click Create Account 3 Click Warranties to register your product for warranty. Click Warranties NOTE: Warranty registration is required to register for DDNS.
Appendix E: DDNS Setup (Advanced) 5 Under Your Address, select an address or click Enter a New Address to create a new address. Fill in your address information and click Create Address. Enter your address information Click Create Address 6 Fill in the warranty registration form with your product and purchase details. Check the sticker underneath your DVR for the Product Model Number and Serial Number. Click Save Warranty.
Appendix E: DDNS Setup (Advanced) 7 A page pops up to prompt you to register your product for Lorex DDNS. Click Set Up a New DDNS. Click Set Up a New DDNS 8 Configure the following: Select your product warranty Enter a Device Name of your choice Enter the product’s MAC address Enter the web site address that will be used to connect Click Save • Product Warranty: Select the product warranty you created in the previous steps. • Device Name: Enter a name for your device.
Appendix E: DDNS Setup (Advanced) • URL Request: Enter the web site address that will be used to connect to your Lorex product. For example, if you enter tomsmith, the address to access your video will be http://tomsmith.lorexddns.net 9 Click Save to register your product for DDNS. A confirmation email will be sent to the email address used to register for My Lorex. You will need this information to enable remote access to your system.
Appendix E: DDNS Setup (Advanced) 7 Under Password, enter your DDNS Device password that was emailed to you after DDNS registration. 8 Click Apply to save your settings. Step 4 of 4: Connect to the DVR’s DDNS Address NOTE: Please allow 10~15 minutes for the DDNS servers to update with your new DDNS address before attempting to connect. To connect using the DVR’s DDNS address on a PC: 1 Install the Lorex Stratus Client 1 on a remote computer.
Appendix E: DDNS Setup (Advanced) 3 Open the Lorex Stratus Client ( ) from the Applications list. Select IP Login tomsmith.lorexddns.net Enter DDNS address Enter User Name (default: admin) Enter Password Enter Client Port (default: 9000) Click Login 4 Under Login Type, select IP Login. 5 Under IP Address, enter the Domain name/URL Request followed by .lorexddns.net (e.g. tomsmith.lorexddns.net). 6 Under User Name, enter the DVR’s user name (default: admin).
Troubleshooting Troubleshooting When a malfunction occurs, it may not be serious and can be corrected easily. The following describes the most common problems and solutions.
Troubleshooting Troubleshooting (Continued) Error Possible Causes • There is no picture on monitor/TV after connecting it to the DVR • Monitor/TV not detected by DVR • Power off the monitor/TV and DVR.
