User guide
Table Of Contents
- Changes to This Guide
- Contents
- Getting Started with Your SoundPoint® IP 650 Desktop Phone
- Customizing Your SoundPoint® IP 650 Desktop Phone
- Configuring Basic Settings
- Changing the Appearance of Time and Date
- Changing the Display Contrast
- Changing the Backlight Intensity
- Enabling the Headset Memory Mode
- Selecting the Correct Headset for Electronic Hookswitch
- Selecting the Ring Type
- Changing the Language
- Changing the Graphic Display Background
- Muting the Microphone
- Adjusting the Volume
- Managing Call Lists
- Managing Contacts
- Managing Incoming Calls
- System Customizations
- Configuring Basic Settings
- Using the Basic Features of Your SoundPoint® IP 650 Desktop Phone
- Using the Advanced Features of Your SoundPoint® IP 650 Desktop Phone
- Using the SoundPoint® IP Backlit Expansion Module
- Troubleshooting Your SoundPoint® IP 650 Desktop Phone
- Regulatory Notices
- Index
User Guide SoundPoint IP 650 Desktop Phone
6 - 8
Audio
Testing Phone Hardware
Your system administrator may ask you to access a diagnostics menu on your
phone to test your phone hardware. From the diagnostics menu, you can test
your phone’s microphones, speaker, handset, third-party headset (if present),
keypad mappings, and LCD display. See your system administrator for
instructions on how to perform these tests.
To test your phone hardware:
>>
Press , and then select Status > Diagnostics > Test Hardware
> Audio Diagnostics, Keypad Diagnostics, or Display Diagnostics.
Symptom Problem Corrective Action
There is no audio on the
headset.
The connections are not correct. Do one of the following:
• Ensure the headset is plugged into the
jack marked Headset at the rear of the
phone.
• Ensure the headset amplifier (if
present) is turned on and/or the
volume is correctly adjusted. If the
amplifier uses batteries, check that
they are fully charged.