User guide
Table Of Contents
- Changes to This Guide
- Contents
- Getting Started with Your SoundPoint® IP 650 Desktop Phone
- Customizing Your SoundPoint® IP 650 Desktop Phone
- Configuring Basic Settings
- Changing the Appearance of Time and Date
- Changing the Display Contrast
- Changing the Backlight Intensity
- Enabling the Headset Memory Mode
- Selecting the Correct Headset for Electronic Hookswitch
- Selecting the Ring Type
- Changing the Language
- Changing the Graphic Display Background
- Muting the Microphone
- Adjusting the Volume
- Managing Call Lists
- Managing Contacts
- Managing Incoming Calls
- System Customizations
- Configuring Basic Settings
- Using the Basic Features of Your SoundPoint® IP 650 Desktop Phone
- Using the Advanced Features of Your SoundPoint® IP 650 Desktop Phone
- Using the SoundPoint® IP Backlit Expansion Module
- Troubleshooting Your SoundPoint® IP 650 Desktop Phone
- Regulatory Notices
- Index
6 - 1
6
Troubleshooting Your
SoundPoint
®
IP 650 Desktop Phone
This chapter contains general troubleshooting information to help you solve
any problems you might encounter when you use your SoundPoint IP 650
phone. The tables in this chapter list possible trouble symptoms, the likely
causes of these problems, and the recommended corrective actions to take.
• Power and Startup
• Controls
• Access to Screens and Systems
• Calling
• Displays
• Audio
To obtain more detailed troubleshooting information, you can access certain
menus on your phone that test your phone hardware. For more information,
see Testing Phone Hardware on page 6-8.
If you require additional assistance, contact your system administrator.