Instructions for use English HearYou
Product symbols This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Certification mark issued by the ETL organization of Intertek demonstrating continuous compliance with the standards of ANSI/UL 60065 and CAN/CSA-C22.2 No. 60065 including amendments. Direct current.
Contents Product symbols...............................................................3 1. Introduction..................................................................7 Your device..............................................................................7 Overview..........................................................................8 Included accessories.....................................................10 2. Getting started............................................................11 Charge.
Service and warranty......................................................29 Service centers...............................................................31 Contact information........................................................
1. Introduction Thank you for choosing HearYou! This product is a unique, wireless communication system designed to improve and enhance the quality of sound. It has all the functions you need for better hearing in a discreet, easy-to-use and portable package that offers total flexibility. To get the most out of your new product, please read these instructions before using it for the first time. Take special notice to the printed document Important Safety Instructions included in the box.
Overview HearYouMIC 2 3 4 5 1 1. 2. 3. 4. 5.
HearYouREC 2 4 1 5 6 3 1. 2. 3. 4. 5. 6.
Included accessories Necklace Power supply Cable split HearYou case 10 HearYou
2. Getting started This section will teach you how to perform the basic steps needed to get started. Charge Charging can be done at any time. If you make it routine to charge your product whenever you do not use it, it is always ready for use when you need it. 1. Insert the supplied charger into the charger input. Caution: Only use the charger supplied by Comfort Audio AB. Using any other type of charger might damage your device.
2. Plug the charger into the wall socket. ! Note: The unit might become warm during charging, this is entirely normal. The unit is equipped with overcharging- and temperature monitoring to protect the batteries. The charging is done when the function indicator turns green. Start up During each start up the units automatically pair up and find a common channel. The units should be kept close and started within one minute of each other.
1. Hold the units next to each other. 2. Press on the receiver until the function indicator flashes green rapidly. 3. Within one minute, press on the microphone until the function indicator flashes green rapidly. Once the units have connected the function indicator of the receiver will be lit green for 15 seconds. ! Note: The receiver will turn off automatically when you turn off the microphone. Put on the receiver The receiver is worn on the ear with the included earloop.
1. Place the earloop over your ear. 2. Place the loudspeaker over your ear canal. 3. Adjust the earhook so it fits comfortably.
Turn around the earloop The receiver can be worn on the right or the left ear. The earloop can be turned around so that the loudspeaker can be brought to the ear canal. Take care not to bend the earloop. 1. Carefully pry the earloop off its mount by lifting one end. 2. Turn the earloop around.
3. Press the earloop back on its mount until it is firmly attached.
3. Usage Your product is highly flexible and well suited for several situations where good speech perception is important. Use as a conversation amplifier Sometimes background noise such as murmur, telephone signals and the scrape of chairs makes it difficult to hear what your friends and family are saying. Your product can be used as a conversation amplifier to amplify the voices of persons within close range.
1. Make sure the receiver is properly fitted to your ear. 2. Attach the microphone to the conversation partner. Place the microphone approx. 30 cm (12 in.) from the mouth. 3. Adjust the volume by using till you find a suitable level. Watch TV By amplifying the sound of the TV you can hear clearly without resorting to excessive levels.
1. Place the microphone close to the loudspeaker on the TV. 2. Adjust the volume by using till you find a suitable level.
4. Advanced features This product has special features and settings that lets you tailor the unit to your specific needs. Volume limits Setting the volume too loud can be unpleasant and potentially cause damage to the hearing. The maximum volume feature limits the loudness to a predefined level that you deem safe. Set a maximum volume level To prevent the volume from being turned up too loud by accident, you can set a maximum allowed volume level. 1. Adjust the volume to the desired maximum level. 2.
5. Product information Function indicator The function indicator gives you information about the units current status.
! Note: If the unit is on while charging the function indicator stays red even when the battery is fully charged. Battery maintenance This product uses Lithium-Ion Polymer technology. Lithium-Ion batteries do not suffer from so called memory effects and do not need to be routinely discharged to preserve performance. The battery's capacity will degrade over time. This is normal for all rechargeable batteries. Battery lifetime is dependent on usage patterns.
Weight 16 g (0.56 oz) Operating time Up to 6 hours. Dependent on usage conditions. Measured with factory settings. Charging time Approx. 2 hours. Input voltage 5V Current consumption 220 mA Microphone Built-in microphone HearYouREC Dimensions 57 x 24 x 20 mm (2.2 x 0.9 x 0.8 in.) Weight 13 g (0.46 oz) Operating time Up to 6 hours. Dependent on usage conditions. Measured with factory settings. Charging time Approx. 2 hours.
6. Troubleshooting Consult the following guide if you have problems with your equipment. If you still have questions, please contact your point of purchase. Symptom Cause • The device does not start. • The battery is depleted. • Charge the battery. • is released too soon. • Press for at least 2 sec. Solution • The receiver beeps every minute. • The receiver battery is running low. • Poor speech intelligibility. • The distance between • Reduce the distance to the microphone and the the speaker.
Service and warranty Comfort Audio AB accords a limited warranty for two years as of the date of delivery. This covers all defects of manufacture and materials. For accessories the warranty period is 90 days as of the date of delivery. Local agreements or regulations may exist. Defects caused by careless handling or intervention inside the product or its accessories are not covered by the warranty. If you are in a need of service on your device, please contact your point of purchase.
Service centers Head office SWEDEN/GLOBAL +46 35 260 16 00 service@comfortaudio.se www.comfortaudio.se Subsidiaries DENMARK NORWAY +45 33 78 03 02 +47 959 87 910 info@comfortaudio.dk service@comfortaudio.no www.comfortaudio.dk www.comfortaudio.no GERMANY BENELUX +49 711 67 400 224 +31 229 21 18 65 service@comfortaudio.de service@comfortaudio.nl www.comfortaudio.de www.comfortaudio.
USA +1 877 635-3529 service@comfortaudio.us www.comfortaudio.
Contact information Head office SWEDEN Comfort Audio AB Box 154 SE-301 05 Halmstad +46 35 260 16 00 info@comfortaudio.com www.comfortaudio.com Subsidiaries DENMARK NORWAY Comfort Audio ApS Comfort Audio AS Benediktevej 5, 1.sal Postboks 304 DK-3480 Fredensborg NO-3201 Sandefjord +45 33 78 03 02 +47 959 87 910 info@comfortaudio.dk info@comfortaudio.no www.comfortaudio.dk www.comfortaudio.
GERMANY BENELUX Comfort Audio GmbH Comfort Audio BV Curiestraβe 2 Nieuwe Steen 20 DE-70563 Stuttgart NL-1625 HV Hoorn +49 711 67 400 224 +31 229-87 01 10 info@comfortaudio.de info@comfortaudio.nl www.comfortaudio.de www.comfortaudio.nl USA Comfort Audio Inc. 411 E. Business Center Drive Suite 109 Mount Prospect, IL 60056, USA +1 888 421-0843 usa@comfortaudio.com www.comfortaudio.
Trademark and copyright notices Comfort Audio™ is a trademark of Comfort Audio AB.
Comfort Audio AB Box 154 SE-301 05 Halmstad, Sweden Phone: +46 35 260 16 00 info@comfortaudio.com www.comfortaudio.com © Comfort Audio AB. All rights reserved. All content is subject to change without notice.